The rent has gone up every month from $79 to $189! Storage…read moreunits are a real profitable business apparently. We just downsized and the we were charged $19 for another lock. I have a lock! I just changed units why would you automatically charge me for another??? Now I'm here trying to get a refund and Celeste left a nice young man at the facility with no knowledge of how to handle the refund. And she isn't answering her phone for 15-20min now!

The rent increases are astronomical. They aren't alone in doing business this way...it's a typical…read moremove to be expected with storage facilities. I was paying $179 for a 10x10 in the middle of 2023. Beginning of 2024 - $231 (30% increase); April 2024 - $267 (16% increase AFTER negotiating 3 months at old rate); in October it's due to go to $331 (24% increase). So, in the matter of 1 year (Oct to Oct), I will have enjoyed a 43% increase in price. Yes, a clean facility and well-lit...just be ready for price increase insanity! I'm moving out before the next rate hike.

Mihila was very helpful with billing on my accounts. Great customer service service…read more A

Derrick had great service whe I was at location and very helpful. he made the process very…read moreseemless. he deserve a raise

Nice guy, he did a great job. This move was actually a few years ago, but I will hire him again…read more.. Liz August, 2025

My recent move with Mark the Mover was great. The crew was fast, kind, and respectful. Although the…read moreparking logistics were difficult on both ends of the move and the freight elevator in our high rise was down, they handled all obstacles like champs and with smiles on their faces. The rates were affordable and well worth the great job they did.

Great storage facility. I moved my stuff from a competitor because my cardboard boxes were…read morecollapsing from extreme humidity. I was told it was common for Georgia. Plastic tubs were dripping wet during the move out. No humidity problems here, and I'm not in the climate controlled units. All storage units are not equal. Star Storage is definitely top tier!!

(I have a unit in the Coal Mountain/Cumming location that is managed out of the Canton, GA office.)…read more Management called me and advised they found my unit unlocked with the lock and key inside. They advised the key had a lanyard/string around it. I was very perplexed by this because we have all keys that were issued to us and never have we had any keys with strings/lanyards around them. I went to the facility and thankfully nothing appeared missing. I called management and advised that my lock they issued must have been recycled because someone must have had a key and unlocked it. I asked if they would replace my lock with a new one. I also asked perhaps they were mistaken and it was a different storage room than mine that they found unlocked. The manager became defensive and said I was accusing her of being dishonest and that it is against their policy to recycle locks. She said she had a picture of my unit when she found it unlocked, and she knows it was mine unlocked. I asked if she could send me the picture and she said she no longer has it. I informed her that I am not accusing anyone of dishonesty, but rather that there must have been some mistake on their end- either they mistakenly identified the unlocked storage facility as mine or they mistakenly used the same lock on our unit so that a previous renter still has a key. The manager said they would not replace my lock and if I wanted to I could go buy another one and ended the call. Wow. I will be moving out of this storage facility. The mistake is on their end and instead of hearing me out, replacing the lock, they told me it was my fault and to deal with it. No thanks. I want a facility that is going to keep my stuff safe and then support me if there are issues.

Wow these guys were true professionals! Our movers were TC and Hugo. They showed up on time. They…read moredid a great job wrapping up everything so that it stayed safe and protected in the truck. They moved quickly to make sure that the time was utilized wisely. They were very friendly and courteous and polite. We had them pick up some furniture from a store warehouse on the way to the new apartment. They loaded up the furniture from that other place quickly and moved right along to the final destination. They worked really well together as a team. They were in constant communication with each other to make sure that they were angling things properly and keeping them secured. The price was reasonable for all of the work that they did. We really appreciate the effort and hard work they put into this move. Would definitely recommend them in the future.

Called to get quote for a move from Dacula to Cumming. Was hoping to be able to coordinate due to…read moreawesome reviews. Advised doesn't service our area. However person I spoke to was friendly and polite. during our phone call.

From a one bedroom in Roswell to another in Alpharetta, this company did a fabulous job. Their…read morecustomer service (Charlene) and scheduling is on top of it, good follow up calls to keep you in the loop, Eli. Did what they said, on time, efficiently. Mauricio and team worked together very well. Leslie came back to help unpack and her work was outstanding!! One small breakage taken care of by them totally. I'm very happily moved!!

Exceptional customer service experience from Sunrise Moving and Storage! Charlene was very…read moreknowledgeable and helped my parents to navigate a downsize from a house to a senior community. Charles led the team of movers which included TJ and Manuel and they were incredible. They are very professional and efficient. I highly recommend Sunrise Moving & Storage!

They did a great job. We had well over 100 packed boxes, including furniture and fragile items…read more We moved from the city to Gwinnett. Cost: -They charge $150 an hour for 4 guys and a large truck. Our move from the city to Gwinnett took about 6-7 hrs. We paid about $1200 for our move. -They automatically charge 1 hour for transportation to and from their headquarters, so that will be added to the moving hours and does not include their actual drive time of your items to the new move-in location. This is pretty standard. (TIP: Make sure to avoid those places that want to know your inventory or the weight of your boxes. They pull bait and switch tactics and no one on earth knows their inventory or the weight of their items, so I specifically sought out a service with a flat hourly rate). -Overall, spending money on professional movers will be some of the best money that you will ever spend. Imagine the cost if you injure your back or the weeks of time versus hours that it will take to do this on your own or with your friends. -Make sure to budget for tipping your movers at least $20 each. These guys bust their butts more than anyone. Also, keep bottled water and snacks handy for them and make sure to bring toilet paper to the new location since they will need to use the restroom. Pros: -Our point of contact Jeff was super responsive and professional. -The guys that showed up got the job down and we tipped them all. They didn't slack off at all. -We have hardwood floors in the new place and we didn't want scratches. These guys are definite pros and they automatically wrap furniture, lay cardboard down on floors, and listen when you mark certain boxes and fragile. They knew what to do and we didn't feel the need at all to get involved in their process. -There were no broken items and not one scratch on the hardwoods or any smudges on the walls! That is impressive. Cons: -The only minor con that I observed is that the movers stopped to fill up for gas on our dime, once they were in transit with our items. Since we already paid for an hour of travel time, I expected their truck to be prefilled and ready to go before they showed up at our door. Unlike stopping for gas with a car, it takes a bit of time for truck to maneuver into a station and fill up and we paid for this time.

I called Buckhead Movers yesterday to get a quote for my move next month. I left a message for Jeff…read morearound 4ish and he called me back a little after 5pm. Jeff is very professional and thorough! He took the time to explain everything in detail to me and then went over it again when I had questions. He broke down the pricing, the driving and everything needed to make the appointment. He said I sounded pretty young based on my voice and gave me some advice about the move. It felt like I was speaking with my Dad, which is a really good thing for me! He went over the benefits of hiring them, such as performing routine background checks on all their employees, their employees are full-time - not contracted and they've been in business for 30 years. I didn't end up booking the appointment because a group of friends and family volunteered to help us move. But if I didn't have friends to help, I would totally book them today!

Jeremy and the crew were polite, careful and efficient. Zero complaints. From the sales process to…read morethe work itself, Wirks is top-tier. A+! Darren and our move back in crew were equally amazing. I can't speak highly enough of their courtesy and professionalism.

My experience with Wirk Moving what's amazing from start to finish. I quickly had a quote, and…read morescheduled my appointment. They arrived right on time and the moving crew was friendly and very professional. We did a walk-through of the house talked about the different pieces of furniture and they went straight to work. When we arrived at my new home they took time to put everything exactly where I needed it even moved a couple of things as I changed my mind. Would highly recommend this company.