I had a great experience with this company. Arranged for them to come out and re-key several locks on a new home purchase. They did the job quickly and professionally, and it was very reasonably priced will definitely use again. read more

Hands down, the best locksmith I've ever had the pleasure of doing business with! I am very happy with the results and response of Scott, who,as a person,checks all the right boxes. I won't divulge any pricing, but trust me when I say,it was the icing on the cake,especially considering the amount of work that he performed! He cut two new keys,did a re-write on the ECU, and reprogrammed four keys in total. All of that was done on a Sunday! I find it reassuring to know that there are still guys like Scott around in these unpredictable times! Best transaction I have made in quite some time!! Thanks,Scott! ps-zero issues thus far! read more

Rekeyed locks and installed new locks. Service was fast, exemplified quality workmanship, and the price was the most reasonable of the other service providers I looked at. Saved his contact information in case I'm ever locked out, because he is the only one, I would go to. Hands down will use him again. read more

He came out to rekey a 1996 Honda Accord. Punctual, fast and reliable. More than fair price. Thank you Scott!

Another 5 stars Scott with Lock N Roll provides excellent customer service. As a real estate agent I deal with door locks all the time. Scott is an excellent locksmith I trust for my personal home and my clients even if none of us are home. Somehow it can be years and he can still remember the layout of the homes doors from the last time he changed a local lock. Leave a message he will call you back. Thanks again Wendy Weilbacher Windermere Real Estate Monroe read more

Exceptional experience, quick, reliable, prompt and quality service for a great price. We have used his services a few times now and he has not disappointed. Support your local monroe, WA small business owner! read more

Service was fast, great price & the owner, Scott, went above and beyond to figure out and fix the problem. Even after going somewhere to get something additional, still charged original quoted price. Highly recommend. read more

Pulled off and turned off my car this morning on the side of the road, key was broken wouldn't start back up. Scott came out from Monroe to Arlington to help me. Got there within the hour was very kind and helpful. Not even 30 mins later got a new key and it started right up! I highly recommend him not only for delivering quality service in a timely manner but for being kind and genuinely nice guy! read more

Scott Monroe, A-1 Mobile Locksmith, programmed a spare keyfob for my Nissan Rogue, 2009. My father always told us to have a backup key for everything, and I always have. When I bought this car, there was only one fob. That is okay until you lose or misplace it. The dealership costs are exorbitant, not to mention the extreme hassle and stress involved with replacement. I found Scott on Facebook. His prices were much better than the dealership, and he was prompt, efficient, and pleasant. Highly recommend him!!!! read more

Lock N Roll is a fantastic locksmith that helped us out of a huge jam! Our old Chrysler T&C had a severe ignition lock issue and was parked in the grocery parking lot unmovable....and we had keys that just didn't work! Scott Harlan, the owner, came to our rescue promptly and was a true professional in approach and skill. He ended up replacing the key mechanism and we were VERY happy to be driving away within 90 minutes! We would call him again in a heartbeat!!! Thanks, Scott read more

Very awesome service! They have fixed an older sliding door for me, and several other things. Have used them several times and always a pleasure. Last time he came out he helped me with locked keys in my car. Apparently he lives close by. Great service! read more

HIRE THIS COMPANY. No, really, HIRE THEM. Woke up this morning, happily rushing off to work...and then I see the open glove compartment door in my truck...look back and see all the broken glass, and the missing back window...grrr...but, wait! Where is my extra key to my house? Not gonna lie, I was not a happy camper... So, I jump on YELP and find a nearby "HAPPILY-YELPED" business; "Lock N Roll". Scott's only question is "when do you need me?" And, there he was, "poof". Not trying to up-sell, over-sell, just kind, quick, efficient, and reasonably priced. How great is that? Like I said, HIRE LOCK N ROLL LOCKSMITH. read more

Months ago, Lock N Roll came out on short notice to replace various locks on our new house for which we had no keys, including a few fence gate locks and a mailbox. They were able to come out quickly and their price was very competitive. Once out here, they even volunteered that the fence locks were universal and just gave us new keys instead of charging for "replacing" the locks, which was super honest of them. Fast forward several months and we need a copy of the mailbox key, but three copies at various places don't work. So I call Lock N Roll again. They come out next day, confirm something is weird with the lock for the copies to not work, and replace the lock for me (with one that had all the keys I needed) free of charge. Love how they stood by their work. Great customer service all around. read more

I can highly recommend Scott and his business. He gives excellent customer service is very knowledgeable and guarantees his work.

