Our car was in an accident and they stored our vehicle until an estimate was provided to us and insurance and deemed a total loss... wish their hours were a little longer during the week to get our stuff out of the totaled car but otherwise they were good with communication and helping us remove items off the car. read more

Absolutely amazing work! Friendly customer service, and the work was done in a timely manner.

The owner, Nakkia, at TAJ Collision Center is amazing. I was a bit distraught after a very small accident (having never hit anything before), and she was so kind and helpful. She helped me determine the best way to repair the car and quoted a really great price. I appreciated her knowledge and kindness so much. TAJ Collision got the part in a few days later, installed it, and my car looks like new. From start to finish, this repair shop was just excellent. read more

I have used TAJ twice. Most recently when some a**hole side swiped my car in the Gilman Village parking lot and fled the scene...leaving their black paint all over my beautiful white Audi!!! TAJ was awesome. Their prices are fair and their work is high quality. The second time my son (new 16 year old driver) hit someone pulling into a parking lot and we paid for the "other students" car damage. Both times we paid out of pocket - no insurance claim. Both times the work was done quick and efficiently. Their employees are honest and professional. They even offered to give me a ride where I needed to go:) I highly recommend TAJ as they are first class establishment. read more

This is my second time at the shop. Highly recommended. Will most definitely return for more car services.

I researched several local repair shops, and decided on TAJ because of how much time they spent explaining the process to me. Further, they discussed the safety inspections required by some auto makers following body repairs, which is something not mentioned at other local shops. They kept me informed throughout the repair process, and did several battles with the insurance company on my behalf. And my car looks great. I really appreciate how they treated me from start to finish. I put a lot of value on the ability of a company to communicate well. I'd never had an accident before, and was totally amazed at all the insurance company headaches that go along with the repairs. Even before they knew I was going to be a customer, TAJ spent a lot of time helping me understand the repairs and the insurance company issues. And the great communication never stopped. FIve stars all around. read more

We read the reviews about TAJ and went to get an estimate for repairs thinking we could cover the cost. We found out the damage was more extensive and decided to go thru our insurance company. All along in the process we were kept informed on what was happening. We never had to contact them for an update. There were issues with the insurance company but they were persistent on our behalf to receive payment because, as they said, the job needed to be done right. We could not have received better service and the car is perfect. We would recommend them to anyone with repair needs. read more

I went to Taj for insurance bumper repair based on a personal recommendation, rather than the insurer-partner body shop. I spoke with several Taj employees and they were all super friendly and professional. Had no issues at all, work was done surprisingly quickly, top quality, and as smooth a process as could be. read more

I had a crappy experience at Firestone where they couldn't align my car and told me "my frame is bent" not actually knowing what they were talking about and suggested I go to a body shop. Took it to Taj and they gave me a free consultation, looked at the specs of the alignment, let me know what they thought was wrong with it and gave me a recommendation for a specialist in alignment. The guy from the desk and the mechanic were straightforward, friendly and helpful. If god forbid I ever have a real issue in my car, I would definitely take it here. read more

If I could give a 6-star review, I would. The TAJ team did a stellar job repairing my car, it looked as it did the day I bought it. Very helpful staff, great advice, speedy process, very reasonable pricing. Will be returning (I hope I won't have to, but definitely will if need be). Thank you TAJ! read more

As it turned out our 2020 CRV with 6000 miles was declared a total so TAJ never got to work on it. They have done work that I have inspected for a couple of neighbors and friends and the work was first class! Mickie and the others there could NOT have been any nicer or more professional! They communicated with us and our Insurance Company in a prompt and professional manner! I seriously hope we won't need any body work in the future but this is where we're would take it! strong reccomend! read more

Josh takes great pride in the work he does, these guys work incredibly hard to make sure your vehicle is back to the same if not better shape than when it was dropped off. The quality of work on my BMW was nothing less than perfect and these guys are to thank for it, keep up the great work! read more

