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    West Coast Self-Storage Highline

    3.8 (12 reviews)
    Closed 10:00 am - 5:00 pm
    Updated 2 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    50
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    4 years ago

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    5 years ago

    Business owner information

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    Steve L.

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    5 years ago

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    5 years ago

    Tiffany was great! Helpful, patient, informed! Definitely excited about the brand-new facility.

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    5 years ago

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    5 years ago

    Crystal and the staff are friendly, professional, and efficient. Facility is clean and new. Highly recommend.

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    5 years ago

    Drew was great! Very helpful in getting me setup quickly. Facility is clean, well lit, and easy to use.

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    5 years ago

    A well managed and planned storage facility. Efficient and personable staff. Very highly recommended!

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    5 years ago

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    Ask the Community - West Coast Self-Storage Highline

    Superior Contents

    Superior Contents

    4.0
    (4 reviews)

    Vera and her team went above and beyond during our most stressful time…read more Their whole team is professional, compassionate, detail oriented and truly care about their customers!! If you need someone to take care of your contents without the worry of anything braking, missing etc. trust these experts to take care of your needs!

    A sales person from this company repeatedly visited our home after canvassing the neighborhood to…read moreevaluate for homes damaged by the bomb cyclone event in 2024. Although she was told that we did not need their services as we had already decided on another company she visited multiple times to hard sell her services. She would not take no for an answer and it was to the level of harassment. After she was told no for the final time, we received a call from Washington L&I regarding a call they received about improper asbestos-related work in our home. We had already tested the home to confirm that there was no asbestos related materials. This resulted in additional work and headache for us to refute this false report. During this disastrous time for me and my family, most of the people we have interacted with have been extremely helpful and understanding. It is unfortunate that there are some people out there who want to take advantage of our misfortune. I do not want an apology or any contact from your business. I want you to stop doing this to people, especially people who are trying to recover from a disaster. P.S. if you are an employee of this business, know that we have video monitoring of our property including of your visits. It will be difficult for you to pretend that you did not continue visiting our home even after you were told no repeatedly. I also filed an information request from the county to confirm the person who falsely reported us for having asbestos related work in our home. It was indeed someone from Superior Contents. These are people who retaliated against us after a natural disaster because we would not hire them when they showed up UNSOLICITED to our home.

    Bellhop Moving

    Bellhop Moving

    3.0
    (67 reviews)

    Terrible communication. I almost changed my mind about them, but then was contacted by a…read more"supervisor" who was very responsive before the move. The originating move from Texas was fine. The trucker turned out to be a complete liar, which we learned when so much of our stuff was waterlogged. Good thing the movers at our final destination (Washington state) took video of water pouring into the truck in the rain. During the move into our new place I tried to get hold of Bellhop via phone (AI assistant- super annoying, didn't result in a call for 5-6 hours) and text. They completely dropped the ball. By a miracle, our stuff arrived in ok shape, even though the boxes were soaked. I only filed a claim for an expensive linen lampshade, even though we did end up with some scratches on the furniture. Just got back the claim result: they are offering me ONE DOLLAR AND TWENTY CENTS. My annoyance and disgust with this company is very, very high. Awful.

    Bellhop Moving is a deceptive brokerage (not a direct moving company) that intentionally…read moreunderquotes customers to lure them in, only to inflate charges by 350% or more after services are rendered. The kids they hire as "movers" are not professional or qualified movers, and they even admitted underquoting is standard practice for Bellhops. The company makes no effort to be transparent about pricing. They quoted me 4 hours to move a 750 sq. ft. apartment just 3 miles, with only one large furniture item (a 3-seat couch) and total possessions that filled only half a truck. The move ended up taking nearly 11 hours, and with all charges, the cost exceeded $3,000--an outrageous, predatory scam. When I reported these serious issues mid-move, Bellhop lied about sending help and never followed up. Post-move, they falsified documents sent to my credit card company, falsely claiming more movers were present and that I never complained -- despite extensive communications proving otherwise. The Better Business Bureau (BBB) has been trying to hold them accountable for years due to an overwhelming number of similar complaints (1.2-star rating, 131+ complaints), but the Attorney General office has not yet taken action. This company is a scam, a bait-and-switch operation, and a consumer nightmare. If you value your time, money, and sanity, hire one of the many alternatives to Bellhop Moving.

