I don't know where to start Amanda was so nice and…read moreknowledgeable , listened to my requests the gave me a complementary Uber ride while my car was being worked on , price was reasonable and I even got a bag of candy I will give them 10 star if I could will recommend them100%

Easily the best auto shop I've worked with! Amanda was awesome--kept me in the loop the whole time…read moreand explained everything in a way that actually made sense. I never felt out of the loop, and their prices were super fair (I checked around just to be sure). If anything comes up with my car again, I'm 100% going back to Easy Auto Repair.

Spencer, fair and honest. I had other small issues which he did not have to do. Not only did he fix…read moreit, he did not charge me extra. Thank you Spencer.

I started off with several quotes for a brake job on a 2021 Nissan Sentra. Spencer reached out…read morewith one and after reading his reviews, I chose to work with him. He let me know he was licensed, certified and insured. Once he mentioned this, I did ask a few of the others that sent me a quote if they were and suddenly, they became unresponsive. Spencer took the time to explain what my car needed, the time, and the cost. He updated me every step of the way. I asked him for quotes on a few other things my car will need in the future and again, he provided quotes for each and detailed the process and what his work included. Spencer has my business for life. I have already recommended him to several family members and they are eager to work with him.

I stopped by on 1/12/26 to obtain a quote for a tune up. Alex, technician who also handles the…read morefront desk appears to have limited English got me in touch with Oleksander known as Oleks (pronounced as Alex). He is also a technician and may also possibly be the owner. That was the vibe I was receiving from our discussion. I explain what my visit was and he advised me there are different types of tune ups and what specifically I was looking to have done. I explained that I was able to obtain a quote from Honda service department and they also advised same thing. I listed the tune up details and what Honda quoted ($2,260). Oleks advised that inspection is free of charge. He would have Alex, technician do the inspection and provide his recommendation. Alex completed the inspection and advised what needed to be replaced and some replacement were not needed. He discovered there was an engine oil leak, transmission oil leak and the engine oil pan plug was stripped. Oleks had provided me with a quote range between $700-$1000. I returned back two days later on the evening of 1/14/26 to drop off vehicle which was parked safely inside the shop. The following day they replaced the engine gasket, replaced spark plugs, water pump, front crank seal, drive belt, oil pan plug and drive belt tensioner. I picked up my vehicle on 1/25/26. The sum of my bill came to $1021.80. I am truly satisfied and happy with the work that technician, Alex has completed. It was a reasonable timeframe and price. Honest work. I will use them again for any issues, repairs or maintenance.

Truly appreciated their quick response and the way they clearly explained all our options. We'll…read moreabsolutely use them again. Thank you for getting my son back on the road!

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

We made an appointment through USAA & the BFGoodrich website on Thursday for Tuesday. When Tuesday…read morearrived, we hadn't heard anything so we called them at 145PM (appointment was supposed to be at 330pm) to ask if they were tracking our appointment. Joey said that the scheduler had been down since Monday and they had no record of our appointment. We made the appointment last week on Thursday so no idea why that would matter. He said bring the car in and they would do their best to get to it. We showed up at 330pm, Joey was out. We talked to the guy at the counter, he said we could bring it back Thursday or Friday to get it done. We told him Joey said to bring it in today. He called Joey, who told him that he called us at 1115am and left a voicemail (we never got a call or voicemail) and said it wouldn't be today. Nobody knew we had an appointment until we called them at 145pm, so no idea where that even came from. After some back and forth, we were told to come back Friday morning at 9am to get it done. We wanted to just take the tires and go somewhere else, but everything had already been paid for online so we agreed. Showed up at 9am, dropped the car off for the tires to be put on and got the call to come back a couple hours later. We noticed that the words "INSIDE" were on the outside of 3 of the 4 tires, and asked the tech if that was supposed to be like that, since these were asymmetrical tires with different tread patterns on the inner & outer edges. He said it was fine, and the inside/outside words didn't matter. We also pointed out that they had put both 255 tires on one side of the car, and both 235 tires on the other side. They were supposed to be 235s in the front and 255s in the back. He took the car back in and swapped the tires to the correct position and we left. When we took the car on the highway, we felt some vibration. Suspecting the tires were either mounted/balanced incorrectly, or the inside/outside words mattered (like we brought up to the tech), we had the VW dealership take a look at our service appointment a week later. They told us flat out it was wrong and we should take it back for them to fix. We were already done with this shop at this point, so we just paid for VW to remove the tires from the rims and flip them so the orientation words were displayed correctly and rebalance them. Vibration gone, ride is way smoother.

