I always wanted a front and rear camera in my Lexus 450H SUV but have concerns over getting it properly installed. This business was recommended by my auto mechanic. My primary concern is that an improper installation could affect the integrity of my side curtain airbags which shoot off from the A pillar all the way down the interior roof line. I believe it is dangerous to tuck wires using tools that come with self install packages because they most certainly will be in the path of the air bags. A professional installation is well worth the price in a case like this. I believe the only way to professionally install these is to do a partial tear down by removing the A pillar cover and releasing the ceiling panel on one side of the car. Their installation charges were reasonable after subtracting out the retail cost of my cameras; so I had concerns if that would cover a proper partial teardown. I called and requested them to send me a couple of camera system options they sell as I preferred them to install a system they are familiar with. I also made an appointment for the installation. The camera system I selected was the Momento M8 Max 8400. When I arrived, they had the estimate in their system, but not the appointment I made. Fortunately, they were able to accommodate me during that visit. I asked to speak with the tech. I met the tech and he said he has installed these for many years. I asked the tech to walk me through how he plans to install the cameras and he explained everything he planned to do. I requested photos of the install while the panels were removed which the tech took. Upon completion of the work, they emailed me the photos taken by the tech and the salesperson helped me setup the camera app on my smartphone before I paid them. The tech removed the A pillar panel and released the roof panel and ran the wires behind the air bag devices. The installation was extremely professional. When I raised my rear tailgate, there were no visible wires as the tech ran them inside the factory cable housing connected to the power rear hatch opener. There were no visible power connections to the camera as those connections were made inside the paneling below my dashboard with photos provided. The end result is that it looks like the cameras were always part of the SUV installed at the Lexus factory. This business greatly exceeded my expectations. read more

Always on time & on budget at a competitive price! And knowledge staff. Great choice!

After paying in full and making five separate trips to drop off and pick up my vehicle, I'm left with a result I'm completely unsatisfied with and now need to pay someone else to remove. The tint looks terrible around the rearview mirror, but I was told this is the best they can do. To make matters worse, I wasn't able to properly inspect or approve the final result before paying because it needed weeks to cure due to the frigid temperatures at the time. Be sure your expectations are fully aligned before getting tinting done here. I didn't know what I was signing up for, and I couldn't be more disappointed by the lack of accountability. read more

Auto Trim Design - Auto Customization Near Me - Tukwila, Washington

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Brought my 2022 Nissan Rogue Sport in for yearly check up (n/c) and explained that there was a rattle that was occuring when the sunroof was open. Joe was very understanding and worked with the tech until the issue was resolved. I would not hesitate to recommend them to anyone looking for sunroof or other upgrades to their vehicles. Their customer service is second to none. read more

