Mike was so helpful and friendly. Walked us through the insurance maze and getting a rental car. Very happy with the quality of the work. Our car looked like nothing had ever happened to it! Would use again and recommend to others. read more

My beloved car was recently involved in a hit & run, and my insurance claimed it a total loss. I wanted to get a second opinion so I hit up Yelp and set up an appointment at Michael's Collision Center. Right away, Mike greeted me warmly - and by name! - upon arrival. He got a quick overview of my accident and where I was in the insurance process, before assessing the damage. He thoroughly explained what repair would entail, the timeline to repair, and ran some quotes. My previous collision evaluator provided a similar repair quote, but Mike made everything much easier to grasp and comprehensively overviewed what each step would entail. Mike told me he operates the way he'd like to be treated, and that very much came through. He was extremely professional, approachable, and real, and talked to me like a human not a checkbook. He took the time to explain allll the nitty gritty and gave me all the data I needed to make an informed decision. I ultimately chose to let my car go (still sobbing!) but I felt empowered and comfortable to make that decision based on Mike's thorough assessment. Our interaction was relatively short, but I'd absolutely return to MCC if - god forbid - my future car requires collision repair. Mike is the man! read more

Mike is just great. Great attitude, very professional and got my car back in great time and in perfect order. Highly recommend!

Getting hit by another car is stressful, but Mike at Michael's Collision Center made the recovery process entirely seamless. He patiently answered all of my questions, provided invaluable advice regarding the insurance claim, and restored my vehicle perfectly. His professionalism and expertise turned a bad situation into a great experience. I cannot recommend Michael's Collision Center enough! read more

Mike was super helpful. He fixed a cosmetic issue w my car and was very professional and considerate!

Mike repaired my car and it turned out amazing! Looks better than even before the fender bender. Mike is super knowledgeable about cars, insurance, the physics of collisions and everything in between. A former engineer who is following his dream. His shop is immaculate which is a telling sign of his work - meticulous and thorough. And most of all, he's honest and true to his word which is super important to me - especially as a woman who doesn't know much about cars. read more

Mike is a great guy, he had my back the whole time dealing with the insurance of the gal that hit my car. He gladly answered all my questions, was patient, honest, friendly, and his team did a great job on the repair. I'm satisfied, and would go there again. Thanks Mike! read more

Michael himself is friendly and cares. it turns out the wreck caused the frame to get bent. It took a lot of investigation to find it.

Very knowledgeable and responsive staff with incredible attention to detail. My car looked fantastic. Thank you!

Excellent experience. Repairs looked great and very communicative and responsive throughout the process about timing and costs.

Mike did a beautiful job on my car. But more than that he helped me navigate a very frustrating insurance experience. He was really in my corner. I will go to him for any other needs in the future. I highly recommend this shop. read more

We are very happy with the body work on our 1999 Lexus RX300. Mike and his crew did excellent work and at a very reasonable cost. Mike communicated well, was responsive, and he kept us informed on the progress of the repair and the costs. He walked through the repairs that would be needed and the associated costs. Ultimately, Mike probably did more work than anticipated. But he kept the final costs at the estimated costs. Thanks, Mike. Our car never looks better. Great work! read more

Michael's Collision Center - After Pic 1 - Auto Repair Near Me - Burien, Washington

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Micha is very knowledgeable on body work and paintings, truly understanding of your situations and accommodatin! excellent customer service. Highly recommended read more

Michael and crew did a superb job on our 2029 Dodge Grand Caravan. Michael was meticulous in detail, honest about pricing and finished our job in a timely manner. We are very happy with the results. Highly recommend. read more

Unfortunately, this place is very unprofessional. I made an appointment for an estimate and initially, Mike seemed like a nice guy. He checked out my car and assured me he would get back to me no later than "tomorrow morning." I waited patiently, but after two or three days with no response, I called four times, left two voicemails, and even sent two texts--still nothing. If he was too busy or unable to take on the job, a simple heads-up would have been appreciated so I could take my car elsewhere. Instead, I was left waiting and wasting my time. Poor communication and lack of professionalism--wouldn't recommend. read more

