brought in our subaru outback to get a stuck moonroof repaired. They attempted to install a salvaged motor with no luck so just cleaned the vents which were clogged and causing rain water to leak inside. although the moonroof still doesn't work the clog has been cleared. My major gripe is they left grease and dirt marks all over the headliner and ripped the center console cover, expected better care to be taken, will likely look for another shop for any future repairs needed. read more

See all

Not sure why, but recently all the auto repair shops are extremely busy. Many shops don't even bother to answer phone calls or emails. I was looking for a shop at least to take a look at my car, but after trying hard for 3 weeks, I didn't find anyone. One of my friends recommended Chau's to me. I called explained the situation. First, Dennis hesitated as it might not be worth repairing. I begged him to at least take a look at the photos. He agreed. After sending him photos by email, he responded within an hour that he thought it would be worth repairing but he would have to find out whether the parts were available. He asked me to give him some time to find out. Two days later, he contacted me that he had found all the necessary parts and that he gave me an estimate of repair price. The repair price was so close to the insurance company's quote, which most repair shops had told me that it was impossible. Since my friend recommended Chau's, I decided to let Chau's do it. Dennis kept me informed the status of the repair, and the repair was done within the time he had promised. When I went to pick up the car, I was surprised and delighted to find it like brand new condition. The body work was pretty, and all the mechanic issues were fixed. The price was still the same as quoted. I am very happy and satisfied. I would highly recommend Chau's. read more

Chaus Auto Repair is such a gem. They have saved us in a pinch more than a few times and it's never nearly as expensive as I worried. Immensely high quality and the people are very kind. Highly recommended. Thank you, Dennis!! read more

Very reasonable prices, have had multiple different services done by then, definitely recommend

When I got into a car accident I chose Chau's Auto Repair. Service was amazing. When the tow truck company dropped off my car at their shop, Dennis came out of his way and picked up my car keys from my house. He reassured us that they were able to fix the damages and did not disappoint! Dennis gave us updates throughout the process and where he was at when it came to the repairs. They were very nice, and very accommodating. Well recommended and I have no regrets! My car looks brand new as if I never got into an accident in the first place! We're very happy and satisfied with the results and service! read more

Chau's Auto Repair - After - Auto Repair Near Me - Seattle, Washington

See all

Chaus is one of those golden gems that are hard to find. They stand by their work and their work has always been nothing less than stellar. I've never had an issue arise or been unsatisfied with the outcome . The Labor costs they charge are more than fair and lower than the average shop. Don't let the looks of the exterior throw off. It's just proof they put all their Labor and attention into their work and assuring your satisfaction as a customer. No frills, no gimmicks @ Chaus Only honest , quality craftsmanship put into your automobile when you bring it here. We're so lucky to have a shop like Chaus here in Rainier Beach. Mr. Lee thank you so much for your many years and all your hard, honest and quality work! Treating our cars as if they were your very own and it always shows! read more

Made an appointment for an estimate, and was greeted by Dennis with such kindness and professionalism that I immediately felt at ease, which isn't often the case for me as a woman in a car repair shop! Both he and Mr Chau took time to explain the repairs I'd need, and in just a few minutes, wrote up an official quote. They also made sure my car was safe to drive in the meantime. I'm going with them for the repair--will update on that experience, but so far, so good! read more

Quick and great service. Took my mom's car in for an oil change and it only took 20 minutes. Make sure to call for availability and to make an appointment as it can get super busy! read more

I chose this place to get my car fixed because of their reviews at Yelp. When I first met the owner, he is friendly and knowledgeable about repairing cars. He told me what needs to repair and he charges a very reasonable price. Work quality? Please see before and after pictures. It tells everything. read more

See all

Is 5 stars a maximum? isnt enough, Dennis is fantastic and the staff is amazing. It might have a look and feel of possibly slightly 2 bit at first but you know its a special place once you're greeted. I couldnt be happier. Give them a shot. read more

Award these guys Great people great value local business and personal care of your vehicle read more

