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    Bellevue Collision Center

    4.3 (74 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 week ago

    Services - Bellevue Collision Center

    Auto body restoration

    Bumper repair

    Collision repair

    16 More Services

    Auto customization

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Auto maintenance

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto light repair

    Auto steering and suspension repair

    Routine automotive maintenance

    Rust damage repair

    Rear-end damage

    Vehicle towing

    Bellevue Collision Center Photos

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    Recommended Reviews - Bellevue Collision Center

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    Mark-Anthony B.

    Where do I begin with Bellevue Collision? This shop has been nothing but a stressful experience. They are so difficult to get a hold of and when they do answer you get the run around. Sergio will tell you that your car will be ready this week, then next week, then the following week etc. The completed work on my car was below average at best. The supposedly "new" oem headlight started to condensate in less than a week of getting my car back. They also cut half off the "new" plastic panel that suppose to keep the fog light wiring safe from the elements, I'm still trying to understand what was the logic in that? My insurance and myself has reached out to them but it's the same bs that I get. The paint job is horrendous they're so many imperfections through out, swirl marks, polish left behind, paint bubbles you name it they did it. If you value your car and expect good work done on your vehicle please look elsewhere save yourself the headache.

    I had scraped the side of my car and took it into Bellevue collision within three days they had the part ordered and had installed the new part. As you can see in the photos you wouldn't even tell that it's a new part. The attention to detail, service, and timely manner was amazing. I would recommend this collision center to anyone, the owner is kind, trustworthy and has been the long time owner. Please go check them out!!

    Fixed this in less than 2 days.
    Mason W.

    Great place and location. They fixed my car after a crash and it looks like it was pre-crash. They even cleaned the car for no charge. The interior was cleaner than an $80 service i had last year. They even touched up some paint of an older fender bender i had. Great place. Money isn't everything for them. They do quality work.

    Staff fixing the paint bubble between the plastic and aluminum
    Ricardo L.

    So, normally I don't do reviews unless they are either very very bad and you should stay away, or very amazingly good, that I would recommend anyone to go to in a heart beat. Bellevue Collision Services is definitely a place to get any body/paint damage fixed. The person whom I worked with - Sergio, is courteous and friendly. Even though he was swarmed with many other clients, he takes the time to address all of my concerns in a professional and efficient manner. Now, you can't fully review a place until you have seen all of the customer servicing portion. It is very important to know what happens when things aren't perfect. In this case, my front bumper bit between the plastic and the aluminum had a minor air bubble - the seam line is one of the trickier parts to get right. After bringing that to their attention, they quickly fixed it. In conclusion, the staff at Bellevue Collision Services will stop at nothing until you are completely satisfied. Their friendly attitude coupled with excellent automotive body work is definitely worth a 5 star rating from me. I highly recommend any of you to visit this shop when your vehicle is damaged.

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    Page 1 of 2

    Ask the Community - Bellevue Collision Center

    Review Highlights - Bellevue Collision Center

    Sergio & his team at Bellevue Collision Center were professional, timely and most of all thorough.

    Mentioned in 21 reviews

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    Stabucks Towing

    Stabucks Towing

    (14 reviews)

    We were railroaded into Starbucks after an accident, the police officer basically insisted that we…read morecontact Starbucks rather than AAA. We felt that we had a choice between Starbucks without a ticket and AAA with a ticket. We were shocked that there was no one answering the phone on Saturday and Sunday after our Friday night incident, but promptly showed up as directed on Monday morning only to find that we had been directed to the wrong yard. The people there seemed like they were ready to pop, over hassled, stressed, and not happy to see anyone. After a 40 minute wait, we were direct to the correct yard on the other side of town. That's where things changed - we went from "I will never use these clowns again" to the professionalism of Krystal - what a relief; someone trying to help, knowledgeable, courteous, and unruffled. Our opinion went from no stars to six stars!

    Oh how I wish I could truly give them 0 stars, these heartless pieces of shit were so rude and…read moreunfriendly right off top as if I was being this huge burden to them, they also STOLE MY PHONE WHICH WAS IN MY VEHICLE, I also can back that with my google find my device option for my android which very accurately states where your phone is and guess where the last known location was before it suddenly turned off...yep, Starbuck's towing. So that undoubtedly proves somebody, maybe the driver maybe the owner who knows but somebody went in my car and removed my phone and 40$ I had in the glove box, it's so fucked up that they can get away with this grotesque and criminal acts, shame on them and all I can do is remain calm knowing karma will serve them for this and there's nothing else I can do on my end too get my phone or cash back because of course they are all denying any wrong doing and not accepting and liabilty or acknowledging so I am S.O.L. starbucks and your team congrats on being true scum bags of the towing and business world. hopefully one day you can change your criminal ways. Now pidsoff.

