1. Worldwide Moving & Storage

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Kapolei, HI

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Worldwide Moving & Storage

3.2 (20 reviews)
Closed • 8:00 am - 5:00 pm

Services - Worldwide Moving & Storage

In-state moving

International moving

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26 days ago

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1 year ago

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5 years ago

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5 years ago

All props to the 3 men who was really respectful, hard working n caring while handling my belongings... Bryson,Weka and Miah. Good job guys

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Review Highlights - Worldwide Moving & Storage

“Military move from San Diego to Kailua.”

Mentioned in 2 reviews

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SecureSpace Self Storage Kapolei - SecureSpace Self Storage in Kapolei, HI.

SecureSpace Self Storage Kapolei

(26 reviews)

Puna & Chris After…read more23+ years in the Military and countless storage experiences across many states, I can honestly say Puna provided the BEST customer service I've ever received. She was incredibly patient, kind, professional, and truly cared about helping my family during a stressful time. She worked with us for a long time to make sure we got the best value and deal possible, and never once made us feel rushed or unimportant. The facility is clean, secure, and excellent, but what truly makes this place special is Puna and her husband Chris. Their genuine care for people goes far beyond normal customer service. You can tell they truly have passion for helping others. If every storage facility had someone like Puna leading it, this company would be unstoppable. From my family to yours, thank you both so much. We truly appreciate you and will absolutely recommend everyone to come here and ask for Puna for the VIP treatment. Mahalo nui loa! - PJ Perez & Ohana

*Update (07/18/2026) after an email complaint. On 06/30/2026 I received an email informing me that…read morethey lowered my rate from $447 to $422.25. It's not much but still something. I will be updating this review for every price hike that I get so everyone knows how often and how much this company raises their price. *Update (06/29/2026). They have rat issues. Found rat shit and piss in my unit on top of my stuff and on the floor. I even talked to people that was there that are on the same floor as me and they have the same issue and they even found dead rats in their unit. Check my photos of the rat shit. Signed up with them for a new customer promotional price of $174 for the first two months then after that it's $348 a month. Well I did the first two months for $174 then the third month for $348 now for the 4th month they jacked the price up to $447. That is crazy for them to do that. I do not recommend this place. That's bad business to be doing that. My other place I had before raised their prices too but compared to Securespace Self Storage. The amount Securespace Self Storage raised their prices by in a month took my old storage place took over 8 years of raising prices to get to the same amount. At least my old storage place raised their prices in small increments.

Hawai'i Self Storage - Kapolei West - Hawai'i Self Storage - Kapolei-West

Hawai'i Self Storage - Kapolei West

(54 reviews)

The Customer service that was shown to us was truly PROFESSIONAL…read more Mel helped us and answered all our questions and provided additional information. That we knew this was the place we was going to do business with and there was no need to look any further. Plus their rates are affordable, compared from other storage places. Mahalo Mel.

I am fully paid and was able to access the gates but was not able to access my unit. I left…read moremessages in two different places and nobody called me. This is now several days later I call them and the person I spoke to didn't know anything about it. I asked didn't you hear my message? No she did not. I had another incident when I had my storage at Pearl City where my unit was broken into and many things were taken. Overall I like the facility but sometimes there's things like some of the lights don't work and it took them several days before I could get enough lighting to see in my unit. Also they had proof of my insurance from my apartment which covers my unit and then they charged me for insurance because they said I didn't have any and then they would not credit me! The facility is clean and relatively good overall but these incidents really have been very aggravating and then they recently raised the rent again! They're not providing anything extra for that extra money that I can tell you. I don't always see the security guard when I go there at night.... Well that's the truth I don't usually post these things but the truth must be known!

