I unfortunately had two car accidents within two months, but I was lucky to have BigE repair my car both times. I had a great experience with this shop, especially with Gilberto, the technician who took care of my case. The service was excellent from start to finish. Gil was very supportive, professional, and took the time to explain everything clearly. He even helped me deal with my insurance requirements, which made the whole process much easier. When I got my car back, it honestly looked like new again. You could hardly tell it had ever been damaged. I really appreciate the care and effort they put into the repair. If you are looking for a reliable body shop with fair pricing and great service, I highly recommend them. Thank you Gil and the whole team! read more

Here I am again at Big E with another outstanding review. Like everybody who shows up to a body shop it's from an accident. Big E took very good care of us and did excellent work. I'd like to take this opportunity to thank everybody involved with the repair process. We were kept informed every step of the way, no surprises. They fit and finish of the repair was invisible. I know how hard it is to do a quality job as I have repaired and painted many vehicles over the years and I can tell you that making a paint repair disappear is very high quality work. Again, I thank everybody who was involved in the repair of the vehicle. When the vehicle was returned to us, it looked like it had been through a detail shop, just like brand new. A shout out to Adam, he's got a great team. Thanks again, Carl read more

Big E is a great shop! Brad, Misty Geno, Adam I've worked with personally and they really know their stuff. This shop will really advocate for you. Dealing with high bills and insurance isn't fun but this shop and their expertise makes it simple. Definitely, your research and look into finding your own shop. This one is a gem. read more

I do want to say everyone was really friendly and the mechanics do good work at Big E. They have a good reputation and came recommended to me. That is why I am giving this place 2 stars and not 1. But this review is for the estimator Adam. I would warn others to just be careful if he is your estimator and here is why below. I brought my mini van in for an estimate. I scatched the side of the car across multiple panels including bumper, fender, right door, sliding door when I scraped a barrier. I showed him what I wanted to do. I waited 20 min with my son in the waiting area. He told me a price. I decided to go with them even though they weren't the cheapest estimate because they came recommended. I brought my car in and after a couple days Adam calls to tell me it is 3k more for Toyota to check it. I said fine. Then he tells me this is only for the bumper and right front. I said no, it was supposed to be for all the panels. He then proceeds to blame me for not reading the estimate carefully even though I personally showed him what I wanted an estimate for and also did the same thing at 2 other auto body shops and the quotes they provided me with were for all the panels of the van. There was even 1 point during the estimate when I said oh is this so much because it is across multiple panels and he said yes. But on this phone call after work had started on my vehicle, he then tells me the work will be more than double now and I should convert it to an insurance claim since I originally wanted to pay out of pocket (like upwards of 20k). I do think he took advantage me of because I am a woman and a mom and this is the first time I brought a vehicle in for body work. I ultimately pulled the vehicle because I was not okay with this whole process and he refused to take any culpability, and he still made me pay 25 hours (of the original 30 hours in the estimate) of labor and literally gave me back pieces of my vehicle. I paid the administrative costs and fees and labor requested and they released the vehicle. He also refused to put the door back on the vehicle even though I paid for all that labor and as I was helping the tow guy (shoutout Kevin at Hubie's, highly recommend this tow company) load pieces of my vehicle into my van to transport, he then asked me to pay for the bumper since they couldn't return it. I refused. Of course if Adam had provided an accurate and honest estimate in the first place I would have chosen a different auto body shop because the costs would have been more than double other places and I would not have wasted all this time and money and stress over this terrible situation. So in conclusion, I didn't read Adam's estimate line by line because I trusted him to give me an accurate estimate of the repairs I wanted since that is literally what I came in for. But he did not do that and blamed me for not reading the estimate he provided. I would be wary working with Adam especially if you are trying to pay out of pocket and you are a woman. read more

We have been a customer at Big E Auto for several years. Staff is friendly, provides quality work and extremely knowledgeable with navigating the difficult insurance companies! Our car was recently classified by the insurance as a total loss. Adam was extremely helpful, guiding me on what to expect with our insurance company. It was a very long and arduous process. Which Adam said right from the beginning. He was right but communicated with me every week on what was going. Adam also provided me with several information resources for car appraisal, to ensure that we were not getting taken by the insurance company. The end result was a positive experience even though our car was totaled. read more

