Some idiot backed into my car when my car was parked in a parking lot. He took off w/o leaving his info but thankfully, my attorney firm managed to find him. I called Tesla but they only do body shop in Bellevue & Lacey location. So, we decided to go to Kent Collision since they were the closest (at 30mins away) & they were certified to work on Tesla cars. Went in for an estimate in early October. Waited for them to order my new bumper. Scheduled. Dropped off my car on 10/24(3pm). My car was ready for pick up on 11/4. Little disappointed they needed a whole 6 days just to paint & replaced a new bumper. My Ex used to work as an auto painter & he never took that long for that simple job. When I picked up my car, I saw an alert saying my "audio system unavailable". My horn & alarm wasn't working. We went back next day & they checked. They forgot to reconnect the wires to my bumper. When I picked up my car, they still had it on service mode so I had to ask someone to change it. 3 stars for friendly staff, completed work & +$3500 I didn't pay out of my own pocket. But it was a stressful 10 days w/o my car!!!!!! read more

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Took ~2.5 months, but was a 10/10 repair for my Hyundai Elantra's rear. Great customer experience, communicative and transparent. Highly recommend this place. read more

Very pleased with the body work done on my Subaru Forester. The staff was very helpful, communicated well, accommodated my schedule, and dealt with insurance issues resulting from having two claims. Hope to not have to use a body shop again, but if I do, Kent Collision Center will be at the top of my list! read more

Hands down! Amazing work. Amazing staff. Thank you y'all for making this experience a pleasant one!

Kent Collision Center is amazing! I took my Honda Civic Type R here after slamming into a curb late at night, causing suspension, wheel, and airbag damage. It took me a while to decide on which shop to trust my car with but this spot was close to my house and had solid reviews. I'm really glad I chose them. Lexi was very considerate to my situation and explained to me how to navigate the process with my insurance, and gave me realistic expectations on timelines given the nationwide shortages and delays. I'm very impressed with how Dwayne and his team thoroughly inspected every part of the car that needed repair or replacement, and it honestly feels brand new. It did take about 2.5 months to get my car back but when I'd talk to Dwayne when he'd call for updates, I could tell he was doing everything the right way and not trying to take short cuts. He told me he is particular about his own car and I could see he takes pride in his work. If you're ever in a situation where your car needs collision repair, look no further! KCC will get you right!! read more

Tanner and his team go above and beyond!They painted my 72 chevelle SS at an excellent price and did massive body work.It turned out perfect!And was $15,000 lower than the closest bid!Highly recommend going here! read more

This is by far the car shop experience I've had in a long time. I drive a heavily modded Subaru BRZ and to say the least it was not a easy job to fix my aftermarket front bumper. They went above and beyond to make my front bumper look brand new again and actually went even farther than that and reinforced my bumper with custom fabrication. The paint match was perfect.. they really worked with my insurance company. If I could give six stars I would ... Bonus points : Free rootbeer on tap in lobby 3000$ massage chair to wait in Expresso machines And a cute dog in the lobby while you wait This place is highly recommended read more

Kent Collision Center - Body Shops Near Me - Kent, Washington

I've brought my Audi S6 to BJ and Jason twice now and have been very happy with their work and prices. They repaired some paint issues and a dent for less than their quote and the car was ready in two days. Would recommend them to any anyone looking for good, reasonably priced work. read more

I brought my car in to get repaired they were able to give me an estimate right away and squeeze me into their busy schedule. If you are looking for quality service this is the place to bring your vehicle in. read more

Kent Collision Center - Kent collision - Body Shops Near Me - Kent, Washington

Jason Cooker and his staff were fantastic!!! They were extremely professional and run the family business well. I highly recommend this place for all of your collusion and repair needs! read more

I had a fair sized dent and paint scuff on my rear bumper / quarter panel. Kent Collision responded promptly to my request for a quote. The estimate was very reasonable. The repair was done quickly and looks excellent! Seems like a fairly large shop doing a lot of good work. Hopefully I won't need any more collision repair for a while, but if I do, they'll be my first stop. read more

Kent Collision Center - Body Shops Near Me - Kent, Washington

Kent Collision worked miracles on our nearly totaled 2018 Mercedes Benz E400 Convertible after getting T boned. This model is not common and with damage from the convertible top to the grill this was a complicated fix. Having it on the road again for some time there is surprisingly little to no evidence of a disaster of a wreck. I recommend them, especially for foreign luxury vehicles. read more

