My lock needed fixing and well, they even tried to help me by saying- are you sure the battery is…read moregood? Before sending someone out. But I thought it was so - they are so busy but can sending someone the next day. Christopher the technician arrives and he is very nice and sure enough it's the battery. Well I was happy to have it working anyway and he was great, very nice even though he must've had such a busy day. Also I will say that the person taking the request was so sweet- I said I'd bought the lock from them 2 or 3 years ago and he said ok what was your name again? As if they might somehow remember :-), he was super cordial. Very hometown service. Still love my keyless lock. Definitely recommend.

Had great service from Acme to repair a broken latch on an exterior door at my house. Easy to book…read moresame day service and the service person quickly fixed it and told me how to maintain it to avoid future problems. Top marks!

I was referred over to these clowns by a car dealership. What a mistake. Long story short, I'm…read morelaying a complaint with the BC Human Rights Tribunal against this company, it's owner and the employee. Further, I'll be contacting the dealership in the a.m. to suggest they stop referring people to Price's if they want to keep their own credibility intact. These people are to be avoided.

Went to the Langford location to purchase a new door lock and have…read more it rekeyed. Counter person had the worst personality you can imagine and should be in the back and not waiting on customers. Tried to sell me a lock I did not want and told me my lock was old and no longer available. He clearly wanted me gone so he did not have any possible work to do. I went to another locksmith and they had several of the same locks in stock and told me they were still being made and were popular. They rekeyed my lock in 15 minutes and the price was more than $20 cheaper than the quote from Prices on the lock I did not want. Stay clear of these guys and shop around. There are plenty of locksmiths out there who are honest and cheaper. Prices is living on their past reputation which is no longer valid.

Backstory: we recently added a digital lock on our side door. That lock was difficult to rekey, so…read morewe rekeyed out front door to match. So, we needed new house keys. The Universe has a perverse sense of humor and our problems started. I had a "vanity" key pattern I really liked. I found something close. Got it cut at Lowes. It worked in the new side door lock but not the front door. Then we discovered that one of the keys that came with the new lock also didn't work in the front door. I ordered a keyblank like the one I prefer. We tried a (different) locksmith in Everett. He cut the key, it didn't work, he declared the blank "junk" and said "throw it away. He cut me an aluminum key; half of the teeth were missing. We also had a lot of communication problems. We tried another Everett locksmith who claimed they had a blank like I wanted in stock. They didn't. I was frustrated. Today we tried Everett Lock and Safe. They: recut and filed the two almost-working keys to work in the front door AND cut me two working keys with the blanks I like. Extra points for no communication issues. If we need a locksmith or to have another key cut, this is where we will go! 10 stars!

Thank you! Quick, efficient and nice service! Knowledgeable and polite staff. Definitely 10/10…read more Thank you!

It has been absolutely a pleasure doing business with Erich of Raven Lock and Safe! This was…read moreANOTHER wonderful Yelp find. I searched Yelp and filled out the requested information regarding a door locking issue I was experiencing. Erich/Raven Lock and Safe replied quickly, communicated clearly and asked good questions regarding the scope/intricacies of the job. As it turned out Erich was able to come out on the same day and completely solve the locking issues we we're experiencing. Erich charged a very fair price for his exceptional professional services. I have added his name and company to my contact list and would call him first the next time I have a lock/safe or security related question or need. Thank you again Erich, and thank you Yelp! Respectfully, Tom D.

Erich was very responsive to our request for a re-keying of our new house. He arrived right on…read moretime and did a great, professional job on our locks. He even put a special mark on our keys to make them easy to identify. His prices are very reasonable.

Just had an issue with lock on the front door. Called Security Safe & Lock. Very professional and…read morereceived same day service. Technician was Jim. He was timely, knowledgeable and friendly. I highly recommend this company should you need locksmith service of any kind. It was an excellent experience. Would definitely use them again should the need arise!

Quick to respond to our business, Security Safe & Lock is the best at rekeying and difficult locks.read more

I was referred over to these clowns by a car dealership. What disgraceful conduct from this group…read more Long story short, I'll be laying a complaint with the BC Human Rights Tribunal against this company, it's owner and the employee. I'll also be contacting the dealership in the a.m. to suggest they stop referring their customers to Price's if they want to keep their own credibility intact. Avoid at all cost.

Excellent service. We were unable to get the trunk of our car open because the lock was stuck, and…read moreon a whim decided to stop at the Uptown location of Prices Lock & Safe to see if they could help us. A very friendly & knowledgeable staff member named Rick was quick to successfully troubleshoot the issue and we were extremely relieved to find that we wouldn't need to go to a mechanic for special parts! He really made our day.

Got locked out of my car right outside of the Burke Museum on a Sunday. Allstar came out in 20…read moreminutes, just like he said, and I was outta there! Loved this guy. We talked about where we traveled and our favorite bourbon while he worked. Would definitely hire him again for any and all locksmith-related jobs. I also really liked the fair price. I paid $75 for Allstar, and over $200 for another locksmith when I got locked out of my car near Southcenter. Don't waste your time, just call Allstar and you'll be happy with the results.

Safe yourself worry, time and money - use Allstar Safe and Lock…read more I own a business in Green Lake that was broken-into. I called another company--Fast LS--to rekey the space. They did not provide a quote over the phone. A man arrived (an independent contractor) and took apart my lock. He was courteous and professional, however, he charged me $467 for 20 minutes of labor and no hardware. This itself merits 3/5 stars. But it gets much worse... The next morning I arrive at my store to open and the keys don't work. I called Fast LS demanding someone get ahold of me and fix the problem. They promise to call me back. Hours go by and no one calls. Meanwhile, I call another locksmith--All Star Lock and Key--and they arrive within 45 minutes ON A SUNDAY. All Star fixed Fast LS' mistakes (of which there were many) and rekeyed my space for $120 (nearly 1/4 of Fast LS price). Additionally All Star is coming back tomorrow to install locks that are more secure. Such a breath of fresh air. Thanks!

As good as it gets for a locksmith. Very professional service and Tony is a very friendly,…read moreknowledgeable, punctual locksmith. From my initial appointment, to Tony calling in the morning to confirm the appointment, and then working around my schedule so I could coordinate being home as I had errands to run that day. He called me 1/2 hour before he was going to show up and the timing worked perfectly. He explained the differences between the different brands of high security deadbolts, and did a great job installing, and cleaning up before he left. I tried saving some money and doing it myself and going the Home Depot way. Tony fixed my problem, secured my door (and my neighbours too), and had such a cheery attitude I don't think I could even consider going some place else. When I got my bill, I thought it would cost more. In the end, adding all the costs of trips to Home Depot, and having failing equipment I just wish I had called them in the first place. They are also doing the work on my building as I am on the strata, and I couldn't be happier and more confident that our security problems will be a thing of the past.The advice he offered for the building really makes sense and I feel that I am in good hands. Thanks so much for such professional and HONEST service. It's like it should be,

Lost my only car key and Rob came to save the day. Kind and Professional. Without a doubt, this is…read morethe locksmith to call.

Rob bailed me out of front door fiasco, arrived when he said he would and fixed my problem very…read morequickly. Rob is a very nice guy, clean work area, fast and efficient. A great service to have in the Western Communities.