I had a rounded hex socket bolt that I couldn't get out of my spark plug cover. Cesar and the boys…read moretook care of the situation and were able to remove the stuck bolt. They took me in on short notice when I dropped by the shop in the morning, got me out the door in about an hour, and for a very reasonable price. Thank you!!

This was my second visit getting my truck in for service and I will use TLG Automotive from here on…read moreout. I called about getting my 2011 6.7L Diesel F250 in on short notice thinking it would be a week out and TLG (Brian) worked me in same day/back the same day. My first visit was an emergency visit as my OEM Cold Side Intercooler Pipe failed on the way to work. I decided to see if they could also fix my Air Conditioning System which wasn't fixed by the Ford Dealership. They actually found and repaired the AC leak fairly quickly and replaced the intercooler pipe over the course of two days. TLG Automotive's excellent depth of knowledge of Ford trucks along with experienced mechanics have my endorsement~

My service appointment today was amazing. I showed up and was greeted quickly. Eric the service…read moreManager and Catia the Service Advisor were excellent. They had me in and out within 30 minutes from the time I showed up. Highly Recommend this dealer for both sales and service.

I will start by saying 1 star is too good for this place. Their service department is ridiculous…read more Catia checked us in and said $450 to diagnose and then asked Enterprise Car rental to bill them for the rental. They diagnosed the issue as sludge build up and they would have to do like 3 oil changes to flush it. We had an extended warranty that they called on and the claim was denied. If only the maintenance writer explained the issue to them regarding the issue like she did to us maybe they would have covered the charge. She explained to us that the manufacturers recommendation of changing the oil at 10k miles is wrong, it should be changed every 5000. Well that is fine and dandy, but that is not what we were told when we purchased the vehicle. When we left the vehicle we were also asked if we wanted it washed and we said yes. A few days later we were charged $3000 for what was essentially three oil changes and a belt replacement. The $450 for diagnosis does not come off the bill and they did not comp the rental even though we had a 2 hour drive. The topping on the cake was they didn't even wash the vehicle. We will NEVER go here again, not to purchase or for maintenance. My biggest advise (and I worked at a Lexus dealership in customer service in the past), is to put the customer first before profits. A happy customer will come back and refer you to all of their friends and family. We purchased our vehicle and always had it serviced in So. Cal when we lived there. The difference in customer service is astounding. Don't waste your time here at least not in the service department. Update after manager (Sarah) response: Let me start by saying, make sure you know who used profanity. The profanity you speak of was not me it was my husband, and this is my review not his. He used profanity because our whole visit to your dealership was a nightmare. When something as simple as a carwash doesn't get done and the bill is $3k, customer service is overlooked. You can spin this situation any way you want, I'm just stating the reality of how I was treated. This is a forum for individual reviews and this review is mine. When I'm told by your employee that the issue is a manufacturers defect, I think something more could have been done. Also, as far as leaving my rude behavior at the door, there is no need to worry about that since I will never be coming back. I don't need to get ripped off twice. I will sell this vehicle before I ever step foot in your door again. You and your service writers should have a refresher course in customer service. Just being a pretty skirt doesn't cut it.

It seems like these days buying a car is more complicated then ever because big dealers, small…read moredealers, and medium dealers all have and sell the same inventory. After visiting and trying to purchase a vehicle at well known name dealerships I found the best deal at Del Toro. What I also learned was that all dealerships buy their inventory from the same auctions so really it is all about the deal, which in my experience is much better in a smaller dealership. Good job Del Toro Team. Thank you for a good experience.

Beware buying a vehicle from this dealership,unless you have it inspected. They sell "as is"…read moreunless you want to cough up for a warrantee. My 2016 Town and Country is now having it's rotators, struts and steering linkages replaced. I'd noticed some flutter while driving it home and had it checked at the local Les Schwabb. Seems the dealership had replaced the brake pads, but left the rest for the unfortunate buyer - me - to deal with. While leaving a SAFETY check sticker on the windshield. Nice people, but VERIFY the safety if any vehicle yourself BEFORE buying.

