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    Delta Towing

    5.0 (7 reviews)

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    Carlsbad Mobile Mechanic

    Carlsbad Mobile Mechanic

    (108 reviews)

    I hired Kevin at Carlsbad Mobile Mechanic to diagnose an issue with my vehicle, at which point he…read moreadvised and recommended a radiator replacement. Before approving the work, I specifically asked in writing whether the parts being used were Nissan OEM or aftermarket. I received a direct response stating: "These are OEM parts." Based on that written confirmation, I agreed to move forward with the repair and payment. After the work was completed, I began experiencing serious issues with my vehicle, including stalling to the point where it was no longer safely drivable. Due to these failures, I had to take my vehicle to Nissan for further inspection. During that inspection, it became clear that the radiator installed was not OEM. Nissan also confirmed that OEM radiators would not present the way this one did, including the absence of proper identification. In addition, the coolant/transmission lines had been modified using generic hoses and clamps--something that would not be necessary with an OEM radiator, which is designed to use factory quick-connect fittings. These findings directly contradict what was promised to me in writing prior to the repair. As a direct result of the improper parts and installation, my vehicle sustained significant damage totaling over $15,000 and became unreliable and unsafe to drive, requiring additional time, expense, and inconvenience to address. When I attempted to resolve the situation, I requested receipts and documentation showing where the parts were purchased. These were not provided. In California, automotive repair providers are required to provide documentation and itemization of parts upon request, including itemized invoices and parts information, yet Kevin failed to do so. Instead, I was told that I was a "nightmare" customer and that I was "giving him a headache." He also attempted to shift blame by suggesting the damage must have been caused by a collision or another shop, despite the timeline and circumstances clearly tied to his work. Since then, my attempts to follow up have been ignored. At no point was I informed of any substitution, nor was I given the opportunity to approve the use of non-OEM parts. The use of OEM components was a key factor in my decision to proceed. When a mechanic diagnoses a repair, recommends replacement, and explicitly confirms OEM parts in writing, there is a clear expectation that those terms will be honored. That did not happen here. I strongly recommend that anyone considering working with Kevin at Carlsbad Mobile Mechanic verify all parts being installed, request documentation, and thoroughly inspect the work before accepting completion.

    My mechanic ghosted me so I was looking for a mechanic ASAP through yelp, and he was one of the…read morefirst people to reply to me, and I was pleasantly surprised that he was Mobile. He came on time and did the repairs. I hired him again and he came on time, did the repairs (oil leak and 2 censors) and was done within an hour and a half and solved all the issues that I've had ongoing with my car. If I would've taken it to a shop it would have been sitting there all day. FYI I have a hybrid and not every one can work on this type of car. Definitely using again.

    Delta Towing - towing - Updated May 2026

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