SHORT AND SWEET: AVOID AT ALL COSTS. In more detail... I know Mr. Fay reads and responds to Yelp reviews; frankly, sir, I will conduct no additional business with your organization. 1.) Auto Trim has reservations about conducting any sort of communication outside of telephone calls. While I'm certain they are busy, customers are as well. An email is often easier because working in law enforcement isn't conducive to me answering phone calls while out in the field, and I can respond when I return to my desk. They insist on phone calls, so be advised that it may not be helpful to those who are not in a position to make or receive them. 2.) Inside their Tukwila location, there is a notice on their main desk that states something to the effect of how they'll be glad to price match, but will not match anyone else's poor work because apparently Auto Trim is "the best". This signage is over-zealous and rather condescending, especially considering what's happened since my LED installation in August 2021. 3.) After my installation appointment in August, I was advised by Mr. Fay that certain parts (resistors and some additional bulbs) were missing. The gentleman blamed me for not understanding the quote I was offered for replacing all the exterior lighting on my GMC Sierra. "I... well, YOU didn't notice that there were pieces missing." I told him exactly the year, make, model, trim, and edition of my pickup truck, and provided Auto Trim with my VIN. I'm not certain how much more specific one can get. I am not the automotive professional, which is the entire reason I brought my vehicle to Auto Trim's attention. If parts are missing because of the particular trim of my vehicle, that's fine, I'm amenable to returning for the work to be completed... things happen from time to time. However, why is it MY fault for not noticing? It's your responsibility as the vendor to inform the customer, not blame them. 4.) Starting in September 2021, the LED bulbs in my pickup truck started malfunctioning. There are a total of four bulbs for each of my tail lights, for a total of eight bulbs; by September's end, six of them had stopped operating. Instead of dealing with the frustration of having to take another day off from work to visit Auto Trim, I thought I would replace the bulbs myself... but the brand they used are ridiculously hard to find. I managed to track down Arc Lighting by searching for an image of the bulb, and to my surprise, Auto Trim is NOT an authorized dealer, reseller, or installer, per Arc Lighting's web site (image attached). It seems to me they were just ordered at random from Amazon... I had to acquire replacements from an Ebay seller, but I never did install them because... 5.) ... I ended up paying Stereo Centro in Renton to replace the bulbs. Those bulbs were installed in October 2021 and are going strong. As a result of how well I was treated by Stereo Centro, I am also planning on having them install a new alarm and auto-start system in the new year. Good quality work gets more of my money. 6.) Unfortunately, my passenger side headlight blew tonight, 12.11.2021... so now I have to contact Stereo Centro to replace the low/high on both the driver and passenger side as soon as possible; even though it's only the passenger side low beam that's gone out, there's no telling when the remainder of my exterior lights will cease to operate, and I *REFUSE* to allow Auto Trim to touch my pickup truck, which I inherited after the passing of my father. It was the man's truck! Why should poor quality be performed on it? I don't know about you, dear reader, but I wish to honor my father by taking care of the things he left behind. It's my way of letting him know that he is missed by his wife, his sons, and his grandchildren. * * * * * * * * * * * * * * * * * * * * * * * * I really tried to just let it go, and to chalk this experience up to my poor research in selecting a proper vendor, but now with an expensive headlight out, readers deserve to be advised to NOT take your vehicle to Auto Trim for any sort of service for any reason whatsoever. I am so livid at the condescending attitude and the inferior products that I am willing to pay the same $1300 I gave Auto Trim to another vendor to repeat the work. Stereo Centro has already proven to me that their work is sound, so I will gladly provide them with my business, as frustrating as this whole matter is. Mr. Fay, I am not interested in hearing your retort, sir. I will not speak with you. You have been dismissive and rude, and no amount of saving face on Yelp is going to change my mind. If this review manages to steer even one customer to a vendor that will provide better product and better service, then I've done my job today. This review will be copied on Yelp, Google, and other sites where is applicable. Save yourself time and heartache - I wish I had. Invoice #689132 read more

Auto Trim Design - Auto Customization Near Me - Tukwila, Washington

On our appointment day, traffic was a nightmare coming down from La Conner. I called and alerted the Team to our lateness. My wife and I were very pleased at the courtesy afforded to us as we waited for our re-upholstery job. Lo and behold! It was completed UNDER one hour and it looks fantastic. Many thanks to everyone involved. Customer service DOES still exist - and despite our remote location, we have no reservations in recommending Auto Trim Design / Tukwila highly Wes and Joan / La Conner, WA read more

I visited the shop and worked with Joe, I didn't have an appointment when I walked in, but he looked at what I needed and said we can get you in this week. I had the 3M paint protection film on my car that needed to be removed. They removed it along with the adhesive, as well as buffed it out. The car looks great and the customer service here is top notch. Visit Auto Trim Design for your interior, exterior, electronics and accessories needs. read more

Terrible service and the way they treat customers. The car after installation of nav system went wheezing as you push accelerator and they didn't even tell me this was a 'common issue' neither they take the car for test drive. I ended up paying over $500 for Uber to go back and forth for them to fix their mistakes, loosing 2 days and driven in hell of an annoying sound inside my car. I would never recommend this business to anyone and certainly will never come there again. read more

I had a backup camera installed on my Prius C last week. I'd initially spoken to one of the owners Jerry and was promised a ride either to my home (an hour away) or to my husbands work 5 miles away. I said they could just take me to my husbands office and I'd grab our other car since they'd need my car for 24 hours. I scheduled a time to drop the car off with him. A week later I showed up at my appointment at 8am. Jerry wasn't in the office but Rick took my key fob from me. I asked how long it would be for someone to give me a ride and his response was "we don't run a shuttle service here" (I mean I'm not sure what he expected me to do for 24 hours) I said well Jerry had promised me a ride (at this point I just about said to my home but I don't roll that way) he walked away an another gentlemen came out and said he'd give me a ride. He was very pleasant. I asked Rick if someone could meet me back the following day at 8 to give me a ride back to my car. I got the same snippy response. I gcalled it up to him having a bad day and left. That afternoon rick called and said my car was done and we settled on them leaving my car out front with the key locked inside. The next morning at 5am I picked up my car. The backup camera looked great and was a fantastic addition. I went to the grocery picked up a few things and my rear hatch wouldn't open. It was like it was literally glued shut. I called them and Rick said to bring it back was just a missed connection. A few days later my husband brought the car back and 5 minutes later it was back working again. I'm giving 4 stars for the quality and the fact that they fixed the issue so quickly. If customer service was there I'd give 5 stars. But we'll chalk it up to Rick having a bad day. read more

Had a great experience with Auto Trim! Quick and friendly customer service. Thanks guys, love my window tint!

