I had heard great things about their "made from scratch" bakery items and was disappointed to find…read morethey had nothing left when I stopped by around noon. Ok, technically it was late for breakfast fare, but if you present yourself as a coffee house/bakery, and you are open for business for another 3 hours, you really shouldn't be running out of fresh baked goods. The barista that took my order was brusque and made me feel as if I was bothering her by asking a question. The place was busy; doesn't have enough table seating; and the coffee itself was nothing to write home about. Oh well. . .there are a lot of coffee houses in Rochester. . .maybe my next one will be one I can rave about.

Great baristas, delightful atmosphere, easy to park. Lovely spot for good conversation and good…read morecoffee!

Finally tried Ugly Duck this week and I was very happy with our experience! The staff were very…read morefriendly and helpful. I always like to look for espresso specials and we were not disappointed by the selection. My fiance got The Snug with maple syrup and molasses bitters. I was too afraid to try any drinks with bitters (I hate how it tastes in cocktails) but I took a sip of The Snug and it tasted great, I would definitely try that next time. I had the B.B.L. latte which had banana syrup, it was more on the sweet side but not overly sweet (I would avoid it if you don't enjoy a sweet palate, try a latte with bitters instead!) It was something unique to try and I was happy with my choice. There was also plenty of seating which is always a huge plus in the winter in Rochester. We had no trouble getting a table. I should also note that there was a very limited food selection here -- about 3 baked goods offered. So if you're looking for food and coffee, I would recommend looking elsewhere. Overall I would happily try out Ugly Duck again! I'm curious if they have outdoor seating in the warmer months.

Delicious drinks and beautiful patio!…read more Ugly duck is such a nice place to grab an iced latte and sit outside in the summer! I've loved every drink that I've gotten. I'm not sure I'd consider this a good place to study, but it's a nice place to catch up with friends or take a pause outside with a good drink on a patio. The seating inside is somewhat limited, but the patio is beautiful. The buildings will provide natural shade in the afternoon. Parking can also be difficult and limited.

Vist to this coffee shop. Look cute Very nice customer…read moreservice But I ordered a regular large coffee It was bitter, horrible tasting coffee How the coffee here ever got a good review I wouldn't know.

Bright and cozy store w/ excellent coffee and knowledgeable baristas. Staff is very down to earth…read moreand friendly.

Adorable petite coffee shop in irondequoit…read more Friendly customer service Great menu variety- gluten free options available Cute little gift section and off street parking

Got a cold brew that's actually pretty good Small seating…read morearea They roast their own , bakery things available but I didn't get any Drink local

So I finally made it to this bookstore/café and met up with a friend. The first floor is the café,…read morewhile the upstairs is the bookstore. There are plenty of places to sit whether you're alone with a book or meeting up with friends. They sell used books along with a small, nicely curated selection of new titles. The coffee and breakfast sandwiches were tasty, and the staff was friendly. My only gripe is that parking in this area is a complete pain.

This coffee shop is a new find. It was a house renovated into a coffee shop. The lady at the…read morecounter told me their syrups are home made and mochas are the best. I got a coconut mocha which I thought was great! They also have other options like raspberry or cherry mocha. However, the price point is a bit steep. They have a second floor which I believe have books. I didn't venture into yet. I'll be back to explore more.

Loved our experience Very unique…read more Love plants everywhere Natural lighting The prices are kinda of high BUT the flavors are unique Plenty of indoor seating

Really cool coffee shop with a great atmosphere. The inside is very pretty, and allows for some…read moreshopping if you're into plants and trinkets. The drink menu had some creative options that you don't see everywhere, which I appreciated. That said, the prices felt a little steep for what you get. I got a tiny coffee and I paid a little over $7 for. I also didn't see any gluten free options for food. It would be nice if they offered a GF bagel or something so that us gluten free folks can have an option. Still worth checking out for the vibe and trying something different! The back area with tables is really nice for coming to study or catching up with a friend:)

I wanted a sweet treat while out and about with a friend of mine and we ended up here this evening…read more I must say I'm licking myself for not taking pictures of the display full of Italian cookies! My friend and I both got a small cup of gelato. I sampled the cookie butter flavor and it was amazing! I opted for two flavors in my bowl so I ended up with cookie butter and cake batter and it was soooo good! I was surprised they had been open for 16 years when I inquired. Before leaving I decided I could get a few cookies to go to bring home for my parents. The woman who served us was very personable and i learned she loved in Rocky Mount NC for 18 years! We bonded over the fact there is no good, authentic Italian food in the south. It was a cute atmosphere with amazing prices! I was sooo surprised to learn that they had a full menu bc the dessert displays were exceptional! Thanks for an awesome experience!

Rude chubby young woman loses a little g time customer due to her very bad attitude. I waited in…read moreline 15 minutes to get ice cream and cake slices. The woman who was apparently responsible for being the only employee to serve both ice cream and pastries on a busy night was heard telling prior customers that they could get only one flavor ice cream with the small size and two flavors with the medium size. When it was my turn to order, I ordered the large size, thinking I could get 3 flavors. Nope, she said I could only try 2 flavors with the large, and that I am not allowed to have 3 flavors. I asked why, and this only seemed to make her ruder, as she then asked if she could serve the two people in line behind me. I don't know if she was of sound mine, because I cannot fathom how she thought it would be acceptable to serve the people in line behind me. I can only assume me she was trying to take her rudeness up to the next level so that I would get upset and leave. This young woman (a teenager?) has a lot to learn about customer service and customer psychology, because if course I told her it is not acceptable to first set e the customers in line behind him. My response appeared to catch her off guard, because she stammered and mumbled a sarcastic respond respond nse, and repeated it twice more, in case I did not hear her the first or second time. As a member of a 5th generation Rochester family, I have to say I am finding the current generation of high school and college age employees to be clueless and entitled. Many, like the one at Oriens Cafe, do not appear to care about their employer's business, as they discourage customers from returning, as a result of horrendous customer service. I am voting with my wallet, and never again will I give my business to Oriens. I will get my ice cream from Pittsford Dairy Farms, whose young employees have always been professional and provide good customer service. They motivate me to return often, as my business there seems appreciated, and they serve you literally twice the amount of ice cream for the same price.

Had lunch at Melo and ordered the charred broccolini melt with arugula, peppers, and pistachios,…read moreplus a side of chips. It was delicious. So flavorful, perfectly toasted, and tasted incredibly fresh. The combination of smoky broccolini with the peppery arugula and crunchy pistachios worked so well together. Service is counter style and they give you a pager, which I liked. It was prompt and easy, no waiting around or confusion. The cafe itself is very cute and has a lot of space, so it feels comfortable whether you are meeting friends or just grabbing a casual lunch. Highly recommend. I will definitely be back to try more.

One of my favorite cafes in Rochester. I love the location, I love the colorful vibe inside, and I…read morelove the food and drinks. The baristas are all so sweet, and I come here to both get work done or chat with friends. I always get an iced coffee and then switch up the flavor I add. I really love their carrot cake spring flavor, and totally recommend. I also LOVE their yogurt & granola. It is actually delectable and it is presented beautifully. I also love the chicken caesar wrap, they use a lemon dressing that is wonderful and really adds a nice touch to a classic chicken caesar wrap.