Wise Locksmith really went above board for service and professionalism. Had to get my front door lock replaced with something more modern and (most likely) safer as one too many "break in attempts" by my "friends" who love to drink MY BEER and Complain I don't have their favorite brand. Sad. At any rate, these guys came right away, put on those shoe covers over their shoes (even tho I told them that wasn't necessary!) and got me my new modern lock in less time than it took for me to feed my dogs and get them to do their business (both #1 And #2). I spoke to Chris who I think was one of the managers and he was as honest as they come. Really went way above and beyond for the service expected from a lock and keys place. Thanks guys for saving me from further breaking from my annoying friends and also from potential burglars (the real kind). Wise Locksmith really is the only place you should call of you got issues with yo locks or need some new locks. Safety matters and so does trustable professional people to help you when you need them. read more

Took some key blanks I bought off eBay for my vintage Mercedes to get extra keys made. Turns out the blanks I had were the wrong ones and they didn't have the right ones in stock. But a lengthy search found blanks that did work and I was able to get my spare keys at a reasonable price. Totally satisfied! read more

Incompetent and Unprofessional. Took a set of simple car keys (old school classic) to have copies made. The first attempt to have them copies by a young woman at the Bothell location (who was unfriendly) resulted in not working on the car. I came back the next day and a young man attempted to fix them. Again, they didn't work. Not only that, but my good master key that opened the trunk, now didn't work. Obviously he copied the badly made key to my good key. I called up Chris, who went round and round with me saying that this type of thing can happen and using ridiculous word salads. He said to fix it, they would need the lock cylinder in the car and that they would have to charge me $170 diagnostics fee, either in person or if they came to my location. After talking in circles with me and me telling him that I would not pay the fee because he ruined my keys, he said to bring them back and they would fix them. Of course, they could not because he ruined the good key! So now I had to remove the trunk lock cylinder out of my classic car, which is not an easy process. Requires removing half of rear interior to gain access to trunk which is locked and can't be opened because they botched the job and ruined the good key. So I came back again the next day with cylinder, only to be told to go to their location next to Fred Meyers In Lynnwood, because the woman in Bothell didn't know how to fix them and said Chris would do it at the other store. So I went to the Lynnwood shop. They acquired that shop recently, which I always had quick and quality service on copies made prior to the new Wise Locksmith ownership. I wait in line for 15 minutes, while 2 people, one being Chris, are slowly doing something for customer in front of me. When it was my turn, Chris, acted like he never met me before and made me retell the story and the make of the car etc. I give him (against my better judgement at this point) the lock cylinder to fix the keys. Now he says it will take the rest of the day to fix the keys. I come back later in the day and he finally has the keys. He made 3 copies. Says they work. Proceeds to show me the keys will turn the cylinder...the first key he puts in won't work....so he goes back to grinding, hammering (yes, hammering) and filing by hand for another 5-10 minutes. In the meantime, while I'm waiting, I'm subjected to listening to VERY LOUD Rap music blaring from the overhead speakers. The Rap is very racist type with lyrics that constantly say the N word over and over, along with ho this and ho that. Very offensive. Listen to whatever you want in your own time, but why would you subject customers to that crap. Finally he gives me the keys back. Now I get to go home and spend a couple of hours putting my car back together. Because it is a 54 year old car, metal is old etc. While reassembling latch, which hasn't been off of car for that many years, the metal fatigues and breaks where it mounts on one side. Summary. All I wanted was 2 copies of old school replica keys (that cost money and freight). In return, I got 3 days of hassle, wasting gas, driving back and forth, disassembling my car, and putting up with absolute total incompetence, rude and arrogant phone conversations, dismissive and unfriendly interactions with employees at both locations. This cost me quite a bit of money and time running back and forth, and now I have a broken mounting bracket inside of my trunk lid that I don't see how you can get in there and weld. Potentially may need another trunk lid and painting/bodywork, which will cost at least a grand. All I wanted was 2 simple copies of simple low tech car keys. I would recommend driving for 50 miles somewhere else than to take even the most simple Locksmith 101 tasks to this outfit. I've never written a Yelp review ever. But the way I got screwed on this deal, with absolutely no remorse on their part....I signed up just to do this review. read more