Michael's Collisions did an excellent job fixing my car. Quick, professional, and the results were flawless. Great service from start to finish! read more

Michael's Collision Center just completed the repairs on my car after it was side-swiped. We can't even tell now where damages occurred or where the new painting began and ended. We couldn't be happier with the results. Michael provided regular status and completed the work ahead of schedule. He also went above and beyond in working with the insurance company. I strongly recommend Michael's for any collision repairs. read more

Mike is the first we call for estimates and has helped us with two vehicles. He's smart, up-front and honest. With years of experience with auto insurance and repair, we will never choose any place else. He treats his clients like family. Thank you Mike! read more

Amazing service, excellent communication, and thorough!! I can't say enough good things about Mike and his services. He identified the root cause of the body of my car hitting the tire and fixed everything properly. My only regret was waiting as long as I did to call him. Mike was thorough and work was priced fairly for the service. He definitely went the distance to make sure the job was done right. 10/10 would recommend him read more

Michael's is an excellent repair center. I got exactly what I asked for my Maserati. I was well informed throughout the process and I'm glad I found you. 10/10 recommend! read more

My 2013 Hyundai Elantra was hit and I was recommended this shop by a friend. I couldn't be happier with my experience at Michael's. Mike was professional, personable and made me feel confident in his services every step of the way. The work was done quick at a fair price and the results were fantastic! I can't tell the difference between where my car was hit and the rest of the vehicle. I will be returning if I ever need work done again. Bravo! read more

The entire experience was excellent. Great service, quality repair. The best features were no chaos at the shop and a clean and organized space. Have you been to a repair shop where it's loud, paperwork all over the place, dirty, etc.? Not at Michael's . The repair was perfect. He's nice, professional and has earned my repeat patronage, should the need arise. read more

Michael is trustable and transparent. He did an excellent paint match on a difficult color, and my car looks as great as it did when I purchased it. He was also proactive working with insurance, taking a lot of the frustration off of my shoulders. For a smooth process and a great product, this is a fine choice. I will return with any other work that needs to be done. read more

I am so glad I found Michael! He did a fantastic job on our Kia Seltos. The work was done quickly and interactions were professional, polite and friendly. Michael even installed new headlights as a special favor!! I've already passed his name on to a friend who needs work done! Thank you!! read more

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Make sure you are going to have your car repaired there because 'free estimates' are not free if you change your mind. Once I told Mike 'no, thank you' on their estimate, he sent me an invoice for $1,500 for 'secure storage' (unsafe neighborhood), Admin Fee, Shop Supplies, and an egregious credit card fee of 12%, saying 'that's what they have to pay the CC company'. They held the car hostage until we paid a negotiated $1,000. We were never told in advance of these expected fees. I was fooled by all the positive (fake?) Yelp reviews. I have alerted the Attorney General's office through their Consumer Complaint division and also the BBB. read more

Michael's Collision Center - Auto Repair Near Me - Burien, Washington

Work was done on a timely manner. Great customer service. Shop worked directly with insurance company so less hassle on my part. Highly recommend. read more

Our Prius doors were scraped while we were parked on a street. No one stopped or left a note. While the damage was minor, it scrapped off the paint and was dented slightly. Doors had to be taken off and totally repainted. Michael did a great job matching the original color (silver, which is difficult to match), did it for a reasonable price and very quickly. Friendly and professional! Car looks brand new. Highly recommended! read more

Michael's Collision Center is the place you want to have your car body work done! We've had work done on two separate vehicles and they delivered on quality, price, communication, customer service, and with integrity. They do what they say they're going to do and do it with pride and respect for the customer and their car. I don't think we've ever been treated with such respect and consideration as we have been at Michael's. I'm hoping our cars don't need body work in the future, but if they do, you can be sure I'm going to Michael's! read more