The exhaust on the left is perfectly symmetrical, as the one sold to me on the right sad over sized…read more, janky & would still cause exhaust issues. Sometimes the car would even jerk' like homies use to do, in the set. cylinder on the bottom was right was altered; modified to fit the Toyota. Engine light still persisted. My guys pulled up ; & I received TOP Clarence through their high tech facility, the two brothers built from the ground up. They intrigued me with the passion and enthusiasm in the work they did ; they even took the time to show me the short coming of the faulty exhaust. Thus. Expanding my knowledge even further within auto mechanics. Side piece ( I also want to note. That I had personally been working; on my own car once the pandemic hit last March. ) Back to the function. So George had me on my way within a matter of a couple hours. The time labor & knowledge gained with my experience with these brothers I see as a investment. Not only within my life. But the community as well. When you think about systemic racism, you must consider the after shocks. In time of developing progress for youth. Supporting black owned Buisness like this! This is how you can not only support black owned businesses, but also invest within your OWN community. Sleep daily, knowing you are helping on your end with ending systemic racism. Think about it, you have these black men working on your car. So the next Time Gary In accounting is giving you slack on your procrastination with your anti racism training. I see the whole experience as a blessing. Especially, when they display the type of Hi Performance I've seen !!! BRAVO !!! Also check out their auto detailing services ; a bonsai tree told me that lately their has been a neighboring detail shop ran by white hate supremacists made time to call up to google & call the heads up at google; claiming these boys are out of Buisness. Whyte people .... Smh ‍ Sounds like we have some haters in the area. But we are going to keep pushing positivity & let these brothers continue to thrive , inspire , & fly!

A PLACE WHERE PEOPLE ARE BEFORE PROFIT!!!…read more I know it's work in progress when trying to find a honest mechanic so let me save you the trouble and stop looking. You definitely have to take your vehicle here to get serviced. You get the same dealer service without the dealer prices. He wants customer loyalty in exchange for loyal customer service and I promise, after you have had your service there once you will definitely be back again. Not only because of the honest work, but for the honest prices. I have had my 2011 jeep wrangler there after taking it to the dealer and what I would of payed at the dealer to get one problem fixed I payed the same to get 3 problems fixed and was offered to come back when the weather is better to clean up my electrical wires from the moisture caused by water leaks. I am ecstatic that I found a primary care provider for my Jeep and wouldn't take it anywhere else. If you respect your ride you should bring it here and experience what I have. This review is a few months late but after having my jeep there again and after talking to him, it reminded me why it's important that I leave this review. If your reading this, you're looking for honesty, integrity and a place that's loyal to us as customers as we are to our vehicles. Thank you High Performance, you are definitely on my referral of places to definitely go. You are a blessing!!!

I am not sure where to start? Probably when you walk in they great you with distain. There is no…read moregreeting or concern for you as a customer. Then they act like we are there for them. No communication during the entire process. There is no way I will go back or let any of my coworkers fleet cars go there ever again. Slowest service and bad employees period. Can I rate them as a negative star.

After requesting some suspension work pricing, never heard back from the shop. No follow up phone…read morecall or an email.

Super fast service and super satisfied customer…read more I took in my 2006 WRX wagon on a Saturday afternoon for the shop to delete some CEL codes after removing the secondary air system. I completed the delete on a random Saturday, called the shop 15 minutes later to see when was a good time to come by. I forget who I spoke to, but the dude was crazy cool on the phone and told me to come by anytime today. When I walked in, I was greeted, handed the keys, codes were taken care of almost immediately. No joke, I was in and out no more than 15 minutes. Price charge was a breeze too. Super fast, super satisfied Regie