    The UPS Store

    The UPS Store

    3.0
    (38 reviews)

    Since there's no option to yelp ups delivery drivers I'll drop it off here...seems to work for…read morethem! I've been waiting all day for a package I ordered, just like before, the ups driver fails to make the delivery citing delivery attempt was made...but it wasn't. I've tracked the delivery all the way from India and insured the delivery instructions were adequate. I selected the front door delivery at my apartment and included the door code. I caledl UPS customer service, spoke with one representative that I could barely understand due to the language barrier who couldn't give me an alternate pick up address because apparently the driver was still out. I asked to be warm transferred to a manager, meaning the rep would fill the manager in on the details of the call. After holding for 42 minutes I spoke with a supposed supervisor who basically said tough luck, pick it up at the depot tomorrow. I explained to her that I was very disappointed in their overall performance again and insisted they actually attempt to deliver my package tomorrow; I shouldn't have to burn fuel because the delivery driver was unable to do his job. The package was set or for delivery at 8am today and at 1656 it was postponed as an attempted delivery. Inadequate to say the very least! We'll see what happens tomorrow‍. It's Tuesday, as you can see, more incompetence! Just because there's a wifi decal on the sensor doesn't mean you're required to have a key card or fob, illuminate the keypad and enter the code from the delivery instructions!! Today I've been on the phone for 00:28:56 After giving detailed verbal instructions I'm being told that they will be relayed to the driver...after 2 attempts in 2 days my confidence is shaken.

    Excellent support and amazing ups help grateful for your assistance. Always refer these folksread more

    Established Moving & Storage

    Established Moving & Storage

    2.8
    (177 reviews)

    So quickly after I posted the last review, the owner reached out to me and apologized for what…read morehappened. It was a really nice gesture and he did assure me that they have higher standards of service and that they will be working to make things right. He adjusted the cost of the move, which my boyfriend was happy about. I also used the $6 walnut stain pen from amazon and was able to fix (hide) most of the marks on edges of the bed, and make the scuff on the nightstand less noticeable. Moved to Tacoma and boyfriend booked this company. Only needed to move a bedroom set but needed disassembled and reassembled (to fit thru doors). Condo is a bit of an inconvenience in this regard. Company was prompt and courteous, and I was ready to be super happy with them but I was disappointed that out of two night stands and a bed with storage (Queen, 6 drawers) and mattress: mattress cover was stained with grease in one spot (the mattress was wrapped?!), large scuff on one nightstand, smaller scuff on the other. Several marks on the drawers. I booked to avoid the hassle of doing this myself. When I initially bought the furniture a lot of it came from the store unwrapped so I thought movers would have a similar level of care (what's the diff? In particular the nightstands came originally without any covering so I expected them to travel without incidence). It was mostly a waste of $600. I will add I did not seek any thing from the company and maybe they would offer something. I purchased a $6 walnut stain pen from amazon so hopefully that hel

    I was quoting for 3men and truck at 228$ per hour + 1 hours (228$) of travel fee. I call them three…read moretimes prior to make sure there is no other fee that will surprise me at the end. I spoke to Jason and Steve who is the owner of the company. They ensure me that the quote is accurate and no other tax or fee will be added. They told me not to worry and everything will be straight forward and smooth transaction. Obviously not happening after the crew finish the work. The crew start working at 9am and finish at 12:10am and then call the office for the final charge. The move is from Storage to unload at residential home. I thought it would be easy and smooth transaction. Just labors and truck. Nothing complicate. The branch manager call for the total of 1235$ which combine all fee that is not even in the quote. I believe this is a Shady and scandalous way of doing business. I should believed some other bad review on yelps and Google. At the end they lower the price to 1081$. The calculation that I got from my calculation is 3hours and 10 Mins + 1 hour of travel fee = $950. I didn't use any of packing material. I only use the labors+truck. This actuall pisses me off. I just paid them 1081$ just to get it over with. The only good thing about this transaction is Erick and his crews are very curtious and polite. They work fast. I have another loading coming in from out of state. I think I better use any other company. They promised me of 10% discount. You have to be crazy to use them again. This service and totally experienced is not worth 1081$. Be very careful with this company. You better of finding some other local company. This company is a joke. Save yourself time and headache by looking else where.

    West Coast Self-Storage Highline - selfstorage - Updated August 2026

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