A new fob was ordered on December 29th, was told 3 days. After hearing nothing by January 6th, husband stopped by, the person acted as though he had no idea. Another employee (who quit right then & there) told husband the fob had never been ordered, he ordered it while my husband was standing there. Things happen. But when the fob was picked up, he was treated rudely, told to wait outside. He was then charged $50 more than quoted. This entire outfit seems sketchy. Other reviews have mentioned being treated poorly and not getting the correct information. Stay away, there's better locksmiths in the area. read more

Best locksmith experience ever. Chris was quick and knowledgeable. All at a very reasonable price. He arrived at the place in well under an hour! He got our tenant into the home immediately, fixed the keyless entry pad and made two new keys right on the spot. We will save his number for sure! read more

They were quick, fast and efficient. Same day availability on two separate visits. Installed two smart locks and a regular lock for me as well as re-keyed everything. read more

update: I recieved a call and apology so I returned and our communication was better. They did fix my lock and explaned the limitations which was aprecuated. The owner Chris is great and made the situation better. Thanks. I've never been treated that rudely by any business and will never return. I'm a non-confrontational mild-tempered business professional who was just told to "fucking leave", by David, and to "never come back" when I tried to explain my concern. That is not how I talk and was appalled. The owner who was there too, told David to back down after witnessing him cuss at me. I was unsatisfied with their second attempt at cutting the pins within the cylinder I dropped off and tried to explain the issue. Their first attempt to change the pins to accept my different key resulted in the key needing to be 'pulled out an 1/8in' to disengage the lock, their second attempt left the cylinder able to be operated by ANY key. I specifically informed the guys when I dropped it off that it was more important to be done right, than fast and agree to their $175/hr rate. Two business days later I ended up paying $211 to get my cylinder and lockset back, but now I'm left needing to go to another locksmith who can actually do the job right. Very disappointed and I highly recommend you do not utilize this business. I'm still shocked and it's really their loss. I just wish $211 later my lock was fixed and it's not. read more

Wise Locksmith - Keys & Locksmiths Near Me - Bothell, Washington

I needed locksmith service on a Sunday, and Chris answered the call and get the job done professionally I Will recommend Chis' service to my colleagues read more

Chris really helped me out, I fell in the lake with my key fob & he was able to cut & program me a new one for a lot less than the dealer quoted. Only took about 10-15 minutes! Quality service would come back again but hopefully don't have to.. read more

After over 20 plus years of faithful service our lock broke on our front door. Great service at the Wise Locksmith (we've used them several times before to make keys). Their service technician "Mike" came out and installed all 4 locks that we bought from them (all doors used the same key before and will still do so now). Mike was really efficient and personable. He got all 4 locks installed in just a little over 30 minutes! Very impressed! Thanks for the quick response too! Jo Ann Z read more

Excellent honest business. I've used them twice about 4 years apart for key cutting/programming/missing fob. Both times I was very happy. The owner, Chris, is a very nice fellow and takes pride in the service he offers. read more

CONSUMER BEWARE: I have used this location to make dozens of house and car keys over the last 35 years. Today, I asked to have a duplicate key made for my Honda Accord. I advised this was a spare key. They brought up a blank key that had a different head, but was okay as I am going to hide the key. They cut the key and made sure it worked. The price...$92, which I paid. I was flabbergasted at the price as I normally pay under $10 for my keys. They claimed it was expensive because it was a laser cut key. Did they tell me that? Nope. I did not ask at first as all my previous keys were under $10. A responsible business would advise the key was a special cut and would cost almost 20 times more. I would have immediately said no. Of course they lost my business. This location is 195th at Bothell Everett Hwy. read more

Great place, and convenient. Would have given them 5 stars but I called ahead to ask if my RV locks had the keys made as told previous Friday and when I showed up, they had not even started them so I had to wait. read more

Helped me in a desperate situation. Made what was an emotional and traumatic experience a lot easier. Very responsive and managed my expectations, too. read more

I have two blank VW car keys need to be cut(cut only, don't need to program). I saw Wise Locksmith has very good rating on yelp and one of reviews said his car key cutting cost is $6/each. Drove 20 minutes to their shop, they told me the price is $49 each key. Asked why? The answer is because my keys have to get "laser cut" and laser cutting is expensive. I left without using their services. I believe the "laser cut" is just a way to make extra profit from customers. And I'm right, because at the end, I cut the keys by myself using a non-laser-cutting machine. The keys work very well. My point is they are not that good, at least in my case, they are not honest about the price and told me the keys have to using laser cutting. Not true. read more

