I recently had the pleasure of hiring Raven Lock and Safe/ Eric to change out the locks in my condo, and I couldn't be more satisfied with the service I received. From start to finish, the experience was top-notch, and I wanted to share my positive experience with the Yelp community. Raven Lock and Safe was not only punctual but also incredibly professional. He arrived at my building with a friendly smile and a genuine willingness to address my concerns. What impressed me the most was his expertise in the field - it was evident that he had a wealth of knowledge about different types of locks and security systems. Throughout the process, Eric took the time to explain the various options available to me, ensuring I felt confident in my choice. His attention to detail was remarkable, and he demonstrated a meticulous approach to his work. The lock replacement was done efficiently and with precision, leaving me with a heightened sense of security in my home. Beyond his technical skills, Eric exhibited excellent customer service. He was patient in answering all my questions and provided valuable insights on maintaining the longevity of the new locks. It's clear that he takes pride in his work and genuinely cares about the safety and satisfaction of his clients. In addition to the outstanding service, the pricing was fair and transparent. There were no hidden fees or surprises, and I felt that I received excellent value for the quality of work provided. I wholeheartedly recommend Raven Lock and Safe for anyone in need of locksmith services. Whether you're looking to enhance your home security or require assistance with any lock-related issues, Eric is the professional to call. Thank you, Eric, for your exceptional service - I will definitely be referring you to friends and family in need of a reliable locksmith! read more

I phoned Raven Lock and Safe on a Saturday and spoke to Erich. I explained how 2 days prior to my phone call to him, that when I would put the key into my street side mailbox, the key would go in but it wouldn't turn. I tried every hack I saw on You Tube but none of it worked. I was desperate to get my mail and saw that Raven Safe and Lock was highly recommended. I also heard from a clerk at Safeway and a neighbor that they were the best in the trade! BOY...were they right. I phoned at 9am (they are a mobile service and open 24 hours!) and expected to speak to some burly old cuss who would consider me a nuisance phoning on a Saturday. I was completely mistaken! Erich was absolutely stellar and professional in taking my information and accessing the problem. He said he would be here at 11am, but got here a whole half hour early! He fixed the problem with the stuck lock and was on his way within 15 minutes! It was very affordable...actually downright cheap for a Saturday! If anyone is looking for a reliable, professional locksmith...look no further! Thank you Erich! I feel SO much better knowing that all is well because of your expertise and know how. You are definitely the one I will go to for any needed locksmith service down the road! read more

Two times now () Erich at Raven Lock and Safe has come to my rescue. I most appreciate the courteous, professional demeanor from the moment he answers the phone - gets the details of the situation, works to solve the problem and never has given the slightest bit of judgment. There aren't many locksmiths available after hours - he is - and drives from Bow!! If you find yourself in need of a locksmith - Erich, Raven Lock and Safe is the one to call! read more

Erich was very professional, efficient, and kind. He quickly assessed the problem, ordered the parts and returned to repair my lock. I will definitely call him in the future should I have any other locksmith needs. He was unobtrusive, quiet, and friendly while in my home and at work. His pricing was great, and having him fix my door lock was a great value. I highly recommend Raven Lock and Safe to anyone needing help from a locksmith. read more

Very competent. Great guy, easy to have around. Eric re-keyed 13 locks with family coming and going and he fit right in. These were complex German locks that he figured out. His prices are very fair if not too low given his level of competence and professionalism. 100% recommendation. read more

Erich at Raven Lock did a wonderful job. He answered all of our questions and was able to get our safe open. He is very knowledgeable and professional. He showed up when he said he would. His prices are very reasonable. We are very happy that we contacted him to get the work done. read more

Erich is top notch. Professional, courteous and knowledgeable. His price was fair and he fixed another issue while he was here. The original reason for the service call was fixed and works like a charm. I highly recommend Raven Lock and Safe. read more

When I called Erich it was super easy to schedule a time to rekey my locks. He was on time and very efficient with his work. Overall, very professional and easy to work with. I will recommend him to all friends and family. read more

Perhaps the most considerate and kind man I have ever had the opportunity to meet. He was quick, professional, patient and took the time to teach us what we needed to know. A+++ Absolutely Perfect. Donna read more

I was locked out of my car, Erich came exactly on time and got my car unlocked in under 10 minutes. I paid way under any other quote I got from other businesses. Overall great guy and money well spent! read more

From his first contact to his opening my car door, was less than an hour or close to. Friendly, competent, and professional. He made my New Year day the best ever. I would recommend in a heart beat. read more

Incredibly quick turnaround both with scheduling and services. Very professional and helpful, well-priced. Would absolutely recommend to anyone. read more

Erich is very courteous, professional and helpful. He arrives when he says he will and does what he says he'll do.