They did a great job, at the agreed price, and it was even ready earlier than they said.

Rude. Lazy. Entitled. Speak to women like they're not intelligent. Tried to shame me for wanting to get multiple estimates. Never sent me an estimate, or really did anything. But refused to do repairs on my car when I told them I wanted Land Rover to replace my windshield, but they could repair damage to bumper. 2 separate claims. But I guess they already "bent" too much. They wanted the money insurance sent me upfront but got pissy when they had to wait a couple days for it to be deposited in my account. Not sure how common it is to demand money upfront. Assuming the only reason is because I'm a single woman and easy target. Based on how I was spoken to. He said "Don't get roadside assistance. Always sign up for rental reimbursement in the future." Um pretty sure I've had insurance for 25 years & you know nothing about my situation. So keep your opinions to yourself and write up & send an estimate before you demand $2,500. I don't know... pro tip from a sr corporate finance manager lol. If you're a woman I advise you pass. read more

Alpine Collision went above and beyond for me. My car insurance company wanted to use aftermarket and salvaged parts. Alpine Collision went to bat for me. They made sure I got OEM and full payment of repairs made. They kept me informed and up to date with progress. I couldn't be more pleased. I highly recommend them and will be using them in the future. read more

Alpine Collisions - Ball Joint busted and I crashed into a curb. There was more damage than can be seen in the pics. Repairs were Top Notch. - Body Shops Near Me - Seattle, Washington

The team at Alpine Collisions was an absolute pleasure to work with, and they made my car look like new again. I actually had two different repairs needing to be done: One covered by insurance, the other not, and they made things so simple. They explained everything that needed to be done for the repairs and why, and provided the clear line by line estimate, as well as communicated directly with my insurance company on that portion of the project. My repairs ended up being complete even before they had estimated, and it looks beautiful! The color of my car is a very unusual one, and I was worried they wouldn't be able to match it, but it matches perfectly. I would definitely recommend this friendly, skilled place! read more

Dennis and Oscar are amazing. They made this process seamless. Dennis worked directly with the insurance company and had my rental car waiting for me when I dropped off my vehicle. My car looks fantastic, and I was in and out in 1 week. I could not be happier!!! HIGHLY RECOMMEND read more

I collected estimates from several Seattle collison repair shops. Looking to get "just one more," I stopped by Alpine Collision. I didn't have an appointment, but Dennis was courteous, professional and available to help. He provided an estimate quickly and walked me through the process, estimate and repairs, answering my questions along the way. The estimate was very competitive and I liked the idea of supporting a small, local business. The repairs were completed quickly and my car looks better than new. Fingers crossed I don't required Alpine Collision's superior service again, but if I do I will definitely be back. Highly recommend! read more

Alpine Collisions made the repair process smooth and stress-free. Friendly staff, quality workmanship, and my car looks brand new. Highly recommend! read more

Dennis and his team did an amazing job on my vehicle! Brought it in for a repair that the Subaru dealership said they could not accomplish. Had a quick time line of a week before my cross country drive, they were able to accomplish it in less than that. If you are deciding between shops highly recommend this one!! Very happy with how my vehicle turned out and the timeline they were able to accomplish it in! read more

This is my first time leaving a review for an auto shop. I went in there to get a repair estimate for a huge scratch on my car. Dennis was the one who took care of me throughout the process. He went through everything and gave me an estimate and suggested me to go through insurance. I was a bit nervous and I don't know a lot about cars. Dennis made me feel very comfortable and helped me throughout the insurance process. It's rare to find this kind of customer satisfaction. I highly recommend these guys, they know their stuff and are super kind and accommodating. read more

Came here for a quote, the manager I think was trying to be helpful but asked things like "do you have a man in your life helping you with this" and "im trying to bring this conversation down to your level" and overall he was helping me with my claim but I was feeling quite pressured to give him the business that day. At that point I left, thanked him for his help and said I needed to think about my options.... I honestly was not very happy but just chalked this up to maybe not a good fit at this point, but then a week later got a message from him that he scheduled my repair and scheduled a rental car, without my consent??? It actually delayed my repair with the other shop because the insurance company got confused. I actually explained to him why this made me uncomfortable (to schedule a repair with my consent!) and how the initial interaction felt pushy and he accused me of being ungrateful... honestly felt very uncomfortable and the gender dynamics of this was quite upsetting honestly, so felt I should share even though I am not a review person read more

