Dealing with a car accident is a headache to say the least. Fortunately I had a great experience with world auto body in Encinitas. My car was side swiped and had close to $10,000 worth of damage done to it. You wouldn't tell now, they way they repaired it. I was given a reasonable timeline for the repairs and was filled in along the way. They even worked around the holidays which helped the car be ready in a timely manner. I did have two minor issues that I was able to bring the car back and they fixed same day and even gave my car a wash! Would definitely recommend if you are looking for a great & honest auto body shop. read more

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By far the best auto body repair shop around! Timelines- met or exceeded! Pricing fair and! With a paid off - took it to Jeep dealership to find out they know nothing! These guys! Angel and Jose - they can! And they have nothing but, integrity, care, and only want to get everything working right for good! I haven't found that anywhere else! They worked closer with insurance so that I didn't have to! Can't say enough about how great they are! read more

Absolutely terrible experience, highly recommend you find another repair shop. Estimate when my car would be ready changed every few days after I called. No one ever reached out to me for updates. Seems to me they just make up excuses that parts were not delivered on time and it's out of their control. But there's no evidence of that they can show me... Plus they should have known that the parties weren't coming when I called and said I should call back in a couple hours. They assume the part was coming and could be installed in 2 hours multiple times?! Hard to believe all the positive reviews, but maybe I was just very unlucky. I'll never take another vehicle here and don't recommend it to anyone else. read more

Worst customer service! They tried to cheat my elderly mom by calling her at home for her credit card to pay her deductible after her insurance company had already sent payment. When I called them on it, they were rude and I had to persist to get the payment reimbursed. I literally drove over to pick up a check at the office because they weren't mailing it. I reported this experience to her insurance company read more

Wish I could give zero stars. The place has the worst customer service!! Communication is horrible. They sent status emails and when I called they get upset and say the email is wrong. They had our car for over 3 months and heard nothing but excuses. When I finally got the car back, it was filthy inside and out, had a sticky substance on the side mirror that we had to have detailed /buffed out, they didn't reset the computer system so we kept getting errors. Took it to Honda to get inspected and found out world auto body put a bad axel and Honda needed to replace it. They also put the wrong tire and that needed to be replaced as well. World auto did give us our deductible back but still would never go back or refer anyone to this place! They also left another customers car key in our vehicle that they had to come pick up read more

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My car got squished NY an Amazon trailer where the contracted driver had no insurance. FML. I had to go through my own to get my car fixed and World Auto Body was my only option in the area. It was OK. They would tell me they would call me to update me but instead I had to stalk them. Seemed to be lots of excuses but all in all the body work was alright. read more

This shop is the real deal and the work they do is incredibly impressive. Have had 2 vehicles take to World Auto Body and couldn't have been happier each time. HIGHLY recommended! read more

Reasonable expectations were set at the outset. Then they delivered the best result. It looks like it never happened. And the vehicle was cleaned too. Jose and Angel were great. The whole experience went exceptionally smooth. read more

One the worst experiences in my life. The employees are horrible. The service sucks. My car is still not completely fixed. Too many things to list. Other customers in the parking lot we're sharing how half-asses these guys were but, we needed our cars back after over a month. People were in awe at how many things these guys overlooked and did not repair. Many promises were made and not kept. "Oh, it'll be ready this Friday" then I get a call that it won't be ready until the following week. Poor communication at best. More like a highschool automotive class- that bad at best. read more

Amazing service ! Just got my car back after 3 days and it looks brand new . I would highly recommend these guys to anybody ! , everyone was so nice and I was even able to leave my rental with them . Thank you World Auto Body for showing the care you did for my wife and I during this hard time , It is so refreshing to find a auto body that really cares about you and your vehicle . read more

This is my third time using World Auto Body over the years... Won't take my Car amywhere else! My front bumper was completely damaged (hit a large pothole/rock). I had my car repaired and back in less than 3 weeks. All scratches, bumper replaced, all damages, etc., were done perfectly! My Honda CR-V looks like a brand new car!!! Best service ever... You can tell World Auto Body knows what they are doing.. a family business that has major pride in the work they do... Polite, efficient, friendly, fantastic job done. I would recommend this shop to anyone... 10 stars!! read more

