Services and quality are good, and plan to come back for future services for any other help needsread more

We had our rear brakes replaced here for our 2022 Hyundai Santa Fe and had a great experience. The…read moreteam was very responsive to our concerns and made the whole process easy. Service was quick, and the pricing was very reasonable. We really appreciated how fast they got everything done. Would definitely recommend!

Some idiot backed into my car when my car was parked in a parking lot. He took off w/o leaving his…read moreinfo but thankfully, my attorney firm managed to find him. I called Tesla but they only do body shop in Bellevue & Lacey location. So, we decided to go to Kent Collision since they were the closest (at 30mins away) & they were certified to work on Tesla cars. Went in for an estimate in early October. Waited for them to order my new bumper. Scheduled. Dropped off my car on 10/24(3pm). My car was ready for pick up on 11/4. Little disappointed they needed a whole 6 days just to paint & replaced a new bumper. My Ex used to work as an auto painter & he never took that long for that simple job. When I picked up my car, I saw an alert saying my "audio system unavailable". My horn & alarm wasn't working. We went back next day & they checked. They forgot to reconnect the wires to my bumper. When I picked up my car, they still had it on service mode so I had to ask someone to change it. 3 stars for friendly staff, completed work & +$3500 I didn't pay out of my own pocket. But it was a stressful 10 days w/o my car!!!!!!

Took ~2.5 months, but was a 10/10 repair for my Hyundai Elantra's rear. Great customer experience,…read morecommunicative and transparent. Highly recommend this place.

I had a great experience with Bratch Auto Body & Repair after dealing with issues from a previous…read morerepair done that did not hold up due to paint adhesion issues. From the beginning, they were straightforward and knowledgeable. They took the time to explain what likely went wrong with the prior paint job and answered my questions clearly without trying to upsell anything. I received quotes from multiple shops, and Bratch came in at around $1,000, which was the most reasonable option. More importantly, the quality of the work and the turnaround time were both excellent. What really stood out to me was the attention to detail--they didn't just fix the bumper, but also vacuumed and cleaned the interior and exterior of my car, which I did not expect. Overall, the experience felt Honest, Efficient, and Professional. I would definitely return and recommend them to others.

I had an excellent experience during my recent visit to Bratch Auto Body, and I can't recommend…read morethem highly enough. My 2010 Prius was badly damaged when a tire from another car flew into my vehicle while I was driving on local highway 169. This happened on a Saturday morning just five days before Thanksgiving, and based on the damage, I honestly thought I'd be without a car for the entire holiday. Desperately, I reached out to Paul, my trusted store manager at Firestone Covington, and he suggested I contact Bratch Auto Body in Kent. It was already around 10 AM, and Google Maps showed they were closed on Saturdays. I called anyway, expecting to leave a message - but someone answered and told me to bring the car in right away. From that moment on, everything was outstanding. The store manager inspected my car, gave me a clear estimate, and an expected completion date. I was shocked (in the best way) when he said it would be ready by Tuesday. The price was also very reasonable, much lower than I had expected. Since I needed a rental car, I planned to walk to Avis in the rain, about 20 minutes away. But the young lady at the front desk stopped me and said she would ask her boss to help. A minute later, the store manager personally drove me to the rental location. The kindness truly meant a lot to me, especially because of the unusual events I had to go through that day. On Tuesday at 2 PM, I picked up my car, fully repaired. The manager carefully walked me through what was found and fixed, showing photos from each stage of the repair. The work was done professionally and thoroughly. They even washed, waxed, and detailed the interior. My 15-year-old car came back looking almost brand new. Today is Thanksgiving, and thanks to Bratch Auto, my car is back safely in my garage. They are not only professional and affordable - they genuinely care about their customers and understand the stress they are under. This wasn't just the manager- everyone there treated me with warmth, kindness, and care. I am truly grateful. This is a level of service that worth paying with satisfaction. Thank you!

Good customer service, but a bit slow responses via Yelp. Upfront pricing though when you get a…read morereply from them. But i had to ask clarifying questions to get what i ultimately need. Good value as well, based on the quotes i got from other shops.

Great experience getting my car repaired through Auto Perfect. Vincent and Nanni have been great to…read morepartner and work with

I brought my car here after losing control on an icy hill and hitting a retaining wall. Dave was…read moreTHE BEST! After getting the bodywork done, he called me to point out that my tires were at the end of their life. He called around, found me a great deal on tires, and then drove it to the tire shop to get it taken care of. My car looks like new again and I have new tires. I felt really well cared for. Would decide go back (but hopefully won't have to any time soon ).

I recently took my Mazda MX-5 to get a quote for a rear moulding that was ripped off when I ran…read moreinto a rock. Cory asked how he could help. I showed him the problem (I still had the detached piece), and he repaired the damage using some of his own parts so I wouldn't incur the expense of a new moulding. Cory was efficient, the quality of his work was exceptional, and the price couldn't be matched. Do yourself a favor and start here if you have needed repairs. Vickie

Amazing job, extremely punctual, very pleased with the outcome!…read more You will get faster response and better traction getting on a call with Lee than over email.

I was referred to Mobile Bumper Lee by a friend and Lee didn't disappoint. I had a deep scratch on…read moremy car and he restored it to look brand new. I actually called 2 other mobile dent places and they only repair dents and don't paint, which was frustrating. In comes Lee, with quick responses to calls and texts and reasonable pricing. Especially since he comes to you onsite. He is all business, so don't expect a lot of small talk. The scheduling was quick and it only took him a few hours for the repair. I'll be calling on him again for future work.

Fast. Kept me updated. Smooth hand off. Good work. Love that I could just leave the rental there.read more

I recently had my taillight fixed. Gerber Collision and Glass partners with my insurance company so…read morethat I could get my rental dropped off at the same location. Tonya and Tony were both amazing to work with. Tonya was friendly and explained everything so well and what to expect. Tony was the tech that worked on my repairs and was friendly and explained what was worked on. Would definitely recommend this shop to friends and family

Upon unrelated engine work this month, more damage from my accident was discovered. The passenger…read moreside inner fender is creased and crushed where my air filter goes through, as well as creased in a couple other places. The paint had been sanded down in a couple spots behind the grill, not re-painted, and is now rusting. My AC line was crushed and subsequently discharged my system... None of these things should have been missed if this shop did the kind of job the owner likes to claim they do.

Jessie and his crew are the best! He went to bat for me with…read moremy insurance company to get my car the right parts and his crew's attention to detail got my car back to where it was. Thanks Pro Finish!