Contacted Window Fellas based on the positive Yelp reviews, with comments such as responsive and professional, but never got past the initial phone call. Their website says "one call takes care of it all" but that was hardly my experience. The guy that answered the phone asked if I was still interested in window replacement if I had to wait 2 months or more, which I replied that it was not a problem. Then he told me to send an email with my contact info and he would tell me when they had an open appointment for a quote. I thought I was calling to setup an appointment but instead the "one call takes care of it all" guy couldn't be bothered to answer any questions or setup an appointment There are other companies with good reviews that will get my business. read more

Very impressed. From first initial contact/emails/everything was handled professionally. Emails, quotes, contact and installation, was brilliant. The installer, spent quality time to make sure, the finished product looked great. We will use them again for our other windows if they will have us. Kudos. read more

They installed all new windows into a large mobile home I bought last winter. Having new windows installed all around is like having a root canal to me. It's technical, scary and invasive. But they handled it all beautifully. A mobile home is a construction challenge because these things move all the time so nothing is square. The installer showed me that even having the new window in correctly the mobile home was off by 1/4" in one corner. He said, "You'll have to paint trim". I was fine with that, but said, "too bad you don't have quarter round". Later when I looked, he had Viola, produced white corner round that looks perfect and needs no paint. The rebates came through just as I had been instructed. (Not true with any subsequent construction, which is why I'm mentioning it). I still wasn't ready to give then 5-stars until this spring. I wanted to see if all windows opened easily and the screens were right. There could be settling or something I missed. Thank goodness windows open perfectly, everything looks perfect from inside and out. I've had this place gutted and remodeled and no one else was this good. They are 5-star worthy. read more

We have used a handful of contractors in recent months and after learning about Window Fellas, we decided to get a quote for replacing our front and back exterior doors. We also ordered a few replacement screens. We found them to be responsive, fair in their pricing and very professional. We will use them again! read more

AMAZING COMPANY! I had a large picture window with failed insulation and nobody else was interested in my business because it was only one window and I was out in Duvall. These guys provided the best quote, worked around my schedule to come out after their business hours to measure, went out of their way to arrange with their other customers to switch my schedule a week before it was supposed to be done. I have a wood floor and it really annoys me that 90% of the contractors/ delivery ppl stepped right into my house with their shoes on, dragging mud inside. The guys they sent out were super polite about that, making sure they covered their work surface and took off their shoes. They did ask me if it was ok for them to wear their shoes to carry the new giant window in, which I was completely ok with since it would be unsafe otherwise. But it was great that they asked for my permission first. Will DEFINITELY refer Window Fellas to everyone I know and come to them for all my window needs. read more

We do not recommend Window Fellas to anyone. We chose them due to great reviews on yelp and google but we should have checked bbb.org first! Just read complaint on bbb.org and how Petr responded and you have an idea how you are going to end up if you choose them. Almost everything described there happened to us. Of course, Petr can say again that this all is a lie but we hope some people will read this and draw some conclusions. Please, check these photos as a proof: imgur.com/a/nAIEs It all started when ordered windows replacement. When we first visited their office back in August, their office manager told us that estimated installation date was the second half of October. Several days later Petr came to our house to take windows measurements and confirmed the same dates so we agreed, signed contract and payed them 50% of the money. Petr also told they was going to contact us 2 weeks prior the installation to schedule exact date. Then we didn't get anything from until mid-October so we decided to email Petr and ask about installation dates. Petr answered that they are behind "roughly 2 1/2 months out on the installations". They never mentioned this before. After telling them that this is unacceptable and we would never sign the contract with such schedule we finally got out installation date - November, 9th. Secondly, then Petr visited us to take measurements we told him we have HOA rules and all our front windows must have a grid. It turned out that he ordered one of the front windows with no grid. When my wife signed the contract, she believed that Petr was a professional and knows what he was ordering. They installed incorrect window and after we mentioned this they agreed to order a new "glass with grid" and install it. Petr mentioned that it was our mistake and they are not responsible for and even if we agree that it was partially our mistake it is unacceptable how they handle this. First of all, they left a lot of scratched on the new window during replacement, installed wrong trim around the glass and after we mentioned this they had to install correct trim but from another old window which they had in their car so our new window doesn't look like new now. Secondly, installation guy told us we should use our window warranty from Milgard to fix these scratches he left but then we actually called Milgard they said they do not cover installation issues. And they actually asked us to pay additional money for this. We also got many other problems during installation: 1. We got a huge leakage in one of the windows after installation. 2. They put ugly trims on almost every window which we didn't order and Petr actually assured us that everything would look like before after installation but they still decided to put these ugly trims. 3. Installation guys left trash around our house and never bother to clean after themselves. 4. They say in contract that they wash all windows after installation but all windows were very dirty after installation and we have to ask them to wash them several times before they actually did it. But they only washed 3 out of 17 windows! 5. They forgot to order mosquito grid for kitchen window and one of their installation guys had to basically assemble it from materials he had in his car. 6. Left small wholes from nails on windows. We also would like to mention that Petr is the most impolite person we have ever met here. He thinks it is OK to lie in the eye and treat his customers as trash. He made my wife cry because of how rude he spoke to her. Update after response: As I said, we expected something like that from Petr. First, Petr's statement about never meeting me is a lie - we meet in person in April when he visited us. Secondly, I was involved in the process all the time; I just could not be home since I have to go to work and what is why my wife signed the contract. About estimate, we have three people who clearly heard about mid-October, and you only gave as November 9 date after we complained. About wrong window, as I said it was partially our mistake but I wanted to show how you handled that situation. I do not know if vinyl stops are new but they do not look like new, they look very different from vinyl stops on other windows. Btw, installation person also damaged wall around this windows which we noticed only a couple of days ago. About "ugly trim", no one ever mentioned that you were going to put it; you said everything is going to look like before and before we did not have that trim. We did not show picture after because we hired another company to put normal trims around all windows and did not want to show work which wasn't done by you. About cleaning, may be you do clean up on the last day walkthrough but you did not do it this time for sure. About dirty windows, this is how most of the windows were left after you and we asked installation person to clean it multiple times but he decided that cleaning three windows was enough. read more