I found Alpine after 3 different body shops didn't want to work with the insurance that was paying for my car damage. Dennis and Oscar were so helpful and walked me through all of the steps they were taking to fix my car, work with the insurance and make sure I didn't have to pay anything extra. The shop is no where close to where I live but if I ever need work done on my car in the future I will absolutely go back there. read more

Please stay far away from this place. They started working on my car without my approval when I just wanted an estimate done. They accepted $8000+ payment since I thought the car was fixed. After getting it back, I found they didn't even do the work they were supposed to, and had just glued old parts back on. Then they weren't willing to provide an itemized invoice, and they refused to refund me for the work that they didn't do. These are all illegal per Washington Automotive Repair Act, by the way. I had to take the car to another shop and the dealership to get it actually fixed. Why would I trust this company to actually fix my car when they didn't do it the first time? Insurance fraud is the name of their game. It's been super annoying to deal with this company, and small claims court is the next stop. Do yourself a favor and look elsewhere. edit: ah yes, here comes the manipulative reply. This is also standard practice with them. They'll talk and talk until your head spins. Note that they did not provide me with complete receipts even though I asked multiple times. (However, they did send me some other person's receipt for parts and try to tell me it was mine, even though it wasn't even the same car make and had an entirely different last name on it.) And why would they tell me my car was fixed and ready for me to pick up, and then accept my money and return my car to me, if they were still waiting for parts? None of what they say makes sense because it's not true. I paid them because they called every day for a week to tell me my car had to be picked up. Afterwards, I went to two other repair shops and a dealership to confirm that they used old damaged parts, did a poor job gluing them back on, and didn't complete the work that was listed on the estimate from the insurance company, which is what Alpine claims they worked from. Oh also, my car was filthy when I got it back, inside and out, and parts that weren't even damaged in the collision were now damaged from poor work. If they wanted to reach an amicable resolution, they would refund me for the work that they didn't do. They've also refused to do this, despite me asking multiple times and suggesting even a partial refund. This has been a huge headache and now I have to go to court to get my money back. I don't want anyone else to have to go through this so steer clear of this place. read more

I did not get my vehicle fixed here. I came in and talked to one of the owners/operators who spent an absurd amount of time explaining how insurance companies work and why it would be best for me to leave my car with him. I told him I would contact my insurance company to figure out the next steps. Gave no guarantee of calling to schedule a fixing in the future. I continued to be harassed via phone calls and texts about bringing in my car for service, including one that implied that an insurance adjustor from my insurance company had been scheduled to inspect my vehicle. When I called my insurance company they had NO IDEA what I was talking about and assured me that they did not schedule an adjustor to be sent out. If you're hurting for business, beef up your marketing and stop nagging people to fix their cars when it's crystal clear they won't be utilizing your services. UPDATE: The owners called and proceeded to harass me over the phone regarding this review - yelling so loud that my boyfriend on the other side of the rook could hear. DO NOT TAKE YOUR VEHICLE HERE. See attached photo - owner said they called once but in fact called 3 times read more

Alpine Collisions - Harassment - Body Shops Near Me - Seattle, Washington

This small company was highly recommended by the auto shop I have been going to for the past 30+ years and it was a great recommendation. Dennis gave me a straight- forward and reasonable bid to repair my side bumper. He was easy to work with and very knowledgeable - and the work was completed when it was supposed to be. It looks great. Oscar, at the front desk, was very nice and efficient as well. read more

These guys are excellent at what they do and very knowledgeable on the entire scope of vehicles and the repair process. I won't go anywhere else, been seeing them for years with all my cars, a definite go to! read more

Got into a car accident and insurance was so difficult to navigate. Luckily, I called Alpine Auto Center & Dennis. They got my car in ASAP, navigated insurance with me (he would even join calls), and even set up towing for my car on the 4th of July. Getting in the car accident was super stressful and dealing with the aftermath was rough, but as soon as I had Dennis's help everything went incredibly smoothly. Thank you! read more

I brought in a company truck that was involved in an accident. Dennis and Mo were always so professional, kind and knowledgable. For the first time in my adult life, I feel like I found an auto shop that won't try to get the most out of me and actually just wants to help. If you have had problems with auto shops because you are a women or don't know what you're doing - go here! 100% recommend. Thank you! read more

Horrible, unethical company; they are scammers! They were extremely pushy, insisted on towing our car, and charged us $650 for the towing charge without telling us first. They indicated that they would have to remove parts from the car in order to provide an estimate, which I have never encountered before. They talked about used parts, waiting for parts to come from out of the Country, etc. needing to hold the car for a very extended amount of time. I knew something wasn't right and immediately picked up my car before they began removing parts. They held my car in a locked garage, and refused to release it to me until I paid the $650. They are clearly not reputable, do not work with this company! read more