I got my transponder keys cut and programmed with my car. It was fast and decently inexpensive. He even took the time to answer my annoying questions about using physical keys for my keyless car. Side-note: Before I went in, I talked to them on the phone a couple times and the service was kind of off-putting. I wasn't sure if they were actually going to be helpful, try to rip me off, or even wanted my business. But once I showed up in person the service was great with no hassle. read more

I have had to have Chis come back to fix 2 out of 5 locks, one of them twice. Chris was very aggressive about first removing my original review. He admitted that what he used to key these locks was not the correct fix for these doors and they all need to be re-done. I removed the original post and called the office for a refund so I can have a locksmith re-due them without dealing with Chris. I told the office manager I DID NOT WANT CHRIS TO CALL ME. He called immediately which I ignored so he sent this text: read more

This place is a complete RIPOFF! Charged me $25 for 1 key fob battery which didn't work at all. No refund. Np but then the employee gives me a second battery which I'm guessing I'd paid for already. Why not give me what I paid for in the beginning! I went in a second time to have a new Key FOB programmed. The Tech spent 5 minutes trying to program which wasn't programmable (no fault of theirs) and I was charged $55 for what exactly! Diagnostic I guess! The same employee refused to tell me where I could buy the right FOB but insisted I would pay double if I ordered it through them. Thankfully the Tech told me where I could buy the right one and he even apologized for the $55 nonsense because he knows his employer is a CROOK! Great way to lose customers! Thanks for your shading business dealings Wise Locksmith! Ridiculous read more

Showed up quickly to help us when we were locked out. The technician was friendly and professional. Thanks again!

We recently purchased a home and wanted to rekey the locks after moving in. I called Wise Locksmith and the owner picked up promptly, gave me a quote, explained what would need to happen, and booked me for an appointment the next day. One of their employees, Michael, came out the following day and provided excellent service. He informed me of the process, how long it will take, and even asked if we have a mailbox we need rekeyed, which I didn't even think of and I'm glad he did because he ended up doing that for us as well. Overall a great experience and we'll definitely keep them in mind if we need anything rekeyed in the future (or if we're ever locked out). read more

I'm in love. I went to 2 different locksmiths for a duplicate fire safe key. The other two places made the keys but they didn't fit. Thanks but no thanks. The Wise Guys - yeah go ahead, you can use that name - killed it on the first shot. Bingo! The moral of this story: make Wise your first stop, not your third. read more

I called and locked the keys in the car. I had to meet the next day to open the car they were so nice we arranged a time and he was there waiting and opened the car and very reasonable price will use him to make an extra key. thank you so much Chris! read more

Love this place. Old school locksmith with new technology!! Took my classic car in and he got me right in - got my trunk opened and new cylinder installed. Very impressed, would highly recommend him and go back!! read more

They were very helpful, quick, reasonably priced, and were able to open the door without breaking the lock in under 10 min. Our locksmith was very polite and professional and gave helpful advice. read more

I called because of all the great yelp reviews. I need my mailbox key replaced. I was told there is a $58 charge just for coming out to Bothell and they are in Bothell. The lock would be about $32. The post office will do it for $65 and they take 5 days. I'll wait. I'm not sure who all these people were talking to that got a deal because he wasn't answering the phone when I called. Update - this owner keeps contacting me, harassing me and saying rude thing. Not very professional. 2017 Update - Seriously? You are still harassing me from a 2015 review? I see you continue to have 1 star reviews - maybe focus on that? THIS PERSON IS SO UNSTABLE! read more

This is probably the best example of a good locksmith company. Josh showed up in about 20 minutes, opened my car in about a minute, took my payment and was very courteous and professional the entire time. Easy and fun to talk to. The rates are extremely good for this industry - $89 + tax instead of the average of $120 + tax - especially given the speed and quality of service. If you're within their radius, they're your best bet. I can't find anything to complain about. read more

Michael came as promised on time and changed out the front door lockset quickly and was very reasonable. Highly Recommend!! Much Appreciated, David C. Mill Creek read more

Had 2 keys made. I knew it would be difficult. They made 2 keys. I paid for them. They didn't work. No refund. Please take your business elsewhere. read more

EDIT: The provider reached out to me and mentioned that there might be a confusion while scheduling. The appointment was not for 10 am but a 10-11 am window. However there was still a little bit of rush during scheduling which would probably explain this confusion. I'd like to mention again that the work that was done was top notch. I want to support this business during these tough times of pandemic. read more

