Dent Solutions is the BEST! This was my second visit with…read morethem and I'll only use them for my vehicles. Doug was awesome and managed to give me an estimate and do the repairs same day! Jason did the repair work and is truly an artist. The repairs were flawless and Jason gave me recommendations how to prevent future dents with the gear tunnel door. They all take a lot of pride in their work.

Dent solutions repaired and did magic on a bad crease on my doors body line. The work they do here…read moreis the best in the eastside. If you've been turned away by mobile PDR techs, stop by and speak with Doug for an estimate.

Excellent business to work with. They have worked on several of my cars over the past 20-years and…read morequality is their biggest asset.

I was told on 7 separate occasions that my car "should be ready by X day." I felt frustrated as I…read morewas told that the repair would take no more than 5 weeks. It took them 8 weeks and 2 days to complete repairs. I could have had my vehicle back in 4 weeks had I gone with a Porsche Certified shop such as Haury's. This shop is high density, not high volume. Overpromising, underdelivering, lies. 1. I was told that parts were 3-4 days out. It took 13 days for the parts to arrive. They said that a door latch cable was out of stock. On 12/29, I ordered the door latch cable. Part arrived 1/16 and they refused to install it. They kept me waiting until on 2/8. I called their vendor (Porsche Larson) and the vendor had the part in stock the entire time. They lied to me. 4 WA State Porsche dealers had that door latch cable in stock. NO supply chain issues, only lies from my SA Challan Kershaw. 2. With parts and approved payment on a $14.1k insurance repair, I expected a no-delay situation from 1/16 (part delivery date) - 1/22 (paint start date), and a no-delay situation from 2/7 (build completion date) to 2/12 (alignment date) 3. Until 2/1, they did not attempt to pick up the pace of repairs. On 1/31, Challan Kershaw told me that they devote 17.3 hours of build time to each car per week and that because my car required 44.8 hours of body labor -- reassembly would take at least three more weeks. After my phone call with Production Manager Kyle Emmerich, it took them 3 days (2/5 to 2/7) to complete 44.8 hours of body labor -- NOT 3 weeks. They only started to "care" once I started calling them daily about the deadlines and commitments they offered months prior. I had to cancel three road trips. At the end of the repair, they waited an additional (and unnecessary) three weeks to install the insurance-approved PPF/ "clear bra" which put my trip to Canada in jeopardy, and delayed pickup once more. 4. My car battery was damaged from storage and lack of normal vehicle use. The battery was tested by a Porsche dealer and was noted as being in excellent health 35 days before drop off at Bel-Red Auto. The battery should have been placed on an OEM trickle charger during the 65 days that it was at Bel-Red. They could have billed insurance for the use of a trickle charger instead of destroying a battery. If insurance had declined the use of a trickle charger (unlikely) Porsche would have sent an authorized service provider to jump the car (under warranty) or tow the vehicle to an authorized service provider. 5. I had to have a new battery programmed and installed by Porsche Bellevue (consequential damage/$920.00). 6. One of my carbon fiber side blades was improperly installed - the front-driver-side-door blade is falling off. They destroyed my door control module. The module clip had been ripped off/a new door control module had to be installed by Porsche Bellevue. Unacceptable for a shop to make a series of negligent mistakes over 2 months. 7. They have become complacent. They are no where near the "best" body shop in Bellevue. You're as good as your last job & your credibility is as genuine as your last lie. If your service is awful and you can not fulfill a promise, no one cares if you have been in business for 41 years. 8. People do not have the patience to deal with being told that their car should be ready by X day on 7 separate occasions, or for a repair to take twice as long 9. I felt deceived and disrespected - my age should have had nothing to do with my car's repair process or status. Being told by Challan Kershaw on four separate occasions, "Well I know you're young but..." is condescending, demeaning, and ageist. They are passive-aggressive and hostile once you point out their bullshit. Recommend Metro Auto Rebuild, Haury's Collision, or an out-of-state shop.

Unfortunately after picking up our brand new Rivian and taking it on a road trip to Montana, within…read moreits first week a sixty year old driver hit our car and dented the back left corner. We worked with Jon at Accurate Auto Body and they were one of the first certified Rivian repair shops so quite understand since the car looks like new. He managed to get the repair done in under a month and was grateful that he coordinated with the insurance companies to get it resolved. A little bit nervous on driving it now but definitely a spot to recommend for repairs.

I don't know how the actual repair is because I don't get past the very rude receptionist, Leanne…read more To start I was standing in line and a gal was picking up her Rivian, not expecting the price she had to pay, she asked why it was more than expected, Leanne said "Because insurance didn't cover it". Very rudely, not explanation as to why or what? No courtesy to say maybe you should call your insurance carrier, just a rude response. Which..... I should have expected from talk g to Leanne the day before to schedule a rock chip repair. I told her 4x on the phone that it was the size of a quarter and I just needed the repair filled. We made an apt for me to come in, then she says we don't repair, I said that's what we talked about and she again rudely stated "well that's not what I got from our conversation". I wouldn't step foot in this place with her attitude. If you do, be prepared to be talked down to, Leanne is very rude!!