I had my infinity g37 door repaired there. When i got it home i noticed you could see sanding marks through the paint. Also had my explorer in there to pains the corner of drivers door. It's an easy blend, they wanted to repaint the whole side of the car. Went elsewhere and they did the repair flawlessly for a fraction of the price they wanted to rape my insurance company for. I'll go there to get an estimate just to compare but will never use them again. read more

I just had body work on my car and am delighted with the results. The work was done in a timely manner and with friendly, helpful service. I appreciate that the entire car is cleaner both inside and out than when I dropped it off. read more

We have the occasional need for auto body repair and I've been going to Big E since 1988. The owners that took over are doing a great job and I really appreciate their friendliness, level of customer service and the quality of their work. They do things right. I've taken my Honda here twice in the last few years and have nothing but good things to say about the experience. The location is convenient to us, and they're always good about helping arrange transportation to the local rental car office when we need to drop off or pick up. The prices seem reasonable and they bid jobs the right way, replacing sheet metal and using original equipment manufactured parts. read more

Brad and everyone else at Big E is phenomenal to work with, kind, and professional. I don't think I'll ever take my car anywhere else for bodywork or detailing. Last year someone hit my car in a parking lot and the damage was pretty bad, definitely wasn't your average grocery store parking lot damage. Thankfully insurance covered it, Brad and the team were quick to reach out to my insurance and handle all the logistics. In fact, they were on top of my case more than my own insurance company. I brought my car in for repairs right before thanksgiving, because of the holiday and their current jobs the shop wasn't sure if they'd be able to get the repairs done before the holiday or if it would take longer. To my surprise they had the work done sooner than estimated, all before the holiday. There was a possibility that they would have had to replace the entire door had the damage been worse. With their talent, they were able to pop out the dent and refinish the paint. If you look ay the door now you might think I put on a whole new one. I've inspected their job thoroughly and you can't even tell where the original damage was. Their work is flawless. They truly stand behind their words when they told me that they could make it look like nothing had ever happened. read more

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This review is not based on actual work, but a required assessment by my insurance following an accident. Their low ball claim payout is exactly why I needed someone like Brad in my corner. He is the consummate professional and auto body expert, whose attentiveness, demeanor and support is top notch, especially if you're in this stressful situation following a crash. Brad and his team provide amazing service, squeezing me into the schedule within a few days and delivered the necessary information to backup my claim. read more

I damaged the front end of my Prius when I ran into another car. (See before and after photos.) I checked several places and chose Big E and I could not be happier with the work they did. They worked great with my insurance and did the work fairly quickly and cleaned the interior thoroughly. read more

Big E Auto Rebuild - After - Body Shops Near Me - Seattle, Washington

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I got into an accident that the other person was at fault for, backed into my back passenger side door when I was parked.. my car looks just as good as before and they helped me out/handled the insurance part. Everyone has great energy and hard work ethic there. I will be back for future needed repairs and would definitely recommend coming here! read more

I have have had significant accidents repairs here with two separate cars over about a decade with Brad. They have always been so easy to work with insurance companies and complete great work. They do quality work that makes your car feel like new. They have been so easy to communicate with me directly, via phone an email. Brad and the staff are very straight forward about what is needed without complications. I recently showed up with a very old car they could not work on because of the paint tech and other issues, and gave me local recommendations for other shops. To me that shows how much they are in for your personal satisfaction, beyond getting work. gave remediations and thoughts on best solutions. Always a great shop and great folks. Would trust with my work always. read more

206.243.7916 is NOT a phone number I wish to ever use again...but if I had to, I know I am good hands with Big E Auto Rebuild (206.243.7916)! From start to finish, reception to its talented tech team, I received exceptional service and am happy with beautiful work. Every person I dealt with was very responsive and super helpful through the process. Brad is a master at navigating the insurance world! Without hesitation I'd recommend Big E Auto Rebuild. read more

they did a great job. Certified collision repair facility for Honda and acura. I fixed my pilot here. read more

Everything is good, works quickly, but there is only one disadvantage. There will be a red-haired woman serving as one. The service is very bad, like being a racist. read more