Rick and the crew of employees are very friendly they spent extra time after they close to show me the colors of leather for truck recommend Auto Trim Design to anyone who wants high quality for leather windows tint and/or paint protection film (clear bra) on their vehicles. Rick, the owner, is extremely knowledgeable, and he answered all my questions. read more

Auto Trim Design - This is my truck whith my new leather thank you Auto trim - Auto Customization Near Me - Tukwila, Washington

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My car is my pride and joy. As a Christmas surprise my husband bought me heated seats. Auto Trim Design was efficient, knowledgeable and speedy. Also, their prices were far more reasonable than other shops my husband spoke with. They provided me some recommendations for other shops providing services they do not perform. I look forward to working with this shop again in the future! read more

I inquired about getting my hood wrapped with Carbon Fiber on a Tuesday. They got me in on Friday. They have a nice area to sit and wait, I was able to do my regular work. Super friendly and Profesional, they finished it in a couple hours. Quality job and looks amazing. I will use them for any work like this moving forward. read more

Auto Trim Design - I had auto trim carbon fiber wrap my hood of my BMW 430XI - Auto Customization Near Me - Tukwila, Washington

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Never met anybody with a worse attitude than the guy up front. Doesn't even acknowledge your presence when you come in and ignores you when talking to him. But that's not the end! They scammed me of $250 for letting they look at my car and wouldn't return my keys if I wouldn't pay. Guy did not ever mention the fee. read more

It was easy to get a quote, an appointment and get the job done quickly. Professional and great customer service.

Rick is a very condescending person. He shouldn't be in sales he's a bit of a jerk. I waited nearly 3 hours for my truck bed cover to be placed, granted this job may or may not be a tidiest one but please explain this to me. I asked the clerk if they had coffee he directs me to the coffee pot via a head nod, there was no coffee. He clearly seen this. And when my $1400 bed cover was placed they handed me the instructions and sent me on my marry way! I would have loved a demo!! read more

Very disappointed. I ordered running boards for my truck over 2 weeks ago. They haven't shown up. The guy I talked to said "It's out of my hands". So, I have to just sit and wait. Can't get my money back so I can order somewhere else. They could have warned me before I ordered that there would be this type of delay. Don't order here. read more

Excellent work and customer service! I had my auto seats reupholstered in black leather and red suede! Great work and attention to the detail! If you are looking for custom seat work, give these guys a call! read more

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This business Service team did a great job! The salesperson, Aaron, explained my service and warranty clearly. The service was completed in a timely manner as promised. Thanks. read more

I hate places that give you the runaround. You know, you asked for an employee and they want all kinds of personal information first. Or, my favorite, you ask for someone and they transfer you to someone else. I had both happen, and then when I asked for a price quote, these guys avoided providing me with a price until I flat out confronted them. The reviews for this place aren't what they used to be and the Window tint market is super competitive. You have to be careful who you trust as a lot of guys out there either use poor product or do a poor job. They did a decent job for me in the past, but the runaround this time was enough for me to take my business elsewhere, permanently. read more

Had sun roof maintenance and recall. Great service and information. Recommend this shop. read more

Rick and the team at Auto Trim Design went above and beyond any expectations one would have in installing an over head DVD player into a family van. The prices are great and the service is excellent! I have three youngsters and they are always into something... Rick made sure that before we left the shop, ALL THREE monsters were taken care of and satisfied with our new player. If you are on the fence on deciding anything in your vehicle take the time to check out Auto Trim Design... I HIGHLY RECOMMEND them and I will surely be back for any other needs I might have for our vehicle! Thanks again Rick and the team at Auto Trim Design :) read more

Highly recommend great work got the interior spot on, the door panels are amazing aswell turned out exactly what I wanted- 2019 mustang gt premium read more