The Window Fellas did a great job! Thy were accurate with the quote, on-time and responsive. The pricing was good and the service tech was friendly. I can recommend them! read more

Our lawn service managed to wreck our patio door by shooting a rock into it! We selected to replace the broken glass, following feedback from Sears and Loews that the entire door would need to be replaced, with quoted lead-times well beyond what we were willing to put up with. We couldn't have been more pleased with our choice! The entire process, from initial measurement to final installation was crisply executed, on time with no surprises. Clean-up after the job was thorough, and all personnel were extremely professional. Upon completion of the job, we decided to have a screen door installed by the same company, and the positive experience described above was repeated. I have no hesitation recommending Window Fellas for window and door installation/repair. read more

I bought an 110 yr old house and none of the windows had screens nor would they open. I had 6 windows replaced plus an awesome sliding door replacing an old French door to the patio (with blinds on the inside of the doors!) Petr was super responsive, from the initial phone call, estimates all the way to the final installation. Everything was on time and installed as scheduled during the peak of summer (unlike my floor guy or the ceiling/painter guys I had to deal with). The windows were beautiful and the sliding doors were more than what I had expected. I'm so glad that Petr was so knowledgable and helpful with my window/door selection. The quote arrived on time and he was very helpful in explaining what was included both via the phone and via email. The installation took 3 days as he had promised. I have a few more smaller windows that I may choose to replace and I will definitely have him replace them when the time comes!!! read more

We've been renovating and adding on to our home since we bought it 16 years ago and have experienced a broad range of workmanship from various contractors...much of it questionable. We can say unreservedly, and without exaggeration, that The Window Fellas are TOP NOTCH in every respect. They are HIGHLY professional, personable, caring, helpful, efficient, reasonably-priced, prompt and their work is impeccable. After years of struggling with and spending thousands on improperly-installed skylights, we FINALLY have beautiful new skylights that don't leak! We were finally able to finish our sunroom and feel snug and safe for the first time in five years since construction began. Petr and The Window Fellas are amazing, and we recommend them every chance we get. read more

Above and beyond. Petr was great to work with. He communicates very well and delivers on his promises. From the first appointment of measuring and estimates to the last appointment of replacing windows and screens, Petr and his crew did everything they could to fit me in and meet my timeline. They were friendly, prompt, clean, knowledgeable, and extremely efficient. I love that I found a great local company to work with. read more

We had Window Fellas replace a skylight and re-seal two other skylights. They were very professional, helpful with explaining the process and more than prompt in communication and finishing the job before our deadline. We highly recommend them if you need window or skylight work. Great resource on the plateau! read more

Just had 3 windows replaced that had broken seals and a new screen installed. Window Fellas did a great job at a reasonable price. They were very responsive through all communications, on time and did an excellent job. I appreciated the care that was taken with my property. The repairman even fixed my screen door at no cost. I would contact them again and I highly recommend their service. read more