Big E Auto Rebuild did an exceptional job repairing my car. I came in with a broken bumper cover in the rear left, assuming I would be without a car for a week. From the moment I arrived, they greeted me and explained everything that was going to be done. The manager even offered to do a couple paint touch-ups for free. He was very informative and really knows his profession. In just two days, I got the call that my car was ready and went in to go pick it up. It looks awesome! I really enjoyed my experience here and would highly recommend it to anyone looking to get a high quality auto repair job with exceptional service at hard-to-beat prices. read more

I have used Big E Auto Rebuild in the past and have been very happy with the work in the past. Since then it is under new owner. I had my car in for after an accident and I stressed that they take their time put it back together right since it was only about a year old. Unfortunately they just threw it back together and missed multiple details. The two side mirrors were different colors, new rivets and bolts were not painted, missing and mismatched push pins. molding not replaced or not secured. They admitted that the car was not checked over before returning to customer. It was already returned to them to fix the more obvious problems but I am still finding poor workmanship. Big Red Flags. read more

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We needed some auto body work done after being hit by an uninsured motorist. Make sure you have your insurance people!! Big E employees were polite, courteous and very helpful. They explained the process in a clear and concise manner and completed the work in a timely manner. The work they completed (bumper, exhaust, hitch replacement, paint job) was exceptional. My car looks great again. They also cleaned my vehicle inside and out! I definitely recommend this shop! read more

Great service, had a drink driver read end my parked car and Big E was the best shop with a quick turnaround. They use new parts to repair your vehicle and offer amazing detailing read more

I had my car damaged in a hit and run - the front fender on the drivers side was completely smashed in and I was unable to open the drivers side door. I found big E auto rebuild by looking up places online and dropped by for a quote - the folks there were all super nice and they made the process of getting it covered via insurance hassle free - just had to fill out some simple paperwork and they did the rest of work in communicating with my insurance. They were upfront about pricing and the costs I'd have to pay out of pocket - no hidden or surprise fees! I did have a bit of wait before I could get my car fixed - about 2 weeks - but they did such a nice job that I personally think it was worth the wait! I attached photos of the before and after for reference. From the beginning to the end, everyone was nice, welcoming, professional, and my car looks just as nice as it did before it was damaged. Something else to note: their property is gated, so I felt very safe leaving my car there overnight while it was being worked on. Other auto rebuild places that I checked out did not have as secure of a property, which was another factor that resulted in me choosing Big E for my repairs :) read more

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Brad and the team at Big E are THE BEST!!! If you need bodywork done on your vehicle, look no further, no one will take better care of you than this team! I was in a bad accident with my year old brand new car and Big E fixed me up, car looks as good as the day I drove it off the lot. I was expecting to have to wait awhile for my repair to be completed, but they had me back in my car in about a week and a half. Brad had a rental car ready for me before I even left the shop. This was an insurance repair. read more

I requested a quote for painting job over the net with just a picture for minor bumper scratch and response was honest and spot on. I am still in the process of selecting a shop but this place is 1st in my list. read more

These guys are awesome!!! They go the extra mile every time to ensure the highest quality customer service! Even after picking up my truck and finding a small imperfection on the fender flare they replaced they offered to pick my truck up while I was at work and fixed it and had it back to me before I left for the day. Easily the best experience I have ever had at a body shop!!! read more

Howdy all! I chose Big E auto rebuild from their long standing family business and great reviews. I live in Newcastle so I could have taken my car to a closer shop but I chose Big E and I made the right choice. Not only did my 2014 Prius V look better then new but it was also their fantastic warm level of communication. Thanks for the great work and customer service and your quickness! Adrian W. read more

Although it took forever for my parts to arrive, the staff was very kind, Judy called me and updating me of the status of my car always very polite and friendly. The owner Bill was also very nice and fun. My car looks great! As if nothing ever happen to it. I just hope it all turns out good but if it doesn't I like that they have the warranty on there work and repairs read more

Big E Auto Rebuild - Body Shops Near Me - Seattle, Washington

Just when I thought auto repair places were like lawyers; not to be trusted and question everything, Big E proves me wrong. Not only are they honest, they're quick AND they take care of everything they say they will and then some!! I went 30 miles out if my way to get my vehicle fixed at Big E and now, after this awesome experience, I would go 60+!!! I couldn't recommend this place more!!! .....no, not an employee, not a family member, and not reimbursed for this comment, just a VERY happy customer!!! Thanks Tom and Brad!!! Your shop ROCKS!!! read more