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I normally don't leave reviews but I feel like this one is well deserved. I had leather seats installed in my truck and it was a breeze to deal with. After a few weeks of wasted time dealing with another business I will leave nameless (AutoFX), I called Auto Trim Design and they were able to get me in just a few days later. I explained what I wanted and got a straight answer without the runaround like the other nameless business (AutoFX). I picked my truck up and am completely blown away. Looks absolutely amazing and everything works as it's supposed to unlike the other business that saId we aren't responsible if your seats stop working. I was charged exactly what Auto Trim Design quoted me unlike those money hungry con men at AutoFX who doubled my original quote on the day of my appointment, causing me to walk out. Thank you again to the guys at Auto Trim Design, top notch business. Will do business again in the future even though I don't live close. AutoFX suck!! read more

Went in to have my front windows tinted to match the back windows. I have a letter from my doctor saying it would benefit me to have my windows tinted darker then legally allowed I should them the letter and they said it wasn't good enough. Also on check in when they did my inspection they were very rude about my truck being dirty for 4 trips over the pass in the last 2 weeks. I will never step foot in there again and would tell you to go other places. They do what they want not what the customer wants done read more

Got my truck window tinted here they said they couldn't match exactly the tint in my rear truck cause it was a illegal tint. The rear tint was what came with my brand new truck I bought from the dealership, so I'm not sure how a dealership would sell illegal tints? Anyways, I asked if the tint would at least be close where you couldn't tell much difference. The guy said you will not be able to really tell. BS! in the summer time you can totally tell the difference in tint. Called another tint shop they said they would have no problems matching that tint. Also, the guy helping me said he would get back to me to about a quote of emblems for my truck. Never got a call. Would I go back? NO. read more

I had them install a dashcam (front and back) on my new Honda Accord after recommendation from the dealer. They helped me choose the right one for my use case and scheduling installation was easy, though not same day. Although the job took a bit longer than expected they did an excellent job, cleaned up thoroughly after, and made sure my new car still looked new when they were done. They also taught me how to use the camera system, which was far less intuitive than one might expect. All in all it was a great experience and I'll be using them again. read more

Didn't get the work done on my car because of time constraints, but Carlos was able to get my sunroof closed. The best part: they didn't charge me for getting the sunroof closed! I'd go back if I were going to be in town longer. read more

Auto Trim Design - Auto Customization Near Me - Tukwila, Washington

Always do outstanding work for me whenever I have something specific I'd like added as an option on my car.

Do not take your vehicle here if you care about the safety of you and your loved ones. I had Auto Trim Design in Tukwila install a brake controller in my truck so I could pull our new travel trailer. They did the work but failed to actually test to see if there was power going from the brake controller they installed to my 7 way plug on the hitch. It was only after I took my travel trailer to the RV dealer to have them look at something else was it pointed out to me just how dangerous of a situation I had been in. In essence, they plugged in the brake controller but either failed to test if it was working or, as I believe the case to be, knew the wiring wasn't right but let me drive off thinking all was well. I am asserting the later because when I looked under my hitch I saw a flashlight connected via magnet on the back of my truck. This is at the least highly unprofessional and at the worst possibly criminally negligent. We will be contacting legal counsel and let the justice system decide on the later. When I contacted them about this issue and spoke to the manager the first I heard was that they were hired to install the brake controller and aren't responsible for the wiring to the plug but when I brought up the fact that a real company that redid their shoddy work actually tested the system he then backtracked and said, "Yes, we have testers here and something must have happened to the wiring from the time you had it installed." No, that wasn't the case. It is just sad and disappointing that there are businesses like Auto Trim in Tukwila out there. They do really bad work and when you contact them to give them a chance to be honorable and at least correct their mistake they ignore you. Hopefully the free market and our court system will take care of the rest. ----------------- UPDATE 8/10/2018: So I see the manager has responded on Yelp and he also emailed me back with the same song and dance. The bottom line is Auto Trim Design failed, utterly failed, in doing the brake controller install. When I left your shop there was no power being supplied to my trailer brakes. It was your responsibility to test the entire system and no amount of excuses will exonerate you from that most basic of duties. As to why it took one year- I said I had no idea there was something wrong and thank God I never pulled the trailer over the pass. Why did it I not contact you to fix your work? I don't trust you. As I mentioned in my email back to you I want the entire cost of you guys doing the install refunded to me. I notice there has been no response to that for about a week now. So be it. Perhaps an analogy will help you better understand my position. I am in IT. A customer asks me to build a network for them and install a bunch of routers, switches, firewalls, servers, etc. I say ok. I go install and configure them all and say here you go Mr. Customer and walk away. However, the contractor who installed the fiber optic cabling did a poor job and none of the equipment is communicating with one another. Now, I didn't install the fiber but in the course of me installing all this equipment I would have obviously tested the physical layer. It is beyond obvious. Furthermore, this network isn't powering some online gaming site but rather is carrying critical healthcare data that has people's lives at stake. read more

