Backstory: we recently added a digital lock on our side door. That lock was difficult to rekey, so…read morewe rekeyed out front door to match. So, we needed new house keys. The Universe has a perverse sense of humor and our problems started. I had a "vanity" key pattern I really liked. I found something close. Got it cut at Lowes. It worked in the new side door lock but not the front door. Then we discovered that one of the keys that came with the new lock also didn't work in the front door. I ordered a keyblank like the one I prefer. We tried a (different) locksmith in Everett. He cut the key, it didn't work, he declared the blank "junk" and said "throw it away. He cut me an aluminum key; half of the teeth were missing. We also had a lot of communication problems. We tried another Everett locksmith who claimed they had a blank like I wanted in stock. They didn't. I was frustrated. Today we tried Everett Lock and Safe. They: recut and filed the two almost-working keys to work in the front door AND cut me two working keys with the blanks I like. Extra points for no communication issues. If we need a locksmith or to have another key cut, this is where we will go! 10 stars!

This is an impressive shop. Probably much bigger than most. Knowledgeable staff…read more These folks were literally safe and lock nerds. Price was slightly lower than all the others. The store has some actual safes on display and sale. Walking into the you cant help but be impressed by the wall of keys they have. I had to have a fob and key duplicated it was a tricky match from what a few other shops told me but they matter of fact ordered the right part, cut it and duplicated it. I was a bit unsure going in but when they finished duplicating I was sure everything worked even before I tested it. These folks are real professionals!

As good as it gets for a locksmith. Very professional service and Tony is a very friendly,…read moreknowledgeable, punctual locksmith. From my initial appointment, to Tony calling in the morning to confirm the appointment, and then working around my schedule so I could coordinate being home as I had errands to run that day. He called me 1/2 hour before he was going to show up and the timing worked perfectly. He explained the differences between the different brands of high security deadbolts, and did a great job installing, and cleaning up before he left. I tried saving some money and doing it myself and going the Home Depot way. Tony fixed my problem, secured my door (and my neighbours too), and had such a cheery attitude I don't think I could even consider going some place else. When I got my bill, I thought it would cost more. In the end, adding all the costs of trips to Home Depot, and having failing equipment I just wish I had called them in the first place. They are also doing the work on my building as I am on the strata, and I couldn't be happier and more confident that our security problems will be a thing of the past.The advice he offered for the building really makes sense and I feel that I am in good hands. Thanks so much for such professional and HONEST service. It's like it should be,

Professional, punctual, communicative, and did an excellent job. Definitely recommend.read more

Moved into a townhouse where locks must match throughout compound so you can't just buy new locks…read more Booked appointment on website and heard back first thing in the morning with a detailed email quote. Locksmith set up an appointment and phoned back later to say he could be there earlier if I wanted. He was right on time and did the rekeying and new key duplication job fast and well! Super job, super service--highly recommend!

My lock needed fixing and well, they even tried to help me by saying- are you sure the battery is…read moregood? Before sending someone out. But I thought it was so - they are so busy but can sending someone the next day. Christopher the technician arrives and he is very nice and sure enough it's the battery. Well I was happy to have it working anyway and he was great, very nice even though he must've had such a busy day. Also I will say that the person taking the request was so sweet- I said I'd bought the lock from them 2 or 3 years ago and he said ok what was your name again? As if they might somehow remember :-), he was super cordial. Very hometown service. Still love my keyless lock. Definitely recommend.

Had great service from Acme to repair a broken latch on an exterior door at my house. Easy to book…read moresame day service and the service person quickly fixed it and told me how to maintain it to avoid future problems. Top marks!

Excellent service. Always been a great company to deal with. They addressed my issue quickly and…read moredealt with it. Thank you

I was referred over to these clowns by a car dealership. What disgraceful conduct from this group…read more Long story short, I'll be laying a complaint with the BC Human Rights Tribunal against this company, it's owner and the employee. I'll also be contacting the dealership in the a.m. to suggest they stop referring their customers to Price's if they want to keep their own credibility intact. Avoid at all cost.

Stay away from these guys. Horrible front counter service…read more They try and sell you items that you don't want as they have limited stock. Expensive compared to other locksmiths. Very low energy people working there. Phone around--there are other locksmith services in Langford that treat you better and are cheaper.

Don't you just love it when you go into a small shop where you're the only customer, you approach…read morethe counter where there is a man looking at a computer, you wait for the better part of a minute, then the guy says, without looking up from the computer, "Can I help you?" Poor customer service like this is usually reserved for government offices, where employees know that can't be fired. But it's alive and well at Price's Locks on Jacklin Rd. in Langford. I'll go elsewhere in the future.

I called Accurate Lock & Safe because my key would no longer fit my condo deadbolt. Slavin (sp?)…read morearrived within an hour. The first thing he tried was simply applying some lubricant to the key and the lock, after which it worked fine. He didn't charge me at all for this and even had me take a picture of the lubricant he recommended. I am very impressed - thank you!

Very friendly and helpful, Fiona was professional, efficient and a joy to deal with. thanks to…read moreeveryone on the team. Dealing with Accurate was a great experience from the first phone call to the final transaction.

I was referred over to these clowns by a car dealership. What a mistake. Long story short, I'm…read morelaying a complaint with the BC Human Rights Tribunal against this company, it's owner and the employee. Further, I'll be contacting the dealership in the a.m. to suggest they stop referring people to Price's if they want to keep their own credibility intact. These people are to be avoided.

Went to the Langford location to purchase a new door lock and have…read more it rekeyed. Counter person had the worst personality you can imagine and should be in the back and not waiting on customers. Tried to sell me a lock I did not want and told me my lock was old and no longer available. He clearly wanted me gone so he did not have any possible work to do. I went to another locksmith and they had several of the same locks in stock and told me they were still being made and were popular. They rekeyed my lock in 15 minutes and the price was more than $20 cheaper than the quote from Prices on the lock I did not want. Stay clear of these guys and shop around. There are plenty of locksmiths out there who are honest and cheaper. Prices is living on their past reputation which is no longer valid.

Came in with a key broken off inside of a lock. After a quick and pleasant conversation, they were…read moreable to extract it easily and without damage, got it back to me that afternoon, and charged me an extremely fair price. I will absolutely keep their business card on hand in the future!

Arrow is excellent! First incident: They sent a great tech to my home to retrieve my (only) set of…read morecar keys locked in the trunk of my car. Great service, good rate! (and he didn't even laugh!) Second incident: The connector on my car remote broke, and I failed in my efforts to contrive a fix. So I was amazed that Arrow had my exact car remote in stock, reasonable price--and this was for a 2008 Mercury!