Likely the best body shop on the planet is right here in Issaquah. High quality work, fair and honest and downright pleasant people to work with. You'll work directly with the owners who clearly care about operating a trustworthy business. I have had my Infiniti G's dented roof and my Ford Explorer which was backed into by a neighbor leaving an ugly dent in the rear door. The estimate was quick and fair and the repair looks perfect. While I was picking up the Explorer my wife had our Ford Focus with us which my niece had recently scraped against the garage. When I mentioned this to the owner she rushed inside the shop and grabbed some chemicals and tools. To my surprise she started cleaning up the garage paint off my bumper and buffing the area. She recommended that I buy some touch up paint and bring it back so she could touch up two small chips. The 15 minutes she took without ever thinking of charging me made the scrape look 100x better. Any other body shop would have tried to force me in for an appointment or had given me an estimate. As long as the owners keep this place consider me a life-long customer! read more

I rarely write reviews but this business is incredible. They are professional, true to their word (in terms of pricing and turnaround time), and can (and do!) make a banged up car look brand new. I've taken my car to them twice, and both times have been surprised at how easy the process was and what a great job they do on the car. If you need any work done by an auto body shop, I highly recommend Taj. read more

A body shop is a body shop, right? Not even close. I did a little damage to the roof of my wife's car. I probably wouldn't have gotten it fixed except for the fact that part of the damage was a small hole; not great for Seattle winters. I got a few estimates at some "big" shops then dropped by TAJ Collision Center because of their 5 star Yelp reviews. From the moment I met Nakkia (one of the owners) I knew I had found my new favorite body shop. Their estimate was fantastic and the service was even better. Not only was my car ready when promised, they called midway through the repair to let me know that everything was progressing on schedule. Amazing customer service. When we went to pick up the car, we noticed it had been totally washed and the interior cleaned as well. I couldn't be happier with the repair on our 2013 VW Tiguan, and the customer service we received from Nakkia and her husband Josh. Knowledgeable, Punctual, Friendly, Reassuring. I hope I don't have to use their services for a very long time. But it's nice to know they are there just in case I hit a little bump in the road. read more

I've been through a few body shops in the past 15 years. As with a lot of businesses, once I find somewhere I like, I stick with them. I'm happy to say that TAJ will be keeping my business for the forseeable future. My first experience was not a collision repair, it was to have a new trunk and hood painted for my show car, as well as the front bumper repainted. They paid extreme care to my meticulously maintained vehicle and kept me apprised whenever anything came up. The results were nothing short of spectacular. My second experience was a minor collision incident with the other party at fault. I just picked the car up today. Once again, the work was top notch. What particularly impressed me was there was a tiny tiny bit of orange peel on a small part of the repair. I mentioned this to Nakkia and JR came out, took the car and fixed it within 10 minutes. Many other places would have said schedule an appointment and bring it back. They fixed it on the spot. Communication with Nakkia is always excellent and JR and Josh (and the rest of the staff) do amazing work. Whether it's direct work or working with insurance, it's always a great experience. I live in Lynnwood and work in Belltown and I have no issue taking my business to Issaquah. I recommend TAJ to anyone who needs autobody work done. read more

Recently, I had an issue with the drivers side door of my car, and needed to get it fixed ASAP. I looked around Issaquah for some reputable repair shops without high hourly fees, and I came across TAJ Collision Center. They were extremely kind and helpful. When they mentioned how much it would cost to get a replacement part, I told them it was too much for my current budget. Well, they said that they could get a used part for me at a cheaper rate. I ended up taking them up on that offer. They even let me keep my car there overnight (so that they could get it repaired as soon as the part came in!) without charging me. I was helped by Josh and he did a great job. The price was very reasonable, and I had my car back in working conditon the next day. Hopefully I won't have any more issues with my car, but if I do, I am calling up TAJ. read more

I scraped the side of my front bumper pretty badly. I came in last Wednesday afternoon to get an estimate. Nakkia was super attentive, helpful and just a sweet person all around. The price seemed completely fair. I asked if it was possible to have my car done by Monday, and she was nice enough to ask her team if it could be done. Thankfully, they said to drop it off the next morning, and they could make it happen for me! I ended up taking her offer to take me to work the next morning that was 10 minutes away, when they opened. By Monday morning, she let me know I could pick it up after 2 pm. She even offered to pick me up from my work again. Not only did everyone there provide the best customer service, my car looked great! They did such a good job. My car was shining, and they even vacuumed inside. There's just no way you'll find a better place around! I'm really happy I decided to come here. read more