Amazing communication and the work was flawless, couldn't even tell where was the dent originally…read moreat all!

I'm so happy I found Ryan! I had a small dent near the middle of my passenger door on my new…read morevehicle. I sent Ryan a few pictures for an estimate, and not only did he have the rest rate, but he also drove to my house to fix it in my garage in about an hour! The door looks perfect - it's like it never happened. I also greatly appreciate how punctual he was. I will not hestitate to call him again for future services, or to recommend him to any friends and family. Book him!

I had a scratched rim and had been looking for a qualified body shop to repair it until a friend…read morerecommended this place. Ferlay was the one who helped me, and he was friendly, professional, and knowledgeable throughout the entire process. The quality of the work was outstanding. They did such an amazing job that I can't even tell there were ever any scratches on the rim. The pricing was also very reasonable, especially considering the excellent craftsmanship. I would definitely come back here if I ever need any work done on my car in the future. Highly recommended!

I found this shop on Yelp and saw that it had a 5 star rating. Upon making contact with the staff…read morethere, I could understand why. Maria handled all of the office management "stuff" and was always easily accessible by either phone or email. Ferlay and Edgar are masters at their craft and they take the time to give personal, professional and constructive input/feedback. I have an 88 Camaro convertible that needed a new paint job and interior work done i.e. replacement of both the driver's and passenger seats as well as the back seat and serious removal of rust as well as an overall of the car's frame. It took awhile to get all of the framework done i.e. years of rust and finding parts for intricate repair work. Maria and Edgar in particular took the time to navigate all of this and so the car was in the shop for a long time. This is my only non-positive remark. They kept me posted on what was going on, what still needed to be taken care of and what the overall status was for the overall repair. Cost for the work that was done was very reasonable and they always let me know upfront what the "guesstimate" would be if not the exact total. They also personally and professionally consulted with me before making a move which I truly respect and appreciate. The paint job that Ferlay did is fantastic! Just the color that I wanted and the overall look is really beautiful! The car literally looks brand new. He did a great job of removing scratches and rust. I would highly recommend this shop. Just make sure that you have some time for your repair work and that the timing of the completion date fits in your schedule. Due to having to find specific parts for this vehicle, as it is a classic car, is what took the longest. Edgar and Ferlay are extremely kind and helpful gentlemen and very approachable! They take the time to do things right which I REALLY respect and appreciate!

If you need an auto body shop you can TRUST, this place is it…read more Best experience ever! To make the story short, I picked up my car today looking like brand new! They not only fixed all the damages caused by an accident, but they also washed the car and detailed the interior. I highly recommend this place! Amazing customer service! Thank you Team RNR!

I was very impressed with the friendly and professional service at RNR Automotive Refinishing in…read moreBellevue. The person who gave me an estimate (Andy Matute) was excellen. He let me know my repair options without any sales pressur. if you need car body work repairs, I would definitely recommend going to RNR and asking for Andy Matute.

Kept my car for 3 weeks for a small hole... kept saying the only worker "wasn't in today" and would…read more"call me when he could" Never was in. Never called. Don't go here unless you got 20 other cars and don't have to worry about ever getting it back.

Go here!! Absolutely stellar service, workmanship, and cost. I wish I could recommend a hundred…read morestars for Sergio and his team. I slipped on some black ice on my way to work and crashed into a street sign right after a massive windstorm in November that caused significant damages to homes and power outages in our region. I had called over a dozen auto body shops, but everyone was full and said they couldn't even give me an estimate until February. A lot of them were also rude on the phone. I understand that they were probably overwhelmed, but it made Sergio's friendliness that much more meaningful when he answered my call. He said I could bring the car in that afternoon, which was an incredible relief after a very frustrating and stressful day talking to so many grumpy people. Sergio was so responsive, efficient, and cost reasonable, too. When I went to pick up the car (about a week later!), I was very impressed by their workmanship, but they had also cleaned and polished both the exterior and interior of the car that had mud and dirt and 2 dogs worth of Siberian husky fur. He had a little mishap with ordering a new headlight for me, and because it cost a little more than what he had quoted me originally, he reduced my final bill by a bit. So generous. He also let me know that I could leave my rental car at his shop, and that saved me a HUGE amount of time and stress. I recommend Bellevue Collision Center wholeheartedly. They are above and beyond what you would expect, and I will be sending everyone there.

I was hoping not to need to revisit Sameday in Bellevue, but some loose debris on the freeway…read moreimpacted my car. Chris at Sameday was the first person I called (again!) due to his wealth of knowledge and expertise. He listed a few options for me that fit the year and mileage of my car, which I always appreciate. Another 5 star review!

I had a scuff on the front right fender of my Porsche and reached out to Same Day Auto through…read moreYelp. Chris, the owner, responded right away and told me to bring it in so he could take a look. I stopped by that same day, and Chris immediately took a look at the damage, cleaned it up, and buffed it out in a matter of minutes. The fender looks great, and he did an amazing job. I can't say enough about Chris's professionalism, knowledge, and friendliness. The entire experience was quick, easy, and genuinely impressive. I'll absolutely be returning to Same Day Auto for anything I need in the future. Highly recommend!