He is amazing. On time and very reliable. He stuck with his quote, although the work was more than anticipated. He was happy and kind, and got the job done. We could not have asked for more. Thank you!! read more

Wasn't sure it was a walk in business so I called first. It is in a busy strip mall. I don't know the man's name but he was really nice. I needed a mailbox key made and I tried Home Depot and the key they gave me didn't work. It took this guy seconds to make the key and the price was $1 less than Home Depot. He was really appreciative of my the business, just one key. What a nice person. read more

Went in this morning to have a new key cut for my 2009 VW Beetle which has a laser cut key. Service was quick and, best of all, the key works great! The lady that assisted me even provided me with the code for the key. Bonus! Cost was $60 which is cheaper than some, but about on par with others. Overall, a good experience. read more

My friend needs keys made for their motorhome bottom storage area. They had lost the keys and couldn't lock the storage area. I removed the lock and took it to Cascade Lock and Key and the took care of it at a very reasonable price. read more

Always good service. They show up on time and do excellent work. I've had them replace locks for my duplex on multiple occasions. I will use them again in the future. read more

Great locksmith!! Kind, quick and easy to work with. Great prices too. I will be recommending them to others for sure!

I locked myself out of my house while the rest of the family was out of town. After calling several other locksmiths who could not help, Chris answered my call. He arrived within 40 minutes, and quickly let me back into my home. I found his prices to be reasonable given that he had to come to me and he got here so quickly. This business will be my new first call for locksmith services. read more

Chris was fantastic. Came out next day to rekey our home locks on new home. Fast, friendly, on time with a good price. Very responsive to communication. Would use him again. TY Chris! read more

I brought in the passenger door lock from my '97 Ford Ranger that wouldn't work. Cascade Lock & Key fixed it and made a spare key for me in 20 minutes. It only cost me $40 and is now working perfectly. Their shop is very clean and organized. The store is run by the owners who couldn't have been more friendly or polite. This is THE place to go for key and lock issues. read more

Cascade Lock & Key - Keys & Locksmiths Near Me - Everett, Washington

Had a request for a spare key made, they came to my residence and when I got new key my old key ended up not working because they didn't program with original key. Not knowing til after the work was done that they needed to have original keys to work with new key and they did not mention it and gave me a replacement in turn disabling original keys. Tried to explain they failed to mention that but language barrier was bad read more

Excellent service! I lost the keys to one of my cars. My son recommended Chris at Cascade. I called, and was given a quote for both ignition, and door keys right then. Other places I called wanted to charge me a service fee to come to my home, then once here I would get the quote for making the keys. One place didn't even have one price for the service fee. I was told it could be anywhere from $29. to $55., and the one key (ignition) could be anywhere from $125. to $500.! Another place even said that I would need an automotive technician instead, and gave me a number for one. :( Chris was very friendly and had both keys made in about 15 minutes. There were no hidden charges and the price quoted over the phone was the price I paid. I would definitely use this company again and will recommend them to my family and friends. read more

After a nightmare with the car dealership, I was in an awful situation. I did not have a single key that could both open and start my car. Cascade Lock and Key had the fob key in stock; cut and programmed 2 fob keys so fast and at a fraction of the cost of what the dealership wanted me to pay. The folks at Cascade Lock and Key were honest and explained everything to me and restored my faith that there are decent folks who will help (not take advantage of) a dire situation. Thank you so much! read more

I recently changed out my front door top latch (deadbolt) and bottom latch. The new hardware was made with the Kwikset SmartKey Lock system. After installing the latches, i watched a Youtube video on how to program my existing door key to the new lock. After watching 3 times to make sure I did this correctly.....I failed. So i reached out to a few locksmiths but Cascade Lock & Key had the best price. So I called them up, set up an appointment and they were on time, friendly, COVID-19 prepared and was able to fix my new lock so that I was able to use my existing keys. The locksmith was able to complete the project in less than 30 minutes. I highly recommend Cascade Lock & Key. *side note: another Locksmith company told me that once the SmartKey lock is mis-programmed, there is no way to fix it and that I would need to buy a whole new lock, which they conveniently had some to sell. This is NOT true as Cascade Lock & Key fixed mine. read more

Price and time estimates were accurate, proprietor was competent, honest, fair and respectful.

