Called a couple of auto repair businesses; weeks to get into any of them. Called Midland…read moreAutomotive; called Friday morning; made an appointment for this coming Monday for evaluation of problems caused by JiffyLube and ( hopefully, repairs ). What problems? JiffyLube on 72nd messed up the transmission with a mere transmission fluid change. The transmission now won't shift through the gears when starting / stopping. I have to manually shift. A few weeks ago JL replace the battery; now the engine struggles over a couple of minutes to start. "Convenience" at JL is expensive in terms of time & money. : /

They are unreliable and dishonest. I brought my car in for an engine check light and come to find…read moreout that the detected code is P0456 (small EVAP leak detected present). After 2-3 hours of testing, the report says no leak is detected, and they "suspect" that "EVAP pump module has failed internally", so they need to replace my entire EVAP canister assembly with pump module =))), how absurd. And the whole thing cost $2k for a minor issue with code P0456. I called in and took my car home, while paying them $200 for diagnostic just to receive an unsure result. If this is a service you would want for your car in 2026 where there are so many better out there, please go ahead.

Wonderful experience having my BMW serviced here. Excellent service with great staff and great…read morecommunication. Bringing my other here for service soon.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

Professional, reliable great customer service , since I bought a used car I've been taking it to…read morethis shop no problem fair prices and great options for the customers.

I have a 84 ford p/u that was running rough. Discovered nobody want to work on any over 20 years…read moreold or they charge alot more to look at and work on it. Called Juline at Easy street auto, 8425 pac hwy E Tacoma. She said bring it in we'll take a look at it. Gave me a 15 minute free look by her mechanic, he figured it out right away a vacuum leak from a cap plug. They didnt even charge me. I went down the road picked up the cap and it runs great. Thanks to the guys at easy street. Mike N.

Been driving my car a lot since the fix, hasnt leaked a drop of coolent, these guys are good and…read morehonest. They give you an estimate that is real world, sometimes worse case and have always asked me for authorization before they do work. They do however need snacks in the waiting room, and a much larger TV ;) *chuckle*

These guys are awesome. I called Monday to see how quick they could get me in for my daughter's car…read moreand they had me in the next day and back out with a fixed up rig. I was worried that it was a major issue but it ended up being something really minor that they fixed quickly. I'll definitely be back as they do both good work quickly and appear to be honest shop. Thanks guys!

The staff is very professional, informative, responsive and kind. My car broke down in Auburn and…read moreI wanted it to be towed closer to home, I had heard good things about Apex so I gave them a call and they were able and willing to take it right in. Once they evaluated the problem they called with an estimate they were able to get it fixed within 24hrs. They also made several calls to me informing me of the progress. I felt that they were very honest and never tried to up charge me for anything. Apex even topped off all of my fluids at no additional charge. I would highly recommend Apex Auto and I will be using them as my permanent mechanic.

I DO NOT recommend their services because they are way OVERPRICED and they jerk you around with…read morehighly inadequate estimates. I was also not informed of an estimate for an oil inspection leak until AFTER it was done. I wish auto mechanics would quote me BEFORE doing their job! (They do this because they have a lien on your vehicle until you pay up.) As far as inadequate estimates, I brought my car in to have the brakes replaced for two front wheels (pads, rotors and calipers) estimated at just over $1000 - they informed me in the shop. I allowed them to do the job and when finished, final bill was over $1400. Wow, nice "estimate"! I have fired them for any further services and I only gave two stars because they seem highly trained and knowledgeable mechanics and got the job done quick (within couple of hours) but honesty and better communication regarding estimates or costs go a long way for happier customers. I will NOT return!

The new owners are great he has been taking great care of my Dodge Ram every time an issue pops up…read morethey scedual it get it in and out same day in most of repairs. one part needed warranty work he took care of it next available spot and got her done.

Old owner was great new owner is horrible told me a minor oil leak meant I needed 15 thousand…read moredollars for a new engine or for 12 thousand he would reseal every seal and gasket my car is worth 7 grand second opinion fixed for less than 1 grand scam much????

I needed some work on the rear passenger side panel. I called for an estimate and was able to get…read more it that same day. I was more than satisfied with the estimate, and I was told more work might be needed, depending on what they saw once they started working. I appreciated their honesty. I took my car in the next day, and two days later (I had been told it might take 3 to 5 days) I got it back. Not only were there are no extra charges, but the bill was less than the estimate. And what a nice surprise when I got into my car - it had been cleaned and looked a lot better than when I took it in! The people there were friendly, accommodating, and knew what they were doing. I am not an easy person to please - this was an excellent experience!

I had a wonderful experience with the team at Matsenko Auto. I have a 2021 charger scat pack with a…read morebig brake setup (400 mm two-piece rotors and 6 piston brembo brakes). For a dealer job with OEM parts, this costs around $4500 for the front pair. After doing tons of research, I decided to utilize a quality aftermarket kit. However, when I talked to the dealer, they tried to steer me away from this, and while they said they could do it with aftermarket parts, they seemed very unsure and cited issues with prior customers going this route. Another local shop told me they wouldn't be comfortable replacing just the rotors (they wanted me to bring a factory rotor/hat assembly which is honestly unnecessary if old hats are in good shape). I did not feel very confident with both shops. I reached out to Matsenko on yelp by chance and their tech, William, responded within a couple of hours and knew exactly what I was trying to do. I was honestly surprised at how knowledgeable he was with my specific brake job and decided to give them a shot. They got me in quick, and everything was done by end of next day. The brake job is excellent, there is no noise or judder, and braking action is very smooth. In addition, they did an hvac cleaning for me (i had some contamination in my evaporator core) which another shop tried, and failed, and charged me $500 for the whole ordeal. All of this was done well at a fraction of the cost at Matsenko, and I saved thousands. I am very pleased with everything, and the amount of attention to communication I received is something I rarely see these days. Everyone was also very nice and personable, from the shop owner, to the tech and to reception which is also less common these days. I drove all the way from Olympia to have this done, and when my rear brakes need a swap, I know who I'll be calling Thank you for the wonderful service everyone!

A friend recommended this when my Jeep started needing repairs. They had the cheapest quotes in the…read morearea for replacing breaks/ power steering/ and heating issues. They always did the work quickly and would have my car available for pick up within a day or two. The manager always answers the phone and is friendly. He always thoroughly listened to customers concerns and explained what the mechanics would focus on. While in the waiting room I over heard his conversations with other customers and it was great to hear him explain the repairs that would be more urgent so that you can get the repairs needed until your next paycheck if you couldn't afford to have everything done at once. 10/10 would recommend

They talked my wife into redoing brakes on my daughter's car, Nissan frontier. (I had just replaced…read morethem) , this they falsified needed repairs. then 3 days later the brake caliper feel off of the rear rotor coming off of the pass at vantage at the Columbia river. luckily no one died. they haven't accepted any responsibility for the shoddy workmanship. also they changed the oil and it was a quart low. when I checked it. this was in 3 days of their service. the truck doesn't burn any oil. I would highly recommend not using them.