Wow! A kid opened their car on mine, paint chip and ding x2. I went and got 3 quotes, Jason Cooker (part owner) greeted me on a SATURDAY and provided me a quote. Between the 3, they stood in the middle -cost wise. He told me they work for the customer and not the insurance, sure -heard that pitch before but he proceed in telling me that they pride themselves in "giving the car back to the owner in better condition which they brought it in"... okay? Seller! Well beside that point, the different quotes and the fact they were reasonable, sold it. They are very easy to work with, got myself booked in couple weeks later bc of the holiday. He said 2-3 days to get my car back and they were true to their word. I'm skeptical in how well auto bodies can blend their paint to match the rest of the car, luckily mine is black, you'd think it should be less complicated.. Jason was also 100% positive that I couldn't see the difference and he was right, I can't! You see ppl on the street and just cringe due to the horrible paint job but not here.. love it! They went above and beyond, filled in the other paint chips I had on my car which all blended very well into the car. They detailed inside and out of the car and did a great job as well! Even gave me a jar of jam as their little advertisement, "when you're in a jam". They have great options in complimentary snacks and drinks and definitely impressed my kiddos.. free gum ball machine! I'm hoping I don't have to go back for any other reasons BUT if I had to, I'd go back to them. I also met Aaron (I believe the other owner) during the check out transaction and he was cool and personable as well. Can't go wrong with them. read more

Not too long ago I made the disasterous miscalculation error and scraped the rear passenger side door against a concrete pillar while parking. It sounded like sandpaper rubbing against the door. My heart sunk and I inspected the damage to see five long scratches on the door. My fingernails could catch in each of them, so a simple buff (which was initially tried) did nothing to fix the error of my ways. I had asked around work and was recommended to go to Kent Collision Center. Mind you I was very wary because I am initially wary of all things related to car repair. I have had terrible experiences, so I am immediately distrustful. But I couldn't let this go. I e-mailed the shop and told them the situation. I received a response within a couple hours from Aaron suggesting that I stop on by for them to have a look. I went down and met with Aaron who evaluated the situation. He told me that it was the best case in a bad situation because while I dug pass the clear coat, I did not dent the car. He gave me a quote and said that they were booked pretty heavy that week, so if I could come by in a week they could take care of me then. He estimated that if I dropped it off on Monday morning it would be done by Wednesday afternoon. He walked through the estimate and clearly explained line by line and it all made sense. I dropped off the car as planned but instead of getting it back on Wednesday I got it back on Tuesday afternoon. They arranged for Enterprise to pick me up and drop me off for the day that I didn't have the car. I enjoyed their calm dog who came by for head scratches when Aaron was not around. When Aaron was around she stuck close to him. They charged me exactly what was estimated which was very appreciated. And the car...the car was perfect! When I received it back I gawked and squealed because seriously it hadn't looked that good since I first bought it four years ago. It was so shiny and reflective and it had no trace, no blemish from my accidental clipping of a concrete pillar. And they even cleaned the inside! I mean, they wiped down the console, they vacuumed my floor mats, they cleaned the GPS. I sat there for a minute thinking I didn't want to touch anything because it all looked so pristine. It was beautiful and smelled of fresh paint. I did not mind. It was a great experience, fantastic customer service, and the jar of jam was a cute promotion. The only downside to having the car so clean and pristine is that now I am acutely aware of all the little door dings the car has received from various parking lots! read more

They are so nice and helpful. They have helped me without charging me if it just took a second. They are great and def my go to repair place. read more

My car was hit one icy morning and what I thought was damaged beyond repair. The team at Kent Collision Center was amazing throughout the entire process of my car getting get fixed. Provided with constant updates via text, I knew I was in good hands! Many thanks to Jason, Aaron, Leah and the entire team. read more

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I got rear-ended by a drunk driver about a month ago, and after getting things arranged with my insurance and scheduling a repair, I dropped off my Mazda CX-5 before going on vacation. Everyone at Kent Collision was super helpful, and they kept me in the loop about the repair even while I was 8,000 miles away. When I picked up my car this morning, it looked brand new again. The paint looks impeccable, the panel gaps are perfect, and the car overall is spotless. If I hadn't been in the car when it was hit, I wouldn't believe it had been repaired - which is what we want! They worked with my insurance company, all I had to do was pay my deductible and I was on my way. Super easy, and outstanding work. I grew up in a family that ran a body shop for over 30 years. My father and sisters always took immense pride in doing the job right the first time, making sure that every detail was addressed, to return a customer's vehicle to pre-accident condition. It's not just as simple as handing a kid a wrench and a hammer, and pointing them at a car and a pile of parts. It takes discipline and attention to detail that doesn't come without experience and lots of skill. The folks at Kent Collision have impressed me like few shops can, because they have the same discipline and detail that my father strove to maintain. I won't hesitate to come back, should the need arise. Time to get working on my Miata, so I can bring it down for a full repaint! read more