Our insurance was not able to find a body shop they work with and advised we look. Michael's was the first I called and that was it. Very professional and honest and got things done. Our car ended up being a total and he communicated with us and the insurance immediately and got the process moving. We have not had our car repaired there but we will definitely keep Michael's contact. Thank you for being honest and helping during this unfortunate incident we had to endure. read more

I don't review very many companies on yelp but this one deserves it! Our insurance company was a nightmare in finding us someone to fix our vehicle. The shops they recommended were 3 months out on any repairs. I called around to 8 different shops. Most were the same. 8th call was to Michael's. He could get me in right away and my vehicle was fixed a week later and returned to me. So impressed with his work, timing and communications. He even took care of all communications with our insurance company. Knock on wood we don't need any more collision work anytime soon but if we do, he is the first person we will call. read more

Totally recommend MCC. They are effective, efficient, and strong advocates for their customers. They helped us navigate the difficult process of working with insurance companies --twice. They took care of us with the rental car company, too. We barely had to do anything. They are fun people and great professionals. read more

If I could give Michael and his manager Michael lol a million stars I would! My car was involved in a t-bone crash and due to insurance ended up being extremely costly for me. GM Michael was so empathetic during the entire process. Typically car repairs with insurance take 3-6 weeks right now and he understood that as a business owner who needs a vehicle to run a business went out of his way to quickly fix my car. At first estimated at 3 week process, I got a call a week earlier saying my car was ready!!! He kept me informed and showed me exactly what the damage was and why it cost what it cost. Even working with me to find ways to save on cost, including recommending a better insurance company! Not once did I have to wonder what was happening with my car or why the cost was what it was. He was knowledgeable and timely every step of the way. What made me the happiest though was his empathetic attitude the entire time, not once did he have a negative thing to say. He heard all my concerns and explained everything to a woman like me who knows NOTHING about cars in a way I could understand. Thank you so so much! Sorry for the delay in the review! I hope I never HAVE to come back but if I do I'll ALWAYS go here vs the big corp repair shops. read more

The owner of this Business is courteous, friendly and fair. He was also very respectful to me as a female consumer. If I could give them a 10 rating I would! read more

I can always rely on Mike for his professionalism, honesty and timely repairs. He recently installed a catalytic converter shield on my Prius; an unusual request, but important to me since the original catalytic converter had been stolen. I wanted to make sure the new one would be protected. By the way, this is becoming a common theft in these days. I highly recommend Mike to fix anything that other shops won't. He even took a picture of the newly installed shield. read more

Michael's Collision Center - New catalytic converter shield for a Prius. - Auto Repair Near Me - Burien, Washington

Michael's is the best repair center in the area! Got exactly what I asked for at an affordable price. The staff is very knowledgeable and friendly too. read more

Great place to get your car repaired. very professional fair bid, Michael does not insist you go through Insurance company like several in the area do. Thank you Michael great job. read more

Very happy with all aspects of repairs to our car. Communication was professional and friendly. Repairs were done ahead of schedule and car looks beautiful. Dealt with insurance company on our behalf and made what could have been a long, drawn out, and complicated process easy and stress free! Would highly recommend! read more

Great customer service, they worked above and beyond to meet our needs. Even after the service was complete they would still tried their best to help with other car related issues. Will definitely be coming here again! read more

I had an accident several months ago and not only did they do a great job fixing our car right away, they also communicated with me and my insurance company in a professional and timely manner. definitely recommend- they were wonderful! read more

Can't say enough good things about Mike's Collision in Burien. Totally independent shop that insisted the quarter be changed. Unlike what GEICO wanted Service King to pull out the dent and slather with bondo. If you get into an accident, do not go to the shop they recommend. They are beholden to the insurance company to cut corners. read more

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