Avoid this facility AT ALL COSTS TL;DR My storage unit was broken into because of gross negligence on the part of management. I will be filing a small claims lawsuit. The unit next to mine was vacated a week after I moved in, and instead of properly securing it, they left it WIDE open--despite there being nearly a 2-foot gap from the ceiling, providing direct access into my unit. Unsurprisingly, over $2,000 worth of my belongings were stolen: brand new performance tires, electronics, board games, and collectibles--all gone. When I confronted management, they couldn't have cared less. Their response? "You didn't buy our insurance, so we can't do anything." Not only is that a ridiculous cop-out, but I also have my own insurance policy. What matters is that they completely failed to provide even the most basic level of security or responsibility. I might as well left my belongings on the street. To make things worse, even AFTER the police came and filed a report, they continued to leave the adjacent unit WIDE open for weeks. They knew it was an access point for theft and chose to do nothing. The facility itself is in poor condition. The units are constantly wet due to leaks in the roof. There are no security cameras inside, only one at the gate--which does absolutely nothing once someone's inside the building. No hallway cameras, no alarms, no safeguards. It's completely unacceptable. This facility failed me on every level: security, accountability, professionalism. Their negligence cost me thousands, and their attitude added insult to injury. Do not store your things here unless you're okay with losing them. read more

Extra Space Storage - Self Storage Near Me - Alpharetta, Georgia

Very affordable, convenient and easy from start to finish. Spacious and carts available

Rose's assistance to get us set up was a huge help. This facility is clean, safe and secure.

Very easy to pick out a unit online, fill out all the paperwork online and have the unit available to me immediately. When I arrived I went right to my unit and there was a lock waiting for me inside. read more

Four years and counting... Tasha has been a delight and professional person to help me flex and grow with our small business. Kudos to Tasha for making it a pleasure to lease units at extra storage space off N. Main St. in Alpharetta. read more

We rented our space online and within 30 minutes had access to it. The unit and property were clean and well maintained. The location is also great. read more

Be careful! They can arbitrarily raise your rent after the first four months. Mine went from $63/month to $126/month. They lure you in with a very competitive "web" rate, but then the contract states that they can increase rents based on "current market conditions". This means availability. Once they fill up, they begin raising rent on the lowest monthly rental units. Now forcing me to move my belongings after four months to avoid paying a grossly overpriced rate for an inside 10x10 unit. Renters beware!!! It's a shame because this is a convenient location, but the one thing north Atlanta doesn't lack is storage facilities. I will take my business elsewhere. read more

I first had my encounter with Lamar, who impressed me immediately, I am old school, I am not really crazy about the kiosk set-up. I like interacting with a live person. Then I met Latasha, and I was even more sold than before. PLEASE KEEP YOUR STORAGE THE WAY IT IS. read more

Tasha was very kind and courteous over the phone and got me the storage unit I needed. I highly recommend Extra Space Storage for all your storage needs. read more

A fantastic experience with Tasha and have extended my storage due to her. Much appreciated.

kaye K at the extra space storage on Jones Bridge Rd., Alpharetta, GA was very helpful and choosing the products I need to purchase. Also, she help me load the boxes into the vehicle. Great customer service! read more

Booked online and picked up my lock inside the unit they gave me. Incredibly and fast. Nice units and convenient to get in and out of.

Gary , Was extremely helpful and follow up was on point . He helped me out with a situation we had in Arizona and was so understanding in a challenging circumstance... Thanks Kim read more

Well, most of the time I just roll in here, get what i need, then leave without ever talking to anyone. However, I had the pleasure of meeting the owner while obtaining a new storage unit. Everyone here were very helpful and professional. They made suggestions that saved me money and took the time to explain everything involved with the contact. They have an electronic contract program that was very cool as well. This place is clean and someone is always there to assist. read more

Extra Space Storage - Self Storage Near Me - Alpharetta, Georgia

Such great service! Victoria was amazing in helping us find the perfect solutions for our small business!

This site is awesome. Victoria is beyond helpful. Keep up the good work!

I have had other storage units with bad service in Alpharetta/Roswell /Woodstock area . I have been here at Extra space storage with climate control storage for 10 years moved from huge storage unit to a small unit as I travel around the US. I love Penny and sweet Johnny bless him they have worked with me on rates & moving me to a smaller unit. Nothing but pure kindness here with professional courtesy no matter how far away I was or what time zone I was in Penny is totally amazing and goes beyond and out of her way to help her customers. My belongings are safe at this location read more

Rented an Extra Space Unit from Penny and it was awesome and professional experience. I only needed it for Christmas decorations and she was patient and listened to my needs so I just enough space. Very cool how everything is handled electronically and the property is gated too. The property is very neat and tidy and the hospitality is superb. Everything exceeded my expectations. :) Thanks so much for a wonderful experience. read more

After having a storage unit at the Cumming location a few months ago, it was an easy decision to choose Extra Space once again. Fortunately for me, they were all booked up for the size unit I needed and directed me to this location. Not only were they much closer but just as nice as well as more convenient in terms of the entrance( much larger for larger trucks) and offered a more appropriately set up design of units to accommodate loading/unloading. Penny and Johney were the icing to the cake! It's very clear that this wonderful couple put their renters needs first and work to accommodate them as best as they can.. For example... Letting someone reschedule their signing time due to various work obligations:) If I didn't already plan on using them long term, I have no doubt I would go back for future units as well as highly recommend this facility to anyone looking! read more

My rent went from 60 bucks to 90 in 2 years. Forget anyone calling you back if you leave a message. Nice facility but it's negated by the poor customer service and rate increases. read more

This is a nicely run, pleasant place with which to do business. Because the manager lives on the premises, I feel that security is a priority here. Management is very easy going and reasonable. read more

The Extra Space Storage locations in and around Milton/Alpharetta are all exceptionally clear, uncluttered, and nice looking locations. I had met the Jones, the couple , that run the 855 North Main Street facility South of Windward, they are older like myself, and they were very friendly. When my wife na dI decided to move, we needed some "extra space storage", and I immediately thought of Penny Jones, and her husband. Their location was convenient, and they happen to have the size of spae we needed. The facts that I can access during convenient hours, and the facility has security cameras, etc all help us make the decision to go with Extra Space Storage. read more

I've worked with several Extra Space storage facilities with nothing but great things to say. This facility is the exception. Highly unprofessional. Major communication issues, and management will outright LIE to cover their backs. Highly recommend going with a different storage facility even if you just choose the Extra Space down the road. read more

I have had 2-3 units at this facility for over 12 years. Penny is as professional as it gets and is one of the main reasons I have stayed here so long. The company continues to maintain and update the facility which helps offset the rates. While the rates may not be the lowest, I don't know of a facility around Alpharetta that is of higher quality, with better security, or a long term on site manager. read more

These folks are the best! The staff is superb & couldn't be more helpful & Penny is as sweet as they come. The property is clean & secure. I will definitely be recommending this location to anyone in need of extra space. Five stars & two thumbs up! read more