Avoid this facility AT ALL COSTS…read more TL;DR My storage unit was broken into because of gross negligence on the part of management. I will be filing a small claims lawsuit. The unit next to mine was vacated a week after I moved in, and instead of properly securing it, they left it WIDE open--despite there being nearly a 2-foot gap from the ceiling, providing direct access into my unit. Unsurprisingly, over $2,000 worth of my belongings were stolen: brand new performance tires, electronics, board games, and collectibles--all gone. When I confronted management, they couldn't have cared less. Their response? "You didn't buy our insurance, so we can't do anything." Not only is that a ridiculous cop-out, but I also have my own insurance policy. What matters is that they completely failed to provide even the most basic level of security or responsibility. I might as well left my belongings on the street. To make things worse, even AFTER the police came and filed a report, they continued to leave the adjacent unit WIDE open for weeks. They knew it was an access point for theft and chose to do nothing. The facility itself is in poor condition. The units are constantly wet due to leaks in the roof. There are no security cameras inside, only one at the gate--which does absolutely nothing once someone's inside the building. No hallway cameras, no alarms, no safeguards. It's completely unacceptable. This facility failed me on every level: security, accountability, professionalism. Their negligence cost me thousands, and their attitude added insult to injury. Do not store your things here unless you're okay with losing them.

Very affordable, convenient and easy from start to finish. Spacious and carts availableread more

Price increases every couple months and they charge for insurance even if you have it. Expect to…read morepay more than you agree to.

The team at Milton Self Storage has been so helpful and amazing. Sarah is an angel and has been so…read moreeasy to work with. The facility is always clean and everyone is always eager to answer any questions we have. I am a local interior designer and am constantly helping homeowners move things in the area and they are the BEST! Thank you for all your help!!!

Well today was our BIG exit after storing our belongings at Extra Space on Westside Parkway in…read moreAlpharetta. Just an FYI...our very large 18-wheeler fit through the gate and also outside in front of the units without any issues. When I rented it, I called the 800# which the young man was extremely helpful and kind, but had us rent a 10x20 but found out that would be two small for our belongings. What he didn't tell me is the amount you rent for at the time you book is only good until one has to add more time. At that moment whatever the going rate is to re-rent is what you pay and for us it was a lot more per month. Now Rose, the manager told me to guesstimate a longer amount of time and if we leave before that time then we'd be refunded for the months unused which was very helpful. The entire staff has been kind & helpful. The location is great, never worries that our unit might be tampered with while renting. Easy access with our GMC 2500 truck. Nice roll carts to use. I might suggest you label where the bathrooms are in your facility as well as a sign on the outside of the elevators telling your renters that the office is accessible from each floor using the elevator. On departure, we asked Anna how the refund worked and she kindly explained how it worked. We were very pleased with our experience!!

--Shout out!-- Shout out to Rose for helping me get a…read morestorage unit and getting the best price possible. Rose looks out for you and is one of the few storage units that answer the phone --Location/Parking-- Plenty of space in the front office to park your car and plenty of space in the entrance of the storage unit to load and unload your items --Ambience-- Front office is setup nicely with modern desk that makes talking to the employees feel warm and inviting, but at the same time help you with your storage needs. On the wall on items that can help you with any type of move you need. --Service/Staff-- Rose has hands down gone above and beyond. After renting many storage units from many different cities. Rose is by far the best customer service experience. I plan to rent more upcoming units just because of her customer service. --Food/Products-- Storage units in the warehouse were clean and tidy. Pest controls along the wall were on point and security is top notch. --Capacity-- Plenty of space depending on the storage unit you are looking for. I recommend going bigger because the extra room can be used for a walkway or movement within your unit. --Overall-- I plan to be back to get an additional storage unit. I highly recommend talking to Rose to see all your needs and getting her recommendations before you move in and purchase/reserve a unit online.

This is my first time with a storage unit. Its open all day which is convenient since i am moving…read morethings in at odd hours. It is very secure and the unit is in doors. When i first started moving my thing in, it was very quick and easy. Ms. Vivvie checked me in. She was very nice and sociable. I would recommend this unit to a friend.

My family and I were looking for a storage unit while moving our daughter out of her college dorm,…read moreand since our hotel was nearby, we decided to use a storage facility in that area. It ended up being much more affordable compared to the storage units closer to the colleges in downtown Atlanta. Before booking, we called customer service to ask a few questions. We had already reviewed the information online, which was very helpful--it clearly outlined the different unit sizes, pricing, and even estimated how many items could fit in each unit. This made it easier for us to choose the right size without overpaying for space we didn't need. The representative we spoke with was very kind, friendly, and patient. He thoroughly went over all the details and made sure we understood everything. There is a $22 administrative fee for the first month in addition to the monthly rental fee. They also offer a lock for a one-time fee of $22, but you can bring your own to avoid that charge. Since we were on a time crunch, we opted to purchase their lock. He also explained that the first 30 days of insurance coverage are included. After that, you can either provide proof of your own insurance or purchase theirs through the app, which is around $16-$20 per month and covers up to $5,000 in damages. Additional details and paperwork are provided in the unit for review. The only slight challenge we had was locating our unit at first. The layout was a bit confusing, and our unit ended up being a few rows over from where we initially expected, so it took some time to find. Overall, we were very pleased with the facility. The unit is indoors and climate-controlled, which we really appreciated. The property is secure, requiring keypad access to enter both the building and interior areas, and you're assigned a unique PIN and unit number prior to arrival. They also offer an app, which makes it easy to access your account information and make payments.

Everyone here is pretty friendly. The units are clean but the property could use some landscaping…read more The prices are average for the area. They do run specials on occasion, so be sure to ask. I like their hours whicg makes the units very accessible.

From my first phone call looking for a storage space, up until my last load of "stuff", Andrew and…read moreSamantha were extremely helpful, informative, and in my opinion, the perfect example of customer service!!! They answered all my questions, provided very reasonable pricing, and excellent guidance. Anything I needed to move my "stuff" they provided. The availability of the facility was perfect for me and the my space met my very demanding needs.

Candie is the one that I always work with for any issue or assistant needs. I love her. Alex just…read morerecently started and he is great too. The facility is always clean including the bathroom. I love this facility and recommend this location to everyone I know.

I am sure this place is ok to store your items...however the people that work here are CLOWNS…read more Davis Drive, where it's located, is disgusting...the amount of litter is alarming. Everywhere you look there's trash. Today while walking my dogs, two "workers" came out to tell me to stay off their property, that the clients are complaining about the dog poop, and something about the "owner"...all while I was A.) walking thru an empty parking lot (what clients?) B.) literally while holding a bag of my dog's poop. Then the employees followed closely behind me to ensure that I was on the public sidewalk. Customers are so "WORRIED" about poop but not the broken glass, discarded food containers, baby items, napkins, liquor bottles, bags and the USED condoms among many other things? HILARIOUS! I hope these two also warn the gaggle of geese to not poop on "their property" either...because they're definitely crapping on their property too. Also-it's probably not too bright to harass people walking by on public property, just because they have dogs.

The front office staff is exceptionally helpful and super friendly…read more I was able to book online. When I arrived, my space was tagged, clean and had a lock ready and waiting for me. This was such a easy process!

Public Storage has reasonably competitive pricing, but some locations do not have the…read morepristinevohysical facilities or are not maintained to present well. This location has not maintained the exterior and has badly peeling paint on the painted orange doors and there are areas of the property where the security cameras do not provide sufficient visibility to properly monitor the security of the storage units. However, the Manager (Miss Vivvie) at this property is friendly, helpful and genuine. She is a gem and delivers quality customer service.