Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

I'm up in Tacoma visiting family and the splash guard thing above the front right tire has come…read moreloose and is grinding against the tires when I drive. I called Precision hoping someone might be able to help me get it secured so I can drive home safely tomorrow. They got me right in! Like immediately, AND they aren't even charging me. I am literally considering waiting until I come back up next month to have them do the necessary repairs. Highly recommend

I had two great experiences. I had my sunroof in my car the motor went out. The second time I had…read morenew low beams headlights in my older Mercedes updated and now I can see at night. Both jobs were done to perfection. And Steve explained everything in great detail. The price was very reasonable.

Steve was great to work with. They accidentally chipped a little paint, so they had the whole trunk…read moredoor painted. My only issue is, the paint shop, not affiliated with Auto FX, did not communicate well on how long the process would take. In total, I took 2.5 days of vacation to have emblems replaced on my car. But, Steve and the crew are very friendly and Steve understood my frustration.

I came to Superior Auto Shine to get my windows tinted on my car. From start to finish it was a…read moregreat experience. They are very inviting and thorough in their work and were friendly to talk with. Overall they did a great job and I enjoyed the service, the product, and the experience.

I took in my 2017 Nissan GT-R for some paint protection film. They did a really good job, and you…read morecan tell they have a lot of pride in their work. He completed in the timeframe he said he would, and I would definitely go there for other needs.

They had to do a ton of work on my 97 tahoe but it is truly beautiful now…read more A 4inch lift and bigger wheels. Wiring up a lot of things like KC lights on my roof rack, parts of the headlights, aux lights on the visor, backup lights on the tow mirrors, and leds on the bull bar flawlessly with switches cleanly put into the dash. I love seeing and driving this thing!

Thank you for the response. I appreciate your willingness to acknowledge the kinked fill hose and…read morefor refunding part of the suspension install. That said, I want to clarify and correct several points you've misrepresented. At no point did I threaten to "slaughter" your shop on social media. What I did say--clearly and in writing--was that I wanted to share my build honestly with the community, including both the pros and cons, and that your willingness to make things right would impact that narrative. That is not a threat. That's transparency and something any business that stands by its work should welcome. Regarding the airbag system: The install failed. Not because I refused to bring it back--because the system was improperly installed. I was stranded due to that failure, and ultimately had to pay another shop to correct it. You refunded me for the bags and labor after I reported the failure, and I appreciate that. But let's be honest: I shouldn't have had to pay someone else to re-do the work. As for your offer to come to me--yes, it was made, but never followed up on. I didn't decline. You simply never showed or rescheduled. You mention a 500-mile check-up. I was never invited to schedule one. If that's a standard part of your process, it was never communicated to me. The bigger concern remains: If something as critical as fuel fill lines and air suspension were installed improperly, I have every reason to question the safety of the flatbed install as well. That's not slander--that's due diligence. I came to your shop in good faith, spent time and money, and worked with you through multiple adjustments to the project. I was flexible, and I gave you multiple chances to make things right. I'm still open to resolution. But accountability means more than a refund--it means follow-through, communication, and standing by the work done. Should you be willing to inspect and, if necessary, correct the rest of the install without the dismissive tone and reframing of events, I'd gladly meet you halfway. I'll also update my review accordingly. Until then, my review reflects my experience--and my concerns remain valid.

Could not be more pleased with my experience at Rainier Audio. I walked in not really knowing what…read moreI wanted for my truck, all I knew is that I wanted it to sound clean but still hit hard. The team designed a system for me and scheduled an install. Service was quick and the quality is top notch. It's been a couple of months now and I'm still just as stoked as the day it was installed. The fit and finish is perfect, the sound quality is phenomenal and everyone at the shop was so welcoming and friendly. I cannot recommend them enough, definitely the best shop in the area with incredible customer service. Looking forward to taking more vehicles to them in the future!

Had a great experience with Rainier Audio. They installed a Sony 10.1" wireless Apple CarPlay &…read moreAndroid Auto receiver in my truck and did an excellent job. David was super helpful, transparent, and professional throughout the whole process. The install looks amazing and works perfectly. If you're looking for quality car audio work, stop looking--this is the place to go. Highly recommend!

The only place I go for aftermarket truck products. Peace of mind dealing with professionals…read more Lauren is the guy. He really knows his stuff.

