Great storage facility. I moved my stuff from a competitor because my cardboard boxes were…read morecollapsing from extreme humidity. I was told it was common for Georgia. Plastic tubs were dripping wet during the move out. No humidity problems here, and I'm not in the climate controlled units. All storage units are not equal. Star Storage is definitely top tier!!

(I have a unit in the Coal Mountain/Cumming location that is managed out of the Canton, GA office.)…read more Management called me and advised they found my unit unlocked with the lock and key inside. They advised the key had a lanyard/string around it. I was very perplexed by this because we have all keys that were issued to us and never have we had any keys with strings/lanyards around them. I went to the facility and thankfully nothing appeared missing. I called management and advised that my lock they issued must have been recycled because someone must have had a key and unlocked it. I asked if they would replace my lock with a new one. I also asked perhaps they were mistaken and it was a different storage room than mine that they found unlocked. The manager became defensive and said I was accusing her of being dishonest and that it is against their policy to recycle locks. She said she had a picture of my unit when she found it unlocked, and she knows it was mine unlocked. I asked if she could send me the picture and she said she no longer has it. I informed her that I am not accusing anyone of dishonesty, but rather that there must have been some mistake on their end- either they mistakenly identified the unlocked storage facility as mine or they mistakenly used the same lock on our unit so that a previous renter still has a key. The manager said they would not replace my lock and if I wanted to I could go buy another one and ended the call. Wow. I will be moving out of this storage facility. The mistake is on their end and instead of hearing me out, replacing the lock, they told me it was my fault and to deal with it. No thanks. I want a facility that is going to keep my stuff safe and then support me if there are issues.

Worst storage facility!!!!! Absolutely no way to speak to live person, automated phone services…read morethat literally take you in loops. Chat does not work, impossible to speak with location manager. Received texts saying property will be up for auction 3 days after payment but no way to speak with living person to confirm. Bad bad business! Will be removing property soon and would advise against renting here.. they suck!!!!!!

Price increase $100 + within one year. Plus I had a leak in my unit and management keeps stating…read morethey'll reach out but no such luck. Do not recommend.

I had a great experience moving out of a unit here that I took over for business purposes and…read moreneeded to move closer to my home. The staff was very friendly and helpful, and even went out of their way to find me a cart (on two different occasions). The move out process couldn't have been easier, and the parking/gate entry process was very simple as well. They also have a user-friendly app for reviewing your account, updating/making payments and this is also where you can find your personalized gate code. All in all, I highly recommend this CubeSmart location for any storage needs in the Dunwoody area.

Buyer Beware! If I…read morecould give less than one star I would. I've been renting public storage units for years and have never encountered a more predatory company. I've been with nearly every other company and have never had the same level of problems. They have very vague collections practices in hopes that you forget your belongings so they can auction and collect insurance. When you call to make a payment they block your account on both the phone and website so that additional late fees accrue. After a certain date you must pay in person which is even further predatory because if you cannot come in they will insist and REFUSE payment also all payments must be in full so if you do not pay again... you're at risk of losing your belongings. I understand how public storage works but this is the first time in my entire life that I've been hit with a Lein and risk of losing my belongings for being 31 days late. After voicing my frustrations with a manager she encouraged me to not pay until the auction which again is predatory in them hoping I lose my valuables I am contacting a lawyer because there are terms in my contract and my history with this company that prove their tactics to be predatory .

Well today was our BIG exit after storing our belongings at Extra Space on Westside Parkway in…read moreAlpharetta. Just an FYI...our very large 18-wheeler fit through the gate and also outside in front of the units without any issues. When I rented it, I called the 800# which the young man was extremely helpful and kind, but had us rent a 10x20 but found out that would be two small for our belongings. What he didn't tell me is the amount you rent for at the time you book is only good until one has to add more time. At that moment whatever the going rate is to re-rent is what you pay and for us it was a lot more per month. Now Rose, the manager told me to guesstimate a longer amount of time and if we leave before that time then we'd be refunded for the months unused which was very helpful. The entire staff has been kind & helpful. The location is great, never worries that our unit might be tampered with while renting. Easy access with our GMC 2500 truck. Nice roll carts to use. I might suggest you label where the bathrooms are in your facility as well as a sign on the outside of the elevators telling your renters that the office is accessible from each floor using the elevator. On departure, we asked Anna how the refund worked and she kindly explained how it worked. We were very pleased with our experience!!

