Whataburger is a awesome and cool place, the person that took my order name is Gali what a awesome person man when I tell you she was so fast and so helpful, I got my food in like 5 minutes and it was so good, Gali is one of the nicest people you will find at a whataburger, thank you for being such a cool n awesome employee read more

Whataburger - Burgers Near Me - San Antonio, Texas

Went here to grab lunch. It was pretty clean inside, and the staff was friendly. It's my first time eating here. The food was good, and I enjoyed the fries. But the strawberry shake was delicious, not sure why I didn't try it before. The fries and shake alone will have me trying it again since I see them all over now read more

Whataburger - Burgers Near Me - San Antonio, Texas

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After not having whataburger for some time, we decided to pick up some lunch. The individual making the drinks was asked to provide 4 ketchup and 4 spicy ketchup. She nodded as if she comprehended. Then after receiving the meal we left not expecting the basic ketchup to be missing and no straws for the drinks. It is not acceptable. I have personally worked fast food so know it's busy and a lot to remember. But straws for drinks and ketchup for fries... these are the basics. Worst experience in many many years. Order number 563127 read more

BEST BURGER NICE AND CRISPY JUST HOW I LIKE IT AT THE OVEN. Great service they welcomed me wonderfully they even gave respect by nodding at me. Great atmosphere everyone eating there was so joyful. I really felt at home at this Whataburger! read more

Was waiting in drive thru tonight for 15 minutes because the manager was standing outside talking to a minor. The manager name is Dante and ignored our honks. We get home and our food is cold and he ignored all the long line while he continued to talk to friends out in line. Horrible place and our food was just waiting to be provided while he ignored all the complaints. read more

Had a great experience! Very helpful, good came out quick and how ordered it and the facility is very well maintained! Would recommend to anyone looking for a great burger and friendly service! read more

Good service, definitely cleaner after the renovations. Food is good too. In walking distance from the university.

Nina is amazing. Even in UTSA student traffic she makes sure everyone is taken care of. The lack of stress and devotion to costumer service is so clear. Thank you Nina! read more

The double cheese burger did not disappoint, the burger had flavor and was actually heavy when I reached into the bag for it. I was pleasantly surprised. A double burger all by itself would have been more than enough. I was happy with the quality, taste and size. Will eat there again while I'm here. read more

total mess. placed a mobile order got to the drive thru at 1 am. although they were busy, we were told to pull forward as they gave every single other car in the drive thru that had gotten there after us their food. after waiting over 30 minutes, i went inside where i had to wait another ten while the workers tried to pretend i wasn't there. they had to get our bag out of the warmer, which just had the fries, and make the entirety of our order right there, as they hadn't yet started. even though at this point the drive thru had totally emptied, and we had gotten there before all of the others (that had already left at this point). literal shakespearean tragedy read more

Food too cold. Took too long. No customer service. I will never go to whataburger after 10 pm again.

I stopped at a Whataburger last year when passing through Texas. I recall not being impressed, the food was OK but not impressive and the value wasn't there. Here we are about a year later back in Texas with a Whataburger (not the same location as last year) two minutes from where we are staying. My initial thought was to avoid them but on a whim, I stopped in and got a couple of burgers and some fries for our dinner one night. I ordered myself a Sweet and Spicy burger on Texas toast (a free option) without the fried onions. The burger was a double with bacon, two types of cheese and as the name implied a sweet and spicy sauce. The burger was big and tasty, the bacon and cheese were plentiful enough to make a difference. Overall the Whataburger Sweet and Spicy was a good fast-food burger. I got the wife a junior (single vs double patty) mushroom and swiss burger. She too found her burger to be tasty and big enough even as a "junior". The mushroom sauce and mushrooms really added to her enjoyment. The fries weren't noteworthy, despite the short two-minute walk home they were not hot nor fresh, we probably got the tail end of a batch. read more

Whataburger - Sweet and spicy bacon burger on optional Texas toast with a few fries - Burgers Near Me - San Antonio, Texas

Came in on our way to a ball field. The service was excellent, servers were pleasant and joyful, the order was right, and they offered condiments. The restroom was clean. Perfect spot for the burger you want. read more

We ordered three big orders, we got the orders and we thought it was missing the honey mustard. The drive thru attendant told us that we were wrong and that she put it in the bag. SHE WAS RIGHT! it's our bad, the food was amazing. The food was great. Sorry for saying it's y'all's fault. read more