Excellent shop. Very cheap and they do not try to pad the bill. I got a quote from them online through Yelp and they respond pretty fast and gave me the best quote. Probably will use again the future. Staff is excellent. read more

I brought in my new truck to have the bumper worked on as it was scratched during a recent trip. I have been worried about the scratches because I thought that they were going to be permanent. I emailed Kent Collision the day before I brought it in, and I received a prompt and courteous reply from BJ who said to bring it in so that they could take a look at it. When I arrived, Jason, the owner, came out to look at the bumper and he gave me a very reasonable quote. Fifteen minutes later, my bumper looks as good as new! I couldn't be happier with the work and customer service. If you need body work on your car, look no further than Kent Collision. Kent Collision Center is now the Only place I will ever bring in my truck again to have work done on it. read more

Highly recommended Body shop that has always been transparent and honest. We have repaired several vehicles with them and they continue to maintain high Integrity which is why our peers also request their services. It's very hard to find honest people/businesses these days, so go where you can trust and not ge to taken advantage of. read more

Thank you guys so much! I brought one of my vehicles in for a number of small dent and scratch repairs recently and you did a magnificent job. The car looks like new, the price was reasonable and the customer service was excellent. Thanks again for a great experience and I will be bringing my other vehicle in soon. read more

The folks at Kent Collision may just be the BEST in the industry. They are definitely the best Body Shop I have ever been to in my life. Lets start off by talking about the staff. Competent and responsive with the willingness to bend over backwards to get your vehicle back on the road. They do all the heavy lifting while you sit back and wait. If you have some bumps along the repair process they will clearly set your expectations and deal with the insurance company so you don't have to. When it comes to finished product I can tell you my 2015 Camaro - which was damaged on the passenger side door and rear quarter panel - looks factory again. This is my baby and I bought her with 13mi on her. She looks like I just drove her off the lot. Amazing and unmatched workmanship not only due to their state-of-the-art Laser guided machines - but their experienced workers - who obviously take great pride in their work. This is a family owned/operated business and it feels like it from the minute you speak with them on the phone. I had a plethora of choices to have my baby repaired and Aaron explained to me when I wanted "The Fastest and the Best" that sometimes you cannot have both of those and he was right. It took a little longer to repair due to the large job it was but you would never know my vehicle was in an accident. I guarantee if you want quality work with a family atmosphere and an honest business relationship who have integrity, you can't go wrong with Kent Collision. You won't be disappointed - unless you go anywhere else! read more

I had a great experience with the front desk person, as well as the owner. They have definitely earned our business (hopefully not often!)

I had wrecked my 2015 Ford F350 and it was a good amount of damage. I searched the web and found K.C.C. I reviewed the reviews and chose to bring my truck there. Definitely NOT A BAD CHOICE! They took care of me in every aspect of the repair. And since the parts list was 7 pages long and well into the 10's of thousands, it took a few months to get it back. and when I did I was nothing but happy. The truck actually seems to run, handle and function better than before the accident. I am very happy with the service and attention to detail everyone at the shop had for my truck. If I have another need for a body shop they will be my first choice, hands down. read more

If you're defensive or sensitive then don't read this post. Understand the issue here is with the employee that answers the phone. Learn customer service, your employees are the first contact with your customers and should be trained to speak to people with respect. So where do I start... First, on their website there is an option that says "need a quote?" Click on it and you can leave your information and a message about your car. So okay assuming that setup us for someone to call you, go over it with you on the phone and quote you not a set price but some type of idea based on what you said because they're the experts right? Well I called them instead because I wanted to get my acura in right away. Background on my acura -somehow a huge dent miraculously appeared on my driver side fender. The entire fender needs to be replaced and so I bought two new bad ass fenders for both sides and wanted them put on. Not my everyday driving car so I'm willing to wait for the best option. Anyways back to this review. -When I asked for the quote he said I would need to bring the car down, I said "I just need the fenders replaced, is there some type of estimate that I can get just for that, no other work needs to be done" the person on the phone said no and that they can't do that over the phone so I was a bit confused as to the purpose of their internet quote option. He then starts to tell me all the things that they would do and said they also paint. So I asked if they had any paint specials because I want to paint my acura black. He tells me $5000 for a paint job. $5000 FOR A FUCKING PAINT JOB!!! This paint better be bullet proof for $5000, paint better not ever chip, shit better withstand a nuclear war if they want me to pay $5000. I've never heard of a paint job costing $5000 damn dollars. He tries to tell me "well its not like maaco, we actually paint the entire car" yeah not my entire car. The car cost $7000 and you think I'm going to pay $5000 for a paint job? Gtfoh. They pick and chose who they want to speak to respectfully or tell the truth to because there is no way in hell that a regular ass paint job should cost $5000 damn dollars. I don't recommend anyone to this shop with their smart mouth employees. read more

