Hi Folks, I rarely comment on reviews, but while looking up Art Works' phone number, I came across L.H.'s comments and felt compelled to respond. For context, I have been taking my vehicles to Art Works for approximately 8-10 years for services ranging from oil changes and sensor replacements to a complete engine swap. I have worked with their entire crew, especially Dave, and can speak to the quality of their work. The comments made by L.H. are wholly and entirely false. They sound personal in nature rather than based on actual service experience. I believe it would be highly regrettable for anyone to avoid taking their Volvos here based on these remarks. Dave is straightforward--he will not BS you. He provides excellent communication, quality workmanship, and integrity in every job performed. He is exceptionally honest, and you will not get ripped off. In fact, it's quite the opposite. He has consistently gone above and beyond to help me, always presenting cost-saving alternatives along with their potential drawbacks. To me, L.H.'s comments appear more personal than reflective of any actual work. They read as as baseless rather than a genuine customer review. read more

I highly recommend Art Works! Brought in our 1990 Volvo DL240 that had taillight issues. "Other" repair centers told us we were out of luck. "Too old to work on". i checked the reviews on Dave Works, and they were extremely good. I now understand why. They solved our issue quickly and were more than fair on the price. Thank you Dave, Shane and Art! We will use you from now on. read more

Above and beyond customer service, knowledge and care. The guys repeatedly take time to provide detailed explanations and repairs needed. If you have a Volvo, you need this shop! Five stars! read more

Poor communication and lack of enthusiasm when it comes to anything more than an easy fix. Be leery of bringing any kind of project to Dave. Not a genuine Volvo enthusiast. read more

The owner and staff are 10/10! These men repaired my daughters car with the best parts, the best mechanical experience, and techniques. They showed me the cars issues (in depth), how to repair things, they are honest and the shops bathroom is clean (that tells me a lot about a shop LoL). read more

Dave and Art are some of the greatest people I've ever met, let alone incredible and efficient mechanics. They performed a miracle fix on my rather obsolete Volvo with Grace, kindness, and wisdom. I would travel far and wide for the opportunity to have these men work on my Volvo again, and I mean it. Thank you both so much for getting me home. Attached is a picture of my wedding you helped me get to on time! 2k miles away.. I will not forget what you did for me!! -Phillip read more

Art Works Auto - Auto Repair Near Me - University Pl, Washington

Dave is very honest, first of all. He explains Everything he is doing and why. I have always had great service from him. It's nice to have a mechanic nearby who can work on Volvos. He gets me in and out quickly and his bill is quite reasonable. read more

Dave at Artworks Volvo is the only place to have your Volvo serviced. He's honest and trustworthy and he takes time to explain what needs to be done. I always walk away with knowledge about the parts and how they work. read more

This shop is the most honest shop I've ever taken a car to in my 55 years of car ownership. Dave is not only an excellent mechanic, he is an excellent person. He fixed my Volvo for 8 years and unfortunately, I moved out of town. I need work done on it and he answered my email, which he was under no obligation to do. I miss his clear and expert advice and his workmanship. He runs a Five Star plus shop. Thank you! read more

Simply put Dave is a trust worthy and professional individual who thankfully for me works on Volvos. Originally brought my 99' S70 in for a rear break replacement and to get an overall inspection. Aside from getting my vehicle repaired and inspected in an extremely timely manner, Dave also took the time to test drive it and made sure it felt like it was running correctly. Additionally, my front window was constantly fogging up and Dave discovered a small leak where coolant was coming out. I foolishly decided to not have it fixed and now the tiny whole has flooded my floors and my vehicle will not hold coolant. So in a fit of panic I called Dave and he had me bring my vehicle in the very next day (4/18) and within an hour he reconfirmed what he already knew and quoted me the same price as before all with in an hour of having my vehicle. Thank you Dave for being such an awesome person and one hell of a mechanic! read more

Dave and Jim have been fixing my Volvo's for 20 years. They are reliable, knowledgeable, and always friendly. read more

Art Works Auto - Auto Repair Near Me - University Pl, Washington

Dave took a look at my C30 and, gave me an estimate based on years of experience working on T5's. Explained some of the common items replaced and things looked at when replacing a timing belt. Standard service according to Dave, was very pleased with exceptional service. In addition, was pleased Art Works Volvo also replaced the engine cooling system expansion tank which is under pressure during operation and, had many hairline cracks. I feel confident after service everything was looked at either during service or, during test drive. read more

Dave is terrific to work with. Does a great job explaining what is going on with the vehicle.

How refreshing to find an honest, down to earth and approachable mechanic. I went to Art Works on Oct 10th concerned about my rotor and to my amazement, I was thrilled to hear that they said no service need, took the time to tell me why and patiently explained that what I was told at a different mechanic was totally incorrect. Cheers to Art Works....I'll be taking my Volvo here every single time. read more

Excellent small shop. I just moved to the area and was looking for someone I could trust with my car. Highly recommend.

