If you need an auto body shop you can TRUST, this place is it…read more Best experience ever! To make the story short, I picked up my car today looking like brand new! They not only fixed all the damages caused by an accident, but they also washed the car and detailed the interior. I highly recommend this place! Amazing customer service! Thank you Team RNR!

I was very impressed with the friendly and professional service at RNR Automotive Refinishing in…read moreBellevue. The person who gave me an estimate (Andy Matute) was excellen. He let me know my repair options without any sales pressur. if you need car body work repairs, I would definitely recommend going to RNR and asking for Andy Matute.

Took my car in for an inspection and they found that it was not safe to drive and took it in that…read moreevening. Very nice people and very good service!

Rude. Lazy. Entitled. Speak to women like they're not intelligent. Tried to shame me for wanting to…read moreget multiple estimates. Never sent me an estimate, or really did anything. But refused to do repairs on my car when I told them I wanted Land Rover to replace my windshield, but they could repair damage to bumper. 2 separate claims. But I guess they already "bent" too much. They wanted the money insurance sent me upfront but got pissy when they had to wait a couple days for it to be deposited in my account. Not sure how common it is to demand money upfront. Assuming the only reason is because I'm a single woman and easy target. Based on how I was spoken to. He said "Don't get roadside assistance. Always sign up for rental reimbursement in the future." Um pretty sure I've had insurance for 25 years & you know nothing about my situation. So keep your opinions to yourself and write up & send an estimate before you demand $2,500. I don't know... pro tip from a sr corporate finance manager lol. If you're a woman I advise you pass.

I was hoping not to need to revisit Sameday in Bellevue, but some loose debris on the freeway…read moreimpacted my car. Chris at Sameday was the first person I called (again!) due to his wealth of knowledge and expertise. He listed a few options for me that fit the year and mileage of my car, which I always appreciate. Another 5 star review!

Chris is really good at customer service! The work was excellent on a paint repair on a 26 Tesla Y…read more Highly recommend! Thanks.

Good customer service, but a bit slow responses via Yelp. Upfront pricing though when you get a…read morereply from them. But i had to ask clarifying questions to get what i ultimately need. Good value as well, based on the quotes i got from other shops.

Great experience getting my car repaired through Auto Perfect. Vincent and Nanni have been great to…read morepartner and work with

Three times the charm! Great customer service, great team and Leadership qualities from Lori!…read moreExceptional, above and beyond in their profession and craft. Highly recommend, actually- I would only recommend then for all your auto body works/projects.

Owner and staff friendly and accommodating. Did great work at a reasonable price and in just a…read morecouple of days. I was very happy with the result and would highly recommend them.

I can't recommend Jake and his crew enough! After I was in a fender bender, they made the entire…read morerepair process incredibly easy. They quickly gave me a fair quote, got my car in right away, and kept me updated throughout the entire process so I always knew what was happening. The quality of the work is outstanding--my car looks amazing, and you'd never know it had been damaged. On top of that, everyone on the team was genuinely friendly, professional, and great to work with. It's rare to find a shop that combines excellent craftsmanship with such great customer service. If you need auto body work, Jake and his crew are the ones to trust!

Slow replies via Yelp, held up all the other quotes to help me make a decision. I suggest calling…read morethem instead, maybe they are those old school shops. As far the the paint work is concerned, i cant judge. Edit: got a response sort of blaming me for not giving them a valid email, causing the delay. We have an active chat via Yelp, that's why it's there to use. And other shops were able to utilize this, and not this shop? That's why i mentioned "slow replies via Yelp" i didn't say email or phone. Removing one star. Edit again: New response was edited and service advisor explained and sounded respectful now, moving to 4 stars.

Excellent business to work with. They have worked on several of my cars over the past 20-years and…read morequality is their biggest asset.

I was told on 7 separate occasions that my car "should be ready by X day." I felt frustrated as I…read morewas told that the repair would take no more than 5 weeks. It took them 8 weeks and 2 days to complete repairs. I could have had my vehicle back in 4 weeks had I gone with a Porsche Certified shop such as Haury's. This shop is high density, not high volume. Overpromising, underdelivering, lies. 1. I was told that parts were 3-4 days out. It took 13 days for the parts to arrive. They said that a door latch cable was out of stock. On 12/29, I ordered the door latch cable. Part arrived 1/16 and they refused to install it. They kept me waiting until on 2/8. I called their vendor (Porsche Larson) and the vendor had the part in stock the entire time. They lied to me. 4 WA State Porsche dealers had that door latch cable in stock. NO supply chain issues, only lies from my SA Challan Kershaw. 2. With parts and approved payment on a $14.1k insurance repair, I expected a no-delay situation from 1/16 (part delivery date) - 1/22 (paint start date), and a no-delay situation from 2/7 (build completion date) to 2/12 (alignment date) 3. Until 2/1, they did not attempt to pick up the pace of repairs. On 1/31, Challan Kershaw told me that they devote 17.3 hours of build time to each car per week and that because my car required 44.8 hours of body labor -- reassembly would take at least three more weeks. After my phone call with Production Manager Kyle Emmerich, it took them 3 days (2/5 to 2/7) to complete 44.8 hours of body labor -- NOT 3 weeks. They only started to "care" once I started calling them daily about the deadlines and commitments they offered months prior. I had to cancel three road trips. At the end of the repair, they waited an additional (and unnecessary) three weeks to install the insurance-approved PPF/ "clear bra" which put my trip to Canada in jeopardy, and delayed pickup once more. 4. My car battery was damaged from storage and lack of normal vehicle use. The battery was tested by a Porsche dealer and was noted as being in excellent health 35 days before drop off at Bel-Red Auto. The battery should have been placed on an OEM trickle charger during the 65 days that it was at Bel-Red. They could have billed insurance for the use of a trickle charger instead of destroying a battery. If insurance had declined the use of a trickle charger (unlikely) Porsche would have sent an authorized service provider to jump the car (under warranty) or tow the vehicle to an authorized service provider. 5. I had to have a new battery programmed and installed by Porsche Bellevue (consequential damage/$920.00). 6. One of my carbon fiber side blades was improperly installed - the front-driver-side-door blade is falling off. They destroyed my door control module. The module clip had been ripped off/a new door control module had to be installed by Porsche Bellevue. Unacceptable for a shop to make a series of negligent mistakes over 2 months. 7. They have become complacent. They are no where near the "best" body shop in Bellevue. You're as good as your last job & your credibility is as genuine as your last lie. If your service is awful and you can not fulfill a promise, no one cares if you have been in business for 41 years. 8. People do not have the patience to deal with being told that their car should be ready by X day on 7 separate occasions, or for a repair to take twice as long 9. I felt deceived and disrespected - my age should have had nothing to do with my car's repair process or status. Being told by Challan Kershaw on four separate occasions, "Well I know you're young but..." is condescending, demeaning, and ageist. They are passive-aggressive and hostile once you point out their bullshit. Recommend Metro Auto Rebuild, Haury's Collision, or an out-of-state shop.

Dent Solutions is the BEST! This was my second visit with…read morethem and I'll only use them for my vehicles. Doug was awesome and managed to give me an estimate and do the repairs same day! Jason did the repair work and is truly an artist. The repairs were flawless and Jason gave me recommendations how to prevent future dents with the gear tunnel door. They all take a lot of pride in their work.

Dent solutions repaired and did magic on a bad crease on my doors body line. The work they do here…read moreis the best in the eastside. If you've been turned away by mobile PDR techs, stop by and speak with Doug for an estimate.