Steve was great to work with. They accidentally chipped a little paint, so they had the whole trunk…read moredoor painted. My only issue is, the paint shop, not affiliated with Auto FX, did not communicate well on how long the process would take. In total, I took 2.5 days of vacation to have emblems replaced on my car. But, Steve and the crew are very friendly and Steve understood my frustration.

I had two great experiences. I had my sunroof in my car the motor went out. The second time I had…read morenew low beams headlights in my older Mercedes updated and now I can see at night. Both jobs were done to perfection. And Steve explained everything in great detail. The price was very reasonable.

I came to Superior Auto Shine to get my windows tinted on my car. From start to finish it was a…read moregreat experience. They are very inviting and thorough in their work and were friendly to talk with. Overall they did a great job and I enjoyed the service, the product, and the experience.

I took in my 2017 Nissan GT-R for some paint protection film. They did a really good job, and you…read morecan tell they have a lot of pride in their work. He completed in the timeframe he said he would, and I would definitely go there for other needs.

They had to do a ton of work on my 97 tahoe but it is truly beautiful now…read more A 4inch lift and bigger wheels. Wiring up a lot of things like KC lights on my roof rack, parts of the headlights, aux lights on the visor, backup lights on the tow mirrors, and leds on the bull bar flawlessly with switches cleanly put into the dash. I love seeing and driving this thing!

Thank you for the response. I appreciate your willingness to acknowledge the kinked fill hose and…read morefor refunding part of the suspension install. That said, I want to clarify and correct several points you've misrepresented. At no point did I threaten to "slaughter" your shop on social media. What I did say--clearly and in writing--was that I wanted to share my build honestly with the community, including both the pros and cons, and that your willingness to make things right would impact that narrative. That is not a threat. That's transparency and something any business that stands by its work should welcome. Regarding the airbag system: The install failed. Not because I refused to bring it back--because the system was improperly installed. I was stranded due to that failure, and ultimately had to pay another shop to correct it. You refunded me for the bags and labor after I reported the failure, and I appreciate that. But let's be honest: I shouldn't have had to pay someone else to re-do the work. As for your offer to come to me--yes, it was made, but never followed up on. I didn't decline. You simply never showed or rescheduled. You mention a 500-mile check-up. I was never invited to schedule one. If that's a standard part of your process, it was never communicated to me. The bigger concern remains: If something as critical as fuel fill lines and air suspension were installed improperly, I have every reason to question the safety of the flatbed install as well. That's not slander--that's due diligence. I came to your shop in good faith, spent time and money, and worked with you through multiple adjustments to the project. I was flexible, and I gave you multiple chances to make things right. I'm still open to resolution. But accountability means more than a refund--it means follow-through, communication, and standing by the work done. Should you be willing to inspect and, if necessary, correct the rest of the install without the dismissive tone and reframing of events, I'd gladly meet you halfway. I'll also update my review accordingly. Until then, my review reflects my experience--and my concerns remain valid.

Got my bike back today from having a new Diamond Audio sound system installed by Rainier Audio. Let…read moreme tell you the "Honest to GOD" truth - they surpassed all my expectations. This system is absolutely amazing. Crystal clear sound and very very LOUD. I relived a childhood memory of Christmas morning running to the tree and finding a brand new bicycle. I just cant say enough about these guys. Service was phenomenal, price was reasonable and the communication before, during and after the sale and install was excellent.

Could not be more pleased with my experience at Rainier Audio. I walked in not really knowing what…read moreI wanted for my truck, all I knew is that I wanted it to sound clean but still hit hard. The team designed a system for me and scheduled an install. Service was quick and the quality is top notch. It's been a couple of months now and I'm still just as stoked as the day it was installed. The fit and finish is perfect, the sound quality is phenomenal and everyone at the shop was so welcoming and friendly. I cannot recommend them enough, definitely the best shop in the area with incredible customer service. Looking forward to taking more vehicles to them in the future!

The only place I go for aftermarket truck products. Peace of mind dealing with professionals…read more Lauren is the guy. He really knows his stuff.

I have had a few things done at Khaotik. I am an experienced Jeep and 4x4 owner which can actually…read morecomplicate the process. I appreciated the time and care taken by this shop. They use customer supplied parts, which is really a nice option. Most shops I go to do not (for good reason it can be a PIA). I had a front anti rock installed (CSP) and I had the wrong hardware, they corrected the hardware and the Jeep flexes out perfectly. They also replaced the front ball joints. Appreciated the quick service. Many shops have a hard time working with after market lifted and modified vehicles/parts. Khaotik did a great job for me. They understand 4x4s that work for a living.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

Always on time & on budget at a competitive price! And knowledge staff. Great choice!read more

After paying in full and making five separate trips to drop off and pick up my vehicle, I'm left…read morewith a result I'm completely unsatisfied with and now need to pay someone else to remove. The tint looks terrible around the rearview mirror, but I was told this is the best they can do. To make matters worse, I wasn't able to properly inspect or approve the final result before paying because it needed weeks to cure due to the frigid temperatures at the time. Be sure your expectations are fully aligned before getting tinting done here. I didn't know what I was signing up for, and I couldn't be more disappointed by the lack of accountability.

I had gotten a referral from the NW Camaro Club for here. So here I am. I have two dings ( small…read moredents ) in the back wheel well. I spaced on one appt and they were gracious enuf to reschedule me the next day. I think a shopping cart got the car...!! Crap... people just don't care. Anyway so we shall see how they do! I'm waiting for the GUY cause he is stuck in traffic. Upon arrival he looked at my dings and mentioned that the wheel well is tuff because of the double bracing they put behind there. So I decided to have them just work on the scuff in the rear quarter panel. They polished that and took that small ding out. When I walked around with them and looked he pointed out the he tried to get out those other dings ! Realllly??? Wow. They are better but as he said they won't come out unless I take it in and they tack weld etc... ( not doing that). So the price was $100 minimum and I was happy! So for dings they have a guy that comes. For future I did ask about a detail. And for $220 I can get a clay and polish with interior detail! In my future will do.

Best in the business. I keep my car quite tidy and clean but after 3 years it naturally didn't look…read morethe way it did when I bought it. I couldn't believe how amazing it looked after the second gear detail package, the scratches are gone, it is incredibly clean, and has the new car interior smell. I'll be coming here with my other cars soon!