Discrimination!!! Worst service ever. I'm a Truck Driver & on this trip I brought my kid & wife along. I get to the door & I see an employee walking out. He tells me "dine in is closed, just bring your truck & get in line" so I tell him, how am I suppose to pull into here with a semi truck? He says i don't know that's not my problem. So I said ok thanks. So I knock on the door & a manager comes & tells me to order on the app & I did. Me & my wife couldn't see the chicken tenders on the app. So I knock again & he took me card & charged me. He then brings out the orders & tells me., "my other manager told me you can't be doing this every-time you come here, he had already told you this yesterday" I told him sir this is my 1st day here in San Antonio I hadn't been thru here ever. He says well that's what my manager told me to tell you., he seemed upset when he told. I don't seem to understand, is it cause I drive a semi truck I got discriminated cause that's how it felt., (A group of 4 teenagers got there & they went thru the drive thru to order & the manager came out & told them to order on the app but no everyone has good phone service, i didn't know their situation but they left) What's going here at this Whataburger, I've been to other locations & NEVER HAD I HAD THIS KIND OF SERVICE. It's RIDICULOUS. Calling corporate office Monday morning to get this worked out. read more

We walked across the street from Quality Inn to grab a bite to eat. All employees worked as a team! The place was clean, no dirty tables, and everyone was polite. I would highly recommend! read more

Whataburger #596 6803 N Loop 1604 W San Antonio, TX 78249 Another bad experience! I can not keep going back unless something changes. 6 out of the last 7 times we have eaten there the burger is cold/barely room temperature, and the cheese is a square that's not even melted. Today, at this store, because of all the previous problems, I always ask "did you make the burger fresh" ?? I ask when ordering to make sure it's a fresh Petty, and I ask at the window are you sure it's a fresh patty and a cheese is melted, I always get how resounding "Yes"... however most the time I'm being lied to like today again. It's extremely frustrating when you come in to buy food for the whole family and enjoy a taste you grew up on and it's never consistent anymore. In recent times I've certainly noticed the care is gone, i've seen piles of meat stacked on the side of grills just waiting to be thrown on a bun cold and dry. That seems to be what I get a lot of, and it's completely unacceptable. We are no longer getting what we pay for. When I do say something about it, all I get is a canned response like " i'm very sorry I'll be sure to let my grill person know" or "I'll let a manager know" ... today Bridget, the manager walked out and said her apologies and said of course the same thing " I'll be sure to let my grill person know". Quite honestly it's not right to have to come back, or have to go through having someone not tell you the truth about something you paid for and expected. I'm on the road a lot, a couple weeks out of each month, and I have always enjoyed stopping at Whataburger and eating with me with my family... I even bring work colleagues with me. I work in the entertainment business with radio and television and have a lot of personalities that tell me they just stopped going for the same reasons. But I keep going back hoping it gets better, but honestly folks it really has not. The order I got in Houston a couple days before this was incredibly awful, and the tea was sour... Made me sick. Did not eat it. read more

Whataburger - Another bad experience. :( I wish it was like it used to be. - Burgers Near Me - San Antonio, Texas

Every time I've been here either one of the woman managers are yelling at their employees in front of everyone or Bethany is giving me a stank eye with a side of attitude. The employees are really nice though like very nice. Only got 1 star because food was still good. Also because the guy with the brown hair and beard with glasses is always awesome I love him he's great read more

Went through the drive thru last night . Waited over 30 minutes in line. Get home and the buns on both burgers are hard. One of the burgers was supposed to come with jalapeños, we'll it did but only 3 jalapeño slices. This Whataburger is one of the worst. read more

The drive thru worker at 4am caught a ridiculous attitude about our order. i've never heard such rudeness at ANY fast food place. She was rude with her tone and backtalk in a way that wasn't called for in the clarification she was "asking" for. Better vetting for employee character is necessary at this location. Had to edit because on top of the drive thru order taker the cashier could not do apple pay which has never happened to me at any other location and the cashier was persistent on me going inside to do so. He did not offer any condiments and i had to wait after payment while he was ignoring me to ask for ketchup. I've never received such awful service from a Whataburger. read more

Longest wait ever. We placed an online order and have been sitting in line for over 20 minutes as I type this.

Great customer service, Midwest guy rates as favorite food chain, this location has outstanding customer service read more

Whataburger - Burgers Near Me - San Antonio, Texas

With UTSA right across the highway from this location, it usually gets busy at lunch. BUT, their crew knows how to handle it. The place is always clean, crew is very customer friendly, and the food comes out quick - and they bring it to your table instead of calling you up to the counter. They also have staff that walk around asking if you need ketchup, salt, pepper, napkins, or even drink refills. This is definitely the quintessential Whataburger! read more

Worst whata Burger I have ever been to I ordered my usual Double meat with cheese they didn't put cheese on it so I went to the counter they gave me the cheese to put on my burger so I did and took a bite it was cold and tasted horrible like the meat was laying in and shoe for week so I just left the burger on the table and walked out read more

It's fine to come to in a pinch. But remember this is a college area, and a lot of the employees are college age. The girl who took our order didn't really know the menu and didn't care to correct mistakes. I probably wouldn't suggest people to come here given other fast food options! read more

Whataburger - Burgers Near Me - San Antonio, Texas

Who doesn't love Whataburger! Service is fast and food is always hot. my favorite drink there is the sweet tea. I always enjoy that they have a variety of different Burgers to eat, the kids love the chicken tenders and my husband likes any food with bacon. read more

Great fast service and super kind workers! Best whataburger I'be been to in a long time!

