From choosing, designing, purchasing and delivery, Sell A Cow surpassed our expectations. Koby was…read morevery helpful & patient to work with our limited space and took careful attention to ensuring we would be satisfied with the design. He was open to our ideas and together we were able to maximize our space. They were upfront about delivery and ensured it wouldn't take too long. We were surprised when we received the call nearly two months sooner than expected, and delivery only a few days later. Delivery went very well with Daniel and Terrence helping us remove old furniture and putting everything just the way we wanted it. Highly recommend checking out their expansive show room and taking advantage of fine quality furniture and customer service.

Went to this furniture store after a friend said she had a good experience. From the moment we…read morewalked in, we were ignored. The young lady with a short bob didn't even acknowledge us. We walked around for 10 minutes, came back to the desk, rang the bell--no one came. A few minutes later, another young lady with long hair came out, saw us, and ran straight back inside. This was beyond disrespectful and unprofessional. Honestly, it felt cold and exclusionary, like we didn't belong there at all. I hate to even bring up the word, but this kind of behavior felt rooted in bias. Interesting. That's just me. Do yourself a favor--don't waste your time or money here. They need to do better.

This place is a gem. Most of us it's like a kid and a candy store. Everything is so beautifully…read morecurated and clean and organized. The people that work there and volunteer. There are so wonderful and kind they have a free section. This place is truly a spectacular highly unusual incredibly special place.

I stumbled upon this little HUGE Gem while visiting Lake Forest, Illinois and found many…read moreinteresting things like mirrors, wall sconces, fur and clocks. The things I purchased were in mint condition and I was able to take advantage of the 50% deal for that day! The young lady that rang me up was nice enough to assist me to my vehicle. I would love to go back and visit in hopes of finding something nice for my home considering the fact that a lot of the furniture is real wood. I like that they have donated furniture that is worth purchasing and not all beat up and worn. Bring your truck because you'll never know what you may find!

Shop here often. Never disappointed. Well curated selection with character and fair price point.read more

Please don't give your belongings to this business. She will rip you off and it's shocking she's…read morestill able to stay in business. -She's a scam artist.

Great service, real wood furniture, great prices, great service and set up. Furniture is very…read morebeautiful in all types of wood! You choose what type of wood you prefer.

The sales people and owner are absolutely incredible! They met our need for a brand new couch. Had…read moreit delivered and did an excellent job on all things we needed. We could not be happier with the quality of couch we purchased !!their professionalism and delivery team.

I purchased twoo end tables and a coffee table. Also a kitchen table with folding. leaves. They…read moreused special hardware instead of pull out pieces like the anttique tables. One piece of hardware didnot function. They had customer out fixing it ASAP. I moved recently and one end table was lost or stollen. I odered aa new table and it not only matched perfectly. They sent aa driver to deliver it 6 hrs each way from Chicago. Their customer service teamwork is unbelievaable.​

I came in to the Vernon Hills Illinois store to buy a daybed. The salesperson, Lisa, only had one…read more I then walked around the store myself and found a recliner I liked. Unfortunately, Lisa had no time to help me. The next day I contacted the store but again, Lisa had no time to help me. I did leave a message for the store manager to call me. However, "Taylor" did not return my call. I then stopped by their location in Skokie. They had the chair. The sign said $1650 was the price. But when the salesman rang it up, the price had jumped to $1730. A supervisor I called at the corporate level could not explain the difference. Then a customer service woman called me to say they quoted a chair with lumbar support. I did not ask for this extra feature. I was not told the sale was being rung up with the add on. I could not get the store to see what the problem was here. So I will not be buying from Penny Mustard. If you are buying there, double-check the posted price versus what is rung up. Something is definitely off with their selling practices In my opinion.

In a day when furniture stores are going out of business Britt Carter and company knows the value…read moreof their customers. They are very helpful, have a huge showroom and are willing to work with all budgets and needs. No matter who you are they will help you and work with you to find what you are looking for. There's very few furniture stores left anymore I'm glad Britt Carter is one of them.

