Price increases every couple months and they charge for insurance even if you have it. Expect to…read morepay more than you agree to.

The team at Milton Self Storage has been so helpful and amazing. Sarah is an angel and has been so…read moreeasy to work with. The facility is always clean and everyone is always eager to answer any questions we have. I am a local interior designer and am constantly helping homeowners move things in the area and they are the BEST! Thank you for all your help!!!

Well today was our BIG exit after storing our belongings at Extra Space on Westside Parkway in…read moreAlpharetta. Just an FYI...our very large 18-wheeler fit through the gate and also outside in front of the units without any issues. When I rented it, I called the 800# which the young man was extremely helpful and kind, but had us rent a 10x20 but found out that would be two small for our belongings. What he didn't tell me is the amount you rent for at the time you book is only good until one has to add more time. At that moment whatever the going rate is to re-rent is what you pay and for us it was a lot more per month. Now Rose, the manager told me to guesstimate a longer amount of time and if we leave before that time then we'd be refunded for the months unused which was very helpful. The entire staff has been kind & helpful. The location is great, never worries that our unit might be tampered with while renting. Easy access with our GMC 2500 truck. Nice roll carts to use. I might suggest you label where the bathrooms are in your facility as well as a sign on the outside of the elevators telling your renters that the office is accessible from each floor using the elevator. On departure, we asked Anna how the refund worked and she kindly explained how it worked. We were very pleased with our experience!!

--Shout out!-- Shout out to Rose for helping me get a…read morestorage unit and getting the best price possible. Rose looks out for you and is one of the few storage units that answer the phone --Location/Parking-- Plenty of space in the front office to park your car and plenty of space in the entrance of the storage unit to load and unload your items --Ambience-- Front office is setup nicely with modern desk that makes talking to the employees feel warm and inviting, but at the same time help you with your storage needs. On the wall on items that can help you with any type of move you need. --Service/Staff-- Rose has hands down gone above and beyond. After renting many storage units from many different cities. Rose is by far the best customer service experience. I plan to rent more upcoming units just because of her customer service. --Food/Products-- Storage units in the warehouse were clean and tidy. Pest controls along the wall were on point and security is top notch. --Capacity-- Plenty of space depending on the storage unit you are looking for. I recommend going bigger because the extra room can be used for a walkway or movement within your unit. --Overall-- I plan to be back to get an additional storage unit. I highly recommend talking to Rose to see all your needs and getting her recommendations before you move in and purchase/reserve a unit online.

Avoid this facility AT ALL COSTS…read more TL;DR My storage unit was broken into because of gross negligence on the part of management. I will be filing a small claims lawsuit. The unit next to mine was vacated a week after I moved in, and instead of properly securing it, they left it WIDE open--despite there being nearly a 2-foot gap from the ceiling, providing direct access into my unit. Unsurprisingly, over $2,000 worth of my belongings were stolen: brand new performance tires, electronics, board games, and collectibles--all gone. When I confronted management, they couldn't have cared less. Their response? "You didn't buy our insurance, so we can't do anything." Not only is that a ridiculous cop-out, but I also have my own insurance policy. What matters is that they completely failed to provide even the most basic level of security or responsibility. I might as well left my belongings on the street. To make things worse, even AFTER the police came and filed a report, they continued to leave the adjacent unit WIDE open for weeks. They knew it was an access point for theft and chose to do nothing. The facility itself is in poor condition. The units are constantly wet due to leaks in the roof. There are no security cameras inside, only one at the gate--which does absolutely nothing once someone's inside the building. No hallway cameras, no alarms, no safeguards. It's completely unacceptable. This facility failed me on every level: security, accountability, professionalism. Their negligence cost me thousands, and their attitude added insult to injury. Do not store your things here unless you're okay with losing them.

Very affordable, convenient and easy from start to finish. Spacious and carts availableread more

Everyone here is pretty friendly. The units are clean but the property could use some landscaping…read more The prices are average for the area. They do run specials on occasion, so be sure to ask. I like their hours whicg makes the units very accessible.