If you're looking to get any work done on your vehicle in the Seattle area, make sure you go to Alpine Auto Center. I initially found them via Yelp (heh) and the amount of value they delivered was even HIGHER than my expectations (and these were high). Upon arrival, I was greeted with a smile and a true sense of care. I worked mostly with Assana on addressing my vehicle's issues, but still spoke with everyone that was in the shop. From start to finish, they told me exactly what to expect, how much it would be, and what was priority. They even checked out a few other things at no extra charge! I'm a customer for life, as this business truly treats you like you're family. Its rare to find a business with such wonderful customer service nowadays. My vehicle's repairs were fixed in a timely manner at a VERY affordable price. I was blown away. If I had taken my vehicle to any other shop, I would have paid hundreds more. To say that the services are exceptional is an understatement. I'm sending everyone I know down here to get serviced from here on out. read more

I have been taking my cars to this place for years. Anytime I need anything done or the few times I have gotten into an accident they have went above and beyond to take care of me read more

On a road trip our car broke down as we arrived at the Bainbridge Island Ferry! We spent the whole ferry trip calling many different mechanics and trying to find the part we thought we needed. Alpine was the ONLY mechanic that would even take the appointment! Everyone else was booked for weeks. We were able to start the car and drive to them right away, and they told us our battery was bad. All in all it was delivered and replaced within about an hour or so. They were very friendly and up front. We are so grateful that they took our appointment so we could get back to our trip right away! Thanks Alpine! read more

Our family was recently involved in an accident at night while it was pouring rain. We were lucky to discover Alpine as they were able to come tow our car to their shop minutes before they were set to close. They were extremely helpful in assisting with the entire process and assessing the damage. Our car was also kept indoor the entire time which was great as it was raining and our window broke from the accident. Dennis was very helpful throughout the process and thoroughly explained the next steps and all options available. He was also very responsive and was always reachable for updates on our car. Thank you! read more

I brought my car in for repairs and Dennis, the owner, was very helpful and professional. He gave me great advice in response to my questions and even though I ultimately chose not to get my car repaired, I'd still recommend this business due to their communication and professionalism. read more

Great result and great price! Dennis is very kind! Car looks like nothing ever happened to it. read more

Dennis & the team were extremely helpful throughout the entire process, explained the details, were very quick, and even helped me get my rental car. Would highly recommend this body shop. read more

This review is long overdue. First, I'll start by saying if I could give Alpine Auto Center 10 stars, I most certainly would. I'll summarize by saying these guys are a family owned business, they provide exceptional service, offer competitive pricing AND will go above and beyond to make sure your car is in optimum health. Personable and professional--Alpine should be your go-to... Now for my longwinded review... Back in September of 2018, I made the mistake of taking my car to the Jiffy Lube on 4th for an oil change. Though the mechanic changed my oil, he forgot to place an oil filter before sending my car off. While on the 520 freeway the next morning, my car completely tanked which then forced me to pull over to the shoulder. Alpine came to the rescue in no time to tow my car and have a look. What they discovered was a ghastly hole at the bottom of my engine block thanks to Jiffy Lube's negligence. Folks--Annas was my BULLDOG. Not only did he walk me through the process to pursue JL for the cost of the engine replacement plus labor, but he also ensured they comped my rental while my car underwent repair. In the end, I got a newish engine and extended life on my 2006 Scion XB. Last month my boyfriend desperately needed his brakes replaced. While other places quoted delayed service days out, Alpine was able to receive us and replace his brakes same day. I cannot express enough how reliable Alpine is. If you're lucky enough to be close in the area, I highly recommend them! read more

I've been a client of Alpine since 2018. There a gray collision repair one stop shop. They help me out with multiple car accidents. One of the few shops in the area who actually do their best to meet the deadline. Great family owned business great customer service very knowledgeable. read more

Super fast and efficient. Great company, great people. Would definitely recommend Alpine Auto Center!