--Shout out!-- Shout out to Rose for helping me get a…read morestorage unit and getting the best price possible. Rose looks out for you and is one of the few storage units that answer the phone --Location/Parking-- Plenty of space in the front office to park your car and plenty of space in the entrance of the storage unit to load and unload your items --Ambience-- Front office is setup nicely with modern desk that makes talking to the employees feel warm and inviting, but at the same time help you with your storage needs. On the wall on items that can help you with any type of move you need. --Service/Staff-- Rose has hands down gone above and beyond. After renting many storage units from many different cities. Rose is by far the best customer service experience. I plan to rent more upcoming units just because of her customer service. --Food/Products-- Storage units in the warehouse were clean and tidy. Pest controls along the wall were on point and security is top notch. --Capacity-- Plenty of space depending on the storage unit you are looking for. I recommend going bigger because the extra room can be used for a walkway or movement within your unit. --Overall-- I plan to be back to get an additional storage unit. I highly recommend talking to Rose to see all your needs and getting her recommendations before you move in and purchase/reserve a unit online.

I'm sure, with the proliferation of storage facilities in recent years, there are many quality…read morestorage buildings. The difference is the employees. Go see Jeff at Peachtree Parkway Storage. He is the best! Jeff will make sure you get the best storage solution at the most favorable cost for the customer. Jeff knows the spaces inside and out and will make sure you are happy!

Jeff was very professional and polite. Storage was extremely tidy and Ive never had such an easy…read moreexperience at a storage facility in my life. This place ROCKS! Thanks again Jeff & see you soon!

They did a great job. We had well over 100 packed boxes, including furniture and fragile items…read more We moved from the city to Gwinnett. Cost: -They charge $150 an hour for 4 guys and a large truck. Our move from the city to Gwinnett took about 6-7 hrs. We paid about $1200 for our move. -They automatically charge 1 hour for transportation to and from their headquarters, so that will be added to the moving hours and does not include their actual drive time of your items to the new move-in location. This is pretty standard. (TIP: Make sure to avoid those places that want to know your inventory or the weight of your boxes. They pull bait and switch tactics and no one on earth knows their inventory or the weight of their items, so I specifically sought out a service with a flat hourly rate). -Overall, spending money on professional movers will be some of the best money that you will ever spend. Imagine the cost if you injure your back or the weeks of time versus hours that it will take to do this on your own or with your friends. -Make sure to budget for tipping your movers at least $20 each. These guys bust their butts more than anyone. Also, keep bottled water and snacks handy for them and make sure to bring toilet paper to the new location since they will need to use the restroom. Pros: -Our point of contact Jeff was super responsive and professional. -The guys that showed up got the job down and we tipped them all. They didn't slack off at all. -We have hardwood floors in the new place and we didn't want scratches. These guys are definite pros and they automatically wrap furniture, lay cardboard down on floors, and listen when you mark certain boxes and fragile. They knew what to do and we didn't feel the need at all to get involved in their process. -There were no broken items and not one scratch on the hardwoods or any smudges on the walls! That is impressive. Cons: -The only minor con that I observed is that the movers stopped to fill up for gas on our dime, once they were in transit with our items. Since we already paid for an hour of travel time, I expected their truck to be prefilled and ready to go before they showed up at our door. Unlike stopping for gas with a car, it takes a bit of time for truck to maneuver into a station and fill up and we paid for this time.

I called Buckhead Movers yesterday to get a quote for my move next month. I left a message for Jeff…read morearound 4ish and he called me back a little after 5pm. Jeff is very professional and thorough! He took the time to explain everything in detail to me and then went over it again when I had questions. He broke down the pricing, the driving and everything needed to make the appointment. He said I sounded pretty young based on my voice and gave me some advice about the move. It felt like I was speaking with my Dad, which is a really good thing for me! He went over the benefits of hiring them, such as performing routine background checks on all their employees, their employees are full-time - not contracted and they've been in business for 30 years. I didn't end up booking the appointment because a group of friends and family volunteered to help us move. But if I didn't have friends to help, I would totally book them today!

Jeremy and the crew were polite, careful and efficient. Zero complaints. From the sales process to…read morethe work itself, Wirks is top-tier. A+! Darren and our move back in crew were equally amazing. I can't speak highly enough of their courtesy and professionalism.

My experience with Wirk Moving what's amazing from start to finish. I quickly had a quote, and…read morescheduled my appointment. They arrived right on time and the moving crew was friendly and very professional. We did a walk-through of the house talked about the different pieces of furniture and they went straight to work. When we arrived at my new home they took time to put everything exactly where I needed it even moved a couple of things as I changed my mind. Would highly recommend this company.

Kyle and Sherman (Hercules) crew was great! They were very careful and respectful. Could not have…read moreasked for a better experience.

I'm obligated to to be candid regardless of how it might affect those who provided the service, we…read morewere hoping to get a half decent crew to help us move but what we got was a top of the line extraordinarily and unexpected 3 guys that were perfect and in less time than I expected, done and done well. I won't say anything more because I can't think of anything that would exceed excellence.