Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.

These experts are so amazing they fixed my car and went the extra mile. They fixed a brake leak I…read moredidn't even know about . They are HONEST and will tell you the cost before they do the work. They are so nice and so professional.

We had our rear brakes replaced here for our 2022 Hyundai Santa Fe and had a great experience. The…read moreteam was very responsive to our concerns and made the whole process easy. Service was quick, and the pricing was very reasonable. We really appreciated how fast they got everything done. Would definitely recommend!

Had a very scratched up rear bumper that I wanted repaired. Steve and the place were friendly,…read moretransparent, and provided extremely good service at a competitive rate. Car looks just like new, and I'd gladly come back to this place if I ever need another repair.

Amazing clarity of what they do and step by step instructions of how they do it. They also…read morereassured me multiple times of the process and help me with my insurance claim. For sure the best shop i've been to in a while.

Mike was super helpful. He fixed a cosmetic issue w my car and was very professional and…read moreconsiderate!

Michael himself is friendly and cares. it turns out the wreck caused the frame to get bent. It…read moretook a lot of investigation to find it.

I couldn't be happier with the service I received from Tony. From start to finish, the experience…read morewas professional, smooth, and stress-free. They did an absolutely amazing job on my vehicle - it looks brand new again. You'd never know there had been any damage at all. The staff was friendly, honest, and kept me updated throughout the entire process. The quality of the work, attention to detail, and quick turnaround exceeded my expectations. They went above and beyond, and I really appreciate the care they took with my car. Highly recommend this shop to anyone looking for quality work and great customer service. I wouldn't take my car anywhere else!.

Great price, service and communication. I will definitely go…read moreback there. The repair on my Jeep body was great.

Caliber (Renton) is my place to go for a repair! They have always returned by car back to…read moreperfect shape, reversing any damages that happen (not always my fault!). Today I had a small issue when one of my trim pieces inside the car detached and was impacting the safety of my seatbelt. Shane and the crew in Renton were able to fix the problem and get my car back safely on the road again. Thank You for everything you do...

Amazing service!!!…read more Having a motor collision is upsetting and navigating repairs and insurance can be also upsetting I am so pleased from start to finish with this company This company has many locations, however from my first call to their intake center to directly interacting with the local shop, I have felt well taken care of. I received ongoing updates on my vehicle through text and service website, every interaction was friendly, helpful and cheerful! I greatly appreciated their 100% service!

Great, small shop, that gives personal service at a great value. I grew up in auto sales and…read moreservice in Wisconsin. I did my own body repair for years. I am so glad I found Bob and his crew at Harold's Auto Rebuild. Our 6+ year relationship started by repairing my wife's Mercedes ML550 that I had bought from a dealership in San Jose. It needed some minor repairs to a quarter panel and door that would be very obvious if not done right. Bob gave me a great price and did Fabulous work. He has since helped with more minor repairs to my convertible and then a variety of more substantial repairs on my work pickup. I am so glad I have found someone I can trust who does great work.

This place is pretty amazing for body rebuilds. Took my little Mazda 3 in for a water leak and it…read morebecame a damn nightmare !! But these guys took care of it right from the beginning and finally found the problem. Excellent work and service !!

This was the best experience I have had with a car repair shop. The initial appointment was super…read morefast and they were able to get me in within the week. I asked approximately how long the repair would take I was told 1 month and that is exactly the time it took. Then when I picked up the car they far exceeded my expectations. The inside and outside were very clean. Cleaner than when I dropped off. I highly recommend bringing your car here if you are ever in need of a collision repair . Shoutout to Jasmine and Bob

Unfortunately this Renton Collision Center is absolutely unprofessional, unorganized and a…read moreridiculous money grab. Not only were they unable to fix our vehicle, Dave was very rude and when I called his boss, Ken, he had already made his mind up and we were in the wrong because Dave, in his opinion, is a "nice guy". We found, after researching this man, Dave treated us differently than his other clients. He had zero respect and empathy. He was intimidated most like because of his small stature and the color of our skin. From there things went down hill and they made us go thru unnecessary obstacles just to get our car returned. Was it because we didn't choose them? Possibly, was it because we are ethnic? Possibly, was it because they are full of ignorant employees? Possibly. I mean the person they have answering the phone could not even call back a correct contact number, the person answering the phone, not worth mentioning her name, could not give any information, this girl could not speak properly and kept saying "um, and I don't know" and had to screen and pass calls and still could not do that job correctly. I know I want someone with confidence and an education answering my questions. I'm sure you agree. Remember, all we wanted was an estimate...instead, they our car was broken down into pieces and magically a few extra scratches and scrapes. I chose to wait to post this until we were completely finished with them because they are clearly vindictive and unprofessional. I work with tow, insurance and I this industry on a daily basis. I am also in the customer service field for 25 years plus for a top national company, please take my word and feel free to call me or contact me before you decide to use this place to fix your family vehicle. I have several places to recommend to get the job done correctly and with respect. I would have given negative stars and titled this "CROOKS" .

Gustavo did fantastic work restoring my bumper and fender to look like nothing ever happened, at a…read morevery fair price. Highly recommended! See before and after photos.

They are mobile, so they come yo you i think. It says available 24x7, but very slow response times…read more Gave me the price right away, pretty steep too as compared to other quotes. Not for me, but i guess some people prefer that the shop to go them.

More paint on car! They remanded my car and left scratches under paint. Barely put enough paint on…read morethe car to cover it. Told me they would fix a little damage on the bumper, but didn't. 10 years ago, when I got a car painted here, it turned out amazing. Just disappointed with degradation of their work. Sounds like they're doing better now though.

I needed my front bumper replaced after an unfortunate incident. I went to three different auto…read morerepair shops and this one had the most favorable price and time needed to complete the task. I can not recommend this business enough for your auto repair needs.