He is great person and mechanic over all. Very good at communicating. Gave an ETA of when he would…read morearrive and was on time. Did some testing on my magnum found out the problem could be the fuel pumps changed them and got my car starting back up. Very genuine person. Definitely coming back to use his service and his prices are more than fair. Best mechanic I've met.

My wife and I were in the market for a new vehicle on a Sunday. We were looking in the Kent area…read moreand we wanted someone to perform a vehicle inspection before we bought the car. Jack was quick to respond and very communicative about what his eta and what he was doing. He arrived on time to the car lot and answered all my questions. He did a very thorough job and gave us am honest unbiased opinion on whether or not we should buy the car. There some notable things wrong with it which he pointed out and even estimated how much those would be to fix. We felt confident buying this used vehicle because Jack was there to tell us his thoughts. We also loved that he was very kind and relatable. We immediately felt like we could trust him. I will say the one con was instead of an email detailing everything he found on some official looking letterhead. We just got a text message.

We were really happy with the customer service and the fact that our repairs were kept well under…read morethe budget we provided. The only downside was that they didn't see the oil change sticker on the front of our glove box (we had oil changed Just over a month ago at a different business). The other business also screwed up on what they did and it was found when we took car in for repairs. We didn't know that they did an oil change until we got home and were looking at the final invoice. In any event, we will go to Automotive Experts for all future lube and oil changes and other needed repairs/service.

I love this shop! The place is clean, the people are nice, and I feel like they really care and…read morereally listen. They even went above and beyond by sending pictures of a few things that they found that needed repairs. They really built trust with me quickly. A few years ago we had to move to Washington due being relocated due to work. I've had my SUV for 22 years, it's in good condition and runs well. On this model the vacuum hose can get knocked out of place easily which can cause air to blow on my feet constantly which drives me nuts. Usually I have had to take more time off work to go in and get this fixed because they did not listen to me when I explained about the hose during the initial drop off, but THEY listened and I got it back without any problems at all. They were also able to get me in the next week to fix those other items, one of which was a big repair. I never felt overcharged either as my services ended up being a little less than the estimate. I'm really happy that I found such a great place because even though my SUV is pretty old at this point, I really love it and want to keep it running as long as possible. I'm excited about getting all the new tech perks that come with a new vehicle, but this is my first vehicle that I bought for me, and I still love it and am not ready to let go just yet, and with this place, I know we're in good hands.

Customer service was on point workers are very knowledgeable about there brand these fellas need a…read morepay raise or free lunch.

After driving to my dealership at Honda only to find out they were going to charge me $500+ for…read moreMotor and filter, and transmission Oil, cabin filter. I said nope! Called a friend &she recommended Oilstop. I headed there and quickly greeted by a (name?) 6'9 gentleman so informative, I quickly decided to have my service done. Offered us drinks( water) yay! So you sit in the car while they do their thing! Cool.... Kudos to Stephen, Matthew and Mohamed! They even showed me all brand accessories they are using- good to see they're not fooling you. Matthew also re-set my maintenance light!! It is worth every Penny at Oilstop! I will be back! Aloha and Mahaloz! Menchaca's

This company is solid, honest, and competitively priced. I have a performance BMW and needed all…read moreseason tires. I'm still under warranty with BMW and do like BMW Seattle, however, chose to give my business to the "little guy"; meaning a local, small business. Korey is the owner and actively involved in day to day operations; however, he has a competent staff, someone always answers the phone, and when my female skeptical mind questioned something that really didn't warrant questioning, they were patient in answering my questions. They know not every repair and tire outfit is honest out there and they genuinely wanted to make sure I completely understood the situation. Highly recommend!

Brought my lowered 2006 Silverado for alignment front and rear were tucking and had bad camber thy…read morequoted me 260 for a 2 wheel alignment and when I recieved my truck back alignment was still really bad they told me they were only able to adjust toe aka my steering wheel and not my camber so they didn't do a full service and still charged me 260 + tax and didn't want to refund half cause he gave me discount already which was only like 20$ off worst shop dont recommend these guys at all. WHAT A WASTE OF TIME AND MONEY

The owner kept in good communication with me. They also picked up special tires I had delivered to…read morea tire store. They were careful with my rims as they are specialized vorsteiners. They were friendly and the cost was very good compared to having my car towed and changed at a tire shop. The overall they were quick and did it right in my driveway. I definitely recommend.

Charged $155 for a tire plug, tire went flat next day, no warranty or refund offered.read more

This place is the best! I came here because light came up and they checked it and it was just a…read moremaintenance light issue which was not addressed at other place I had oil changed. These guys are the real thing! I was not charged for their time!!!!!! Omg please do not hesitate trust these guys with your vehicles they are the best in Town!!!!!!! I'm grateful to them!

August of 2024 we had Buckys install a complete A/C replacement. We moved to Alabama and the system…read morefailed and we called them to get them to warranty replacement. But they said they would have to do the work themselves. So we ended up having to replace the whole system ourselves Crazy

First of all, I should have walked away when the technician told me not to worry about the rear…read moredifferential. He didn't perform a 21-point vehicle inspection that he should have done based on my miles. I was also charged for services that were not done such as a cabin air filter which I don't even have in my car, he didn't check my tire pressure, or other items that should have been checked like my coolant. Lastly, the receipt didn't include details of what was inspected or done. I don't recommend going to this place and I will never go back.

Excellent customer service and attention to quality. John was very helpful in diagnosing my rear…read morebrake issue which led to timely/quick repair - and for a better cost than other surrounding businesses. Also the crew there are close-knit in what seems to be a fun yet focused environment.

I have a 84 ford p/u that was running rough. Discovered nobody want to work on any over 20 years…read moreold or they charge alot more to look at and work on it. Called Juline at Easy street auto, 8425 pac hwy E Tacoma. She said bring it in we'll take a look at it. Gave me a 15 minute free look by her mechanic, he figured it out right away a vacuum leak from a cap plug. They didnt even charge me. I went down the road picked up the cap and it runs great. Thanks to the guys at easy street. Mike N.

Highly recommend. Pleasant efficient staff…read more Had coolant leak, needed radiator replaced. Great service, good job, fair price. Office staff arranged for ride bc have only 1 car, was a huge help. Very convenient for federal Way. Treats bag when leaving was a fun little touch. Again, highly recommend.

After being taken to the cleaners by two reputable but dishonest mechanics, I was on the quest to…read morefind a new one that I could trust. Reading through the Yelp reviews on Skyline Auto, I could see this was a reliable shop. Despite their busy schedule, they were able to fit us into the lineup on sort notice. Based on the fact that my daughter's car was in for a coolant leak, the mechanic quickly identified the issue - and based on my research in online forums, a very common issue with this model. I immediately noticed that the waiting room area was very clean & tidy, and the shop bays were well organized. We were greeted at the desk by a very friendly office manager, who took down all the necessary details very efficiently. Once the parts were delivered, he quickly replaced the failed part, and offered to perform needed system service for the cost of parts, since the engine was already dismantled at that level. We got the car back clean & tidy, and the quality of repair was immediately apparent. The shop rate we were billed for was very competitive, as well. It's such a relief to be dealing with a knowledgeable, honest mechanic again; I will definitely take all my business here.

We were referred to Skyline by our neighbor. We took our truck there for brakes. The owner, John,…read moregot us in the next day, communicated well with us, took good care of our vehicle. The shop was clean and well organized. We will be using his services again for all of our vehicles. He was friendly and took the time to chat with us was honest and transparent.