I am redoing my whole house and had just returned from High Point NC because my daughter just moved…read moreto that area. I visited several furniture stores and was greeted promptly, was able to see an enormous amount of furniture, especially at Furnitureland South, where I placed a large order. I was still looking for four or five items and stopped into Britt Carter to see if I could find anything that I would like as I am in the market for high end to luxury furniture. I walked in on Wednesday and the girl sitting behind the desk did not acknowledge me, not even a "hello" or 'can we help you." I walked the entire store freely snapping pictures of items that looked interesting to me assuming someone would approach me. I was the only customer in the store the whole time. That didn't happen and when I left, the same girl did not even look up from her phone to at least say goodbye. Nothing said. I realized at that moment that this would never be a retail establishment that I would do business with. So right in the parking lot, I texted a photo of the beautiful item I saw there to my sales person in High Point and I ordered that exact item at a significant lower price from her. As an interesting side note, the artist/decorator I am working with in my renovation told me he brought a client into Britt Carter recently - he was looking for a lot of items and they were completely ignored as well. He assumed it was because they were in work clothes having just completed an installation at the house. The client refused to stay since he was not being acknowledged and they went down the street to Job Youshaei and the client spent $80,000. My decorator did call and speak directly to Britt about this but it doesn't look like things have changed. I'm guessing that, even though their sign on the outside says that they are open to the public, they really prefer to work with decorators with appointments. If that is really what they want their business model to be, that is entirely their prerogative, but be transparent about it. I would not return except to get some great photos of lovely furniture that I could actually order elsewhere for a lower price and exceptional customer service.

My daughter and I had the best time here today! We went looking for things for her new apartment…read moreand ended up finding so many treasures for both of us. My favorite find was a large painting of a bicycle with baskets overflowing with flowers. It reminded me so much of Amsterdam, where we just visited, that I knew it was coming home with me. What a gem of a place! I can't believe we didn't discover it sooner. Such a fun place to browse, and you never know what you're going to find. We'll definitely be back!

If you are a person of color you may not have the best time here. If you are a person of color or…read morewalk in speaking a language other than English be prepared to be followed through out the entire store.

UPDATE JUNE 30th: My furniture arrived today. When I bought the piece, Maricia told me 6 to 8…read moreweeks. Tomorrow is 6 weeks. As promised, I received a call every 10 to 15 days updating me on the status of my order. The guys that came out to deliver today were as exceptional as everyone else I have come into contact with during this process. They were very nice, very careful, and made a point to make sure that they tracked in NO dirt. They were also extremely efficient (in quickly removing the old and bringing in the new). As you can see, more great service. I would be doing you (whomever is reading this) and WES a disservice if I didnt provide this update (given the spectacular service). Thanks to everyone involved for a fantastic experience!!!! *********************************************************************************************** It's been a lot of years since I've shopped for furniture. After moving to a new place, this location was the first store I visited. Almost immediately after walking in, I was approached by Marica Broun (senior designer). I was looking for one piece of furniture and knew exactly what I wanted. After explaining this to Marcia and giving her my room measurements, she smiled (which she does a lot) and said, "I have exactly what you just described". As we walked she did tell me that what she wanted to show me was more expensive than the amount I had given her. But she stressed that it was what I had described. My first thought was that she was a good salesperson telling me what I wanted to hear. I was wrong! Marica led me to the EXACT piece I had just described (down to every single detail I had told her I wanted.. Because the piece was more expensive than what I had planned to spend, I didnt want to make the decision that day. Marcia wrote everything up for me, told me what discounts I could take advantage of (and when they expired), and to call her if I had questions. She put absolutely no pressure on me. I went back the following week to make the purchase. I told Marcia that I wanted to buy. Because she had documented everything the first time i was there, completing the paperwork was quick and easy. Over the years, I have had some fantastic experiences (with salespeople) and some that were truly forgettable. Marcia is up there at the top of the list. She listens to you and, therefore, shows you what she knows you'll like (based on what yout tell her). The combination of her committment to happy clients and the fact she has incredible knowledge of her products ensure that if you tell Marcia what you want, you will most likely be a new customer. :) steve

After posting the review, the store called me immediately and worked very hard with us over the…read morelast few days to make things right. Kudos to all the hard work and thank you for making my mother happy!

