After spending more than 20 hours trying to fix a duplicate account, billing errors, and issues…read morecaused by Xfinity, I went to this store seeking help. On my first visit, I spent an hour with a representative and was told to come back because they could not reach customer service. Today, after taking vacation time from work specifically to resolve these issues, I returned and was rudely told by Alicia that there was nothing the store could do and that I needed to call Xfinity myself or go to a corporate location. The complete lack of accountability is unacceptable. I was told to come back, only to be turned away after wasting even more of my time. I have been a customer for over three years and have dealt with constant billing problems, duplicate accounts, and poor customer service. If the store cannot help customers with issues involving accounts and billing, they should be upfront about it instead of sending people in circles. This experience was frustrating, unprofessional, and a complete waste of my time.

Today, January 28, 2026, I visited the xfinity store on 95th western in evergreen park to return…read moreequipment. Upon entering the store, a dark skinned hispanic woman was "cursing", using obscene profanity as she described an encounter she had with a customer. She exclaimed aloud, "that son of a bitch", and continued cursing as her fellow hispanic female coworkers laughed profusely. As we approached the counter, another hispanic xfiniity customer service rep called us a "racial slur" in spanish and though that we didnt know what she was saying.. But, we were well aware of the derogatory language that she called us... I have often heard about xfinity and its poor customer service... But, today I actually experienced it for myself. I did not visit this xfinity store to be called a racial slur by a hispanic xfinity employee. But, I went to the store to return equipment. Not to be called a racial slur!!! If this is how xfinity treats its employees, then I am cancelling my service an finding another internet carrier with better customer service... The behavior of these women was appalling and very unproffesional!!!! I will never return, and I advise all African Americans not to go to this location as these women are unproffesional... SMH!!!

I'd been looking for an experienced technician to repair a couple of my security cameras for quite…read moresome time. I hadn't had any luck finding a reputable company asking friends, family, or neighbors, so I decided to google local companies who might be able to help. That's how I found Video-Comm. The reviews looked promising, so I gave them a call. Rafael answered and agreed to come over the same day. I told him the cameras over my garage were out, and he agreed to try and repair them. Rafael told me there'd be a service fee plus the cost of labor. He quoted me a conservative estimate of about $300. Rafael and his colleague Diego arrived on time and ready to work. I left them to work in the rear of the property while I tended to my yard. They worked diligently for about three hours before successfully repairing the cameras. It turns out that the wires needed to be replaced. Rafael and Diego replaced the existing wires with copper wires and rewired them. I'm not sure of all the technical jargon, but that was the gist of it. Rafael and Diego had their own truck that had all the equipment they needed. They were quiet and respectful of the property. They cleaned up after themselves, leaving the space as they first encountered it. The final bill was $308. I found Rafael competent, professional, and affable. I'll definitely be calling him again if necessary. In fact, I asked him to send over a quote for an upgraded set of cameras. Now that I've found someone I trust, I'll definitely get new cameras sometime soon.

I hired Video-Comm Security to install security cameras on my mixed-use property, and they did an…read moreoutstanding job! I request service and they came out on a Monday afternoon for a free consultation and property inspection, and by Wednesday afternoon--just 48 hours later--they had installed four high-quality cameras, set up a monitor, and provided an easy-to-use app for remote viewing. At a great value as well. The installers were professional, efficient, and meticulous, ensuring everything was set up seamlessly. The quality of their work exceeded my expectations, and I couldn't be more pleased with the results. I highly recommend Video-Comm Security and will absolutely be using them again in the future!

I highly recommend Chicago Locksmiths. Their level of customer service and communication is…read moreexcellent. I called them hoping for a same day appointment. It was late in the day because the original company I called was a no-show. Chicago Locksmiths said they could do it and gave me a same day time window. Excellent communication: The technician called me at the start of the time window to tell me he was on another job, but would be there within 2 hours. This allowed me to get on with my day rather than waiting by the window/the phone (as the other company had left me to do all day). The technician then called me when he had finished the previous job and gave me a time frame of when he would get to me. As it was quite late I decided to reschedule for the next day. The same evening Chicago Locksmiths called me to confirm a next day appointment time. On the morning of my appointment the new technician called to say he was on his way with an ETA for arrival and called when he reached me. The communication was excellent and meant I could do other things because I knew Chicago Locksmith was keeping me updated on the status of my appointment. For the appointment itself, the technician was great. Explained everything, gave me advice on one of the doors which was coming loose off the hinge. Re-keyed my lock quickly and cleaned up afterwards. I will certainly use Chicago Locksmiths again. Great service, and impeccable customer communication!

I sent out a free estimate request via Yelp and received far too many responses…read more My primary, evidently probable Yelp Elite and Yelp All-Star review are based on Yelp and my communication with the owner Shay. Perhaps he is of Irish heritage, I never had the opportunity to find out 1) I have seen over 300 photographs of his work This man is the very BEST if you are only looking for a handyman or have no assistance from even an essentially useless husband in the paint or a long hair clogged shower drain 2) Shay is a LIAR I appreciate that he was willing to drive out to The suburbs of Chicago from all the way East in Logan Square His estimate is NOT free as Yelp guaranteed He requires photographs (easy peasy) of the locks as well as *$45* to even come out to take a look He broke the Yelp Guarantee right there Chicago Locksmiths should be banned from Yelp same as nobody should have voted for Trump. There were zero good choices but at least ond was NOT a babbling dementia suffering 90 yeat old 3) Shay claims the his primary concern is home and auto safety If that were actually true then with photos in hand he has zero reason to have a $45 fee to take a look I have zero reason to take issue with Shay - especially his quality of work All that I know is that Shay LIED to Yelp in order to gain business and if that works for him, then I do not give a fxck I shall not be used I have Elite and All-Star status that I EARNED with Yelp and followers Every single one of my Yelp reviews are shared with Google I sincerely hope that my review discourages anybody and everybody from hiring Chicago Locksmiths

Great company to work with. They helped us figure out exactly what we needed, answered all our…read morequestions, and were reasonably priced. they installed security cameras, access controls, and an nvr in our building. Very happy with Linx and service provided!