I needed to rekey the house and to swap out a deadbolt for a fancy keypad deadbolt so I called Scott to get educated about what all was involved. He explained the what's, the hows and then gave me a quick estimate on the cost. ...and that he was available on Sunday to take care of it. He arrived a few minutes early, had everything installed and rekeyed in no time and walked through what was the same and what was new. ...for the price he gave me over the phone. On-time, in-budget, on a Sunday - and a heck of a nice guy besides. I already put Scott in my phone if and when I need a pro again. Definitely the way to go. read more

We needed a special office key made on Saturday, Scott fit us in at short notice. Really appreciate from the service and very reasonable price. And it's a good musician too! Thanks for the CD Scott sounds great. If anyone needs a locksmith services be sure to give Lock and Roll a try. read more

I had been calling around to try to find a lock smith to open my mailbox as I had broken my key. I called around to several locksmith and Lock N Roll (Scott) had the BEST prices (called a few other locksmiths) and was very efficient. We emailed back and forth for a couple of days and could fit me in a very short amount of time afterwards and worked with my work schedule. Scott did an awesome job installing the new lock as well and made sure everything worked fine and told us to let him know if something isn't working right and he would come out and fix it. Thanks Scott! read more

I called yesterday and though they were really busy it sounded like they would try to squeeze me in if I really needed that lock fixed but I wasn't in a hurry so made an appointment for first thing this morning. I think he was at my front door exactly on time and the mailbox lock was replaced less than 15 minutes later. Great service, great employees and good value for my price. read more

Scott from Lock & Roll came out to rekey some locks at our house in Bothell and he was great. Super nice, easy to talk to and did quality work fast and efficiently. He even followed up later to make sure everything was working and said he'd come back out if we had any issues. I will defiantly use Lock & Roll again in the future. I'd highly recommend giving them a call if you are in need of a locksmith for your home or cars. read more

I was very impressed with the work they did. I had tried contacting another locksmith to re-key my new house, but they wouldn't give me a quote. Lock N Roll gave me a quote through e-mail, let me set up my appointment via e-mail, and came out right on time. He worked very quickly and gave us a great deal with 7 locks needing to be re-keyed. Highly recommend!!!! read more

First off, i have to admit I called these guys because i liked the name. But being a person that watches too much exposé' TV, I was rather nervous when I realized I needed a locksmith. I had heard all the horror stories of the way locksmiths quote you one price then jack it up hundreds of dollars after the work is done. But Scott at Lock N Roll quoted me one price and that is the price I paid after the work was completed. On top of that, he was a very cool dude that I felt comfortable having around my house. The guy made me laugh several times, as he worked replacing my locks. Those things are important to me, and Lock N Roll has my business from now on. read more

Rekeyed existing Schlage locks and made keys that work perfectly all within 24 hours of calling. Scott was timely, professional, and very nice to work with. We will call him for all our future lock work. read more

Maybe this is strange since I didn't actually end up using this service, but I'm giving this company 5 stars because of an extra-mile moment. I called because I'd locked myself out of my car, and someone picked up. I explained what my need was, and he let me know that he wasn't available, but then proceeded to give me advice about checking with my insurance company (to see if I had a few "free lockouts" that I might not know I had), and then gave me the phone number to another nearby locksmith I could try if that didn't work. Most businesses just won't answer if they know they can't take your job, but I really appreciated the customer service and care shown by this one. Top of my list to try again if I'm ever in a jam in the Monroe area again. read more

My boyfriend contracted Lock & Roll to do a simple re-keying of the locks on our new home in January. The owner, Scott, I believe, had to come out three times to re-key the five locks and claimed that two of the five could not be re-keyed and had to be special ordered and replaced. He had so much trouble figuring out the french door locks that he had to bring a second locksmith out with him the third time, saying that he'd never seen locks like ours. This was interesting to me, as I work for a large construction company and these locks are commonplace and basically all that architects will spec these days. He damaged our garage man door with a tool, gouging out the wood next to the lock, and when he was finally done, I noticed the following: one of the locks was extremely difficult to turn with the key (he told me that's the way it was supposed to be, but I've since talked to two other locksmiths that completely deny that claim; one of the locks turns several times before engaging (again, he tells me this is the way it's supposed to be); and the locks he installed were actually the wrong color (which he installed without telling me and I only noticed AFTER they'd already taken numerous hours to install). Once I noticed the color issue, he told me that he tried to order the right color, but couldn't find it. I believed him, but have since found that the correct color was quite easy for another locksmith to locate -- Scott from Lock & Roll simply ordered the wrong color and probably hoped I wouldn't notice. Since this was the third time he'd been there, and each time he was there for hours, I just wanted him out of our house. Fast forward a couple of months and we've never been able to unlock our front door with the key as it simply doesn't turn. Secondarily, the garage man door lock has broken and now will not engage at all. Last, but not least, I had Lee from Fast Locksmith (who did a great job - check my review!) changing the locks on another property and asked him to look for the right color french door locks and he was able to locate them in less than a day. When I called Scott to see if he would address these issues, he was initially fine, but when I pointed out that someone else found the correct color locks very easily, he got angry and combative, essentially telling me it was my fault as I should have reported the problems right away. I told him, calmly, that I work 60 hours a week and that this issue was quite literally the least of my worries. I asked him to at least pay for the locks he'd incorrectly ordered and he refused, lying to me by saying that he told my boyfriend beforehand and that he had approved (my boyfriend disagrees with this assertion. Scott didn't have the opportunity to talk to anyone but me from the initial appointment onward). He continued to get more and more combative and finally hung up on me. I now have to hire another locksmith (Lee from Fast Locksmith!) to fix all of Lock & Roll's mistakes. I only hope that this review saves someone else from the same trouble. read more

