Victor is super polite, professional, and fair priced! Was able to come same-day and fixed our old…read moreRV door lock quickly. We were thinking of upgrading the locks to keypads at some point and he said he'd be able to source and install within the week (before we leave town). Can't recommend more highly!

I got locked out my place and had to look for locksmith on a Sunday. Victor was quick in…read more responding to my quote inquiry, and I was able to schedule my appointment the same day. Thanks! The responsiveness, good cost and service made the situation less stressful.

I love this company. They were fast and worth the price. I definitely recommend them. They fixed…read moremy key pad door lock on my front door. I haven't been able to use my front door for years and now my key pad works. Thank you!

Very expensive service charges. I called in for a request to…read morerekey my doors in hopes to avoid replacing the whole knobs. Quoted $65 per door to rekey. $79 flat service call fee. You will save more money going to Lowe's to replace the knobs.

Shout Out to Cascade Lock & Key!…read more I have had the pleasure of working with Cascade Lock & Key for over six years, and it's time to give them the recognition they deserve! Chris is exceptional. He is incredibly responsive, quick to get the job done, and genuinely appreciative of every job that comes his way. Whether we've needed a property rekeyed or locks changed, there hasn't been a location or project that he hasn't been willing to take on. Chris is a pleasure to work with, and his wife, Sarah, has such a kind and sweet soul. Their professionalism, reliability, and outstanding customer service make them a company you can trust. I highly recommend Cascade Lock & Key. If you're looking for dependable locksmith services, you won't be disappointed!

Incredible service! They made a replacement key for my Honda. Thought I was gonna be there all day…read more It was done in under 30min! Awesome place! Thank Yuit!

Came out within 30 minutes of calling and open the lock in five minutes for $120. Very professional…read moreand would recommend to use in an emergency.

Found that my mailbox lock was tampered with and called Aaron. He gave me suggestions to try on my…read moreown to help me open my box. Came out and replaced the lock quickly and has great rates. Highly recommend his service.

Took some key blanks I bought off eBay for my vintage Mercedes to get extra keys made. Turns out…read morethe blanks I had were the wrong ones and they didn't have the right ones in stock. But a lengthy search found blanks that did work and I was able to get my spare keys at a reasonable price. Totally satisfied!

Incompetent and Unprofessional. Took a set of simple car keys (old school classic) to have copies…read moremade. The first attempt to have them copies by a young woman at the Bothell location (who was unfriendly) resulted in not working on the car. I came back the next day and a young man attempted to fix them. Again, they didn't work. Not only that, but my good master key that opened the trunk, now didn't work. Obviously he copied the badly made key to my good key. I called up Chris, who went round and round with me saying that this type of thing can happen and using ridiculous word salads. He said to fix it, they would need the lock cylinder in the car and that they would have to charge me $170 diagnostics fee, either in person or if they came to my location. After talking in circles with me and me telling him that I would not pay the fee because he ruined my keys, he said to bring them back and they would fix them. Of course, they could not because he ruined the good key! So now I had to remove the trunk lock cylinder out of my classic car, which is not an easy process. Requires removing half of rear interior to gain access to trunk which is locked and can't be opened because they botched the job and ruined the good key. So I came back again the next day with cylinder, only to be told to go to their location next to Fred Meyers In Lynnwood, because the woman in Bothell didn't know how to fix them and said Chris would do it at the other store. So I went to the Lynnwood shop. They acquired that shop recently, which I always had quick and quality service on copies made prior to the new Wise Locksmith ownership. I wait in line for 15 minutes, while 2 people, one being Chris, are slowly doing something for customer in front of me. When it was my turn, Chris, acted like he never met me before and made me retell the story and the make of the car etc. I give him (against my better judgement at this point) the lock cylinder to fix the keys. Now he says it will take the rest of the day to fix the keys. I come back later in the day and he finally has the keys. He made 3 copies. Says they work. Proceeds to show me the keys will turn the cylinder...the first key he puts in won't work....so he goes back to grinding, hammering (yes, hammering) and filing by hand for another 5-10 minutes. In the meantime, while I'm waiting, I'm subjected to listening to VERY LOUD Rap music blaring from the overhead speakers. The Rap is very racist type with lyrics that constantly say the N word over and over, along with ho this and ho that. Very offensive. Listen to whatever you want in your own time, but why would you subject customers to that crap. Finally he gives me the keys back. Now I get to go home and spend a couple of hours putting my car back together. Because it is a 54 year old car, metal is old etc. While reassembling latch, which hasn't been off of car for that many years, the metal fatigues and breaks where it mounts on one side. Summary. All I wanted was 2 copies of old school replica keys (that cost money and freight). In return, I got 3 days of hassle, wasting gas, driving back and forth, disassembling my car, and putting up with absolute total incompetence, rude and arrogant phone conversations, dismissive and unfriendly interactions with employees at both locations. This cost me quite a bit of money and time running back and forth, and now I have a broken mounting bracket inside of my trunk lid that I don't see how you can get in there and weld. Potentially may need another trunk lid and painting/bodywork, which will cost at least a grand. All I wanted was 2 simple copies of simple low tech car keys. I would recommend driving for 50 miles somewhere else than to take even the most simple Locksmith 101 tasks to this outfit. I've never written a Yelp review ever. But the way I got screwed on this deal, with absolutely no remorse on their part....I signed up just to do this review.

This was the fastest locksmith service I've used. I texted Epic at midnight for a couple of smart…read morelock installations, confirmed a price, ordered the locks over Amazon for same day shipping, and the very next day at 10am, the technician showed up. Installed both locks in under an hour and was done and dusted with no issues. The staff who came (I think Filippe?) was very crisp and technical. No unnecessary chit chats, no over selling, and quoted a very reasonable price which I didnot even bother negotiating. Overall, I'd love to hire these folks for some more projects in the future.

I called Epic Locksmith to come and replace the lock on the mailbox of a new house I had just moved…read moreinto. Armen got to us in less than an hour, replaces the lock on just 10 minutes, and we were all good to go. Super friendly, super fast, and high quality work!

Great help, instant response and excellent solution They…read morefigured out all we needed was a key we could buy online

Tyler was a pro and super efficient. He was able to come and help us out with a quick turnaround…read moreand was friendly through the process. Super professional and will be calling him again for any lock needs. Great prices and great service.

Ryan was able to assist us in selecting, installing, and programming our locks for our new home…read more Quality service, fast and a great value.

Great response time, out in 20 minutes fixed my lock quickly at the price quoted. Highly…read morerecommended!