Our family has been using Cascade Lock & Key several times for both personal and business needs, and every time, the service and quality have been exceptional. I can't say enough about their mobile service. There were a couple of times I was locked out, and the owner arrived onsite much sooner than anticipated. Prompt, courteous, and quality craftsmanship at a great price. No extra or hidden fees, and even the small jobs were done with a smile. read more

Needed to have a Honda programmable key made and cut. Was told it was $150 for one key and $200 for two keys. I paid a $66 deposite for the two keys so she could get started on the work. Came back in 45 minutes with both keys completed. Final charge, after the $66 deposite was $$209. i then asked what gives? Said the $66 was her labor charge to begin working on the keys. Said she always charged this up front. I told her she really needs to make sure her customers understands this up front. Will not use this shop again. I feel like I was ripped off. read more

The key they made opens my car door, but the chip inside is either non-functional or incorrectly programmed because the alarm goes off.

Wow! Chris came immediately to replace the cylinder in my front door lock, was in and out in 5 minutes, and was very friendly and reasonably priced. I highly recommend. read more

They were out to assist after a break in not only the same day, but within two hours of my phone call. I had multiple doors that needed to be rekeyed and was checked in with after they'd finished every single door. He even came back after departing to key one last door that I had forgotten about, which was so above and beyond nice. This kind of customer service is hard to find these days, and SUPER appreciated. I will definitely be a repeat customer. read more

This company was contacted to replace several locks on a mail box that had been forced open by thieves. I split the repair bill with two other parties who also had their locks damaged beyond repair. The charge for this was about $100 each. This service was performed in May of 2020. My lock has failed over the last month and I can no longer get to my mail. I contacted the owner, Sarah, and she blamed the lock company. She said I would have to pay for a new lock AND labor to replace it after less than a year. I DO NOT DO BUSINESS with companies that do not even provide for minimal warranty coverage as it indicates their service and products are of poor quality. I would steer clear of this business. read more

Great service, quick, friendly and best price around! Highly recommend! We got our entire house rekeyed after moving in.

Locked my keys in the car and had flashbacks to shimmying the door with a coat hanger. Decided to forgo the hours of frustration and called Chris. He was able to get to me within an hour thank goodness. Buddy didnt even have to park his truck, hopped out with his tools and had my car open in less 30 seconds. Cut me a new key in a minute and was done. Cascade was a lifesaver today and for a decent price. read more

My son lost his keys to his car so we called around to a couple locksmiths, Capitol Locksmith being one of them that quoted the cost at $280, so I looked on Yelp & Cascade Lock & Key was one business that responded to my request & said it would cost $85. The owner met my son's father at the car that needed a key & 10 min later we got 2 keys & were charged $85. I highly recommend CASCADE LOCK & KEY read more

All the good review were true! Excellent service at a reasonable price. I changed 3 deadbolts and installed 1 digital doorlock within an hour!(I would have to say it took about 30mins because I had to show him around the house where to change the locks and confirm everything worked after everything was installed.) I am so glad I found Chris and would definitely use again! read more

My locking system failed as I turn to lock up my house. Cascade lock and key came to the rescue in a very short period of time. They opened up the house again and fixed my door back into service. I didnt have to spend and replace my door lock. Very nice family owned business. They are very trustworthy, polite, affordable in price, and overall good customer service. A+ on everything! I highly recommend this business and I will definitely come back for future needs. THANK YOU! read more

I stopped by this business just before noon. a Friday. The owner was very straight forward and courteous. I needed two car keys cut. Efficient and fast. Thank you. read more

Called about a broken lock on my car. They took my information, said they would call back, And never did. Not worth my time, maybe they're not worth yours. read more

Cascade was right on time. They quickly assessed my situation to rekey my house. Got in, got it done, and got out very quickly. I would recommend. read more

I finally did it. After over 11 years I locked my keys inside and knew I did it right after the door closed and there they were on the console. I looked for a locksmith with good reviews close by and chose Cascade Lock and Key. They were here in about 10 minutes and I had my keys within a half hour and no damage to my truck to get there. I highly recommend. read more

What a wonderful owner and serviceman Chris is. I called just for some information on changing locks on a house we just bought and took possession of, and he showed up on the spot and changed the locks, fixed a rusted dead bolt and gave us five new sets of keys in less time than it took for us to finish the walk through. What amazing service! Aside from his mobile service he also has a brick and mortar shop which I will be going to every time I need a lock serviced or keys redone from now on. Plus he is so nice and friendly! Thank you Chris! read more

