World-class service from a family-owned business. The work is done well and they will never try to…read moreupsell you on things you don't need. Plus, the lounge is super nice and feels very comfortable. This is a great switch from the chain companies.

Did a great job on my 2006 duramax Diesel engine swap out. Going there for all my truck repairsread more

Very honest and up front shop. It was nice not having them try and upsell me on additional services…read moreI didn't need like the quick lube stores do.

Mark, Sam, Blaine and the crew at Southend did a terrific job getting my Mazda back on the road…read moreafter an accident requiring numerous repairs. They finished the job in a timely way at a very reasonable cost and kept me informed every step of the way. Southend is the best! I highly recommend them *****. Tom P.

My family and I enjoy taking our vehicles here for service/repair…read more Vishwa and the team are knowledgeable and take care of you like family :) Very affordable as well, I am confident with Vern's working on my vehicle. Have brought multiple vehicles here for 10+ years, they have helped keep me on the road riding smooth thanks Vishwa and team for all you do!

Nice guys - honest and trustworthy. Went out of their way to get me in and out with a new trans in…read moreunder a week. Nice followup at 500 miles, tec.

Called a couple of auto repair businesses; weeks to get into any of them. Called Midland…read moreAutomotive; called Friday morning; made an appointment for this coming Monday for evaluation of problems caused by JiffyLube and ( hopefully, repairs ). What problems? JiffyLube on 72nd messed up the transmission with a mere transmission fluid change. The transmission now won't shift through the gears when starting / stopping. I have to manually shift. A few weeks ago JL replace the battery; now the engine struggles over a couple of minutes to start. "Convenience" at JL is expensive in terms of time & money. : /

They are unreliable and dishonest. I brought my car in for an engine check light and come to find…read moreout that the detected code is P0456 (small EVAP leak detected present). After 2-3 hours of testing, the report says no leak is detected, and they "suspect" that "EVAP pump module has failed internally", so they need to replace my entire EVAP canister assembly with pump module =))), how absurd. And the whole thing cost $2k for a minor issue with code P0456. I called in and took my car home, while paying them $200 for diagnostic just to receive an unsure result. If this is a service you would want for your car in 2026 where there are so many better out there, please go ahead.

Returning customer and very satisfied with my service. Jack help fix my Chevy Equinox that was not…read morestarting and basically glitching by changing starter and resetting my starter module to get it back up and running. Really appreciate his knowledge of how a car runs. Definitely recommend him to anyone that is looking for a quality mechanic that will come to you and his prices are more than reasonable. He is definitely my mechanic!!!

My wife and I were in the market for a new vehicle on a Sunday. We were looking in the Kent area…read moreand we wanted someone to perform a vehicle inspection before we bought the car. Jack was quick to respond and very communicative about what his eta and what he was doing. He arrived on time to the car lot and answered all my questions. He did a very thorough job and gave us am honest unbiased opinion on whether or not we should buy the car. There some notable things wrong with it which he pointed out and even estimated how much those would be to fix. We felt confident buying this used vehicle because Jack was there to tell us his thoughts. We also loved that he was very kind and relatable. We immediately felt like we could trust him. I will say the one con was instead of an email detailing everything he found on some official looking letterhead. We just got a text message.

The new owners are great he has been taking great care of my Dodge Ram every time an issue pops up…read morethey scedual it get it in and out same day in most of repairs. one part needed warranty work he took care of it next available spot and got her done.

Old owner was great new owner is horrible told me a minor oil leak meant I needed 15 thousand…read moredollars for a new engine or for 12 thousand he would reseal every seal and gasket my car is worth 7 grand second opinion fixed for less than 1 grand scam much????

Wonderful experience having my BMW serviced here. Excellent service with great staff and great…read morecommunication. Bringing my other here for service soon.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

I'm so glad I found this place! My Honda Odyssey acting up when I was on vacation. Even though all…read moreof the other places around were booked, they took me in and worked on the issue right away. The problem was quite tricky and required some computer diagnostics. They have all the fancy computers and diagnostic equipment. But more importantly they have problem-solving skills and patience. This is definitely my go to place from now on.

My family's been bringing our cars here for as long as I can remember. You won't find a more…read moreknowledgeable and honest mechanic, John is a strait shooter always looking for the most cost effective option to resolve issues.