I recently had my car repaired by World Auto Body in Encinitas, and the service I received was fantastic! This repair shop is a preferred shop for my insurance company and I can see why. They handled the estimate and claim. Yes, there are other shops. But if you want quality, value and excellent service, then see these guys. Mark B Carlsbad, CA 4/11/20241 read more

Had a small Boo Boo on my RX350. Most shops wouldn't touch it (not a big enough job they said, only do insurance work they said). Jose at World Auto Body said, "Of course we can do that.". And they did. Paying out of my own pocket. They were reasonable, fast and did quality work. I will always look to them if I need body work in the future! read more

This company is the worst company I've ever had to deal with. They lie to you so much, they can't remember them telling the same lie. Instead of the victim, they make you feel like the cause of the accident. My car just needed a front grill from an acciden. it's going on 6 weeks now. I definitely could of put the grill on myself by now. The first time they put the grill on it was the wrong one, that they tried to persuade me to like, then tried to tell me that if I wanted it my way, witch is simply the way I brought it in, that they wasn't going to be able to warrenty it. So I call my insurance and they made them order the right part, and because of that, now they are playing games. I've been waiting 4 weeks. I just called today and my lawyer said they said they were waiting on me to come in...HOW AM I JUST POST TO KNOW TO JUST COME IN? HOW AM I SUPPOSED TO KNOW MY CAR PART WAS EVEN THER, I GOT NO PHONE CALLS FROM NOBODY! They just like to sit your work to the side if they're not making good money off of it. Depending on how much money they can squeeze out of your insurance, your car will be ready when they are done with cash paying clients. Your inconvenience does not matter to them. They broke my headlight trying to fix my grill, then tryed to blame it on me. Then made me drive for a week with one headlight because they didn't think it was there fault. Both headlights worked before I dropped my car off though, when I pick it up they don't work! Very bad business, there attitude is bad, they talk to you like back alley homeboys and the place look like a chop shop. I only went to them because of the insurance of the people who hit my car but I would never never never recommend this shop to no one. I can almost guarantee your going to get the same service. I can't wait to not even deal with this place anymore, I still have to wait for them to put the correct grill on my car that I can do myself, that they over charge insurance for like there doing a big service. Businesses like this needs to be shut down period read more

World Auto Body - This is before with a black grill - Body Shops Near Me - Encinitas, California

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Great experience! The entire process was easy! I was concerned about how my car would look after being hit and it turned out perfect! Jose and Angel were great, super helpful and answered all my questions! Definitely recommend this team! On top of it, my car was ready sooner than expected! read more

My car was in dire need of some minor body work. I say, it was "needed", since the small defect seriously affected regular driving, but wasn't making it impossible to get around (if that makes sense). I had gone to another auto body shop and was extremely disappointed with the outcome. I checked the dealer and the quote was pretty much an arm, a leg and my left ..... (achoo)! So turning back to trusted Yelp, I found World Auto Body. Reviews weren't perfect, but not many are. I called and spoke to Juan. His quote was a third of what the dealership was going to charge. I swung by so we could both be sure of what I needed and the cost. Juan confirmed the quote given based on what he saw. I asked if he could remove the piece that was damaged and causing my car to need repair. Juan took care of it in about 13 and a half seconds. Although the dealership could've finished the job the same day, World Auto would've taken it in and finished by midday the next day. Totally fine if I'm saving that much and could continue driving now that the minor problem was temporarily solved. I brought the car in and later that day, picked it up. All working perfectly (to date). If you're in need of body work and in coastal north county, give these guys a call. They'll take care of you at a reasonable price with great service. They've got a clean, well maintained office with comfortable waiting area if needed. All of the staff I encountered were personable and friendly. Keep on Yelp'n! read more

Bad quality work done on my car. They will try to return your car to you hoping you don't notice they're poor work. I got a really bad paint job with them and they're excuse was that and new guys painted it. read more