From my first phone call looking for a storage space, up until my last load of "stuff", Andrew and…read moreSamantha were extremely helpful, informative, and in my opinion, the perfect example of customer service!!! They answered all my questions, provided very reasonable pricing, and excellent guidance. Anything I needed to move my "stuff" they provided. The availability of the facility was perfect for me and the my space met my very demanding needs.

This is a great place to pick for storing your stuff! The staff is extremely accommodating as well…read moreas efficient. I will return here again!

Candie is the one that I always work with for any issue or assistant needs. I love her. Alex just…read morerecently started and he is great too. The facility is always clean including the bathroom. I love this facility and recommend this location to everyone I know.

Here's a more concise version tailored for Yelp or Google Reviews, keeping the tone direct while…read morestill fitting typical character limits: 1-Star Review - Extra Space Storage I rented a 10x10 unit for four years after a cross-country move. It started at under $50/month, but over time, the price skyrocketed to nearly 4x that without notice or upgrades--just classic price gouging. When I moved out, I properly disposed of what I didn't need. Days later, I got an extremely rude call from a staff member named Hayley accusing me of dumping large items by the dumpster (not true--I've never stored a mattress or anything similar). Despite paying on time every month for four years and leaving the unit clean, she revoked my ability to ever rent again. Unreal. After all that loyalty, I was treated with zero respect. Between the insane price hikes and unprofessional staff, I can't recommend this place to anyone. Do yourself a favor and look elsewhere.

Rate increase of 100% after 4 months. They'll comment under her that they'll look into it but they…read moredon't. Avoid moving your stuff here

This is a really great service, especially for someone like me who didn't have people lined up…read morewaiting to help move my belongings into storage. Closetbox picked my things up from a Public Storage unit which had been broken into (this the reason for moving my things out) and delivered them to their facility. Unfortunately, I experienced a financial setback and could not afford to keep using Closetbox. They did something incredibly kind for me-they delivered my stuff to a location of my choice within a 20 mile radius of their facility for free!!!!! They're not just a business, they are kind and compassionate people.

Well I guess I'm an outlier but it's probably useful for me to share my experience. I had a very…read moreeasy time booking my service and the estimates for moving things was fine, although it was a bit strange that a couple of lamps raised my rate/month by $5/month. (Doesn't make any sense? Let's keep going). Evidently there's important fine print in the pick up confirmation email regarding what the mover will and will not do. They will pick up your stuff, but you're expected to disassemble your own bed and wrap all glass and mirrors. I didn't mind paying for these services, but they definitely need to share this information when you book over the phone. I would venture that a good chunk of people have at very least never disassembled a bed. I called them twice to let them know I would need help. Evidently this was confusing each time I told them because they all seemed to forget I told them. Then the day of the pick up came. I went to my old apartment and wrapped the glass I could lift myself. I taped my drawers. All this was done before 9am. The time window I was given was between 9 and 11. By 10:50, they called and told me that it would be 1pm. Then began four hours of back and forth and an utter inability to contact those actually picking up my stuff. They finally arrived at 440. 20 minutes before my service elevator reservation was up. I had to ask for an extension and the building was not happy-they shockingly like to plan for convenience for their inhabitants coming from work. The movers did fine, although they grumbled quite a bit about helping me wrap the things I'd mentioned several times that I would need help with. But the attitude was very, "we have no idea why you're so put out." Um...I get running behind. But 6-8 hours late is bulls*it. The company credited me $25 for my trouble but I have to say, this doesn't begin to cover it. Closetbox then said a customer service rep would be contacting me to address my complaints. Evidently someone called and failed to leave a msg. I think they're scared of me, but all I've done is express dissatisfaction and I think I should be credited for a month for the awful service + extreme delay.

The front office staff is exceptionally helpful and super friendly…read more I was able to book online. When I arrived, my space was tagged, clean and had a lock ready and waiting for me. This was such a easy process!

Public Storage has reasonably competitive pricing, but some locations do not have the…read morepristinevohysical facilities or are not maintained to present well. This location has not maintained the exterior and has badly peeling paint on the painted orange doors and there are areas of the property where the security cameras do not provide sufficient visibility to properly monitor the security of the storage units. However, the Manager (Miss Vivvie) at this property is friendly, helpful and genuine. She is a gem and delivers quality customer service.