I came across Infront automotive from a old subaru forum online and trusted that they still might…read morebe a top shop to take your subies in that was my mistake as I should have listened to recent and most current word on the street about this shop from the autocross community around the seattle area as they will all tell you the quality of this establishment has went DOWNHILL since the last few years and now they are just focused on getting the most money from customers as possible without ensuring customer satisfaction. I brought my brand new STI here to get suspension mods installed pretty much whole suspension overhaul to turn it into autocross setup. I went with the owner (John) recommendations for the parts including sway bars, anti-lift kit, springs, shocks, camber bolts, custom alignment etc. and was left majorly disappointed as after all these mods. John comes across as very knowledgeable and experienced but what overshadows these qualities are his arrogance. greed, and old-school car salesman like pompous attitude, he was very persuasive, so it was partly my fault for being a new naive turbo Subaru car owner I agreed with what he recommended and went with his word without doing own research but now after learning from being in the car community for a year I now realize how much of an amazing job he did of ripping me off and taking advantage of my lack of knowledge in this area. Please stay away from this shop if you care at all about your car or modifications. In a nutshell after all these modifications and dropping lots of money here I had a issue with my camber as i was promised max camber and i purchased all the parts and was assured i would easily get -3 camber if I purchased these parts from this shop and got them installed there and when i picked up my car i was told they could only get -1.3 or something and i was like okay let me try it out see how it rides after a couple days i called and said i need more camber as the cornering grip was worse than before, the owner/manager Jan proceeds to tell me if i need that extra camber i need to pay for another alignment AND this was less than a week after i picked up my car was told i can 100% get a certain number of alignment, was not given that number and was told i had to pay again if i wanted any more adjustment to the alignment and also had to wait 3 weeks since they are booked. Mind you that was just one of the issues and this guy then had the AUDACITY to recommend that I buy EVEN MORE parts and installation services from him that that that will help solve this issue on a BRAND NEW CAR. That was when I came to my senses and realized all the owner Jan really cares about is his profit and his bottom line and screw customer satisfaction. I learned my lesson as I was a eager and excited naïve new sports car owner who trusted a post from YEARS ago on a Subaru forum as opposed to listening to current "word on the street" about this selfish greedy money hungry shop! There is a reason this shop has a bad rep among car enthusiasts who care about their rides, don't believe me ask anyone around the area they will say this place has gone downhill from what it used to be several years ago I only wish I had met the people that advised me to stay away from here sooner before I dropped thousands on unneeded parts/services and on top of that having to listen to this conceded owner and his know it all attitude! I hope I can find a shop that will meet expectations in the future. This is what he writes to me in response when I contacted him "However, as we are over 12 months since that install I cannot help you on new parts defects or install labor as their warranties have expired. In any case, I hope you can find a shop you feel will meet your expectations in the future. JohnJohn"

I first hired Pittman Automotive to do the starter on my E36 BMW 318ti - for those of you who know…read morethe car, doing the starter is a huge PITA, which David took care of quickly, inexpensively, and correctly. More recently, I ran into problems restoring a beloved classic pickup truck that's been in my family since I was a kid. David and Jim determined that somebody had previously sold me the wrong clutch, and Jim even went so far as to pick up the correct parts from the local dealer on his way to work the next morning. The day after that, I had the truck back on the road, and drove it to Leavenworth and back during the 2019 "snowpocalypse" with no problems at all. Although I'm the type of person who mostly works on their own cars, Pittman has become my go-to for any job I can't (or don't have time) to do myself. It's been a positive learning experience for me every time.

After having brought my 1972 FJ40 with a 350 conversion to many highly rated shops to no avail, we…read morefound Pittman Automotive. David called us personally to ascertain if he was a good fit based on our specific situation. He thoughtfully gave a rundown of his hypothesis, a clear plan to narrow the focus and a thorough explanation for each of the various scenarios. He communicated at every turn and was very accessible. Moreover, he was patient with our questions and willing to learn himself. Ultimately, we had a custom camshaft and lifters made and installed in what seems like no time at all, and the results are extraordinary. Others may say they have a great mechanic, but I assure you that David tops them. Not only is he a studied expert in mechanics, but he is kind, humble and a great communicator. As others have said, he went above and beyond our immediate issue to set us up with the various PNW specialists for each aspect of our classic vehicle in need of future repair. I cannot understate the great experience we had. Hopefully we don't need to see David too soon, but if we did I would be happy to bring him my business, and hope that you do too.

DONT GO HERE....DO NOT ORDER PARTS FROM HERE YOU WILL GET SCAMMED......theres a mechanic, Bijoux,…read morewho will write you up an invoice to make it look legit.....then scams you by not sending your parts or money back....he states you need to send more money so he can refund you back!!! SKETCHY BUSINESS GOING ON HERE! I ordered a few parts off a parts car. After I sent him money, he said sorry I need more because they require insurance to ship. I said na im good send me back my money. He for some odd reason made me wait 5 days til his "payday". his "payday" comes and now tells me to wait til Friday.....what kind of people run this business....

My daughters first car, a high milage Kia needed some repairs. Now of course this is a cheap car…read more You pretty much expect your teen to wreck her first car. So when the dealer wanted at least $900 to fix her headlight switch and horn. I was less than thrilled. So we took it to Hermann's. They replaced the needed parts and performed the service fast, and at a price way more in line with what I expected. $298. So my experience with them was very good. And I highly recommend them for you.