From the owner: Linx Security is a locally owned and operated company with a managed team who has 20+ years of…read moreindustry experience. We will work with you to design and install a custom security system that fits your specific needs and budget, providing you with peace of mind and protection. We have integrated solutions that deliver consistent results for commercial and enterprise accounts.

I had a great experience with this company. They charge much less to come out and assess the issue…read moreyou're having ($45). They estimated between 9 and 11 and came around 9:30. Jayden quickly found and fixed the issue I was having with my door hand and lock. He also spend some time trying to fix my deadbolt too, but he realized the key pad needed to be replaced. Though he worked on it for quite a while, he didn't charge me for it. The Professional Locksmith seems like a good, honest company with knowledgeable workers. Another company told me the handles were beyond repair and needed to be replaced and quoted me $300, but Jayden fixed it for half that.

Closed on a new house and had scheduled these professionals to come out the next day to rekey the…read moreplace. Tom arrived on time and was super helpful, even tightened some loose hinges for us and explained the simple change that would fix the sliding glass door (which I then was able to do myself). Would absolutely hire them again.

I was referred here by my guy. called about a replacement key fob. The price was half of what…read moredealership charge!! I was told they are mobile and can come to you. That's a great option when you don't have a lot of time during the day. I decided not to replace my key gob since it still works but I recommend them based on my phone conversation.

This is the most expensive locksmith in Chicago. $200 for a 10 minute job. We hire locksmiths…read moreregularly for our business and this is obsurd. Tried reaching out the next day to make payment, and they were aggressive and rude, telling us that we "avoided them for 2 days." What a clown show.

Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

I cannot recommend Don and his services enough. I had a tricky situation involving vandalism and he…read morewas so reassuring about it and what to do as far as security. He was informative, thoughtful, prompt and thorough. I have never had use for a service like his and had a lot of questions that were probably redundant but he was patient and made sure I was set up and confident in how to operate the system. Highly recommend.

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

I've been wanting to get cameras at my home since moving here a bit over a year ago. I don't even…read moreremember how I stumbled upon 606 installs but it was lucky. Another company I had spoken with had quoted me more than twice the price, I guess because the cameras they use are fancy or something? I don't know, because the ones Ernesto installed are great and doing precisely what I wanted. When I was on my search for home security cameras, I kept mostly finding things like ADT, SimpliSafe, or something else that was largely about selling you the monitoring plan; the equipment I think was less expensive but then you're paying for the monitoring. I am not generally a fan of the everything-is-now-a-subscription-or-service thing nor do I want to be beholden to whatever rates a company decides to charge. Some of those also were self-install options, which didn't interest me at all. They hooked up several cameras at our home to provide various views, including the basement since I wanted to be able to see what's happening down there when I'm upstairs. The system has a hard drive that can support up to eight cameras. We can save photos, videos, and also play back to see what happened earlier in the recording on the various cameras. Although they could have provided a monitor, we don't really have a place for it so we simply have an app on our phone through which we can view the cameras. I'm not sure why, but I thought it would go much more quickly than it did. I have no frame of reference to know how long it should have taken so that's not a criticism. It took about six hours total but having it done well was the most important part. I would highly the crew at 606 installs for their professionalism, reasonable rate, and excellent work.

I requested an outside speaker replacement. I had purchased the speakers and didn't want to climb a…read moreladder two stories to hang them. I requested a quote and was given a fair price. They sent out an awesome employee who removed the old speakers and replaced with my new ones in less than an hour. Everything worked and I couldn't be happier. I would definitely use them again.

Our family just purchased a TV from 5-Star electronics and our experience was amazing. I deal with…read morea variety of companies, both in my line of work and personally and I have NEVER EVER dealt with anyone as HELPFUL, patient and professional as Dina and Tom at 5-star Electronics. The two of them went above and beyond to help us when needed. WE LOVE our TV we purchased and can't thank them enough for their suggestions while picking out a TV. I am recommending everyone I know to this place. I rate them with a whole heck of a lot more than 5 stars!!! Tom & Margie, Chicago

BUYER BEWARE!!! DO NOT TRUST!!!…read more He sold our 18 year old son a truck for $12k that broke down 6 days later. The mileage had been rolled back on the odometer twice and he lied about that too! Claimed it had 84k miles when it really has well over 165k miles! He was well aware that it was our son's graduation present to himself before he headed off to college and he sold it to him anyway. Claimed it had no issues at all and had been checked out by Ford. Now it's going to cost us thousands to get it repaired. Won't answer texts or messages, and now has blocked us. We'll be contacting the police and our attorney. Very bad business, he should be ashamed of himself! Should change the name to One Star Electronic!