I swerved my car to avoid hitting a dog. The dog lived but the right front end of my car was bashed up pretty good. Caliber quoted us $11,000+ to repair the front end damage. My insurance totaled our car paying us about $6,000 for the damage. One of my brothers is a mechanic by hobby. He suggested this place for our body repair. Believe it or not---they completed our entire repair for less than $5,300. I'm salvaging this beautifully repaired Toyota Highlander Hybrid. This meant I've had to have the brakes and lights checked and certified. The place that certifies brakes and lights sent us back over to World Auto Repair for a slight adjustment. They cheerfully adjusted our lights on the spot. I will be posting the before and after shots here with my review. We will never go back to Caliber Collision again. read more

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We were recommended World Auto Body by our insurance company. Our car had minor damage to the front bumper. This company was unreliable and doesn't have good customer service. Good luck getting your car back on time. They will constantly tell you your car is done and ready to be picked up, only to call back a few later to say something came up and the car is not ready. Reed the other reviews of the company before taking your car here. read more

This is my 3rd time in the last 15 years where I needed these guys. I had my 3 no fault accidents. This last one 2 weeks ago. Within 2 hours I had my car in shop and a rental car from enterprise who they deal with. In 2 weeks my car was perfect again. So little stress. Such good work. And I just left my rental with them. They even handled that. These are the guys I recommend to anyone in Encinitas or surrounding North County. 5 star work. 5 star service. Thanks again guys!! read more

Super friendly people. Great workmanship. They get it done right. The value is great, the quality is great, and the people are great. They get an A+ from me. read more

My car has been in the shop for almost a month and a half and every time I call they say Friday. It's going to be ready by Friday. What kind of incompetent auto body shop is this. How many goddamn businesses days does it take. If you can't fix a car and half it by the date stamped then maybe don't post due dates. Either fix your work ethic or do better. Unbelievable WORST AUTO BODY EVERY!!!!!! I have submitted a complaint to the BAR hopefully they change how they process things here. Would really appreciate if the manager of this establishment reached out ASAP Thank you for submitting your complaint to the Bureau of Automotive Repair (BAR). read more

For them to have better qc parts aren't align missing parts.things not been calibrated after windshield installment then they need the car to stay with them to bring it more than once its just a lost of time.. 2nd time coming to this place for repairs thru insurance but wont be going back. I recommend checking all parts are put on correctly and letting them know on the spot its been over 3 months that i been waiting for them to cone install a plastic piece to my car and till now no call or news of that piece! read more

I received a fair quote for a fender bender. Work was done in less the time promised, car looked awesome, Angel in service was amazing and super helpfu, overall a very positive experience! read more

I highly recommend this company - They were amazing, fixed my issue in a timely manner and the cost was very reasonable - I will be coming back to this location for all my auto body needs! read more

They did an amazing job repairing my vehicle and went above and beyond! I would definitely recommend them to anybody looking for a quality autoshop! read more

Most worse place I ever been in my life...I leave my car here because insurance recommended it on November 4 and they said going to be 10 days to car be fixed but my car was done on January middle of month...when I call or go there they always ..." next week ""very stressful experience read more

My truck was hit on the passenger side and we had to get it repaired. We ended up at World Auto Body via the other person's insurance. They did great work on the repair and made sure to paint the driver's side to ensure a color match (the truck color is no longer made). I appreciate so much that they took the time to make this customer happy and the truck look good as new. read more

Fantastic experience, across the board. Big thank you and A+++ to Jorge, and the team at World Auto Body in Encinitas for making my car repair experience the most pleasant, simple and easy as possible. My car looks amazing and the process from beginning to end couldn't have been better. Jorge worked closely with my insurance adjuster, gave me information for the rental car company, answered calls and emails promptly, had my car finished on time, and went beyond all expectations to make sure my car had the best repairs and beyond. Jorge goes the extra mile every step of the way. Customer service, quality of work, assistance, reliability- all outstanding! read more