Around 9:30 this morning I pulled up and went into SEA TAC TIRE AND AUTO TECH also known told as…read moreGOODYEAR TIRE & AUTOMOTIVE and told the gentleman behind the counter that I had a 10 o'clock or 10:30 appointment they asked for my last name and looked it up and told me that it was 10 o'clock and all they need is my keys and he's going to start filling out the paperwork so I was pleased at that point...they were going to get started a whole half an hour early... Okay this is great service so far so i gave him the keys And sat down in the waiting area..So after an hour and a 1/2 service was complete I finish up with the cashier get my keys and go out to my vehicle To check for damages simply because there's a sign in the interior on the wall stating that management is not liable for damages which is a big red flag...mind you is also written in red or a red background with white writing That indicates to me that the owner or management knows that employees will damage your vehicle that's what that sign says to me so as I'm inspecting my vehicle I notice Scrapes on the rim that I had newly painted I opened my door and a panel that's supposed to be on my door is in the compartment instead of on my door it's sitting in the compartment I complain to the manager He gets I guess one of the techs to come and look at it and then tech goes inside and comes back tells me that well there's no reason for anybody to touch that or remove that so I had to have cane with the vehicle like that already broken so basically I'm the one that broke it and not whoever was inside my vehicle when they're supposed to be outside aligning my wheels and balancing my tires ...why would you break something on the interior when you're supposed to be working on exterior is beyond me....that's strike 1 great so I couldn't prove that it wasn't already broken okay I see where this is going...now can you explain to me why the paint is scraped scraped off of my newly painted rim is what I told the manager...now that I can prove I have fresh pictures with date stamps in my phone that I can prove so I show him The manager and the dates them Now he states he has no cash that he can give me what can we do...Well what we could have done was had somebody been accountable for damaging my vehicle instead of saying that I came with it already damaged so that means if you want to have service done there make sure that you take photographs of every part of your vehicle before you go have service there because when someone damages your vehicle which they will because of the big red sign in there it is clear that people damage your vehicle when they damage your vehicle that you're gonna have to prove to them that you didn't do it and that they did So now I have to work on getting a refund after I showed him that these rims were freshly painted maybe a week ago You would think with the name Goodyear on the building that that would mean something no nope apparently not it's just a name on a building to attract you so they can take your money and give you subpar service in return good luck to you I will NEVER go there AGAIN!!!...INCOMPETENT OR INEXPERIENCED SERVICE!....Since I visited this place my dashboard cluster is malfunctioning and my check engine light is on..SOMEBODY NEEDS TO PAY FOR THIS GOODYEAR AND THIS PLACE NEEDS TO BE SHUT DOWN!..I clearly understand why that sign is in the establishment...THEY PURPOSELY SABOTAGE CUSTOMERS VEHICLES..STRONG POSSIBILITY THAT IT'S RACIALLY MOTIVATED!!!

