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Big E Auto Rebuild

4.6 (89 reviews)
Open 7:30 am - 5:30 pm

Services - Big E Auto Rebuild

Bumper repair

Collision repair

Auto customization

9 More Services

Dent removal

Auto exterior customization

Auto frame straightening

Auto frame testing

Auto hail damage repair

Paint and scratches

Vehicle painting

Auto steering and suspension repair

Rear-end damage

Big E Auto Rebuild Photos

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Recommended Reviews - Big E Auto Rebuild

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Reviews With Photos

Damage
Marite D.

Brad and everyone else at Big E is phenomenal to work with, kind, and professional. I don't think I'll ever take my car anywhere else for bodywork or detailing. Last year someone hit my car in a parking lot and the damage was pretty bad, definitely wasn't your average grocery store parking lot damage. Thankfully insurance covered it, Brad and the team were quick to reach out to my insurance and handle all the logistics. In fact, they were on top of my case more than my own insurance company. I brought my car in for repairs right before thanksgiving, because of the holiday and their current jobs the shop wasn't sure if they'd be able to get the repairs done before the holiday or if it would take longer. To my surprise they had the work done sooner than estimated, all before the holiday. There was a possibility that they would have had to replace the entire door had the damage been worse. With their talent, they were able to pop out the dent and refinish the paint. If you look ay the door now you might think I put on a whole new one. I've inspected their job thoroughly and you can't even tell where the original damage was. Their work is flawless. They truly stand behind their words when they told me that they could make it look like nothing had ever happened.

After

I damaged the front end of my Prius when I ran into another car. (See before and after photos.) I checked several places and chose Big E and I could not be happier with the work they did. They worked great with my insurance and did the work fairly quickly and cleaned the interior thoroughly.

Mismatched Mirror

I have used Big E Auto Rebuild in the past and have been very happy with the work in the past. Since then it is under new owner. I had my car in for after an accident and I stressed that they take their time put it back together right since it was only about a year old. Unfortunately they just threw it back together and missed multiple details. The two side mirrors were different colors, new rivets and bolts were not painted, missing and mismatched push pins. molding not replaced or not secured. They admitted that the car was not checked over before returning to customer. It was already returned to them to fix the more obvious problems but I am still finding poor workmanship. Big Red Flags.

Before

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2 months ago

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1 year ago

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Justin W.

Thank You! I will let the paint team know what a great job they did.

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1 year ago

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Jami C.

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Jami C.

Thanks for the review Adrian!

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John W.

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7 years ago

The staffs are super helpful and friendly! Brad was very professional and honest about my situation and help minimize the expense.

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4 years ago

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17 years ago

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Justin W.

Thank You Cameron, I very happy we could do such a great job for you!

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8 years ago

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Ask the Community - Big E Auto Rebuild

Do they have a key drop box if we were to bring our car there and leave it?

We do have a key drop, but all cars must be pre approved prior to drop off even for estimates. We are often a few weeks out on our scheduling and space is limited and people have actually dropped cars off at the gate without keys or wheels! We need… Read more

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Review Highlights - Big E Auto Rebuild

I have have had significant accidents repairs here with two separate cars over about a decade with Brad.

Mentioned in 14 reviews

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National Auto Collision

National Auto Collision

(199 reviews)

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

NAC does a phenomenal job with your vehicle. They take such detailed and careful care -from the…read moremoment it arrives on their lot to when you pick it up and leave. I noticed some blemish when I went to pick up the car and they immediately looked to get it fixed and replaced on the spot even though the mark wasn't there an hour ago on their inspection. they thoroughly fixed the damage to the rear of the car, and even went above and beyond to buff out / detail some of my front that was unrelated to my original incident. super nice and thoughtful, I was blown away by the service and quality of work. they do have an account with Tesla so they order OEM (original parts direct from tesla), so you have peace of mind that your car is returned to its original state of quality. they also have 5yr warranty on their fixes so you can be assured the work is maintained or they'll help you fix until you're happy.