I have a 2018 Suburban, Chevrolet does not have factory mud flaps that work, I know had 2015 with the factory flaps. One would think Chevrolet would figure this out. Rick at Auto Trim has, I called and talked to Rick about the above issue, he said he would order in three types for me to look at. In a week Rick called and the mud flaps were in, went down to the store, Rick and I tried all three. We found the one that would cover the tires so rain and mud would be blocked from being thrown up on the side of the car. I made an appointment for the install, went to the store and both fore and aft flaps were done in less than an hour, plus they look great. While waiting I learned from another employee about preventive maintenance on my sunroof. Great customer service, will be in for the PM on the sunroof. Thanks Rick and the crew Regards Tim Kent WA read more

I took my truck in to get auto windows/locks and an alarm. The parts didn't arrive on time which was not their fault so I waited another day and when it all was done they found that my truck already had an auto start so they had hooked it up for me as well as the contracted work free of charge and they fixed broken parts in my door also free of charge. These guys are awesome read more

Had an issue with an auto start I bought there after only a few months but they were very quick about finding the solution to the issue which turned out to be a software update. Overall very pleased with the service. read more

Awesome experience with Katzkin leather interior upgrade for my 4runner, heated seats and remote start. Love it!! Great job guys.

Got my car windows tinted and had to go there 2 times. One time they did the sides perfectly, but then told us to come back to get my windshield and rear done. Made an appointment but only got my windshield done and when we asked about the rear, they told us they forgot. Wasted my time. read more

I would NEVER recommend this place. The service was horrible and they had a difficult time keeping my appointment straight with other appointments. My sunroof shattered and my insurance company sent me to Sunroof Express which contracts the work to local companies in the area. They sent me to Auto Trim Design for the work. I brought my vehicle in on the scheduled day and time (10:30am. I was the only customer in the office at that time) and I chose to walk over to Home Depot/Costco instead of wait in their front office. I was told the work would take 1 1/2 - 2 hours at max and that they would clean up the tape residue from the tape used to secure the plastic sheet over the broken class. I gave them my cell phone so they could contact me for any reason or when it was finished. I walked back at 12:15pm and found my car sitting in the same spot with the sunroof untouched! When I asked why my car had not been serviced, they said the installer had run into some difficulties with another install. There was a another customer sitting there and it turns out it was his car. After 20-30 minutes, the installer runs in and gives the customer his keys and tells the guys in the front he is ready for the 4Runner (my car). 45 minutes later, I'm told my vehicle is finished. I should've gone out and checked the work first (my bad)! I sign the paperwork and make the deductible payment. When I asked for the keys, the guy in front insists that he gave them to me (I was never given the keys). So, I go out to see if they are in the car. The sunroof is fixed but there is tape residue all around the sunroof. No keys. I went back in and told them no keys and still tape residue on the car. The guy announces the "good news" that he found my keys buried under paper work! I asked if they are going to clean up the tape residue when the phone rings. After a lengthy conversation on the phone, the guy turns to other employee working and asks "Are responsible for cleaning up tape residue" to which the other employee responds "No! We are not contracted to cleanup tape residue"! By this time, I'm so tired of these guys, I can not leave fast enough. My only recommendation... STAY FAR AWAY from this place! read more

Came in for LED headlight upgrade for less than what it would have cost to repair the halogens. Friendly, polite, professional, and they did the work is a reasonable amount of time. read more

I had recently picked up a new vehicle that did not come with a sunroof. As part of the deal we made, the dealership would have one put in with Auto Trim. Now, I did not know anything about Auto Trim, but it was the company that the dealership used exclusively. Truth be told, I was a little hesitant being that this was my new baby and I wanted it to be perfect and stay that way. In the end, I cannot say enough about how good of a job this company did. My car was spotless when I got it back, and I was also amazed at how clean the headliner was too. Nicely done Auto Trim. read more

Just got my seats recovered in my Ford Escape and they are amazing! The staff was wonderful to work with and my car looks incredible. I would highly recommend them to anyone needing to class up their vehicle! read more

Bill Pierre Chevy had auto-trim do a 3M clear bra per my request when I bought a lightly used pre-owned Volvo XC90 from them. The guys there did an excellent job. I had a lot of custom requests (as I wanted coverage along creases in the hood, leading edge of the roof etc) and they took care of it all at a great price and quickly as well. Infact, I've had 2-3 people (including a detailer) ask me where I got the clear-bra done as it looks invisible. Def recommend!!! read more