Amazing quality and value here. Chose to add tint and PPF - paint protection - to entire front of…read moreour new vehicle. The car remained indoors the entire time while they worked on it, and were on time with completion. Everything looks great. Owner Odi and Drew went out of their way us. Will bring our other vehicles to get tint and PPF.

I just had dent and scratch repair, sanding and painting, and a full detail done on my vehicle…read more Odicar was down to Earth and shared reasonable expectations and prices to get the work done without breaking the bank like a body shop would do. My car looks fantastic. I am very impressed what they were able to get done in a detail shop! Every time I walk up and see my car, I smile. The only critical feedback I have is to give a longer range of time it may take to complete the work. This job took 1.5 days longer than anticipated and that could've just been addressed by being more conservative when telling me how long it may take. I also recognize I shouldn't drop my car off if I'm on a time crunch and everything is an estimate. Overall, I am very satisfied with their work and will use them again.

I frequently scrape my car in grocery store garages and on other things that happen to be in my…read moreway. I saw a recommendation for Collision Car Center on Nextdoor and I have used them twice In the last 2 years. Every employee there is competent and friendly and answers all my emails quickly. Besides really good work, this last time they even buffed out some scratches that weren't even on the work order and the inside looked as good as the outside! You wouldn't be sorry if you entrusted your body work to them. Truly.

I really appreciate the team here. I had a big issue at this other mechanic and they worked with me…read moreto resolve it. I scratched the side of my mini van across multiple panels and Luani and Jacob were so awesome- honestly treated me like a human being and provided me with honest and reliable service. They also did great work! I cannot recommend this place enough! If I could I would give them more than 5 stars!

They do great bodywork, clean your car inside just like new…read more When we picked our car up. Shout out to Kat front desk young lady.. Thanks to all Job well done 2016 Rogue Suv 5/25 Jaz and Bob 10 stars to your business

Worst experience I have ever had with an auto shop. They had my vehicle for 5 months. I understand…read moreparts can be a challenge to locate. Even so..I called every two weeks after 2 months and got a different story every time. In the meantime they made it completely undrivable. Had it towed to another shop who said they could have it done in 3 weeks. Got honest answers from them on day 1. Fix denied having received any payments from insurance company until I sent them copies of cancelled checks with their name on it. Now they want to charge me parts restocking fees-- not at their cost but at a markup. They are crooks.

Dennis and Oscar are amazing. They made this process seamless. Dennis worked directly with the…read moreinsurance company and had my rental car waiting for me when I dropped off my vehicle. My car looks fantastic, and I was in and out in 1 week. I could not be happier!!! HIGHLY RECOMMEND

Rude. Lazy. Entitled. Speak to women like they're not intelligent. Tried to shame me for wanting to…read moreget multiple estimates. Never sent me an estimate, or really did anything. But refused to do repairs on my car when I told them I wanted Land Rover to replace my windshield, but they could repair damage to bumper. 2 separate claims. But I guess they already "bent" too much. They wanted the money insurance sent me upfront but got pissy when they had to wait a couple days for it to be deposited in my account. Not sure how common it is to demand money upfront. Assuming the only reason is because I'm a single woman and easy target. Based on how I was spoken to. He said "Don't get roadside assistance. Always sign up for rental reimbursement in the future." Um pretty sure I've had insurance for 25 years & you know nothing about my situation. So keep your opinions to yourself and write up & send an estimate before you demand $2,500. I don't know... pro tip from a sr corporate finance manager lol. If you're a woman I advise you pass.

These guys are so great! I used them to do a body work job on my little Mitsubishi that was over…read more$3K in work elsewhere and I got it all done there perfectly for $2500.00 I go back there now and then for small body things and they are always so nice to me and do what I need and charge a small fee. They like if you use cash and I think they may give a cash discount but I am not positive. They are very popular nowdays so they will need 2-3 weeks heads up if possible. they will work with you and deserve your business. Thank you, the girl in the little red car.

I went through Hernandez to fix my RAV! I was actually impressed with their services! When I…read morepicked up the car, it looked like it was off the showroom floor! They were very careful with details and the metallic color of the RAV! I would definitely reach out to them again!

I stopped by for a quote to fix my 2012 Acura's dented front-end after a suggestion from my…read moreneighbor. I immediately got a good vibe when talking with Ernie and could tell he was a trustworthy and honest guy. He gave me great advice and kept the repair within my price range knowing I was paying out of pocket. He works quickly and I was blown away by the color match despite opting to save money by not having him blend paint onto my doors. I highly recommend his services!