For being very busy for lunch at this location. I was taken care of very swift. Lupita the cashier greeted me with a smile and took my Patty Melt order. It only took about 5 mins to get my food and everything was delicious. read more

Whataburger - Burgers Near Me - San Antonio, Texas

I eat the breakfast meal with three pancakes, sausage, three small hashbrowns, and simply orange juice. My experience has always been great at this location . The customer service is excellent and restaurant is always clean. The employees are are hospitable and always smiling .Thank You Whataburger! Happy Customer Always! Mgr Al on duty is always checking with customers to see that everything is on point! Our family of five are big Whataburger fans! read more

Yup, it's a Whataburger. The staff was on time and helpful and the food was good. Burger was a little lukewarm but nothing not standard for drive-thru. It's a double lane drive-through and the people in the drive thru aren't exactly the best of friends so watch out for that. Almost got in an accident once but nothing really. read more

I've been to this Whataburger at least 4 times in the last month, something is always wrong every time. The last time I was there (before tonight) my burger was completely wrong but I checked it before I left and they handled it well & made a new one. Well this time I forgot to check before I got home. No bacon, no grilled onions as it says on the receipt. No straw for my drink, not one napkin. AND the fries & burger were cold, I live less than 2 miles away so there' no way they should have gotten cold that quickly. So disappointed, always double check your order before departing from this location! read more

Whataburger - Cold burger, cold fries. - Burgers Near Me - San Antonio, Texas

I've been to many a Whataburger in my life, and this is by far my favorite. They always get my order exactly how I ask for it, and the management and staff are really friendly and helpful. I always feel a warm welcome when I come in to get some food, which isn't something you'd normally expect from a fast food place. read more

1st went through the drive-through ordered slice jalapenos with my order and didn't get them Then I asked for no tomatoes on my Burger and of course there were tomatoes so I had to turn around cause I can't eat them and bring my food back what a waste of time during my brake read more

I never thought I'd be writing a review for a fast food restaurant, but after the hospitality and service I received from this establishment, a review was a must. General Manager Dennis Lott is outstanding, caring, interactive, and hardworking man. He portrays true leadership, extraordinary work ethic, and is a exemplary role model for all of his employees. Once I entered the establishment Dennis Lott gave the greeting of the day and took my order. Very energetic and cheerful man. My food came out in less then 3mins! It was hot fresh and delicious as always (your unAmerican and not a Texan if you have never been to a whataburger). As I began to consume my meal, I observe Dennis Lott motivating his workforce. Afterwards he walked the floor and acquainted himself with all his customers and provided extraordinary service assuring his customers are fully satisfied, providing re fills, and other requests. Shoot, dine in restaurants need to learn how to provide the service I received from this WhatABurger! Amazing, truly shocked and very happy and satisfied customer. read more

My choice for late night, after bar snacking. The drive through is usually efficient and actually pretty fast. I've sat here for about 7 mins with 3 cars in front of me. I usually ask for fresh fries and they are pretty good about making a batch. That can sometimes take a couple of extra minutes. Try the chicken tender melt. It is yummy! read more

Whataburger - The chicken tender melt with oniond, bell peppers and Chipotle ranch! - Burgers Near Me - San Antonio, Texas

Donna is forsure the one to work with. Thanks to her I feel comfortable leaving a review. She had the best customer service I could ask for so thanks to her I'll be recommending and coming back! read more

Whataburger is my favorite fast food restaurant. This location is also one on my favorites. Food is popping hot. Brief wait to order. Men's room clean. Restaurant floor needs to be swept and mopped. The food is consistently good and so is the food. read more

Whataburger - Whatachicken 3 strips and Whataburger #1 - Burgers Near Me - San Antonio, Texas

Just bit into my breakfast on a bun and spit out a LONG strand of hair. Absolutely disgusting! Never again will I be visiting this location. I called them immediately and they were not helpful at all. Just apologized and that was it. I had to call corporate to get some actual customer care. read more

This is my go to spot late at night and early in the morning. I'm so obsessed with Whataburger! A lot of UTSA students go to this location especially after parties. I usually get the barbecue chicken strip sandwich with a strawberry milkshake or the honey butter chicken bisque with orange juice in the morning. It just makes my day. The building is somewhat clean on the inside but I usually go to drive thru. The staff are nice and quick which is what I like. But I gave Whataburger a high rating strictly based on the food. So good! read more

They forgot to give me fries and the sprite tasted very bad. I also waited longer than usual and 4 cars got their food before me.