I backed into a pole in my "newish" Subaru Impreza last year. The damage wasn't too bad and I didn't really think anything of it. Until just a few months ago when it started to rust and it was only getting worse. I couldn't file the claim through my insurance (long story) so it had to be something that we paid out of pocket. I got three different estimates (as my dad suggested) and TAJ was not only at a better price point but they were going to do a lot more for my money! I was so impressed with their customer service, how knowledgeable they were and really explained to me what and how it would be fixed, their office (clean/organized...clean), and the actual work done on the car. Although the damage wasn't much, it was like it never happened! I'm so glad that we went to TAJ and I will continue to go there and recommend all of my friends and family. read more

If I could give zero stars I would. I have never seen a more condescending, offensive, unhelpful blowhard. I watched the man working the front desk let customers stand at his front desk while he took 15 minutes of personal calls. Then watched him condescendingly yell to the woman waiting in front of me. After watching how he treats customers I decided to leave and take my business elsewhere. read more

I had never been there before, was sent by my mechanic. If you are looking for a company that does great work, communicates, and puts the customer first this is your place! I had some challenges no fault of Taj. They were patient, put out a great final product, and saved me a bunch of money. read more

I LOVE Taj! Your whole team is amazing. You fixed my bumper in record time. You arranged my car rental for me. You vacuumed out my car, wiped it down and even took off 3 spots on my back window that were driving me crazy! Excellent customer service and you always go above and beyond. Thank you! read more

Mo and Simon have been in Issaquah for years at this location. They are fun and funny to talk to. They will do estimates on the spot and take pictures of the damage on your vehicle so they can better assess what it is going to need. Small shop, only a few employees but they do good work and from my experience scheduling is not too tough at all. read more

I have used TAJ a few times, most recently to repair my new (less than 6 mos old) RAV4 that had an unfortunate run-in with a deer. The damage was extensive. TAJ was amazing! Communication with Nakkia is always fantastic - she goes above and beyond to be sure you're taken care of. They do high quality work. Given the substantial repairs required, I thought for sure I would see or feel some signs of the accident, but my car is truly like new again. TAJ is an honest and professional company that provides outstanding work. I highly recommend them! read more

I drove out of my way to come here. I highly recommend them!! I had damage to my bumper and whole drive side and they took great care of me. The repair time was about a week in a half and I and beyond satisfied. Thanks again for great customer service and treating my car like your very own. read more

Brent and the guys at TAJ are awesome. Took an auto in for estimate and Brent gave me all the low down and tricks of trade of insurance. He totally gave some some education and insight on how to handle the situation after they totaled my car. Then they took my roof racks off so I could recover them as well. They have a customer first philosophy and I will definitely be taking any other body work I need done to TAJ.. Thanks Brent and everyone else at TAJ!! read more

Great communication, great service, great work, on time. Need body work done, go see TAJ.

I've used TAJ for both a collision repair and they painted some small parts for a project. Brian has great attention to detail and does a great job of explaining the issues with the car as he does an initial analysis. He's very knowledgeable and also provides some useful guidance. The quality of work is very good. I'll be continuing to use them as painting jobs or repair work comes up in the future. read more

My dad has taken one of his cars here in the last and was very satisfied with the work that they did so he recommended that I take my care here when it needed repair work done. I couldn't be happier with my experience with TAJ. After my car suffered damage due to a collision with a deer, I brought my car to TAJ and they provided a very thorough written estimate. They got my car in as quickly as they were able to and kept me updated throughout the repair process. They did a beautiful job on my car, it looked as if the accident never happened. I highly recommend this location. They do not cut corners and do excellent repair work. I will recommend this location to others if they need these services. Though I hope my car never needs to go to a collision center again, I will return to TAJ if I ever need my car repaired again in the future. read more

Shoutout to Brent and the guys at TAJ for excellent service. My 2017 Mustang was backed into and needed fixed. TAJ collision came to mind because it was very close to my house and place of work. It was finished in just about a week and I was kept updated on the whole process and status of repairs by Brent. The car looks just as good as it did the day I drove it off the lot! Thanks so much for your help you definitely exceeded my expectations for a repair shop. read more

From estimate through repairs this place is excellent. They clearly know how to work with insurance companies and what it takes to make sure your vehicle gets repaired correctly. Shop kept me updated throughout the whole process and the completed job was superb. Not only was it finished timely but my truck was returned to me looking as good as the day I bought it! I couldn't recommend this place more highly. read more