I called this company for a quote to see how much it would cost for to re-key my house. I told them I would call them back if I wanted to make a appt. They decided to showed up to my house after I hired a different locksmith. I had to give them my address to get a quote. I never made a appt then they proceeded to tell me we over paid after their quote was higher then anyone else's. read more

They replaced the lock on my mailbox. Every time mail comes it jams. The first time they came to fix it they unjammed it and then told me I was turning the key the wrong way and drew an arrow on my mailbox like my IQ is negative and obviously that's why I can't get it open. Then when I tried again, it was jammed again. So I texted, nothing. Sent a Yelp message, nothing. Called, and when I began to explain my situation it felt like the messages had been read and just not responded to. I kept getting cut off "I know, I know, I know" and then told they'd come fix it Monday. So I can't get my mail today and their faulty work is just excused for the weekend. We just moved and are in the middle of an adoption so there is all kinds of mail we need to receive as soon as it gets to us. Update now they're coming today to replace. I'll up it to two stars for the change of heart. We will see if it works. read more

Only key to our vehicle was stolen - in about 45 minutes upon arrival, Chris was able to get a key made and get us on our way! Highly recommend Cascade Lock & Key - great communication and reasonably priced. read more

My mailbox lock broke. I couldn't get my own mail. So I checked Yelp and saw a lot of good reviews for Cascade Lock & Key. I called. He came to the house in less than 15 minutes, met me at the mailbox, replaced my lock in about 5 minutes, and charged me $59.95. He was friendly, happy, and affordable. I can't even imagine how this could have been better service on any level. 5 stars! read more

Moved into a new house and had to get all the locks rekeyed. Tech was early, took maybe 10 minutes to do them all, and was very friendly. Very reasonable pricing too. Would absolutely use them again! read more

I'm giving them 2 stars because they couldn't install an electronic lock that I have bought. I would have given a better rating if they had a better customer service. The guy/owner of the company called me an hour and half before my scheduled  appointment time (10.30am) to reschedule the appointment.  Not a problem to me, so we rescheduled it to 12 noon. He rekeyed 3 basic locks and then spent more than 30 mins trying to install my new electronic lock. An hour into the appointment, he claimed that my brand new lock is a faulty piece of equipment, and told me to get a new one from a local store. I was surprised when he handed me the bill for over $100 ($55 of which is the services fee for driving to my house in Lynnwood from Everett), but since he did rekey 3 locks, I just paid the bill. The same evening, my husband decided to try installing the same lock (the one that Cascade said was broken). After spending about an hour, he (not even a locksmith) figured out that the lock has to be calibrated because our door swings the opposite way. Something that I thought a locksmith could have figured it out easily. Two hours of our times were wasted that day. So, I called the company and told them the lock wasn't even broken. Mind you that I explicitly told them that we are not asking for our money back but just to inform them that the lock was not broken. The guy didn't even apologize once for his incompetency and false claim on the lock. All he did for almost 10 minutes of the phone conversation was yelling defensively at me, "your husband fixed it and we didn't charge for installing the lock, so what do you need?". I repeatedly said I was not calling to ask for my money back. And he just kept yelling that there was no labor charge. I understand that he didn't charge me for wasting my time waiting for him to replace the lock. A simple apology admitting his fault on claiming that the lock was broken should have been enough. Bottom line: Only trust him for BASIC key tasks. read more

I stopped in with some car door lock tumblers from a 1960s Volvo to have keys made. They were very friendly and helpful- and quick! I had new keys in 5 minutes. Will definitely recommend, and return! read more

We needed to get the locks changed on our new home. I didn't want to buy all new hardware as the knobs and deadbolts were in fine shape. I thought about learning on YouTube about how to change the cylinders but it seemed complicated and frustrating. I called Cascade Lock and Key based on their Yelp reviews. They gave me a clear explanation of their prices and set an appointment for the next day. Chris arrived right on time and was friendly, efficient, and professional. It probably would have cost me a little less to try and do it myself, but hiring Chris was so worth my time and security. He switched all 3 external door locks to the same key which will be so handy. He also cut extra keys for us for less than the hardware store charges. I will definitely use Chris's mobile service again. read more

Would 100% use again. Fast service. Great communication. On time. Pricing was great. I really think they are a great company. I highly recommend. read more

Super prompt and very professional, exactly the type of professional customer service every business should be providing.will absolutely use Cascade Lock & Key in the future. read more