Cannot speak more highly of this place. Having been serviced multiple times here (clutch replacement, transmission issues etc), Dennis consistently went out of his way to ensure I was taken care of. He helped ensure my insurance company took care of me. He went above and beyond by checking in with me and explaining the repairs. Dennis even made sure I knew how to drive my new manual vehicle properly! He is trustworthy and on your side. read more

This is a small family run shop and you can tell they care a lot about their business, doing things well, and taking care of their customers. I had a really positive experience here having my drivers door window replaced. There was an issue with local delivery of a part too and they really went out of their way to resolve the problem (I'm pretty sure the owner actually drove to the warehouse to get the part himself) and make sure the work was done on time. A lot of places wouldn't have bothered. I really could not say enough good things about this place and I'll be happy to give them any business I can in the future. read more

I am really conflicted, having to leave this review. The reason for this is that I have also owned my own business and have made some mistakes, and this guy may have a family to feed. My bumper was much nicer than in the beginning. It looked like a brand new bumper. I was given a quote for a brand new bumper, and discovered soon after I took the car that it was the old bumper repainted and repaired (I noticed a small discrepancy on the left side where it was jutting out, hardly noticable, and quickly confirmed with another body shop that it was not a new bumper). After threatening legal action multiple times, I was given a refund for approximately $250 for the new bumper that was quoted and never installed. In the end, I would recommend that you make sure you understand what you are being quoted, and make sure that you get what you were quoted. And keep a copy of your quote. And make sure you get an itemized receipt that matches your quote showing exactly what was done. read more

I have taken my car here twice, and I'm very glad I found this place. At first I was looking for just the most convenient autoshop near my work, but I found out that Alpine goes above and beyond. After talking with Dennis (one of the sons; it's a family owned business), he explained exactly what was wrong with my car, gave me multiple options, quoted me a great rate, and helped educate me on what other maintenance I would need to do in the future in order to keep my car running well. They are very open and transparent in what they do, along with explaining every part of the invoice. I have already recommended this place to several of my coworkers. -LeeAnn read more

My 2019 cement gray Tacoma received minor accident damage (not my fault!) and I came here to get it fixed. It was the best auto mechanic experience I have ever had. Everyone was polite, cheerful, easy to do business with, fast, and after picking up my vehicle I have to say they did excellent quality work. I highly recommend to anyone and everyone. It is so rare to find a business this good. read more

Stay far away from this place. I took my car over there for a repair estimate long time ago, and I chose not to repair since the quote was too high. But what they did next, was silently reporting the scratch on my car as "damage" to CarFax. I know it was them, because it was the only place I brought the car to for a repair quote. It didn't hurt me, because I sold the car before I realize that; but no matter whether they did it on purpose or not, it was is so immoral. read more

I called in to make an appointment for a scratch/dent from an accident. The insurance from the person who hit my car was being very difficult and would not accept liability. Dennis continued to pursue the claims agent for weeks and Dennis finally came through. He did not have to do that for me but he went out of his way to help out a customer who he met for the first time. I 100% recommend this place. read more

After moving to the south end of Seattle, I didn't know of any mechanics. One night, my wife's car broke down near Georgetown. We didn't know of any shops around, did a quick search and found Alpine. This was after hours, so we had it towed there, left a note and the keys. The next morning we got a call saying it was the alternator, they fixed it in a couple of days and it was running perfect again. Since then I took my car in and had the radiator replaced. I really appreciate how honest and open they are with you and the problems with your vehicle. They will explain the problems in ways that you can understand and will tell you if it is worth it or not to repair them. Great job Alpine! read more

Our tow truck driver Muad was amazing! He came super fast within 10 minutes upon calling. He is attentive and professional, most of all friendly! I would call again in the future if service is needed again, thank you so much! 5 STARS! read more

Alpine Collisions - Call for MUAD if you need towing, 5 STARS - Body Shops Near Me - Seattle, Washington

Had my car towed in for an alternator repair, had a new battery put in (at their request). Quoted me a battery price that was too high, I told them that I would accept the price if the batter was a minimum of 700 CCA (Cold Cranking Amps) which they said that the would accommodate. Received a 550 CCA battery and they won't refund the difference in price. Please shop around for a reputable shop. read more

My girlfriend's Kia had its windshield replaced a year ago at another shop, which frankly did a pretty poor job. We were dealing with the effects of it for over a year until we gave in and looked for a new auto shop to help us out. I gave Dennis a call and he said come right in! He was able to fix the issue on our car on the spot. It's clear Dennis knows his stuff and truly provided amazing service. I've never seen customer service like this. This is a family owned business tucked in South Seattle and if you have any car troubles, look no further!! This shop will do the job the right way. They earned a customer today!! read more

Dennis and his crew are the best! A car collided into mine and Dennis helped me throughout the whole process dealing with insurance. He was super communicative and once we dealt with insurance together, my car was ready to go in no time. He is my go-to guy for any car needs now, and I would highly recommend. Thanks again Alpine Auto Center! read more