Gerber Collision & Glass

Gerber Collision & Glass

(36 reviews)

I had my 2020 Audi RS3 repaired from a small fender bender. I was greeted by Penny and Zirok at the…read moreBurien location. They were both super friendly and knowledgeable and answered all my questions on what to expect from the repair and length of time I would need a rental car. They arranged my pick up from Enterprise and it was one of the best experiences I have ever had with an insurance claim repair. I give them kudos for the 5-star handling of my repair. I recommend this particular repair facility anytime a friend asks where I go. Thanks Penny and Zirok for going the extra mile and with a smile!!!

I'm disappointed with my experience at Gerber Burien. The quality of the repair was fair, but the…read morestaff have a serious communication problem. It took months to schedule my estimate and my repair and after I got my vehicle back I noticed a few small issues that I brought up to their technicians. They fixed those issues for me on the spot and promised me a free loaner and further repair if the issues returned. Well, the issues did return and it took WEEKS for them to talk with me on the phone before I finally gave up with planning my return and just dropped by. When I did, they claimed they could not reproduce the issues and told me the new rattling sounds my vehicle was making were perfectly normal. I call BS on that. If you love your car, don't go to Gerber Burien. EDIT: I'm updating my review to one star because they reached out pretending to care and never followed up after I gave them my repair number. Pathetic. Star far, far away.

Burien Auto Rebuild

Burien Auto Rebuild

(19 reviews)

For lack of response when calling and no one answering their phones. Very frustrated and will…read moredrive up tomorrow And speak with Julie.

My journey with Burien Auto Rebuild began after two deer jumped out in front of me on a steep…read moresection of the North Cascades Highway. One yearling wasn't lucky. I read reviews and thought this would be a good place to have the front of my truck repaired. The administrator came out and took photos using a smart phone. First mistake. One must poke and prod; feeling for weak spots which may not show in a photo. I was told the repairs would take 3 days. Great, I would be without for 3 days. Two days later I received a text telling me it would be 5 more days. They didn't notice the damage which the photo did not show. Now, I wanted OEM parts (both headlight assemblies), but they failed to get me the parts list until after they had ordered them (cannot restock parts). They were inexpensive after-market parts. Not to my liking! Eventually my truck was returned on a Thursday. Saturday, I had a function in Skagit County. I returned in the dark. The passenger side headlight beam was aimed at the fog line. Where the driver side beam was aimed was anybody's guess! I took my truck back to have the headlights aimed correctly. Before I did, I researched headlight aiming. The truck was about five (5) feet from a garage door. Not even close to standard procedure. I asked to have them show me the adjustment screws with a hands-on approach. The mechanic was short with me. He pointed and hastily talked me through it. In my garage I set up a standard headlight aiming area. Both headlights were aimed very high. I adjusted the passenger side first. The driver side was next. This is where I got pissed. Someone had taken a knife to the little rectangular box with the adjusting screw. They had cut all the way around it just like one would cut out the bottom of a box. The adjusting screw had no base. It was floating in space and rendered useless. The vertical aiming of this headlight was impossible. The lesson: I told the insurance company about this. Burien Auto Rebuild said it was good when it left their shop (no unbiased opinion). The insurance people (not happy with Allstate) said they believed the shop. Because I had "touched it", they couldn't do anything about it. Basically, Allstate said I was lying. Burien Auto Rebuild said they would never use a damage part. I would never take a knife to my truck. So, who is lying? Burien Auto Rebuild! So, take your time and do your due diligence. When I drove past this garage I had second thoughts. I should have followed my gut instincts. Also, ask around if possible. There are much better rebuild centers to take your vehicle. Oh, and by the way, between the 2 legged and 4 legged personnel they also manage to put some scratches on my truck. I am in contact with my insurance agent to see what he can do for me. No matter what I will not go back to Burien Auto Rebuild. Finally, I will be taking my truck to a dealership and having OEM parts used to redo the headlamp assemblies at my expense.