Every time I need to take my car in, they are kind, honest, and explain my options. Even though I don't live in Burien anymore, this is where I go for body repairs. read more

Big E fixed my Eurovan's damage and were diligent in finding a replacement mirror which is a rare part nowadays. Great communication and timely service. They also fixed some dents on the side panel and it looks new. Very pleased with Big E! read more

Will never go back! Bait and switch. Take car in get estimate, seems reasonable, take car in, get rental, they have car for 1 day, then call and increase the estimate by $600! What can you do? If i say no, my car won't be fixed and I have to take all this time to get another estimate. Had they given me an $1800 estimate in the first place, I definitely would have shopped around for options. Extremely disappointed. Expressed my disappointed and completely disingenuous response. I don't trust them and will never go back. read more

My car got hit while parked at work, I was referred here by Honda of burien. Took my car here got a quote within 10-15 mins. Got a check from the insurance company and brought the check straight here. Everyone was helpful and answered all my questions. Repaired was done and on schedule. Would definitely come back if anything I need too. read more

The front bumper of my car was hit & Big E fixed it perfectly! Had exceptional service and was very happy with the people who work there. Very responsive and very helpful through the whole process. Cleaned both the inside and outside of the car as well! Would recommend to anyone. read more

Big E has done great work on two jobs with excellent communication. They were recommended to me from a dealership because of their great reputation. Recommended. read more

Always great service And workmanship! Always-put things back together right! We've had 4 or more + cars repaired here. We'll keep coming back read more

Convince. That's what this shop is all about. They made the whole process easy. From the estimate to the actual fix. This shop keeps you in the loop during the whole process. They were great and I'd recommend them to anyone. read more

The staffs are super helpful and friendly! Brad was very professional and honest about my situation and help minimize the expense.

Big E has served our family well! They are competent, careful, and compassionate. I am picky and absolutely trust Big E. They are honest and communicate at all steps in the process. read more

As much as I hate going to Big E because it means that my car is battered and needs body work, I always am very happy with the level of professional service I receive. I've taken many makes, models and years of cars here and every time they come out looking newer and cleaner than they were when I dropped them off. They also always make dealing with insurance a non-issue. One more thing, after they are done they wash and detail your car when they are done! Take the extra time to come out to Burien to get your car fixed here. If rental cars aren't your cup of tea, it's a 10 min walk to the Burien Park & Ride where you can easily get to Seattle or Bellevue. read more

BIG E has been my go-to auto repair shop for the last 25 years, and they are the shop I recommend to anyone and everyone who asks me for a recommendation. This week, once again, they did not disappoint! In fact, they went above and beyond! What a statement to be able to make in this day and age when excellent work (and taking pride in ones' work), and excellent customer service all seem to be things of the recent past. My insurance company, State Farm, had really given me the run around - both literally and figuratively - and, by the time I crossed the threshold at BIG E my patience was gone, and I was really angry. The first person to greet me was Jen, who listened patiently and with a knowing smile. She answered all of my questions clearly and intelligently. I felt myself start​ to relax​. Kaeson then came out, introduced himself, and together we walked out to look at the damage on my car. He, too, was patient​ and answered all of my questions clearly. I felt myself relax even more. Yesterday, I picked my car up and Brad greeted me with a big smile​​ and even hopped into my SUV rental to park it across the street. Inside, Jen and Brad both talked to me about the repairs while we took care of the paperwork and payment. Brad and I then went out to take a look at my car. The bumper looked brand new - gorgeous work!! Brad also pointed out that he had been able to remove the tar that I had picked up driving through all of Seattle's construction zones, AND the interior had been vacuumed and the windows cleaned!!!!! I was so happy not only with the beautiful detailed work the tech's at BIG E had done, but I was also happy with the sincere care and thoughtful customer service that I received from Jen, Kaeson, and, especially, Brad. I gave Brad a big hug, and drove away with a smile on my face, and feeling very relaxed, indeed. Thank you, BIG E! Thank you, Jen, Kaeson, and Brad. You're the best! read more

Brad and his team provided fantastic customer service, and quick turnaround in the repair of our Prius. Our vehicle incurred front end damage, and after only 2 weeks, it now looks brand new. They worked with our insurance company, and made the process painless. We are repeat customers, and trust our vehicle to no one else but Big E. We have referred friends and family who have been equally satisfied. Thank you Big E, for all you do! read more