I have had a few things done at Khaotik. I am an experienced Jeep and 4x4 owner which can actually…read morecomplicate the process. I appreciated the time and care taken by this shop. They use customer supplied parts, which is really a nice option. Most shops I go to do not (for good reason it can be a PIA). I had a front anti rock installed (CSP) and I had the wrong hardware, they corrected the hardware and the Jeep flexes out perfectly. They also replaced the front ball joints. Appreciated the quick service. Many shops have a hard time working with after market lifted and modified vehicles/parts. Khaotik did a great job for me. They understand 4x4s that work for a living.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

I always wanted a front and rear camera in my Lexus 450H SUV but have concerns over getting it…read moreproperly installed. This business was recommended by my auto mechanic. My primary concern is that an improper installation could affect the integrity of my side curtain airbags which shoot off from the A pillar all the way down the interior roof line. I believe it is dangerous to tuck wires using tools that come with self install packages because they most certainly will be in the path of the air bags. A professional installation is well worth the price in a case like this. I believe the only way to professionally install these is to do a partial tear down by removing the A pillar cover and releasing the ceiling panel on one side of the car. Their installation charges were reasonable after subtracting out the retail cost of my cameras; so I had concerns if that would cover a proper partial teardown. I called and requested them to send me a couple of camera system options they sell as I preferred them to install a system they are familiar with. I also made an appointment for the installation. The camera system I selected was the Momento M8 Max 8400. When I arrived, they had the estimate in their system, but not the appointment I made. Fortunately, they were able to accommodate me during that visit. I asked to speak with the tech. I met the tech and he said he has installed these for many years. I asked the tech to walk me through how he plans to install the cameras and he explained everything he planned to do. I requested photos of the install while the panels were removed which the tech took. Upon completion of the work, they emailed me the photos taken by the tech and the salesperson helped me setup the camera app on my smartphone before I paid them. The tech removed the A pillar panel and released the roof panel and ran the wires behind the air bag devices. The installation was extremely professional. When I raised my rear tailgate, there were no visible wires as the tech ran them inside the factory cable housing connected to the power rear hatch opener. There were no visible power connections to the camera as those connections were made inside the paneling below my dashboard with photos provided. The end result is that it looks like the cameras were always part of the SUV installed at the Lexus factory. This business greatly exceeded my expectations.

Always on time & on budget at a competitive price! And knowledge staff. Great choice!read more

I had gotten a referral from the NW Camaro Club for here. So here I am. I have two dings ( small…read moredents ) in the back wheel well. I spaced on one appt and they were gracious enuf to reschedule me the next day. I think a shopping cart got the car...!! Crap... people just don't care. Anyway so we shall see how they do! I'm waiting for the GUY cause he is stuck in traffic. Upon arrival he looked at my dings and mentioned that the wheel well is tuff because of the double bracing they put behind there. So I decided to have them just work on the scuff in the rear quarter panel. They polished that and took that small ding out. When I walked around with them and looked he pointed out the he tried to get out those other dings ! Realllly??? Wow. They are better but as he said they won't come out unless I take it in and they tack weld etc... ( not doing that). So the price was $100 minimum and I was happy! So for dings they have a guy that comes. For future I did ask about a detail. And for $220 I can get a clay and polish with interior detail! In my future will do.

Best in the business. I keep my car quite tidy and clean but after 3 years it naturally didn't look…read morethe way it did when I bought it. I couldn't believe how amazing it looked after the second gear detail package, the scratches are gone, it is incredibly clean, and has the new car interior smell. I'll be coming here with my other cars soon!

My first experience with a mechanic shop and very impressed and grateful. From the moment I was…read morescheduled until the end when I left with my car all fixed I was very impressed from customer service and questions and service that was provided with Ashley. This is definitely a place I will be coming back to when I have any issues or need anything fixed. Will be referring and recommending this place to anyone I know. Worth the commute to make sure to get 10/10 service! Thank you again!

Hello Scott Mathis here, an update to my last review. Was very satisfied with their work and was…read moretaken care of the next day. Just today April first I went by to inquire about a motor in my window the secretary there said she had an opening April 29th, bummer No can do on that one There is some nice weather coming up need that window going up and down. Anyway if you need something done right away that might not happen. That's too bad I was hoping they would be my go to mechanic that was right across the street but I guess I can only use them if it's not an emergency anddon't need it done now. That worked the last time but not this time. Scott