Literally worst customer service from Marciel,I had an appointment and was in the waiting area and Marciel literally put his hands up wanting to know what I was doing here, really?! It was a small accident and he made it feel like he did not want to take the time to even scope out the vehicle thoroughly. Wished I had a different estimator to make it a more pleasant experience after a collision. read more

I needed a new front bumper on my car. It was an upsetting experience since I only had the car for a couple months. Jorge and Angel were so nice and professional from my first phone call. My car looks great and they even fixed my brake light, wiper fluid and gave me extra paint. They went above and beyond. I highly recommend World Auto Body. read more

I wish to thank your body shop. This visit was the third occasion that I needed body work on my wife's BMW. Your staff of estimators (Jorge) and customer service have been outstanding. Their communications skills, follow-up and product knowledge has been impeccable. Also the integrity of your staff and shop is to be admired. I have full confidence in receiving a fair and honest work order at World Auto Body. read more

Jose worked on my Jeep Cherokee and not only did he get it done promptly (almost 5 days before I thought it would get done)- he called me with updates often and went out of his way to ensure the vehicle got fixed correctly. I could not recommend this place enough, as everyone I spoke to was friendly, professional, and eager to help. Thank you Jose & all employees! Bring your vehicle here for trusted service. read more

How this bungling crew got any more than one-star reviews is beyond me. They were referred to me by my insurance for moderate repairs on the front end of my car about a year ago. The workmanship was barely passible. They made excuses upon excuses why the work was not done and went beyond the 30 days of rental car coverage into my cost. But when I called two dealerships about the parts causing the delay I was told the parts were in stock and available. I suppose they were saving money on after-market parts. Recently the front bumper popped loose from the fender and I brought it in. The person looking at it just popped it back in without securing it with any push pins and said I must have hit something. But I didn't! So, this all would have been tolerated if it wasn't the often rude and sometimes accusatory attitudes from the staff. My insurance has been notified and I will never give them any more business. My hope is that when they complete the Coast Highway Renovation the building will be scraped and the business will be completely replaced. read more

after 2 1/2 weeks of the car being in the shop or body damage I have been given 5 different dates for when it's ready;. EVERY SINGLE TIME THEY PROMISED IT TO BE READY IT WASN'T. Every day was a different excuse and blaming others for the delay. I've had work done there before but this is the last time. They are completely unapologetic! I mentioned several times that my insurance company was NOT covering car rental and they assured me it would be ready each time. DO NOT GO THERE!!! read more

Trashed my front bumper on a cement parking berm. Took my car in on Monday morning. Got my car back on Friday afternoon. It looked perfect. So, I considered this quick and am very happy with their work. I would highly recommend this auto body shop. read more

They don't care much about meeting repair deadlines on time and caused me to incur additional rental car expenses because of this attitude, and this after spending $6000 plus for a front end/bumper repair. Don't plan being able to pick up your car when they tell you. read more

These guys are the best. Hugo took care of my from the moment I walked in the door. If Mercury is your Insurance Company, they are in partnership and you won't have to set up an additional inspection. They handle everything there. I had them work on my Mercedes years ago. This time I had a vandalism, keyed door panels. I was clear that I wanted a seamless paint job and when I picked up my suv, you could not tell it had any work. The paint matched perfect. Funny, I have been so busy and the truck was so dirty when I took it in due to it sitting on the street for awhile. I was talking to my friend saying I wish they'd detail my car, and then I said yeah, when pigs fly. But when I pulled up, it was detailed!!! These guys are so sweet, they rocked it in every way. If you have any reservations, don't....They take care of everything for you AND MORE. read more

My experience with World Auto Body was excellent not only the repair of my auto but the personal and friendly interaction of the staff. A special thanks to Pricilla for her professional and friendly service read more

My dad has been taking his cars here for years, I recently tried to get a quote on my car but they refused unless I already filed a claim with insurance. I know this is not true, for I have gotten quotes on cars without ever talking to insurance first. It feels that they are trying to take advantage of me because of my age (17) and finesse their way into an extra buck by making me go through insurance before even getting a quote (they make more money through insurance claims) read more