I received exceptional service and communication while my car was being repaired with TAJ. First I called to see about getting the car looked at - the gentleman on the phone was very helpful and explained the entire process to me. I took the car in and the same person I talked to on the phone walked me through the options and timeline. Rental car company picked me up directly from TAJ and I was able to return the rental car there too! Great service and communication and my car looks great! read more

I used these guys a few years ago after being badly rear ended in my 2008 XTerra. The whole process was solid, all the way through. They gave a reasonable estimate and stuck to it, did everything they said they would when they said they would, did a fantastic job of communicating with me throughout, and even installed an aftermarket rear bumper for me. Getting rear-ended sucks. Getting rear-ended and going to TAJ sucks way less. Love these guys and would use them again in a heartbeat. read more

We all have our Dentists, Doctors, Realtors, and Car Repair shops that we have been referred to or have found over the years so when I received a lower bid from this shop I was hesitant in switching from what I had known was a great shop that I had used for the past 15 years. But after receiving a significant price difference in the bid I chose to go forward and try them. Not only was the repair done in a timely manner but it was perfect. They even detailed and had a leather treatment done on the vehicle at no additional charge. I will continue to use them and would recommend them to my friends and family. Good Job TAJ Collision Center read more

Useless ...I saw the reviews here and went there , it was waste of time and money . They don't even know how to fix a bumper and I have to go there 4 to 5 times to just to make the alignment look decent .....again just decent not perfect . Painting mismatch , alignment issues , low quality materials , delayed delivery totally they are unskilled .. will post the photos soon .showing the quality of work . read more

Right before the Christmas Holiday I brought my 2017 Chevy Suburban to TAJ Collision for a repair to the front end and bumper. Nakkia was great to work with and she scheduled the repair and set me up with a rental car. As it turned out later, all the extra sensors behind the bumper needed to be repaired and would require bringing the car to a Chevy dealer to calibrate the equipment. We ran into a delay when the car was at the dealer, so Nakkia recommended another place that could do the work and she got the repair back on track! When I picked up the car I was pleasantly surprised to see that it had been cleaned and detailed. WOW what great customer care and service. The repair work was perfect, communication was timely, and my overall customer experience was fantastic. Thank you! read more

One of the WORST experiences I've ever had with an auto repair facility. After being broadsided in an accident, I took my car in for an estimate. The estimator was incredibly rude and unprofessional, saying he wouldn't waste his time giving us an estimate unless we were certain we'd be using their shop for the work. His attitude was so horrible, I'd never do business there. What a jerk! Since when do people agree to have work done without an estimate? Our insurance company wanted us to get three estimates, which is commonly done. The other two businesses we went to in Issaquah were the greatest - nice people, quick estimate, good reputations (we've chosen one of them to do the work). I wouldn't recommend TAJ Collision at all, there are much better shops in Issaquah without having to deal with rotten estimators who seem to enjoy talking down to customers. read more

The team at TAJ was amazing and the customer service was a treat. They worked with me on every stage of getting my SUV back on the road and everything they promised the delivered on time, with a smile and on budget. Do yourself a favor and give them a call first! read more

Took my RAV4 in for a new quarter panel and bumper repair after being hit in a parking lot and I have to say, TAJ Collision went above and beyond to help turn a crappy situation into a pleasant one. Nakkia and Josh were very helpful in explaining how everything worked. The work was done promptly and impeccably. They even cleaned the inside of my car! Now it smells and looks better than when it went into the shop lol.... My car looks great now! Thanks guys! read more

I was recommended to TAJ by a friend after my previous shop closed down. I cannot say enough great things about them! It is a smaller, family-owned business who honestly have their clients best interests at heart. The office manager Nakkia went above and beyond in dealing with "the other guy's" insurance which was no easy task. She arranged a rental car for me, and was regularly updating me on what was happening with my vehicle. Even though the other insurance company was a pain with everything it seemed, I did not need to make any phone calls..... everything was handled very professionally and all I felt was positivity from the staff here. The guys did a wonderful job on the repairs, and my vehicle was much cleaner than I left it. I hope I don't need a body shop anytime soon, but if I do, I will always go to TAJ! read more