Hung Chau is the owner, he fixed my Lexus RX450h himself. Fair price and excellent service. I have my insurance deductible is $2500 so I brought my car to 10 different auto body shops for quotes. The quotes range from $3000-$4500 to REPLACE the whole door ( ridiculous for this small dent), I almost pay $2500 deductible and claim insurance for the difference, the process will take 2 weeks to 1 month to get my car fixed. Luckily, I found Chau Auto Repair, he told me he can fix it without replacing the door in 3 DAYS (Unbelievable!), half price of whatever other shops quoted me!!!!!!!! I'm quite nervous to let my luxury, 4 months old car in his shop and I don't know him, this is the first time I have to fix my car! He told me to trust him, he guaranteed he can bring it back to the original form. He gave me the best price ever, fastest time ever and the most important is the service + quality extremely high. I would recommend anyone to get their cars fixed here, you won't regret. Thank you Hung Chau for your service. read more

See all

Best price you will find and excellent repair job. They go above and beyond, I was pleasantly surprised at the extra effort they put. They don't over charge you like a lot of other body shops. They also have a good paint warranty. read more

See all

If you need it they tell you. If you don't need it, they tell you don't need it. Fast, honest, reliable: you couldn't ask for more in a mechanic. read more

Chau has been the best thing that's ever happened to my car!!! Not only does he tell me what needs to be done what can wait and what to look for in the future. My 1999 runs so clean because of chau!! read more

Someone backed into my car so I came to Chau to fix my headlight, replace my brake pads and the huge scratch on my front bumper. He did wonderful works at prices way below the average estimate in the area. He also ensured I get my car back in time. While the business hours are between 8:30am to 5:30pm, I notice a few times he came in at 7am and left after 6:30pm. Of course the gate is usually locked during off business hours. Him and Dennis are very hard working individuals, I would absolutely come back again. I strongly suggest coming in for service. read more

Chau's Auto Repair - Auto Repair Near Me - Seattle, Washington

See all

I had a fantastic experience at Chau's auto. I brought in my car to get some deep scratches and dents fixed, Chau was honest and told me that I didn't need to replace the affected parts at all, and that he would be able to make those areas look like nothing was there. I went to another auto repair shop down the road and was told that I needed to replace the parts, which would cost double what Chau had quoted me. He delivered on what he promised in the time frame he has outlined and was extremely flexible with scheduling. FYI he is moving his shop approx 7 miles further south in a couple weeks, definitely worth the trek! read more

Chau's Auto Repair - Auto Repair Near Me - Seattle, Washington

See all

I had such a pleasant experience having my car fixed at Mr.Chau's shop. My car was towed to Budd & Company Inc first. They quoted me almost $800 for a new alternator, new battery and labor work. I called O'Rileys to check the price of the parts. It only costs $300 for new battery and alternator so Budd wanted to charge me $500 for labor work or what!!!!? And I know that it shouldn't take a mechanic more than one hour to change these parts. Luckily, I found Mr.Chau's shop. He quoted me $550, including tax. Gave me 1 year warranty as well. I'm very happy that I found Mr.Chau's shop, someone I can trust! read more

Great service, speedy repairs, and a fair price - everything you could ask for in a mechanic. I won't take my car anywhere else!

Needed a new alternator in my 2003 Maxima. I normally do all repairs myself to save money but in this case, I did not have the time. I purchased a new alternator online from 1aauto.com and took it to Chau to have him install it for me. It ended up putting out only 9.1V after install! Chau warned me to not use a cheap alternator, but I figured what could go wrong? Normal voltage when tested should be 13-14V. At no extra charge did Chau install a different alternator (better quality of course) and even threw in a different battery (not brand new but newer than mine)! All of this was done in 2 days! Not used to paying a mechanic to fix my car so I couldn't tell you how the price compares to others, but the service, friendliness, reliability and honesty was all there! read more

Outstanding mechanic, on the two old Japanese pickups I've brought in to him (a 1977 Toyota and a 1992 Mazda), and on the Mazda sedan a friend brought in. He completely rebuilt one engine for me, after I warped the head due to a sudden radiator leak. He'll tell you if something needs repair or doesn't. I trust his judgment. He's not a Shakespearean scholar, so if you're looking for perfect English you can pay a lot more elsewhere. (I'm tempted to say he's lousy, just so he doesn't get overbooked, so I can keep him for myself, but that wouldn't be fair to him. ;-) ) read more

