Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.

I got my car window replaced by skyway auto body and glass and they did an amazing job!! I called…read moreand was gotten in within the hour for the window replacement. Customer service is amazing and the best price in town! I highly recommend this shop.

I couldn't be happier with the service I received from Tony. From start to finish, the experience…read morewas professional, smooth, and stress-free. They did an absolutely amazing job on my vehicle - it looks brand new again. You'd never know there had been any damage at all. The staff was friendly, honest, and kept me updated throughout the entire process. The quality of the work, attention to detail, and quick turnaround exceeded my expectations. They went above and beyond, and I really appreciate the care they took with my car. Highly recommend this shop to anyone looking for quality work and great customer service. I wouldn't take my car anywhere else!.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

NAC does a phenomenal job with your vehicle. They take such detailed and careful care -from the…read moremoment it arrives on their lot to when you pick it up and leave. I noticed some blemish when I went to pick up the car and they immediately looked to get it fixed and replaced on the spot even though the mark wasn't there an hour ago on their inspection. they thoroughly fixed the damage to the rear of the car, and even went above and beyond to buff out / detail some of my front that was unrelated to my original incident. super nice and thoughtful, I was blown away by the service and quality of work. they do have an account with Tesla so they order OEM (original parts direct from tesla), so you have peace of mind that your car is returned to its original state of quality. they also have 5yr warranty on their fixes so you can be assured the work is maintained or they'll help you fix until you're happy.

Gerber in Renton. These folks did us right - especially Sandy the estimator. My family is so…read moregrateful. Due to a minor accident, we were forced to have our wheelchair van repaired, which for us is a really big deal. Our adult daughter is severely disabled and 100% dependent on us. That van is our lifeline to her medical appointments and day program. Not to mention work and errands if one of us isn't home to be with her. Two weeks, the bare minimum time that's typically required for the kind of repair we needed, might as well be forever. Try renting a wheelchair van - places don't have them. Accessible taxis? So expensive. I called ahead dreading to ask for special treatment. We're used to being dismissed by most people in the corporate world. It's not personal. People on the job just don't have any incentive to help us when we need it. We're mostly invisible to folks -- not worth extra effort. Gerber and Sandy (and Cora) are the opposite. They didn't just listen to us, they saw us, understood, and then went above and beyond. They pushed us to the front of the line (sorry to everyone who had to wait extra because of us) and turned our van around in record time. It's so rare. I just can't thank them enough. They gave us a huge gift that went beyond car repair, and were a bright spot in our fulfilling but challenging lives.

The technical / mechanical quality of the services completed are top notch. There was a recent…read moremissed task during a recent service (back in Feb 25'), and I was able to just swing by and they fixed it on the spot. I would say, however, work with Cora at the front. Her customer service, thoroughness / clarity in communication and patient is one of the reasons I'd recommend this location.

Amazing service!!!…read more Having a motor collision is upsetting and navigating repairs and insurance can be also upsetting I am so pleased from start to finish with this company This company has many locations, however from my first call to their intake center to directly interacting with the local shop, I have felt well taken care of. I received ongoing updates on my vehicle through text and service website, every interaction was friendly, helpful and cheerful! I greatly appreciated their 100% service!

Caliber (Renton) is my place to go for a repair! They have always returned by car back to…read moreperfect shape, reversing any damages that happen (not always my fault!). Today I had a small issue when one of my trim pieces inside the car detached and was impacting the safety of my seatbelt. Shane and the crew in Renton were able to fix the problem and get my car back safely on the road again. Thank You for everything you do...

Took my car in for an inspection and they found that it was not safe to drive and took it in that…read moreevening. Very nice people and very good service!

This is an absolute trash business, likely taking advantage of higher incomes in the area. I asked…read morefor an estimate on my recent collision. All cosmetic damage. Listening to reviews, I thought I could trusts these people to give me a decent quote. Previous quotes I requested at other locations had been listed the fix between $2000-$4000. Here, they set my estimate at $9000! Basically the cost of my vehicle. This place is a joke, and I'd avoid it at all costs. Getting my work done at H&A Autobody LLC in Everett for $2000. And they're willing to use used and after-market parts for an even greater discount. Highly recommend H&A auto body.

star auto body shop is located on sunset blvd in renton its been there for 35 plus years .the…read moreowner yo haunce is a great person well respected an helps those in need of help . he's honest . star auto body shop tow truck halls , provides towing, oil changes ,break replacements body work repair, repair of mechanical issuse on any car or truck resonable prices an also he sales cars an cube trucks an other vehicals .one of the best places you could find in renton all in one .shop so try them out they are fantasic .great people .thank you all for that you have done for our family .will always use you everything we need .safe an relable star auto body shop in renton wa . i give them a five star rating .

One of the best Auto shops in The United States nice hospitality and quality service. The shop…read moreowner was very knowledgable on what he was doing. Overall highly recommended!!!

Tesla Model 3 scratch on bumper - professional level repair and came to my home. It looks good as…read morenew!

Jack works fast, is convenient, and well priced. His color match is pristine. He bends new…read moreseamlessly into old; you won't be able to tell where the repair was made. He's efficient- all business- so don't expect small talk. Would hire him again.

I own a mobile pet grooming business, and when the latch on my rear door broke, it turned into a…read moremuch bigger issue than I expected. Every repair guide assumes you can access the latch from inside the van, but because my van has been converted into a mobile grooming salon with a steel partition separating the cab from the rear, there was no way to reach it from the inside. After striking out with three other repair attempts--including the dealership--I was referred to Sound Collision Center, and they were able to fix it. Not only did they solve the problem, but they did so quickly and efficiently. They understood that my van is my livelihood and made every effort to minimize my downtime, which meant a great deal to me. Everyone I interacted with was professional, knowledgeable, and genuinely kind throughout the entire process. I wouldn't hesitate to use Sound Collision Center again and highly recommend them to anyone looking for an honest, skilled, and customer-focused auto repair shop.

First, this place is pretty busy, they also repair fleet vehicles. My car did take a while to get…read morerepaired, but a lot of that time was waiting on parts. Office staff is friendly and professional, and they are always quick to get back to you if they miss your call. My car was repaired and honestly it looks brand new. You would never know it was rear ended. Overall, the process to get my car repaired here was quick and easy. I would not take my Ford anywhere else.

This is a genuine review, TRUST when i say to come here first. Ricky will work with you and the…read moreinsurance to make sure you keep your car, they will find a fix, they will make it affordable. I really can't say enough, Ricky saved my life with this, the cost was less than 50% of what Caliber quoted me, saving it from a total loss. As long as i live here I'll never go to another shop in the area. (Repeat from google review, but still accurate and real, i just didn't have another eay to express how much the quality of thos shop is)

Landing Auto Service has been my car's "guardian angel" since 2024. Every time I go in, I know I'm…read moregetting honest advice, fair pricing, and real care. No games, no pressure -- just solid work from people who know what they're doing. Thank you - Mollie, Tony, Justin, Ismael, Robert - for keeping my car running smoothly and giving me peace of mind. You're the only shop I trust! Thanks again from Miss Cao Lexus ES350 :-)