I brought my Dodge Journey in for an engine ticking noise. I was pleasantly surprised when I was…read moretold they are VERY familiar with Mopar motors~felt relieved that I had called the right place! Dropped it off on a Friday morning (had to pay for a rental vehicle through Monday). By the end of that day NOTHING had been done with my vehicle. Monday​ afternoon get a text saying they 'suspect' the noise is coming from valve train but they need to confirm visually & there is cost to remove valve cover, etc.-proceed...inspection would be completed next day, mid-day, which would be Tuesday. Today is Wednesday at 4:00 & they still have not completed inspection, after having to call them for a status update! I'm incurring large expense for rental & stuck now because no work has been done yet, my vehicle is torn apart and I'm looking at having to possibly pay another week on this rental not to mention the huge expense I'm also incurring for these non-existent repairs! I'm pretty disgusted with this place & wish I would have read all the negative reviews before I brought my Dodge to them. I'm not confident at all that the work will be done accurately or that my vehicle will be put back together properly leaving me with more issues to deal with.

They talked my wife into redoing brakes on my daughter's car, Nissan frontier. (I had just replaced…read morethem) , this they falsified needed repairs. then 3 days later the brake caliper feel off of the rear rotor coming off of the pass at vantage at the Columbia river. luckily no one died. they haven't accepted any responsibility for the shoddy workmanship. also they changed the oil and it was a quart low. when I checked it. this was in 3 days of their service. the truck doesn't burn any oil. I would highly recommend not using them.

This shop has great customer service & take the time to do the job right. Greg the shop manager &…read moreBrian the mechanic care about quality service for the customer. Highly recommended this place for your auto needs.. 5 stars!

Went in and got the engine replaced just to have it break down the next day. Nearly 6k to repair…read moreand all I got when I called was "wait an hour and try to start it again, or tap the starter". After that it sat for a month and more money went into it before ultimately just buying a new car. Just to find out the mechanics didn't put the fuse box together right and one tiny screw prevented the whole car from running. I wouldn't go back even if you paid me. Only putting 1 start because I can't choose ZERO.

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

They went above and beyond to help my daughter get her car fixed. We can't say enough about the…read moreGreg's in Puyallup. They took excellent care. Thanks, Greg's.

I called to make an appointment at Greg's last Friday the 1st of May 26 to have the A/C system of…read moremy Lincoln MKS checked and possibly serviced if needed. I was told bring it in early the following Monday (4th of May) morning. I left the car with them and expected them to call when the car was ready. I get a call in the late afternoon informing me the car couldn't get looked at because they were swamped. I left the car with them and expected to get it back Tuesday. That DID NOT happen. Again, the same story, they were swamped. I had telephoned earlier in the day Wednesday (6th) to inquire about the car. The service manager asked if she could call me back because she was busy on another line. No problem, right? I never got a call back. I drove up to the shop Wednesday afternoon (2:30) and the car still HAD NOT been looked at. She told me that the car was in the "Queue." I reminded her that the car was dropped off Monday and that this was ridiculous that my car still hadn't been looked at yet, TWO and ONE HALF days later. She informed me that appointments were no longer taken, first come, first serve. Well if that was the case my car should have been serviced by Monday or NLT Tuesday. I got my keys back and informed the two desk personnel that they should be ashamed of themselves for such mediocre business practices. They have lost a good previous customer. I have previously received fair service from Greg's (oil changes, A/C service, etc...) NO MORE! If they don't make appointments and stick to the estimated time of completion they will be loosing more business than just mine. I highly recommend not to use their services, There are still some reputable automotive repair shops around, just NOT GREG'S. Mad as heck - MLC South Hill

Quoted one price then ended up doubling it with no other additional work. Was basically bull…read moreshifted about restocking fees and diagnostic testing (one electric clamp in the system) that created the additional cost and this is with me bringing in the part I paid $11 for and they quoted me $300 for a used one. Sad what people will do to seniors who,are disabled (veteran 20 yrs) who are at the mercy of bad actors. Don't recommend them. Shame they were good several years ago.

The customer service was outstanding. They resolved my issue quickly and were very polite…read morethroughout the process. I can't say enough positive things about Apex, the quality of service is unmatched. They were always willing to go above and beyond even staying open late for me. Thank you!