I requested a quote to repair a window that had some plastic or vinyl strips that were peeling off…read moreand preventing it from closing. After texting to share some photos they said they'd need a window technician to check it out. They showed up exactly when scheduled and texted to let me know when they were nearly here. It turned out to be an easy fix so they took care of it on the spot, free of charge. They even insisted on cleaning up the little plastic bits that came off the window during the repair (even though I told them I could take care of it). Fingers crossed that I won't need to repair or replace any other windows soon, but if I do I'd definitely go back to Seattle Glass and Window.

The administrative staff and installers were friendly, efficient, and did an excellent job. The…read morewhole experience was painless, pricing was more than 20% lower than competitors, and I'd highly recommend them.

We could not be more pleased with our new windows and our overall experience with Reglaze! Reglaze…read morereplaced 15 windows in our old house back in June with efficient and high-quality new Milgard windows. We got estimates from a few other competitors, and Reglaze was able to give us a very competitive price. But, most importantly, Reglaze was able to give us much better service and much more peace-of-mind during the install and beyond. Pete was very friendly and very helpful for us in making our decisions around what types of windows to install. Additionally, we recently had a spring fall-out of one of our windows, and Pete was super helpful and followed-up with Milgard on our behalf to get it fixed!

It was a great, low-pressure experience working with Reglaze Windows! (Unlike Champion, or…read moreAnderson's incessant advertising.) Pete was a great, flexible guy to work with in figuring out what, and how many windows we wanted to replace. The final result was also great. Our 3 new double-hung (top-down/bottom-up) windows are beautiful! Well worth the wait for the black exteriors! Not only did the installer, Craig, finish the job sooner than expected, he also did a beautiful job on the interior trim. Absolutely beautiful job!

I spoke with Mike and although he was not able to service my area, he still was very kind and spent…read moretime with me on the phone to walk me through where to find what type of windows I had, and gave me a suggestion of another preferred company that does cover my area. He did not rush me off the phone, and was very patient with my questions even though he knew he was not getting paid for it. He was wonderful and generous with his time. I would definitely recommend him to anyone! Thank you Mike.

Mike came out the next day after calling and looked at the windowpanes that I need replaced. He was…read morevery helpful and gave good advice on the type of work I needed even though he doesn't do that type of work. He also identified the window manufacturer so I could contact them in case they are under warranty.

Luis and Jordan did an excellent job replacing 2 windows. Quick, efficient and professionally done.read more

My husband had consulted with Lake Washington Windows before he died last year. They took…read moremeasurements and gave him a quote. The quote given was honoured when I was ready to go forward with the installation. The windows were installed yesterday, and the crew did an amazing job. They managed to complete the whole house install in 1 day, versus 2. They were efficient, clean, and so, so kind. My initial contact was with Ireland Wood. She had initially dealt with my husband and was SO kind when she found out he had died. Summer Schertz coordinated the install, and Phillip led the install team. I cannot speak highly enough about the team at Lake Washington Windows. I love my new windows! Thank you everyone on the team.

Let me just say that this was the EASIEST part of our entire bathroom remodel. Working with Curtis…read moreand team at Discount Glass and Windows is a complete no brainer....they were the absolute best! Curtis (who is hilarious by the way), came to measure and walk through handles/ style of glass based on pictures of their existing clients, and two weeks later my shower doors were installed. The installers were very nice, and kept the bathroom clean during and after install. If you are looking for easy glass install these are your guys!

I reached out to Discount Glass for an estimate. They responded quickly requesting more…read moreinformation, which I provided the same day. That was nearly two weeks ago. Since then, I haven't been able to get a response either on Yelp or at the provided email. I can't speak to the quality of their work because, despite several attempts, I won't ever see it. What I can say is that communication and responsiveness does not appear to be a priority. Looks like I'll be taking my business elsewhere.

Quality team and great service. Highly recommend using this team. I worked with them on two of our…read morecommercial projects.