Extra Space Storage - Security Screens

Extra Space Storage

(46 reviews)

Jennifer was awesome!! Helped get our storage unit fast super. Went over everything we needed.read more

Extra space business philosophy needs to be exposed. I am a frequent user of the service at extra…read morespace - from coast to coast - I have / had units in WA, NV, CT, CA and others. 3 units at a time at WA location. My issue? Every three months - like clockwork the first rate increase hits. Then about month 5 another rate increase. So in a year you begin with one price and end up with two increases and not modest either. Mine were over $120 in one year! Extra space hides behind the "month to month" "special rates" arguments but have never said the frequency of those increases. $60 rate increase is a lot. For anyone. People think it's too much and they complain and extra space does nothing. Like they want you to move. And we do. Move to another unit - get the same price you had for three months - move again and on and on. Or move out. I have complained and will complain so there is a record of the business philosophy as extra space is definitely NOT loyal customers are great. More customers are great they think and they raise the price to get those customers - unless you store elsewhere, move every 3 months, or do not even bother and rent elsewhere. I've dealt with this years now and over 7 locations in 6 states - this being the latest - as I got my rent increase notice - right at the same time as the other locations. Hey Extra Space. Loyal long term customers are what you want - not turn over - you are losing money from us regulars. In the end you should avoid extra space unless 3 months or less. No long term storage for us military families possible. So I'm off to the next extra space to see if they are the same treatment (I know they are) Avoid it and ask about price increases frequency- maybe another storage company will guarantee your rate for 6 or more months!

Extra Space Storage

Extra Space Storage

(40 reviews)

Both Jena and Carlos are extremely patient and professional. They answer all of our questions and…read morehelp us find exactly what we need. We definitely recommend this place for your storage needs!

With so many moving parts happening during our move from Wahiawa to Kapolei, I've had to make some…read moredecisions that will help us financially and make this transition a little easier. Today, I called a storage facility to inquire about pricing, and I'm so glad I had the opportunity to speak with Carlos. He explained that their rates fluctuate depending on availability. When they have more storage units available, prices may go down, and when availability is limited, prices may increase. As of today, their rate is $132 a month, but he assured me that if I find a better online rate, they'll honor that price. What really stood out to me was his honesty and willingness to help. Carlos even recommended getting a storage unit rather than continuing to pay $51 a day for an apartment just to store a grand piano. Honestly, he has a point. That's a lot of money to spend just to have somewhere to keep furniture while we figure out our next steps. This was simply an inquiry call. I haven't even had the chance to call other storage facilities in the area yet, but Carlos's customer service already made such a positive impression that I'm seriously considering going with this location. I was more impressed when he advised me that if I found a better pricing online he would honor it. He also recommended that I stopped by personally, so I could take a look at it and see if it was a good fit for me before making a decision. He wasn't just trying to push the sale, he was trying to make sure it was right for what I needed. It's a great reminder that customer service doesn't always have to happen face-to-face. You can make a lasting impression just by being helpful, honest, informative, and genuinely looking out for someone's best interests over the phone. Thank you, Carlos, for making what has been a stressful moving process feel a little less overwhelming. Sometimes, one genuinely helpful conversation is all it takes to make a difficult decision feel a whole lot easier. A little kindness and great customer service really do go a long way.

The Pasha Group - Vehicle storage

The Pasha Group

(3 reviews)

Pasha group was in charge of our military move. Despite having proof of purchase, a missing item…read moreclaim was denied for no real reason. I was told that it was denied because the shipping container came to me sealed...but that doesn't mean the item wasn't taken on either side. With 4 or more people unloading the truck, it is impossible to watch each person at all times. With 4 people packing the house/garage in the US it is impossible to watch at all times. This group seems to not care about the customer, and I will be filing complaints on the military side. If that happens enough, the military contracts can be dropped.

Quick and easy as long as you provide all required information and complete shipping tasks required…read morefor the car before Pasha obtains the vehicle you will have no problems! Pasha California and Pasha Hawaii have been easy to work with and their customer service is very consistent and routine between both California and Hawaii locations! This is our 2nd time using them for PCS orders and we have been very satisfied with the services rendered! Military discounts with military orders and online discounts when you book online have been nice to take advantage of. Current registration, auto insurance policy, valid driver's license, power of attorney if necessary for pick up or drop off by any party other than registered owner, PCS orders if shipping is due to military move and either the vehicle title or a letter from the lien holder permitting the vehicle to be shipped to a different location is pretty much all we were required to have. Vehicle should be clean inside and out, nothing left in the vehicle except spare tire and jack. Get any faulty or warning lights checked out and cleared up before shipping date. Shipping takes approximately 2 weeks but there have been times when vehicle arrives within 5 days! Pretty impressive! We would definitely use Pasha again for all our shipping needs

Worldwide Moving & Storage - movers - Updated October 2026

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