Burien Collision Center

Burien Collision Center

(4 reviews)

So I have taken a few of my vehicles to Burien Collision Center and had very good results and the…read morebest part is their honest prices. My last repair was a lock that needed to be fixed after someone tired to break into my vehicle. Instead of trying to go the most expensive route, Gayle the owner explained he would like to try to rebuild it and save me some money. If he couldn't repair it he would be able to find an inexpensive alternative and install a new lock set. I felt like my best interests were being considered not just a bottom line. I need to recommend you stop by for an estimate and then stop in again to set up a drop off date if you choose to get your repairs done here, they were kind of hard to get in touch with by phone because they are most likely very busy, so plan ahead.

First off, I never write reviews; however, I felt compelled to create an account just to give…read moreeveryone a heads up on my experience with this horrible shop. I took my Toyota Tundra in for some repairs since I figured that the shop was affiliated with Toyota, so the service should be good. Oh boy was I wrong. I dropped my truck off a month ago and was told that my truck should be done by the end of week 2. The truck needed additional repairs and they said they contacted my insurance to get the adjuster to come out and see and approve of the repairs, which they should be there in 1-2 days. My insurance didn't call me about it until 4 days later to tell me that the adjuster will come out there to see the truck, so... Did the shop really call my insurance at all before giving me that 1-2 day estimate..? Either way, they said the car will get done by the end of week 3, so I called on Thursday to get an update. They tell me it won't get done and should be done by early week 4... So I called on the following Tuesday to get an update and they tell me it won't get done by Thursday... I called just now (it's Thursday) and the guy handling my truck isn't here today and the person filling in said the truck is still in the paint shop (which Mike told me it was in the paint shop on Tuesday and should get painted and reassembled the following day). He tells me it probably won't be done by the end of today.. So now I'm waiting on him to come back from lunch to give me another update... WORST experience in my life. Definitely wouldn't recommend this place for anyone.

Kirmac Collision

Kirmac Collision

(2 reviews)

Kirmac seems to be maybe a franchise, as I have seen one in Kent and another in Auburn…read more I came here per my insurances recommendation because of an accident I was in. Matt helped me out in the first two inital greetings and then Larry (the owner), basically followed up with all the cost estimating and appointment setting. I'm not a huge fan of dealing with mechanics shops and hadn't really had the experience of dealing with a body shop before, so I had the same feelings at first that I do of mechanics placese. I was told by my insurance that this place was handling both the body damage and a mechanical diagnostic. Before I picked up the car, I called in to inquire about the status and Larry informed me the work was done and that they had taken it around the block and "listened" for anything unusual. After some conversation, it was made clear that they do not actually have a certified mechanic on staff and I was uneasy to the tune of the "diagnostic" done as Larry had stated "well, we didn't know what it sounded like before you brought it in of course but nothing sounds out of the ordinary". This is an issue I took back to my insurance, who in turn decided to let me take it to the dealership for the diagnostic. NOW. The good news! The body work was increidible and the work is guaranteed by the shop for life. Not to mention, after I picked up my car from the dealership they told me the car was fine and also stated that whoever did the body work on the front end did a really stellar job. When I told them it had been Kirmac they said, oh yea that's a great shop! We tell our customers to go there all the time. So, while there was some initial confusion about the dx portion of the services rendered I do have to give a shout out to Kirmac in Burien and a BIGGER shout out to Larry. You guys handled my repairs really well, were very patient with my waivering on the final results and I especially appriciated the little card and hand made basket of chocolate that you left on my dash board. You guys rock! This shop is excellent.

Took my car to Kirmac on the recommendation of my insurance company. The work they did was great. I…read morecouldn't even tell that I had been in an accident. I did notice an issue on my car door after I picked up my car, called them up, took it in the next day and it's as good as new. I would go back to them. My only issue is that their communication isn't the greatest. I never received any phone calls about the work being done even though I left them several numbers to reach me at. I did receive emails though. Unlike the previous reviewer, I did not find a hand written note or chocolates in my car when I picked it up.

Big E Auto Rebuild - bodyshops - Updated May 2026

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