Absolutely terrible experience. It started with them coming out to do a bid on a window…read morereplacement. The person that came out, struggled to get the measurement, but was pleasant. I was clear that this job would require scaffolding and was tricky to get to. They sent me a bid, which seemed pretty low, but after speaking with other providers I went with Elite Pacific. Communication slowed from there, but they eventually got back to me and asked to remeasure the window. The person came out and remeasured, during that time she was complaining about the company and how they promised her a "glazer" position. Regardless, after that they went completely dark for about 4 days. I finally called and got ahold of Omid. Omid apologized and said they had to remeasure (3rd time). I asked why, he said that the original measurement was incorrect and the 2nd measurement never got to them because the person quit. Although frustrated, I said fine, and they sent two guys, much more knowledgeable than the others to remeasure. Again, they were pleasant and asked to take the trim off the window. I was fine with this, but it did expose mold (the window was leaking), this is key to this review. After the last measurement (3rd time), they went dark again. I finally got ahold of Omid (after around 5 days) and he said that he was sorry, he had to rebid the project, because they had NOT considered all the scaffolding necessary. Even though I was frustrated, I said fine and awaited the updated bid. I waited about 3 more days, but the bid never came to me. I called, which thery did not answer, left a voicemail, waited another day, with no response. Over the next 7 days, I called about 5 times, left voicemails, and sent 4 emails directly to Omid. I never received a reply. This is not a professional company. I believe they are a company owned by a bigger company (as you go through a messaging service each time you call). I also believe they were screening my calls. The simple truth, is that they did not want to do this job, which is fine, but then just inform me. I am also pursuing a complaint with the BBB, because they did expose mold in my home, which I had to cut out of the drywall myself. I wasted weeks with them because they did not have maturity to simply say "not interested". To compare, there were three other companies that said, because of the location, this was not the job for them and suggested other providers. I cannot stress this enough, stay away. They do not deserve your business.

Great communication, high quality installation and service! From quiet, order, installation, and…read morefollow up we were very pleased.

We had several windows replaced along with a sliding door and large bay window. The quote we…read morereceived was reasonable based on what we requested and compared to other vendors. We were able to schedule the work quickly after the windows arrived in their warehouse. The work was finished over three days and the installers were friendly, professional, and cared about their end product. We'd highly recommend them.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

We had a great experience working with R&L Windows and Tasha through the whole process of…read moreinstalling a new exterior door at our house. We contacted several businesses, but not many of them were willing to work with city permits. Tasha took full ownership of this for us and did a great job. She was also very good about communication and was proactive in keeping us updated on the process. We also appreciated the transparency throughout. The final project team who came to our home were also a great bunch of guys who all seemed to have worked together for a very long time, and did a solid job. We got exactly what we were hoping to get from this project. Would highly recommend Tasha and her team for any door or window installation and GC work.

My experience with R&L Windows really couldn't have been any better…read more My general contractor had given me a quote for windows and sliding doors which seemed decent, but a little high. I reached out to a few different window providers, and R&L Windows was one of them. R&L reached out to me in record speed. They provided a quote which BEAT the GC's quote, and even followed up with me directly on my phone via text messages (which I really loved). They were incredibly communicative (in the best, most respectful ways - not overbearing), and listened carefully to exactly what I needed to ensure nothing was missed. I can't recommend R&L higher. Fantastic people, fantastic products, fantastic service, and world-class communications. My wife and I didn't replace all our windows, but if we need to upgrade or change any in the future, R&L will be our first pick. STRONGLY RECOMMEND!

We've used Redmond Handyman Services a handful of times now over the past 1-2 years, and Bill and…read morehis team (his wife and son!) have consistently delivered an amazing service and work product. We recently had them do, among other things, some drywall work, painting, security camera and Nest thermostat installation, mounting/hanging and wiring (behind walls) of a TV, adjustments to uneven and sticky doors throughout the home, repair of a non-functioning power washer, and work on a leaky toilet (again, among other things). Their range is impressive, and their craftsmanship is top notch. VERY high quality, high-grade professional work product. They even bring all of the necessary tools and materials to support whatever the need is, including materials for painting, etc. Very low lift for us as the consumer -- we really didn't have to lift a finger. The best part? All of them are incredible human beings, who are very easy to work with. Their customer service is great -- we provided our requests and instructions, and they ran with things from there and delivered exactly as we had asked. The work is clean and seamless and definitely worth the price. We couldn't ask for a better team, and we'll certainly be using Bill and his family in the future for all of our handyman needs.

If anyone needs a handyman in Redmond, Washington I highly recommend Bill. A web search might…read morereturn several similar sounding companies. At the time of writing, their company website is at https://www.eastside-handyman-services.com/ I recently needed sidewall to be repaired to exact specifications immediately. I am extremely pleased with the results and the overall experience. Responsive. Right after I sent an email to Bill with the paint codes, he replied and followed up with a phone call. They dropped by that Friday afternoon to assess the situation. Great attention to detail. I learned for example that you don't want vertical seams lining up. Quick but thorough. They found an exact replacement, and had the paint mixed that same weekend. In the future, when we decide to fix up our cabinets, drywall, molding, and so on, I intend to call on Bill first.