Excellent owners and very accommodating and very helpful! :-) They helped me obtain storage for my…read moreSUV vehicle at a short notice and we're also very flexible. Truly appreciate their support! Thank you!

Sure hoping that management will fairly resolve an issue that should be handled more appropriately…read more- especially in spite of their non-responsiveness in attempts to extricate from their facility, which allowed them to push holding contents over the month boundary, then demanded yet another month storage, when they'd be able to re-rent easily. Haven't had the call back as promised to be able to pay for the one missed month - in all this time, then be able to vacate contents immediately. Makes more sense than to hold items for ransom to auction them off!

Rob and the staff here at Ga 400 Storage are fantastic. Always friendly and helpful. I have…read morereccommended them to friends.

We rented 2 storage units there for almost 2 years. We just moved out this weekend and we found…read moreeverything in prestige condition. The stuff is very helpful with great communication skills. Prices were good as well!

Great storage facility. I moved my stuff from a competitor because my cardboard boxes were…read morecollapsing from extreme humidity. I was told it was common for Georgia. Plastic tubs were dripping wet during the move out. No humidity problems here, and I'm not in the climate controlled units. All storage units are not equal. Star Storage is definitely top tier!!

(I have a unit in the Coal Mountain/Cumming location that is managed out of the Canton, GA office.)…read more Management called me and advised they found my unit unlocked with the lock and key inside. They advised the key had a lanyard/string around it. I was very perplexed by this because we have all keys that were issued to us and never have we had any keys with strings/lanyards around them. I went to the facility and thankfully nothing appeared missing. I called management and advised that my lock they issued must have been recycled because someone must have had a key and unlocked it. I asked if they would replace my lock with a new one. I also asked perhaps they were mistaken and it was a different storage room than mine that they found unlocked. The manager became defensive and said I was accusing her of being dishonest and that it is against their policy to recycle locks. She said she had a picture of my unit when she found it unlocked, and she knows it was mine unlocked. I asked if she could send me the picture and she said she no longer has it. I informed her that I am not accusing anyone of dishonesty, but rather that there must have been some mistake on their end- either they mistakenly identified the unlocked storage facility as mine or they mistakenly used the same lock on our unit so that a previous renter still has a key. The manager said they would not replace my lock and if I wanted to I could go buy another one and ended the call. Wow. I will be moving out of this storage facility. The mistake is on their end and instead of hearing me out, replacing the lock, they told me it was my fault and to deal with it. No thanks. I want a facility that is going to keep my stuff safe and then support me if there are issues.

Great place! Getting a unit was quick and easy. Place is quiet and secure. Unit was clean and…read morewell marked. Price was very competitive.

Gerard and Katelyn were extremely helpful with the process of renting a storage unit. They made…read moresure all our questions were answered. The office and the overall site was very clean. The price was comparable if not better to other nearby storage places.

The manager is extremely nice and helpful. Would recommend to anyone looking for a clean and…read moreconvenient place to store your items

This storage place is a scam…read more I signed up 3/4 months ago for a unit at $56. I offered to pay the 15 months up front. They told me it was best to go on auto draft and just pay it month to month. Month 4 they increased my rent for $56 to $112. They Doubled the rent. I called up and they said they couldn't do anything about it that month and they had sent a post card that was folded up in the mail that I never received. Never got a call, text, email about the 100% increase. After speaking with them they said that they lowered it to $76. They act like they have saved me $36 a month but what they really did was increase me $20 a month. Then they say it's in the agreement there allowed to do that. Never mentioned anything to about that. To recap...this storage place is a scam. They get you on direct deposit and take out more and more money every month. It's really just theft. planning on moving my stuff out to a different storage unit this month and a better place that doesn't steal money out of my bank account.