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Wizard Tech

5.0 (3 reviews)
Open • 9:00 am - 2:00 pm

Services - Wizard Tech

Data recovery

Desktop computer body repair

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Drop Zone Computer Company - Store front.

Drop Zone Computer Company

(72 reviews)

$$

I visited this store a long time ago when a friend of mine had a problem with her laptop. At that…read moretime, my friend decided not to spend money to diagnose/repair the laptop, and nothing came out of the visit. But, I trusted Jeff and his advice on the situation and his recommended solution. Recently, another friend of mine had a lot of issues with her laptop, and I took it to Drop Zone. I worked with Jeff, who spent time to discuss his thoughts about the unit, and possible issues and solutions. My friend decided to follow his advice of diagnosing/repairing her solid/quality (though older) laptop instead of getting a new one. I dropped it off one day, and he spent more time on the phone with me, over the following few days, to listen to my thoughts and discuss various decisions to be made as he was working on the laptop. Jeff helped with updating the laptop (O/S, SSD Drive, replace Mobo battery, etc.) to a nice unit my friend can continue to use, hopefully many years. I appreciate Jeff taking time to explain and discuss items to help making decisions and trust his technical knowledge and careful work.

In mid November of 2025, I took my laptop in for repair because it wouldn't boot up and I needed it…read morefor my upcoming finals. It took about less than a week to get it back, but they said it had a faulty NVME so I needed to pay nearly $300 for a replacement. They also verbally said Windows couldn't load but the paper they gave back clearly stated it did boot. But by the time I took it home, I tested it out myself. I inserted the "so called faulty NVME" and my laptop DID boot up. I thought I still had a battery issue because it would only boot up while it was charging. I then saw they disconnected the thin wire to the battery which directed current from the power supply. They never plugged it back in. After finding that out, I did my own diagnostics and couldn't see any issues with my NVME. I used the Windows Powershell terminal to check on the NVME's health and there were no issues what so ever. I went back to ask what exactly the issue was and what actually got my laptop to turn on, because clearly it wasn't the NVME. The man got mad and wanted me to take down any review with the return of the $100, but I refused. I will never know what they did to get my laptop to turn on again, but I do know they scammed me into believing my OS couldn't boot and I needed their NVME replacement for $300... Usually NVMEs fail early on when getting a new laptop (infant mortality rate of 3-6 months) and I've had this laptop for many years now. NVMEs don't even have anything to do with the battery so this tipped me off. They used simple NVME health tools which I replicated (they mentioned CrystalDiskInfo) and saw NOTHING wrong. They either don't know what they're doing/talking about or they're intentionally scamming. Get your laptop issues fixed else where and save your money. They are not transparent and will create issues rather than fix it. Glad they turned on my laptop at least. That's all I needed. Do your own research as well and understand what EXACTLY they're telling you.

Dan’s Computer Repair

Dan’s Computer Repair

(25 reviews)

My 12-year-old son's gaming PC suddenly wouldn't turn on, so I turned to Yelp to find someone who…read morespecializes in gaming PCs. After reading Dan's reviews, I knew I wanted someone with actual gaming PC building experience rather than a general computer repair service like Geek Squad. Dan was exactly the person I was looking for! I messaged Dan through Yelp, and he was incredibly responsive. He answered all my questions, came to our home to check out my son's computer, and took it with him to troubleshoot the problem. He walked me through our options, including recommendations for repairing the existing PC. He also mentioned that he had just finished building a gaming PC that was available for purchase. After discussing our options, we decided to upgrade to the gaming PC Dan had built, and we couldn't be happier with that decision! He gave us a fair price, was upfront and honest about our options, and made the entire process easy and stress-free. Dan is extremely knowledgeable, personable, and professional. I also really appreciated his punctuality when scheduling the initial visit. Best of all, we had the new PC the very next day!

Dan saved the day! We contacted him via Yelp and he responded asap. He arrived at our house exactly…read moreon time - on a SUNDAY! Gave us a fair quote and completed the job in under one hour. Our laptop was not able to access the internet due to some internal problems. He figured out the issue quickly and fixed it. So impressive. He is extremely knowledgeable and professional. Also, easy to talk to and kind and friendly. I would feel comfortable hiring him for any computer issues in the future.

Wizard Tech - itservices - Updated November 2026

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