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Auburn Collision Center

4.2 (49 reviews)
Closed 8:00 am - 5:30 pm

Services - Auburn Collision Center

Bumper repair

Auto frame testing

Auto maintenance

4 More Services

Auto repairs

Auto steering and suspension repair

Routine automotive maintenance

Rear-end damage

Auburn Collision Center Photos

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This is what they did to my car

I highly recommend going elsewhere if you want your repairs done correctly. I brought my vehicle in because someone had hit me and damaged the rear quarter panel rim and door on the driver side. I brought it here because I was told they do "great work". The front office staff was helpful and I had no issues with them whatsoever. I dropped off my vehicle for repair and they asked me for the key and said they would update me with the process. We did not go out to the vehicle to inspect it when I dropped it off. There were no pictures taken upon drop off while I was there. They did keep me up to date on the process and I appreciated that. When I picked up my vehicle there was damage to the front bumper on the passenger side that was not there when I dropped it off for repair. I told the front desk lady that I wasn't sure if it was dirt or what but there was a mark on the front bumper. Eileen came out and said "that was there when it was dropped off and it's not dirt I can guarantee that". I told her that it was not there when I dropped it off and she mentioned pictures. I asked to see them and she went to the back to find Jym. I went outside to take a closer look at the damage and when I can back in Eileen told me "it looks like he just left for the day so I don't have the pictures but just bring it back and we will fix it for you". I asked her when I should bring it in she said anytime just give them a heads up. After leaving the office I examined everything more closely. I noticed that the trim on their repair doesn't even sit flush to the car like the other undamaged side. There was a scratch by the taillight they replaced. There was paint on the taillight and what looked like grease spots all over the exterior even though they washed it. There was also white powder all over the steering wheel. I was less than pleased. I dropped off my vehicle for the second time and again no pictures when getting dropped off. I showed Eileen the damage by the taillight and asked if they could fix that as well. They repainted the front end damage but you can feel where the damage was and not all of it got repainted. Also the part by the taillight was completely ignored. I was done at that point. I left and decided I will take it to another shop soon so they can fix it. I left a review on Google for them and the owner responded. They called me a liar and told me that I did indeed have that damage when I dropped it off and they took pictures immediately when dropped off and pointed it out to me. Lie! They told me that they showed me the pictures they took when I dropped it off. Lie! There was more that you can look at if you look at the review on google. Is that really how you react to a customer that is unhappy? Completely unprofessional and straight up lies!

Overspray noted on interior window used to cover-up deep scratch on interior door panel, happened while vehicle in Collison 1's possession.

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4 years ago

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1 year ago

Good service. Was pleased. What I expected so it went well and would recommend this business

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10 years ago

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Barrett S.

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12 years ago

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Barrett S.

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7 years ago

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10 years ago

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12 years ago

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Review Highlights - Auburn Collision Center

The manager, Barrett put us at ease, sending updates frequently.

Mentioned in 5 reviews

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People searched for Body Shops 1,548 times last month within 15 miles of this business.

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Hinshaw's Auto Body - Damage was left rear fender, completely restored.

Hinshaw's Auto Body

(66 reviews)

I brought my vintage 1989 Trans Am GTA In for some minor cosmetic repairs. Hinshaw's did such a…read moregood job matching the paint that people who see it say that the car looks great! Other paint shops refused to paint it because it was more than 20 years old! The staff are great! The reception staff is very friendly and professional. Brian and Tom are awesome and quickly answered my questions! The body and paint guys have done a fantastic job! Thanks Hinshaw's team for taking great care with my dream car!

Truck was brought over on a warranty job through Doxon Toyota. Doxon has worked on my truck prior…read moreand seemingly handled it well. However i have never dealt with Hinshaw Auto Body on any sort of project prior to this job. Highlighting the pros of this job; paint itself was matched well and seemingly done correctly. Even went above and beyond (to my knowledge) and painted the hood which was not on the service bulletin to be warrantied. They were fairly open to me seeing the process and answering my questions if anything came up throughout. Unfortunately with any pros came multiple cons; starting with body pieces being incorrectly put back, gouging tint on all four windows without telling me, breaking headlight electrical plugs, lack of cleanliness (buffing compound all over the truck, some of which stained parts unrelated to the project), etc. Although a few of these items were corrected, others were slacked on. Overall i am disappointed in the service that was highly spoken of from Doxon Toyota. I would normally recommend body shops, dealers, companies, etc. But in this case it is nearly impossible to do so. I would hope in the future this can help customers be aware of what can potentially happen to your vehicle here and provide feed back for Hinshaw Auto Body to be more attentive going forward.

PDR Services

PDR Services

(8 reviews)

Kevin is great. Quick response, communicates well, reasonable on pricing. He is very careful with…read moreyour car and will tell you if a repair is likely to cause paint cracking or other damage.

Kevin's skill & expertise took my car from "what happened" to "SHAZAM"!!!…read moreSince he worked on my car, it's now unrecognizable. Kevin, the owner of PDR Services, transformed my car, giving it a beautiful, mirror-like shine. It honestly looks brand new, & I still am amazed when I look at it, & think about how it looked before. I'm so grateful & impressed by his amazing work & attention to detail. My car had numerous, visible scratches all over it, the hood was the most damaged from neighborhood cats & likely, raccoons, making their home on it (I don't have an indoor garage, and never used a car cover); Kevin clearly & honestly explained what he'd been able to do with respect to getting the scratches out, & he didn't disappoint when I saw the end result). He always kept me informed from start to finish, about when he would be at my home to begin the work, how long it'd take him to finish, & texting me if & when he'd be delayed by traffic - he's a consummate professional who knows his stuff, & is very easy to talk to & work with. His fees were reasonable & it was super convenient having him come to me to do the work. If you're looking for someone to transform your car & give it some badly needed loving care, don't think twice about whom to call. I highly recommend hiring Kevin for this type of work for your car - you can count on Kevin to give exceptional results!

Auburn Collision Center - bodyshops - Updated May 2026

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