Had a valve gasket that I needed repaired on my 2002 VW Jetta. Called all the 20 best rated places on Yelp to compare the quote the place that changed my oil to what everyone else was charging. Chau quoted me the lowest, and was the friendliest. I was able to get my car in within days, and he was gracious, and quick, and even ended up changing my spark plugs too since they had been damaged. Best of all, the charge all said and done was still cheaper than everyone else I'd called, and that was without the spark plugs too. The car is working great, and I truly enjoyed my experience. Highly recommend Chau!! read more

We used to take our car to Chau in Seattle, this time when we needed work we took it to Renton because he's so good it's worth the extra time. The work he did made the car drive like new. He is reasonably priced, and does a good honest job. We won't take our car anywhere else. read more

I've had an issue with my car and wanted to take it to this place. I called this place at 3pm and spoke with a gentleman, I asked him what time they would be closing that day and he told me "6:30pm". So I told him I would bring my car in roughly around 5:30, and he told me "Ok". I showed up at 5:45 and saw it fenced up and lights off. There was even a sign on the front door that stated they were open til 7pm on a weekday. Needless to say, I took my business elsewhere. Car is now working. read more

I had a similar experience as Gina R...I called around for quotes and Chau's was by far the best, but not only in Seattle- I called shops in Renton and Lynwood too. Got front & back breaks replaced and new ball joints for front right & left. Mr.Chau also topped off my oil bc he noticed it was low. Hard working, honest person!!!! read more

I've known Mr. Chau and his son for years now and I can say their work is nothing but honest, efficient, and cheap. After years of meeting with repairmen who cut corners and avoided a full repair, this place is a breath of fresh air. The car got fixed and we never had to go back and point fingers. Mr.Chau and his family working here focus on what they do best, like valuing your business and your time. When my brother's 2008 Toyota Camry developed a hole in the engine block, Chau was not just the cheapest, but one of the only ones who was willing to do it. He told us he would take care of it, special ordered us an engine from abroad, and fixed the car for an amazing price. Even better, it was done fast so that I didn't have to haul my brother around for long while his car was worked on :). If you're looking to get something fixed for a good price and at a good speed, look no further! read more

I had a major routine maintenance here, the 100k one. He replaced the brake pads & fluids, filters, oils, coolant, and spark plugs. I don't often deal with these mechanical issues, so I thought it was honestly quoted and performed. No nasty surprises or new problems to deal with. read more

My car has been fixed up by Chau for many many years (with my dad who has been a customer for 15+ years acts as my representative so I never have met Chau before), but I met him for the first time yesterday, and he is completely easy to engage and so accommodating! And best of all his prices can't be beat! Honest, hard working, and trustworthy small business owner! You really can't go wrong here! read more

Mr. Chau is a very nice man who does such a great job at a reasonable price. He has now done repairs on my Sequioa and Mini-Cooper. He gets the job done quickly and will shop around to get the best price on parts. I needed something special for the Sequioa and he called several places to get the best price. Thank you Mr. Chau and your team! read more

Chau's Auto repair is the way to go. He will give you a honest, fair deal that you will leave satisfied with your car. He can repair interior and exterior. Also, Chau gets the job done pretty quick. Had to replace my brakes, tires, oil, and the brake pumps and he finished it all in the same day. Car has been running well since! Keep doing well uncle Chau! read more

Just an update... I continue to use my car daily (even drove to MO and back), and nothing has fallen off / I've had no issues. Love this shop! I definitely hope I don't need to repair my car ever again, but if I do, Chau's has my business that is for sure. read more

Started up my car one morning, kept dying on me so I figure it was time to bring it into the shop. Another shop tried to sell me a new starter, took it for a second opinion at Chau's. I'd been to his Chinatown location before and had a great experience there so I decided to try the new Rainier Beach location. He was very honest and told me that it was only my battery that needed replacing. I was taken care of and back on the road with a new battery in less than half an hour. Will be back for more work when my car needs it! read more

