Midas Factoria really went the extra mile for me on Monday! Someone had stolen the catalytic…read moreconverter from my Prius over the weekend and I needed to drive home to Salem. They ordered the parts before I even arrived, and assembled a team to do the work same-day! They did a complete check on my car and noticed my serpentine belt was cracked. They were able to replace it as soon as the converter was installed. I was in and out in 3 hours! They also alerted me that the oil was low so I took care of that after I got home. It was such a relief, knowing my car was in good driving condition for the trip home - AND their work cost less than HALF what the dealership would've charged, and less than Meineke. Neither Toyota nor Meineke could do the job that day. Midas saved me over $1300 and an extra night's stay!

Came in today after getting a flat tire on the highway. Asked if they could quickly switch out the…read moretire for the spare. Chris quickly agreed and the spare was on in less then 5 minutes. Too. The time to make sure all my tires were aired up to 39 psi as well. Really professional and will definitely come back when I need some other things done. Thanks Chris!

AVOID THIS SHOP!…read more Deceiving business practice and ethics, received a quote for $3200 to replace a head gasket in a pro master van. And ended up charging me the same amount just to remove our engine leave it all undone and declined to work on it because the engine needs to be replaced for $10,000. Bait and switch con artists working in Broad daylight

Short version: - Charged $600 for a trunk water leak fix…read morethey couldn't end up fixing after bringing it in THREE times. I had to argue for an HOUR to get half that money back. - They recommended an oil change service I didn't need (I had just changed it myself the previous week). - Worst of all, a very rude snarky condescending front desk guy. Long version: Took it in for a trunk water leak. We showed them where the water trail was as far as we could see. Apparently, they don't listen cause when I got it back and tested it, leak was still there. All they did was clean out the most common cause of leaks (clogged sunroof drain valve) and called it good. I doubt they tried to diagnose before and test afterwards to minimize how much time they spend on it. They didn't even bother spending the time to vacuum all the sunroof debris that dropped onto the car seats. We had to brush that off ourselves before sitting down. Took it back to them and we did this 2 more times but they still weren't able to fix the requested leak. I asked for a refund and spent an HOUR arguing with the front desk guy that it's unfair I pay $600 and the original leak I showed them still occurs. Not to mention the collosal waste of time for 2 people to make 6 trips to drop off and pick the car up. The rude guy working the front desk finally agreed to give half the money back. The worst part about the whole experience was the snarky condescening guy who works the front desk. My first interaction with him was when I picked up the car the first time: "I'm here to pick up the civic with the leak". His response was a snarky "Well we have lots of civics..." He could've been professional and just asked "What's the name under?" His attitude worsened when I asked too many questions about why he had recommended an oil change I didn't need (I had just changed it myself and it was the first time driving it afterwards). That happened the first time we picked up the card. And during the 1 hour argument that happened on the 3rd time picking up the car, he's yelling and interrupting me and halfway through the hour puts on a calm professional voice once another customer walks in the room. This business could use a better person to represent themselves to their customers.

Kept my car for 3 weeks for a small hole... kept saying the only worker "wasn't in today" and would…read more"call me when he could" Never was in. Never called. Don't go here unless you got 20 other cars and don't have to worry about ever getting it back.

Go here!! Absolutely stellar service, workmanship, and cost. I wish I could recommend a hundred…read morestars for Sergio and his team. I slipped on some black ice on my way to work and crashed into a street sign right after a massive windstorm in November that caused significant damages to homes and power outages in our region. I had called over a dozen auto body shops, but everyone was full and said they couldn't even give me an estimate until February. A lot of them were also rude on the phone. I understand that they were probably overwhelmed, but it made Sergio's friendliness that much more meaningful when he answered my call. He said I could bring the car in that afternoon, which was an incredible relief after a very frustrating and stressful day talking to so many grumpy people. Sergio was so responsive, efficient, and cost reasonable, too. When I went to pick up the car (about a week later!), I was very impressed by their workmanship, but they had also cleaned and polished both the exterior and interior of the car that had mud and dirt and 2 dogs worth of Siberian husky fur. He had a little mishap with ordering a new headlight for me, and because it cost a little more than what he had quoted me originally, he reduced my final bill by a bit. So generous. He also let me know that I could leave my rental car at his shop, and that saved me a HUGE amount of time and stress. I recommend Bellevue Collision Center wholeheartedly. They are above and beyond what you would expect, and I will be sending everyone there.

Honda Bellevue truly exceeded my expectations! From the moment I walked in, I was treated with…read moreprofessionalism, kindness, and respect. I worked with Devvon, he was incredibly knowledgeable and patient, answering all my questions and making sure I found the right car for my needs. As a first time new car buyer, I never felt rushed or pressured, and everything was explained clearly and honestly by the whole team. I'm absolutely thrilled with my new car and couldn't be happier with the service I received. I would 100% recommend Honda Bellevue to friends, family, and anyone in the market for a vehicle.

First time buying a car. I got to work with Andrew and RJ from sales. They made the whole process…read morevery easy and were willing to work with me on finding a good price for my new honda civic. Highly recommend working with them if you're in the market for a new car!

Got side swiped on my entire driver's side and was extremely anxious and stressed about the whole…read moreprocess to get it fixed. I called everywhere in the area and everyone was about 2 months booked out. Factory Finish reached out to me to let me know there was a last minute cancellation and I was able to get my car in a month earlier than planned. Roeuth was very patient and kept me updated throughout when my car was being repaired. Got my truck back today and they did such a great job at fixing it as well as cleaning it. Feels like a brand new car! Thanks Roeuth and Factory Finish!

I took my car in for repair and personal items were removed during the repair process. Would never…read morerecommend going to an auto repair place that steals from their customers.

Very very glad I got a pre-purchase inspection with Shabi at Park Place…read more Was looking to purchase a vehicle and thru their very thorough inspection had found a massive water leak in the trunk. I would highly recommend this place for a thorough PPI!

Over the phone quote, not really helpful so went to another shop where I knew they would checkout…read moreissue w/out overcharging.

This has got to be the WORST place ever to have your car serviced. I brought my Nissan in for a…read moresafety recall service and they told me they would provide a free loaner. When I get there they say nope - not free. I then asked about a Uber or shuttle to get home and they said nope , got rid of those customer conveniences to save money. Don't bother asking for a car wash. So I'm stuck here for what could be hours because they also can't tell me how long it will take.Do yourself a favor and go elsewhere for Nissan service UPDATE - after I posted this frank review while waiting, they had my car ready 90 min later which is good since they first told me they needed it all day for a mere software update. However, the service rep told me they saw the 1 star review I posted and told me never to come back. I was shocked by this utter lack of professionalism and told him that if they wanted to see how to treat their customers right to walk across the street to Michael's Toyota. Needless to say I'll not be coming back and strongly recommend you don't either.

Went in to replace my wheels and rims 4 days earlier to have everything seem like some people don't…read moreknow how to do they're job first and last time will every go to a dealer shop. It turn out that they didn't had the nuts for the tires that they had to order them that it would get other 3 more days to get them they could at least wash my car for the inconvenience