    Ken's Towing - Bellevue

    Ken's Towing - Bellevue

    (7 reviews)

    I had gotten pulled over due my registration being expired (unknown to me - I am going through a…read moremove and completely forgot since I hadn't received anything about it!), but when I got stopped, it was around midnight, and the asshole cop decided to tow my vehicle. I was able to come pick it up the next day. HOWEVER, when I picked it up, it was in the way back against another beaten up car in the dark, and I could only see the driver's side to get in and drive home. It was today that I went outside to take a look at my Mercedes, and the WHOLE RIGHT SIDE is scraped!!! I literally JUST replaced both bumpers and had repainted all the minor scratches to get it in top shape, but now THIS! I took pictures, but we'll see what they have to say. It's going to cost me SO MUCH MONEY to fix, the whole side is damaged, as well as a CHUNK of my front corner of my bumper that I just replaced and painted!! I'm so upset I can't even see straight. Please go elsewhere. I did reach out to them, so we'll see what they say about this...

    Our car was towed to Ken's by WSP after my daughter got in an accident and totaled our Mitsubishi…read moreon I-90. I then had to go to Ken's impound lot the next day for a virtual inspection for Allstate's purposes. Long story short, Allstate was backed way up because of a plethora of accidents recently, and I had to wait at the impound yard for about 3 hours, on hold, with Allstate's "virtual assistant." The tow truck driver had to wait with me due to security reasons, and he hung out there patiently the whole time, and shared interesting stories about his work as a tow truck driver. I wish I knew his name, his presence was greatly appreciated. He could have easily and understandably locked the gate and moved on to other things after an hour of waiting. Allstate eventually started the inspection as it was getting dark, and within 24 hours our family had the cash value of our totaled car in hand, all with minimal headache. I credit both the patient, kind tow truck driver and Allstate with making a bad situation better.

    Overlake Towing

    Overlake Towing

    (4 reviews)

    Male staff bullies female customers. Yes, I'm angry. Starbuck's towing is also owner of Mercer…read moreIsland Towing, Overlake Towing, and Starbuck's hauling owned by Mercer Island residents John Starbuck President and Kelly Starbuck VP, Treasurer. UBI:601-839-770. What can you do when bullied by an employee at a towing company? Nothing! Starbuck's towing employee LJ was pissed at me because I was upset. I was trying to figure out how many days/hours the totaled car was in their lot, it seemed that I was being overcharged (I was mistaken). My son totaled my late husband's car. It's not about the money but I was confused and LJ bullied me, he shouted at me, and then refused to accept my debit card for payment. LJ said he didn't trust the card. It's a debit card LJ, the money comes out...period. Yes, I was swearing but for crying out loud I'm 5'1" and LJ did a power play. He insisted that I return with cash. He threatened that he wouldn't be there and I would have to come back another day. He insisted that I call back for another appointment because it was a non-work day. Before I left Starbuck's towing I called for another appointment and he said he couldn't be there, I'd have to come another day. I said to LJ I was told that I could collect the car at anytime during the weekend and all I needed was a 1-hour notice. After that LJ said he'd be there. I returned within an hour with cash to pay the bill. LJ was still a bully, no more shouting but he was belligerent and still a bully. It's pathetic that Starbuck's towing cares so little about the people in the city where they make a ton of money. Obviously a contract with the city of Bellevue or weird relationships with the Bellevue police department keeps them in business. If I had been with the car and was able to request a towing company I would NOT use Starbucks towing. Stay away.

    This company is awful. Filled with incompetent employees who have no idea what they are talking…read moreabout. Extremely rude to customers...even a fellow coworker came to me personally apologizing for how AWFUL his coworker treating me. That man literally wakes up every morning excited to make other people's lives miserable. So sad. On top of that..... They work at a tow company and are going to make me push my own car out. Mind you I'm a small female...who cant push a car. I highly recommend to NOT use them. Ever. There is a reason they only have one star. If this was Tinder..I would have swiped left. If you want to get over charged for poor service, by all means..come here!

    Bellevue Collision Center - bodyshops - Updated May 2026

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