100% best place in Kent. Quoted me the same price as another collision center but also offered me the aftermarket part. Much cheaper and they replaced it so quickly. Seeiously, it waa such a quick interation, which i loved! Not a lot of talking and my car was fixed like brand new. They work for you! read more

Kent Collision knocked it out of the park with my Tesla Model S. The car was finished on time and came out looking like a brand new car! My wife and I are over the moon. In addition to doing a great job, they were about $1,000 less expensive than the other five quotes I got, which ranged from $3300-$5700. The only small negative comment I'd have is that they didn't do the best job cleaning the inside of the car. It had a strong chemical smell and apparently they forgot to clean the back of the car and around the lift gate. Wasn't a huge deal though. read more

Great service nothing but the best from Jason and Aaron . I would recommend anyone here as you will be happy with the end result . This shop is not out to save your insurance money but make sure the correct parts get installed on your car . They will fight on your behalf and yes the process is lengthy but end result you get Oem parts . There detail process most cars leave cleaner then brought in . read more

I have had to have my truck in there twice, and every time I've never been disappointed the staff and workers are great! Both times have been short notice and they banged it out in a few days. If you ever need body work done Kent collision center is the place to take it! Also they have a new location in Tacoma to service all your body and paint needs!! read more

Kent Collision Center - Body Shops Near Me - Kent, Washington

Took care of my car quickly and it looked great when they were finished with it. They even helped me out with my rental car. I really appreciated their work and customer service. read more

Polite service, beautiful repair job, and they worked with my schedule. If I ever need a body shop again, this is where I'll go!

Best auto shop I ever been. Great customer service from the owner himself. Very reasonable price. Highly recommended.

I pulled up to the shop at 12:08 to see a sign on the door stating that they were closing early, at noon. As I was about to drive off, a gentleman walked out and asked me if I needed an estimate. I showed him my front bumper where I had clipped the post pulling into my covered parking. He took the time to not only look at it, but to go inside, get a solvent and rag, then proceed to all but remove all of the damage at NO CHARGE! He then stated that their detail person good buff it out if I came back. Not only did they save me money, but when I expressed my frustration at not being able to find a decent carwash in Washington, the owner quoted me a very good price to wash and vacuum out my car! I highly recommend Aaron Flett and the guys at Kent Collision Center. read more

Not too thrilled with the way they left the inside of my vehicle. Upon further inspection, they left black marks and stains all on the interior. On my visors, and on top. It's VERY noticeable. I am extremely unhappy about this. My car was NOT dirty when I gave it to them. They could've at least scrubbed these grease stains out. I asked for my car to look like new. That meant inside and out. Very unhappy, I guess I will have to try to use some Ivory and a rag and hope the stains come out. read more

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I brought my new Nisson Rogue after a mishap. Fantastic service! Excellent work! I think the car looked better after the repair, then when I bought it off the showroom floor! Thanks Dave D read more

This body shop went above and beyond to repair a screw hole in my vehicle outer paneling. They were able to accommodate my limited time line due to a planed trip when I picked it up My vehicle looked like NOTHING had ever happened. read more

Wow! I came to this establishment to get a quote for some minor/moderate fender work. These guys gave me a out of pocket quote that was easily three times more than the other shops. Simply ridiculous! Unless you have deep pockets, you might want to avoid this place. read more

This was probably one of my best experiences with a collision center. These guys are amazing. I took my car there because my door handle was broken on my car. They fit me in even though they did not have a lot of time and fixed my door handle. I was exremely Impressed with the customer service I recieved and how helpful they were. If I ever need services in the future, I would definitely take my car to this place. read more

Bought a 15 year old bmw for a great price so I brought it to Kent Collision Center for a full paint job. The previous owner had never been in an accident but the bumpers were wasted and down both sides were plenty of door dings including where chains came off a rear tire scaring the whole quarter panel. (Got it for a great price though!) I was a little worried it would cost a lot to fix when I bought it. The car came back just as beautiful as new and the damaged panels I was worrying about are smooth as glass. The car is a dark green so it shows all flaws, but front to back, I'm happy as can be! I have since recommended a couple people that got some minor accident repair done quickly and seemed happy with the work. read more

Kent Collision Center - Body Shops Near Me - Kent, Washington

Kent collision center is the best place to go in Kent hands down, they helped me get my car fixed in only a week, great customer service very friendly and helpful recommend anybody with car damage to go here. read more