Oh my, whaaat happened to our fridge? After 10 years our reliable fridge just knocked out!! Panic sets in...and away we go in search of a new one, after checking out a few places we made our decisions soon....big n beautiful... sleek and so new....5 days later...we are clearing up the old fridge finding some unknown items that's been around since pPre-Covid days...yes, really....yeah! You know those yucky things that was formally a beautiful fruit! Ha ha ha!!.....o.k. Mission accomplished...old fridge looks kinda pretty now...
Door bell rings it's the DSR delivery men... YAY!!!
Two delivery men come n n checks out our old fridge...pulls out old one....dust bunny farm alert....sweeping away all the dust n unknown lost items....they inform us what's going to happen next........then replacing it with "The Newbie"....very methodically n carefully took out n replaced the fridges, watched Elly check, add water lines, attached handles, fill out rebate form, ask if we had any questions n informed us if they're any problems to contact DSR....very efficient n professional service...we can finally sleep well and unpack all out coolers and live "normally" again!! Btw our new Fridhe has a 10 year warranty!! Yay!!
(old fridge lasted 10 wonderful years w/no problems!)
5* Covid Protocols: all employees were wearing
Safe distancing was practiced.
5* Customer service: Elly and David were exceptionally quick and professional, they focused on their work, n worked in a timely manner.
Shoutout to Management
Mahalo for having such a nice professional team help us with setting up and delivering our new fridge! Elly covered all bases regarding any questions or concerns we may have had, we certainly appreciate his efficiency!
Stay safe DSR! read more