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    West Coast Self-Storage Highline

    3.8 (12 reviews)
    Open • 10:00 am - 6:00 pm

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    1 year ago

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    4 years ago

    Helpful 3
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    2 years ago

    Helpful 1
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    3 years ago

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    5 years ago

    Business owner information

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    Steve L.

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    5 years ago

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    5 years ago

    Tiffany was great! Helpful, patient, informed! Definitely excited about the brand-new facility.

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    5 years ago

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    5 years ago

    Crystal and the staff are friendly, professional, and efficient. Facility is clean and new. Highly recommend.

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    5 years ago

    Drew was great! Very helpful in getting me setup quickly. Facility is clean, well lit, and easy to use.

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    5 years ago

    A well managed and planned storage facility. Efficient and personable staff. Very highly recommended!

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    5 years ago

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    Ask the Community - West Coast Self-Storage Highline

    Superior Contents - Photographing and cataloging each item on-site for transparent insurance reporting.

    Superior Contents

    (5 reviews)

    Vera and her team went above and beyond during our most stressful time…read more Their whole team is professional, compassionate, detail oriented and truly care about their customers!! If you need someone to take care of your contents without the worry of anything braking, missing etc. trust these experts to take care of your needs!

    A sales person from this company repeatedly visited our home after canvassing the neighborhood to…read moreevaluate for homes damaged by the bomb cyclone event in 2024. Although she was told that we did not need their services as we had already decided on another company she visited multiple times to hard sell her services. She would not take no for an answer and it was to the level of harassment. After she was told no for the final time, we received a call from Washington L&I regarding a call they received about improper asbestos-related work in our home. We had already tested the home to confirm that there was no asbestos related materials. This resulted in additional work and headache for us to refute this false report. During this disastrous time for me and my family, most of the people we have interacted with have been extremely helpful and understanding. It is unfortunate that there are some people out there who want to take advantage of our misfortune. I do not want an apology or any contact from your business. I want you to stop doing this to people, especially people who are trying to recover from a disaster. P.S. if you are an employee of this business, know that we have video monitoring of our property including of your visits. It will be difficult for you to pretend that you did not continue visiting our home even after you were told no repeatedly. I also filed an information request from the county to confirm the person who falsely reported us for having asbestos related work in our home. It was indeed someone from Superior Contents. These are people who retaliated against us after a natural disaster because we would not hire them when they showed up UNSOLICITED to our home.

    The UPS Store

    The UPS Store

    (38 reviews)

    Since there's no option to yelp ups delivery drivers I'll drop it off here...seems to work for…read morethem! I've been waiting all day for a package I ordered, just like before, the ups driver fails to make the delivery citing delivery attempt was made...but it wasn't. I've tracked the delivery all the way from India and insured the delivery instructions were adequate. I selected the front door delivery at my apartment and included the door code. I caledl UPS customer service, spoke with one representative that I could barely understand due to the language barrier who couldn't give me an alternate pick up address because apparently the driver was still out. I asked to be warm transferred to a manager, meaning the rep would fill the manager in on the details of the call. After holding for 42 minutes I spoke with a supposed supervisor who basically said tough luck, pick it up at the depot tomorrow. I explained to her that I was very disappointed in their overall performance again and insisted they actually attempt to deliver my package tomorrow; I shouldn't have to burn fuel because the delivery driver was unable to do his job. The package was set or for delivery at 8am today and at 1656 it was postponed as an attempted delivery. Inadequate to say the very least! We'll see what happens tomorrow‍. It's Tuesday, as you can see, more incompetence! Just because there's a wifi decal on the sensor doesn't mean you're required to have a key card or fob, illuminate the keypad and enter the code from the delivery instructions!! Today I've been on the phone for 00:28:56 After giving detailed verbal instructions I'm being told that they will be relayed to the driver...after 2 attempts in 2 days my confidence is shaken.

    Excellent support and amazing ups help grateful for your assistance. Always refer these folksread more

    Established Moving & Storage

    Established Moving & Storage

    (176 reviews)

    I was quoting for 3men and truck at 228$ per hour + 1 hours (228$) of travel fee. I call them three…read moretimes prior to make sure there is no other fee that will surprise me at the end. I spoke to Jason and Steve who is the owner of the company. They ensure me that the quote is accurate and no other tax or fee will be added. They told me not to worry and everything will be straight forward and smooth transaction. Obviously not happening after the crew finish the work. The crew start working at 9am and finish at 12:10am and then call the office for the final charge. The move is from Storage to unload at residential home. I thought it would be easy and smooth transaction. Just labors and truck. Nothing complicate. The branch manager call for the total of 1235$ which combine all fee that is not even in the quote. I believe this is a Shady and scandalous way of doing business. I should believed some other bad review on yelps and Google. At the end they lower the price to 1081$. The calculation that I got from my calculation is 3hours and 10 Mins + 1 hour of travel fee = $950. I didn't use any of packing material. I only use the labors+truck. This actuall pisses me off. I just paid them 1081$ just to get it over with. The only good thing about this transaction is Erick and his crews are very curtious and polite. They work fast. I have another loading coming in from out of state. I think I better use any other company. They promised me of 10% discount. You have to be crazy to use them again. This service and totally experienced is not worth 1081$. Be very careful with this company. You better of finding some other local company. This company is a joke. Save yourself time and headache by looking else where.

    I am quite generous w/ ratings and it takes a lot for me to not give someone 5 stars. I thought to…read moregive them a 3 star as they can do a lot better (I will come to that later) but as per Yelp rating guidelines, 2-star means "Could've been better", so 2-star it is. The move was scheduled for 2PM and original estimate was 3 hours, so I had elevators and loading docks reserved for both my apartments from 2PM to 5PM. I waited till 2:30PM and when no one showed up, I felt someone could at least reach out to me with an update. I texted my point of contact after waiting for 40 minutes stating that the elevators could only be blocked for a certain period of time and post 5PM, the move will become slower due to loading dock not being available (see screenshot) I was informed that movers still hadn't finished the previous job - which was understandable if they could reach out to me and tell me that, so I could re-book the loading dock. I requested an estimate arrival time so I could plan my things around it - no answer. Movers showed up at 3:45PM! Yes, almost 2 hours late! When we arrived at the new apartment (which is less than a mile away from my old apartment), exact same situation happened as I expected! The loading dock was occupied by someone else and we had to wait. After talking to lots of management people over the phone and making multiple requests, I was able to reserve the elevator just for us. Moving stuff from the truck to the apartment (with a reserved elevator) took 3 hours!! I was quoted for 4.5 hours when original estimate was 2-3 hours! I paid the entire amount but when I was on phone with the owner, I mentioned if I could provide a feedback and said that I am getting charged for 2 additional hours because movers did not arrive on time and moreover, I had been mentioning this already. I want to emphasize that I paid the amount first after the complain because I want to clarify that my complaint is genuine - not only I had to pay more than $300 extra, I was drained out of energy, ended up leaving some stuff due to hurrying and the whole idea of not doing any work myself did not fall in place. In return, forget an apology, the response was a long pause and "I see. Thank you for business with us." I did tip the movers well because they did their best. It was a management issue where lack of communication and not caring about client's ask are two major disappointments. Not to mention, I later found out that my standing desk wire got torn out in the moving too but at this point, I am not even mad!

    West Coast Self-Storage Highline - selfstorage - Updated October 2026

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