Up front and honest which I definitely feel this world needs more of. These guys have seen it all when it comes to Volvos. I called to see how much a timing belt replacement would be at 112k miles (120k is the recommended). They asked why exactly I thought I needed the belt replaced (a high pitched "singing" noise) and after I told them, they suggested that it may be something else that commonly happens to my model and year (06 S40) and that they'd take a look. They were absolutely correct! My car no longer "sings" to me, my timing belt looked good, and they saved me $300 by understanding my car and not trying to suggest that I do an unnecessary repair. I will forever recommend this shop if you have a Volvo. read more

I had to have my beloved C70 towed somewhere for what I thought was going to be a major repair with the warranty being expired! I called Art Works first and talked to Jim to explain the problem and he said get it in right away and they would look at it! It was dropped off around 10am and I got a call around 3pm saying it was fixed! When I picked it up Dave explained to me in full detail what had happened and charged me a minimal fee for an amazing job from professional experienced Volvo mechanics...my new go to for my Volvo! Thank you Jim and Dave for making my day! read more

In one word, exemplary. I brought my 1998 V70 wagon here with a laundry list of oddities and concerns as I was preparing for a verrrry long road trip. They tweaked minor things that needed tweaking, commented on some things to watch that didn't need immediate care, and I left with both peace of mind and a wallet that was barely grazed for the quality of the service received. Even explained the one negative review to me without being aware it existed.... it was a 3rd party oil filter that wasn't reinforced and crumpled... makes perfect sense considering how low a Volvo rides. Anyhow, definitely my go-to if I hang onto this car and need service for it in the area later. read more

Took my Volvo in for its first service at Artworks, which consisted at first of a speedy oil change. After the oil change, I encouraged them to check other systems for a planned long distance drive. They found the coolant leak I told them to look for. The price was super cheap. I was amazed and pleased Within maybe 20 miles of that service it developed a massive oil leak. I honestly don't know the odds of that being the mechanic's fault. I've had the car since 2007, it's been around since 1999. We've never had any oil leaks. I've treated it well, never skimping on needed service. Jim pronounced it dead after it's sudden catastrophic illness (I had it towed back there, naively thinking that he would make me whole), charged me to declare it dead, and was cold and didn't consider broaching the possibility that the rapid oil loss might be a result of some service error. Myself, I didn't bring up what seemed like the super obvious. He did tell me that it wasn't worth paying for engine replacement ... "but if you want to sell it ?" At least the tow truck driver was sympathetic about the loss. His heartfelt sorry, being in no way responsible, made me realize what was missing from my interaction with Artworks. I'm sorry, Jane. I didn't drive you all the way up here to die. read more

These guys are the best! I'm on my fourth 240 wagon and they have helped me keep this thing strong and sturdy. They've even shown me how to do minor repairs on my own in order to save me money. Great, friendly service. read more

EXCEPTIONAL service every single time I walk in! The owners are thorough, honest, personable, and invested. They are happy to answer all my questions and are dedicated to making sure I understand what's going on with my car. I always leave learning many new things. They give suggestions and tips in a non-pushy, calm, and genuine manner. I highly recommend using Art Works for all repair and maintenance!! read more

I had my front brakes and an oil change done by Art Works and they did an awesome job. They are professional and clean, (they wear gloves) and to the point.. If you want your car washed and coffee and cookies while you wait, i suggest going to the dealership (its only a hidden charge of $100+). If you want your car fixed, for a fair Volvo price, Art Works is the place! They were recommended by a friend of mine, and i would like to extend the recommendation. read more

Top tier. These guys know their stuff, they'll tell you their honest opinion, talk you through your car, charge you a horrifyingly low rate and get your car going again soon. They make it too much of a pleasure to roll by, almost makes me want to break my Volvo just to hear them talk about these cars. On my third Volvo in 20 years, this is the first one I've brought to them. A far better experience than my usual guy who is himself a remarkably good volvo guy. read more

Art and Dave are hard working, honest, skilled, and reasonably priced. I have used Art Works for many years and never been disappointed. Art is always understanding and creative even when dealing with the kind of complex problems that often flow from my small fleet of older vehicles. Practical, safe solutions. Bob S. read more

So happy I found a repair shop that is trustworthy and price conscious. If you need your Volvo worked on this is the place to go.

I used Art Works for several years. His rates are lower than the dealer's rates. I had a 1996, 960 sedan that was serviced here for many years. The 960 had tune-ups, a radiator replacement, and many other repairs that I can't remember. This shop is not fancy like the dealer's repair shop, but you will save money. This is an excellent Volvo repair shop. My last visit was around 2004. Very honest. read more

Art Works is the best reason to own a Volvo in the Tacoma area. We've been customers for decades and they're the main reason we're still hanging on to our 1997 Volvo Wagon. Honest, helpful, trustworthy, reliable = good stuff. read more

HELPFUL!! that sums it up. Always less expensive than dealer prices and they let you know what really needs to be done. Their shop is no frills but you always feel welcome and as though they truly appreciate your business. I've been going there for 5 years and my car runs like a champ. read more

The guys at Artworks are the most fair and honest mechanics around! They do great work, and they work until they find the problem, and charge a very fair price for their work! I wish I could take my Mazda there too! This is my favorite shop by far. read more

Unfortunately service and customer relations have declined over the past year. Was taking my car there exclusively. Will go somewhere else now. read more