Hes nice person in shady business and really dedicating a lot of his time to his business. That said, just note he is not always available at the office, so you need to call. When he commits to coming and fix the problem, he will come and fix the problem and stick to the price he first offered you -even when he has to do more work. His price was 1/5 of other locksmiths so your patience in dealing with the timing of your service will pay off. Definitely fair relative to my experience with other locksmith professionals. Be patient with him with regards to scheduling, and he will pay off with reliability and lowest prices in town. read more

This guy! I surreptitiously locked my family and myself out of our home today (and car since the keys were together in the house) - a Saturday, in a town with seemingly few responsive locksmiths. Chris was over in a flash and was super friendly about it. Saved our butts!! Wholly recommend. read more

Nothing but amazing service. Got my new fob programmed in less than 10 mins. Dealership quality service at a fraction of the cost. I highly recommend this place. read more

After discovering a home invasion that had been going on for who knows how long, I looked up Wise Locksmiths and spoke with Chris, the owner, who immediately understood my situation and had Michael come to my rescue for a new super secure front door lock that no one will ever get in again! At one point there was a misunderstanding, but Chris was great about working things out to an amicable resolve. Thank you so much for that, Chris as I seriously appreciated it! After my experience, when it comes to your front door locks, Michael is the guy to request, as he was not only knowledgable and a pro at what he does, but, patient, kind & understanding. If you want a fast, well-executed job, call Wise Locksmiths - you'll be happy you did! Thanks guys - high fives all around! read more

Swift response to my locksmith needs. The locksmith was knowledgeable, capable and provided excellent service. Would recommend and would use again. read more

My mail box key copied at Lowes and home depot did not work. The shape looked the same but there must have been small discrepancies. Wise took the copies and made it work the first time. It was fast and cost effective. They even offered to make the key again if I had bought the entire lock. It was not needed but it was reassuring one way or another it was going to get handled. I bought more keys and will do all my business going forward with them. read more

Absolutely the best service. My son lost his only car key and once Chris took the necessary precautions to ensure I wasn't trying to steal a car, he made me not one but two different sets because the Year and Model of the car in question had two possibilities. He gave me a time to come by and get the keys and they were ready as he said they would me. The keys worked PERFECTLY though I wasn't worried because Chris told me if they did not, he would make it right. Price was completely fair as well. Highly recommended! read more

Amazing service. I had an issue with my car key fob. It's wasn't turning the car on. It was no more than 3 months ago and they reprogrammed it with no issue. The owner stepped in and said they will take care of it at no cost. Great people. Like to take care of customers. Thank you and I highly recommend these locksmith guys. I will recommend others and for future cars I own. I will make sure to stop by here for a second key. Thanks guys read more

I highly recommend Wiselocks to anyone in a crunch! I lost the darn key to my fire proof Sentry brand lockbox and needed my birth certificate with immediacy for an issue with my tax return! I called Wiselocks, and spoke to Chris. He took note of the issue and said he would be over in 15 minutes! 15 minutes! I expected to have to go to him, first of all, and then that I may not be able to get it unlocked for some time. I was very pleased with his prompt service. He seemingly dropped everything and arrived lickity-split to easily open my lockbox for me. Thank you so much Chris! read more

I just moved into a new condo and was referred to Wise Locksmith by my agent. I was very impressed with how quickly Chris, the Chief Locksmith, came out, replaced the locks, and created extra keys for me. He was very fast, professional, and he did a great job. I was given an invoice, paid with my card on the spot, and he was on his way. Great locksmith service! read more

Wise Locksmith is professional, fast and effective. I returned home at midnight and realized that I'd locked myself out of the apartment. I first called a different locksmith, but the fellow was vague about the cost of unlocking my door --specifically, I was told that it would cost a base fee of around $30, plus some amount that the technician would determine once on site. I declined his services, and next tried Wise Locksmith. Immediately on answering the phone, Chris stated the costs for his services, and pointed out there were no hidden fees. This disclosure, and his general demeanor were both in contrast to the first place I called. I requested his services, and within 15 minutes, Chris had arrived in his work van, and within another five minutes, my apartment door was unlocked. Chris is very nice, professional, and you can tell he really takes pride in his craft and his business. I wholeheartedly endorse Wise Locksmith. read more