I had a pretty busted up car - both quarter panels, a passenger door, and my rear bumper were in really bad condition. To put it into perspective, I had quotes ranging from several thousands worth as much as my car. I was in a tough spot so I asked my buddies if they knew any good places, and one of them recommended Chau's spot. I arrived at Chau on Saturday to assess the damage - he told me immediately that he could fix the car without replacing the quarter panel! I was so excited, I told him I'll be back during Spring break when I wouldn't need the car as much. That's when Chau went above and beyond to offer me his personal car as a loaner for no additional charge. I accepted and came back the following Monday to drop the car off and was told my car would be ready by Thursday of the same week. Sure enough, I got a call on Wednesday that my car would be ready the next day by 11 AM. Once I arrived, lo and behold, my car looked brand new. To be honest, for the price, I was initially skeptical, but once I saw the car, all doubts were completely erased. I was so excited I couldn't thank Chau enough! TL;DR: if you're looking for fast, superb service and excellent customer service for the best price, look no further. I'll be recommending Chau's as long as it stands! P.S. I forgot to take photos of my rear bumper and the quarter panel on the driver side, but here are the photos of the passenger side. read more

See all

Found my new auto shop. Worth the drive from Bothell. He will do all he can for the car and won't charge you up the... Reasonably priced and honest, you find that anywhere! read more

This place rocks! Have totally had to use them in emergency fix situations (broken windows, stalled car) and they have always been wonderful to get me in on the same day. Their head mechanic Hung is a nice, very honest guy and I never worry that I am being ripped off. He's always been honest about what needs to be done, i've found Chau's to very reasonable compared to the work i've had done at th Honda dealership (20% less atleast!) He used to be mechanic at the Honda dealership, so he knows Honda's very well. Highly recommended! read more

This is the worst experience I have had with a car repair. Their prices are cheap but you get what you pay for. I am going to end up paying about the same amount if not more to fix the crappy work they did on my car. I would have been better off paying for a good mechanic to repair my car versus having them do it and then going back to a better mechanic to fix things that they missed. You've been warned. read more

I would recommend Chau's Auto Repair to anyone who would like an honest mechanic who charges reasonable rates. Our son's car needed some brake pads and rotor replacement in short notice so he took it to several nearby shops for estimates. Mr. Chau sounded knowledgeable and quoted the lowest price. He finished the job in the time he promised and even threw in tires rotation at no additional charge. We were just visiting Seattle but left pretty glad knowing that our son now has an honest and capable shop to take care his future auto repair needs....as he will need it for sure for his 20-yr old car that he inherited from his grandparents:). Recommended without reservations. read more

If you live in Seattle - make him your new mechanic!! Mr Chau will provide service far & above what you'd expect! He cares! We live 2.5 hrs. away from Seattle & our 18 yr old car died, downtown, on I-5. Our roadside assistance had it towed to Mr Chau's. He did all the clutch work needed and a full tune, that I requested. He bent over backwards to accommodate our working schedules so we could pick up the car, after the repairs. Unfortunately, the car died again, on I-5, on the way home. He sent his son & mechanic out to get the car and took it back to the shop. With 370,000 miles on our Subaru, it was probably time for the alternator to die! Once that was replaced, he had is mechanic and wife bring the car to us in Anacortes!! Amazing!!. And, he was not going to charge me for the alternator, labor or bringing me the car. No other mechanic would do that! I sent him a check for the alternator and a gift cert to take is wife out to dinner on us. read more

Trust me. You have to put your car into this shop. My 2012 VW Passat was hit by somebody else and it was estimated at five other shops for 2000+ dollars. Even though the insurance company paid me the rest after the 1000 deductible, I still don't have enough money to go to other shops. Last week, there was a Mexican people stopped in front of me and ask if I need to fix the car and said he can do a side work for me for only five hundred dollars. I paid him but he almost Screwed up my car. Finally I decide to take the car to a shop and fix it. Chau is the one I finally choose. First, I couldn't believe he can fix it with a much lower price, but he did surprised me with what he did. Really honest person and the only thing he said to me is " never let him touch your car again, I will make you happy when you come pick the car." Yes, that's what it is, I was very happy when I went to pick up the car, it seems like nothing has ever happened to it. TRUST ME!!! Go for this shop without hesitation! read more

See all

Great service, thorough and honest! He stuck to his quote and completed the job fast. Reasonable prices too! $60 for diagnostic to be completed. He immediately took care of everything that he could explained that he may not be able to fix all problems because of the specialized technology in hybrids. He was honest and willing to admit when he didn't know or didn't feel comfortable fixing something. They are open on Saturdays which is so nice! I'd go back if I ever need to. read more