Our family just purchased a TV from 5-Star electronics and our experience was amazing. I deal with…read morea variety of companies, both in my line of work and personally and I have NEVER EVER dealt with anyone as HELPFUL, patient and professional as Dina and Tom at 5-star Electronics. The two of them went above and beyond to help us when needed. WE LOVE our TV we purchased and can't thank them enough for their suggestions while picking out a TV. I am recommending everyone I know to this place. I rate them with a whole heck of a lot more than 5 stars!!! Tom & Margie, Chicago

Such a pleasure to work with extremely knowledgeable individuals that know what it means to provide…read moreGREAT service. Purchased a sound bar but had issues because my smart TV is 7 year old. Due to the TV's age it was not plug and play. Tom had to do research to get the sound bar to install and work properly. He spent over 2 hours in my home troubleshooting to give us fantastic sound and balance. Five star gets ten stars from me. I will never go anywhere else for electronic needs and will never purchase from a big box store again. THANK YOU!!!

great store new staff. Would definitely go back again. Jarett is the man!!! Great customer service!read more

TERRIBLE!! The guy working was very unfriendly and unprofessional taking a personal call when I…read morefirst arrived and then said he would be right back & never saw him again after waiting 20 minutes! will never go back here.

The Quick: Out with the old, in with the New Cable! Easy, quick, affordable, and even better…read morepicture quality. Great customer service that does everything for you. Sign me up for life! *** I don't know which is there main Yelp! Page so posting the same review here just in case*** The Details: Just another reason why I need to leave Manhattan... I hate my current internet and cable company-- Layer3 come to NYC please!! My brother had Layer3 installed one morning while I was visiting. I complained and expected the worst, but it was literally the easiest experience ever. This nice install rep (hi Chris!) came perfectly on time and did the entire setup for us in a few minutes - he was very pleasant and funny. I had no idea what this new cable was, so he spent time explaining and showing us a few pointers to make sure we understood the software. It's like a no contract, no fee, amazing cable company that has even higher quality imaging. Plus virtually unlimited DVR space (Hello binge watching!) Oh and it's less expensive than what I'm paying for UGHHHHH. The Damage: I believe the price is different depending where you are, so worth calling to see. I'll be signing up a soon as they come to Manhattan

Let me provide a little background. I was a Directv subscriber for a decade and a half. I used to…read morelove their customer service, America based, and their picture quality, content and NFL package were outstanding. Then AT&T purchased Directv. I stuck with them a little longer but the quality of their services quickly deteriorated. I used to consider them the gold standard but i had to switch after a mystery charge appeared on my bill that they couldn't explain to me. I told them i was leaving and they didn't even care. I also refuse to go to Comcast. I noticed an ad for Layer 3 tv online and decided to try it out. Let me preface by stating i have a 1gigabit internet thru the fine folks from RCN who also have excellent customer service. Layer3 TV is an internet based cable solution. Their feed runs thru your internet. and they have 4K. I admit i was skeptical at first but once i switched i have not looked back. The picture quality is amazing and the customer service is outstanding. They are new to the Chicago area so there are a few kinks but you can tell with the technology they use they will become a force. Please keep doing what you are doing I enjoy your services immensely.

Courtney was really helpful doing my trade in and making sure I got the right credit information…read moreshe was really patient with me and all my questions!!!

Lack of communication, no regard to customers and the employees are all about sales. Dequan which…read moreis the sales rep that assisted my son with an upgrade on his phone; he wasted our time and money. I wish we would have ordered a new phone through AT&T customer care and NOT inside that store.

Totally Professional technician, good customer service, adorable price... ask for A technician…read more"hamza" he is the best, he fixed my phone in less than 15 minutes.. amazing

From the owner: Protech Corp is an Electronics Repair and Phone Accessories store located in Worth, IL that…read moreservices all of Worth & the Greater Chicago Area. We specialize in Cell Phone Repair, Computer Repair, Phone Accessories, Security Camera Repair, Phone Screen Repair, Data Recovery Services, TV Mounting and much more. We want to provide reliable tech support to customers and customer satisfaction is our number one priority. Our skilled technicians are working together to the the first and best choice in local tech support. No matter the job, we have the solutions for you!

I called customer service for tech help but due to my past due account, the agent was more worry…read moreabout connecting the past due amount. He set it up for the same day that I plan to pay the amount. However, since I felt blind sided I food him nevermind with the real reason why I call.

To whom it may concern...... Account No. 266865407…read moreI have had Direct TV since approximately 2005 at 1308 West Rosedale Avenue, Chicago, Illinois 60660. There have been some ups and downs over the years but I always stayed with you because your customer service eventually solved the problems...apart from the time that you had to relocate the dish and damaged the roof in the process.....I did not file a complaint at the time. Well, times have changed.....I was on the phone for 5 hours tonight with no resolution....I am not able to access my account, I have no idea what my passwords/codes are now with direct tv as they kept giving me new ones/or temporary ones, and I had to create a new email account which was ridiculous! I have been overpaying for years as I have been billed for having a dish and box which were removed about 5 years ago, and somehow I have been still able to get your service on my computer and cell. Your customer service people kept insisting that I had a dish and a box. When I told them I did not, they implied that I did not know what I was talking about. So.....the fact that I never changed my billing/charges is on me. But, after 5 hours on the phone tonight with no resolution, and the changes to passwords, emails, etc. and still cannot access Directv is beyond my limits. My patience has worn thin. I have had it! I can assure you that tomorrow I will be starting a new service with one of your competitors! Very sincerely, Dana Bates

Definitely recommend! Respectful and professional. Didn't take more than 10-15 min. Price was also…read moreaffordable!

I am beyond happy with my services! I reach out to him super last minute and he was able to mount…read moremy tv same day!!!!!! He came in and went straight to work. Super professional and kind. Will definitely use in the future. Thank you so much