3 stars for rekeying our lock. 0 stars for failing to cut a…read morekey, declaring the blank "junk" and throwing it away. 0 stars for cutting an aluminum key which later turned out to be missing half of its teeth.

I called Mr. Kim two days ago needing a rekey for a new home with Schlage keyless entry locks. From…read morethe start, he was incredibly flexible with scheduling and gave me several options to fit my availability. He came out today and was still patient and accommodating even though I was running late from work. Mr. Kim is not only friendly and professional, but clearly experienced, he was in and out in about 15 minutes, all while keeping a light, casual conversation going. Honestly, he could probably do this in his sleep! What really stood out, though, was how affordable his service was. Unlike other locksmiths who either quote ridiculously high prices or don't bother responding at all, Mr. Kim offered great value and excellent service. I can't stress this enough..call Mr. Kim for any locksmith needs. He'll get you taken care of quickly, professionally, and without breaking the bank!

Wasn't sure it was a walk in business so I called first. It is in a busy strip mall. I don't know…read morethe man's name but he was really nice. I needed a mailbox key made and I tried Home Depot and the key they gave me didn't work. It took this guy seconds to make the key and the price was $1 less than Home Depot. He was really appreciative of my the business, just one key. What a nice person.

Went in this morning to have a new key cut for my 2009 VW Beetle which has a laser cut key. Service…read morewas quick and, best of all, the key works great! The lady that assisted me even provided me with the code for the key. Bonus! Cost was $60 which is cheaper than some, but about on par with others. Overall, a good experience.

Best in Snohomish county!! I will always go back to this…read morecompany if I need help. So professional and fast! I would give them more stars if I had the option. Very friendly and happy with the price I paid. Thanks again!!

From the owner: Lock and Key, Access Control, CCTV, Automotive Lock-outs and consulting.read more

I had a great experience with this company. Arranged for them to come out and re-key several locks…read moreon a new home purchase. They did the job quickly and professionally, and it was very reasonably priced will definitely use again.

Hands down, the best locksmith I've ever had the pleasure of doing business with! I am very happy…read morewith the results and response of Scott, who,as a person,checks all the right boxes. I won't divulge any pricing, but trust me when I say,it was the icing on the cake,especially considering the amount of work that he performed! He cut two new keys,did a re-write on the ECU, and reprogrammed four keys in total. All of that was done on a Sunday! I find it reassuring to know that there are still guys like Scott around in these unpredictable times! Best transaction I have made in quite some time!! Thanks,Scott! ps-zero issues thus far!

Anna was friendly. She rekeyed my front door and garage deadbolts. Unfortunately, front door lock…read morewas stuck after about 8 months. Garage door trim not secured anymore. Tried to contact her but on medical leave. Hope she is ok, so nice. That said, $280 later, now have a key that works, hopefully more than a year.

I went to let my dog out last night and the door wouldn't open! The part that moves in/out when…read moreyou turn the knob was stuck. I left a message for Anna at about 7.30 and she called me back within just a couple of minutes and we agreed on a time for this morning. She arrived just as scheduled. That thing was really stuck but she kept at it. She had the replacement part in her truck so I didn't need a whole new set. Anna is professional, friendly and told me to be sure to call her if I had any problem with it. I was a little surprised at the price she quoted because I was expecting it to be higher! I wish I could find an Anna for every time I need a home repair. Thanks, Anna!

Super polite, friendly service, great prices, short wait. I did go into their new store front in…read moreBurlington. They cut me a key from a key I left on my truck and got ran over. Works better than the old key. Totally recommend to anyone!

What a caring, dedicated and talented team. I had a last minute problem with a broken key in a…read moreEuropean-made, high security lock and these fine folks never gave up trying to resolve the problem for me. Highly recommend them for all of your locksmithing needs!

Terrific service. Great guy. Came on time and did the job right. Couldn't recommend them more…read morehighly.

Dogged my sister several times. Very unprofessional! Still waiting for her money back. Never…read moreresolved the issue

Didn't need much, just some keys made. They helped me, got my keys done quickly, and got me in my…read moreway. Exactly what I needed.

This company overcharged me. I have called them 4 times and each time I was disconnected? The guy…read morecharged me $99.00 just to open the door, then $129.00 for a basic lock and tried to get me fir an extra service call if $29.00 then a tip on top of that. I asked for a Senior discount and he took off the service charge. He added $16.00 tax to the bill which totaled $244.00 then took my card outside, charged me $250.80 which the total should have been $244.00 my next call is to the Better Business Bureau.