Don't you just love it when you go into a small shop where you're the only customer, you approach the counter where there is a man looking at a computer, you wait for the better part of a minute, then the guy says, without looking up from the computer, "Can I help you?"
Poor customer service like this is usually reserved for government offices, where employees know that can't be fired. But it's alive and well at Price's Locks on Jacklin Rd. in Langford.
I'll go elsewhere in the future. read more