Scott came out and provided great service. Honest to a fault. Couldn't help me because of a manufacturing fault with my electronic lock I had installed that wouldn't work. He came out and found the problem which allowed me to take it back and exchange the lock. He didn't feel right about taking my money because he couldn't help me with it. Like I said, very honest. Can't find that kind of great service anymore. read more

Scott from Lock N Roll Locksmiths is a true professional. He returned my call and arrived on time for our appointment. He re-keyed 3 residential locks. He was also able to ensure that the same key worked for multiple locks. He cleaned up and left no mess. The charge for the visit was exactly the same as his estimate...no surprises! We would hire him again, for sure! We highly recommend you give Scott a call. read more

I used Lock and Roll to re-key five doors in our home. I called to make an appointment and Scott showed up right on time. He was knowledgable, professional and efficient. The fee he charged was very reasonable for the amount of time he spent, as each door has a dead bolt and lever lock. I would recommend Lock and Roll to anyone who needs the services of a good locksmith. read more

I just bought a new home in Monroe, it was a forclosure so the locks needed to be re-keyed. It was getting late and I called lock and roll, Scott answered and within seconds set up an appointment for later that evening. When he arrived, he was right on time, kind and worked fast. He had all our locks re-keyed in 30 minutes and was able to give me good pointers for future screen door purchases. I really enjoyed the workmanship, professionalism, conversations and just all around feeling like it was a friend coming over to fix something. I highly recommend this place! read more

I'm sorry that I have to write this review. I have a customer who was upset enough to inform me that this company was dispatched to one of his commercial buildings to reset a knob back onto the door that had not been quite "clicked" into place. The technician badmouthed the locksmith who did the rekey and did not even reset the knob. Instead, he ruined the existing knob beyond repair, replaced it with a substandard lock, and did not rekey the new one to my customer's master key (a fire and life safety violation). My customer's locksmith has 38 years experience and his simple oversight caused much more harm than good. The professional locksmith replaced the lock and rekeyed it to the master key at no charge. THAT'S A TRUE PROFESSIONAL. The Lock N Roll locksmith could have reset the lock for around $85.00 including the service charge. Instead, my customer paid $180.00... Be careful who you use as a security professional in Monroe. read more

Great service. We needed to get a couple keys cut and key fob programmed for our Mazda. Great customer service and pricing. I highly recommend! read more

Stephonie B. I run a daycare in my home. When we came back from a field trip to the park my front door lock wouldn't work. Lock N Roll was at my house almost immediately and I had a new lock and set of keys right away and a great price too. Thanks for saving the day! read more

Okay, so we bought a house in Monroe and needed the locks re-keyed. I call Lock N Roll and talk to Scott, and set up a time to come out the day we took possession. Right on time he shows up and proceeds to re-key 5 locks/deadbolts in what I would say is record time (I'm not a locksmith but it sure seemed quick to me!). I had him make 6 keys as well, and we both verified that all the locks worked fine. Fast forward a couple of days, I go to open the door from the garage into the house, the key goes in, turns a bit, then freezes and we can't get in. The key won't even pull out of the lock - it is just stuck! Luckily i had one of the other spare keys with me, went in through the front door, but in trying to get into the garage from inside the lock would NOT budge, and i couldn't enter the garage from the house! So I call Scott, explain the situation, and without hesitation he says he'll come out right away. Within 15-20 minutes he is there, and the bottom line is that this lock is messed up. None of the re-keyed locks were new and had come with the house, so undoubtedly it needed to be replaced. I told him to just put a new on in and he did - AT NO CHARGE! The end result was HE MADE IT RIGHT! Lock N Roll took a little hit in doing so, but they sure made a life-long customer out of me! having been in retail for over 10 years and in the customer service industry for 30+ years - THIS IS THE WAY YOU DO BUSINESS - PERIOD! if you're looking for honesty and integrity, these are your guys! Like I told Scott - YOU HAD ME AT LOCK N ROLL! read more