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Best Choice Towing

4.7 (26 reviews)
Open Open 24 hours

Services - Best Choice Towing

Vehicle towing

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This is the pic of the charge on my card that shows that the charge went to Allstate Insurance.

PLEASE READ TO THE END!!! I used Best Choice to tow a company vehicle, and had a very frustrating experience. The first red flag was that when I called, they just answered "Hello", and didn't say who they are, so I thought I had dialed the wrong number. Red flag #2 was that when it was time for credit card payment they had an employee text me a link to a website where you have to fill out all of your info and send a picture of the front and back of your ID/Drivers license, and a picture of the front and back of your credit card, which made me nervous but they said that was the only way to pay by card over the phone. Red flag #3 was that immediately the charge that showed up on my online banking was listed as Allstate Insurance, and when I called to ask them why they said that the towing company they were using was called Allstate towing group. Red flag #4 is that after the charge showed up on my account I called to ask if I could get a receipt and they said they had sent a request for the receipt, which I didn't receive within 2 hours, so I called again and they said the same thing. I had to call over 6 times to try to get a receipt and I finally got it after calling again the following day. Red flag #5 was the biggest one of them all; 15 days after I used their services someone had copied my credit card and used it to make fraudulent charges on my account. The card I used for the towing service was new and had only been used a couple of times at trusted places that I use my credit cards at daily to make purchases. All in all it was a frustrating experience and I am sure that is how my CC info was stolen. I cannot prove that this is where the thieves got my credit card info but even with that problem excluded, I still would never use their services again because of how unprofessional and careless they were.

Agne S.

Bought a car at an auction. Gonzalo provided the towing service. Was very patient, professional and extremely helpful. Not only with towing service itself, but recommended local mechanics, gave me advice on DMV paperwork and the vehicle. Highly recommend!

Best Choice Towing, definitely true to the name. Bought a used car and needed to get it towed home. Called around to get quotes, Best Choice Towing was very competitive. Gonzalo was friendly and professional. Showed up when he said he would. I handed him the key and he took care of the rest. I would highly recommend Best Choice Towing.

No other towing company, and when I say no one I really mean no one, would do the tow job we needed them to do but Gonzalo at Best Choice was able to do in a few hours. Great customer service and I would definitely call them again!

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9 months ago

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10 months ago

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3 years ago

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1 year ago

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2 years ago

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3 years ago

Gonzalo was very helpful. He arrived fast and was professional. I highly recommend especially due to the best price.

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3 years ago

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5 years ago

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5 years ago

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4 years ago

Quick, easy, and a lot cheaper than all other places we've called! No reason not too, and dude seemed chill and down to earth

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5 years ago

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6 years ago

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6 years ago

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8 years ago

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7 years ago

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6 years ago

Previously used Best Choice Towing - great service, on time, professional, communicates regularly and fair price! Definitely use again!

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9 years ago

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9 years ago

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7 years ago

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Review Highlights - Best Choice Towing

Called to tow my classic car to the shop Gonzalo said he could do it in a hour.

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WESTERN TOWING - My tires were slashed by a vandal.

WESTERN TOWING

(92 reviews)

My wife works at Tricity Medical Center in Oceanside. Our son's car which is in her name was towed…read morefrom the parking lot. It is registered in Alabama because that's where he lives. He was visiting us when we got a call from her father who was put in the hospital back in Alabama and our son had to fly back and help him, and would return back for car as soon as he could. We left his car at the hospital parking lot where she notified security and hospital authority it was there. We just found out the car was towed by western towing in Oceanside. They don't have any information online to help find the car by vin or tag. None of the state resources pulled it up, no one from the hospital could tell us anything so that tells me that they violated California wrongful towing laws, primarily under Vehicle Code § 22658, forbid towing from private property without express written authorization from the property owner/agent, who must be present. I finally found the car after searching online for days, because I remembered I put a AirTag in it because it was his car. I believe they wrongfully removed the car because we had the hospital permission to park it there. Will be picking it up today 4/6/2026, asking for authorization form for towing and speaking to the lawyer this afternoon as well as filing bbb complaint.

Illegally tow your car and then don't even bother to staff their locations and take their sweet…read moretime letting you get your car out. Wouldn't be surprised if someone ends up sabotaging this place the way they treat people. One tip, anytime your car is towed don't give the shitty tow companies that satisfaction. ALWAYS pay with a credit card and then initiate a chargeback with your credit card company to get your money back. This will also cause the tow company to get charged a fee for the claw back and your credit card company will always side with their customer. Dont pay with cash or debit.

Best Choice Towing - towing - Updated May 2026

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