We had been looking for a couch and possibly a love seat. We went to Lazy Boy, Penny Mustard and…read moreWalter E Smith. We were thinking we would spend thousands and wait months to get the furniture. We decided to check Rudolph's again and we found both pieces for less than half of what we were thinking. The best was they had the pieces in stock and delivered them within a few days. Granted they are not custom or higher end fabric but for what we needed they are just fine. No pressure sales staff and very helpful.

We were excited when we purchased our sectional here after recommendation. Made sure to ask how…read moredurable recliners were and quality as we wanted something that was going to last. We were told they hold up to 350 pounds which we are no where even close to that weight and assured this was a quality brand that would last . It's just myself and my husband and we take extremely good care of our things. After purchasing we noticed a tear in the corner top on the end recliner which a repair guy came out and fixed. It is now a year in a half old . Recliners are sinking into wood, cushions in foot rest all sunk. One of the regular cushions that's probably has been sat on a hand full of times was ripped, and corner that was previously repaired came undone. Was extremely disappointed as it wasn't a cheap sectional. Called several times and waited over a month for a repair guy to come out after first guy never returned a call or showed up. Owner finally sends a different repair guy who came out. We explained the problems. Since it was sinking in he decided to put in a different foam that was thicker cause it was still doing the same thing with the stuffing that was in it originally after he added more in. Had me sit on it for a min which is hard to tell. Called him back after a day cause myself nor my husband could sit on it without our backs killing us cause it was so hard and different material. Also I had mentioned that since he put that in the end recliner was making a banging noise. He came back out and pulled out the thicker foam and added some other foam. The sectional is still sinking in a we were told noise from end recliner that was never there prior to him coming was a weight distribution problem, and nothing could be done. We were also told to buy lumbar cushions for our backs. He also told us we could add more foam. We didn't buy a couch to be adding foam to it, as we are not in the furniture repair business. After he left the first time he called me back cause he forgot to tack material under foot rest so was headed back. I called the owner back to let him know how disappointed we were. He was extremely rude telling me why would we call repair guy back after it was fixed and we signed paperwork that we were satisfied. Obviously no communication between them. I explained that I literally sat on it for less than a minute after he was done. He was well aware I had foot surgery and had to be on the couch. I was more than patient waiting over a month for someone to even come out. Every time I called back the owner would say I can't believe he didn't call you I'll email him again. The end result was we were told if we wanted it fixed he would send somebody here and we could pay for it! We are now stuck with this sectional that we have to put pillows behind our back just to sit for a short period. This has put a lot of mental stress on my healing process. We will never purchase another item from this business again. Make sure to get in writing the broken promises when you purchase.

Not sure if you would call it a menagerie or a cornucopia of cool, gorgeous, vintage,…read morearound-the-world antique finds, but whatever you want to call it, you'll love poking around in Antiquaire. Like an episode of Hoarders you want to be in, it's hard to move around in this place because there is something neatly stacked and carefully arranged in every corner. But, if you're willing to stick around you'll find yourself lost in Europe (in a good way) and transfixed all at the same time. Unique farm tables, marble tables, industrial lighting, cabinets, signage you won't see everyday, and so...much...more. If you appreciate the comfort and design quality of the industrial Tolix chair, take note they are one of the only US distributors around. They also carry kid-size Tolix, which is something you won't always be able to find. The owner is sweet and friendly and will answer any questions and give you some great ideas for your projects, but keep it quick because every time I've stopped in she's packing up shipments to get out the door, on the phone assisting a client, or digging for the next treasure. Extremely high-end (you don't want to bring your wild kids in here), the collection is carefully selected for a specific clientele like designers and homeowners who appreciate top quality, one-of-a-kind items. Oh, I almost forgot to mention they recently started selling these amazing rugs made by women in Afghanistan as part of a fair wage project called Arzu Studio Hope. I guess you could call it the more human side of interior design. Extremely welcoming, though you might be intimidated by the prices, the next time you stop by this adorable charmer of a shop, JUST GO IN!!!!

We bough a new chairs for our terrace, and it was so good and made of high quality materials…read more Thanks!