Was paying out of pocket for my crumpled up back door. Went to 3 other well known body shops, their…read moreestimates were similar. Which was way more then I was willing to pay. Happened to walk by Westcoast Auto Body, not far from my home, and on impulse went inside and talked to Ernie, the owner, an old-school guy who knows his trade. Returned a few weeks later with the car and got a very reasonable estimate. The outside door panel would need replacement. (I already knew that from the previous estimates.) Arranged a drop-off date. The work was completed on time and I picked up the car this morning. Very impressed with the paint matching and the job over all. Good work at a good price. What more could you ask for. Highly recommended.

Wow. Took in my 2019 Mini Cooper for some body work under a geico claim. Did an excellent job and…read morenot only fixed the issues under the claim but also fixed some other minor body damage for the same price! Then I got IN my car and it was immaculately clean!! They had cleaned the inside of my car so well- I canceled an upcoming detail I had! Tried them out because I like to support local business and they exceeded my expectations- will definitely use again!

SO SO SO GOOD! my car was in a bad accident and then sat for almost a year cause i couldn't afford…read moreto fix it, took it in when i finally got a chance to save up and it's amazinggg runs perfect which i never thought would happen again! no notes literally 100/10

Got a quote for bumper repair, and finally did it 6 mo later. To save money I purchased a…read moreprepainted bumper online. They happily accomodated this. Price 6 mo later didn't change. They found additional hidden damage and immediately sent photos and a supplemental quote. Easy to reach and discuss on phone. Once complete, they communicated professionally by phone and email. To my surprise, they also vacuumed and washed the car! Front office staff very helpful and well trained. PM who handled my job: same. I have been there with prior car and same positive experience. Price seemed reasonable so I didn't bother shopping around based on my prior experience.

May 7, 2025 - I…read moreswear to god, everyone in Seattle is so ******* sensitive when it comes to anything car-related or anything at all (I grew up here, don't even play with me). Metro is the most no-nonsense direct shop in the area. I live in Los Angeles now, and the best shops here know about Metro (looking at you, Collision Consultants)... A lot of the Metro reviews are fake or from people who can't cope. Yes, an insurance claim sucks. Yes, there is a chance that StateFarm, AllState, Pemco, Safeco, etc, may not pay as fast as Hagerty or Chubb. Yes, they may want to use that recycled part without your approval... We've gone to Metro (I want to say) for 8 or 10 years. They are not as fast as some of the Los Angeles shops, but they are the best body shop in Seattle. They are excellent at what they do. Jules is a busy guy; give him a break. Car god needs space to tell insurance to pay up (funny how our insurance seems to expedite things and not play when we drop off here). The front desk team is on it. Communicate clearly and let them be. If you were hurt and you want to torture someone else, just go across the pond and try Bel-Red Auto Rebuild (ask for Challan Kershaw) or try a shop that has been in business for 43 years but is milking it now that they have this town's golden stamp of approval. Lots of complacent liars out there in the PNW Auto Body repair network, and Metro is not one of them. 35-day total repair time (slight mishap with a part delay), but overall incredible. Thanks for coming to my TED Talk.

A big "thank you" to Emilio, Nick, and the rest of the staff at PAB for the great work on my 2023…read moreLucid Air. PAB replaced my front bumper and repaired several other hidden parts after I hit a deer. They got the job done quickly and it looks like new. After having had a less than stellar experience with another Lucid authorized dealer, I was very happy to have such great service. Emilio got the parts ordered immediately and worked with my insurance to get an estimate quickly. He did a good job communicating the job status and returned my calls quickly. PAB is located just down the street from the Lucid dealership, which makes any vehicle transfers easy, and I can't recommend them enough. They even detailed the entire car before returning it to me!

Today was my lucky day because today is the day I walked into Pacific Auto Body (on Airport Way)…read more I had a minor scratch on my SUV from a collision with a yellow rail. Super minor job, and I wondered if they could fix it quickly and simply. And they did! Shoutout to Nick who so kindly drove out to a different location to pick up a buffer and cleaning material to get the yellow paint off. It worked like a charm and all the paint stains came off. I really appreciated their help and willingness to accommodate. I could also tell they were busy with a lot of customers' cars parked in their lot -- indicating to me their popularity. There are a lot of choices for auto body repair --major or minor-- in Seattle, but if you happen to be looking in the SoDo/Georgetown area, these are your guys and gals. Thanks Pacific Auto Body!