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    Factoria Security Self Storage

    4.9 (30 reviews)
    Open 9:00 am - 6:00 pm

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    5 years ago

    Outstanding Service , climate controlled. I feel keeping safe keeping my belongings here.

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    Review Highlights - Factoria Security Self Storage

    While I was a customer, Ben and Reggie went out of their way to help me out with just about any problem.

    Mentioned in 15 reviews

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    Public Storage

    Public Storage

    (33 reviews)

    I have read the reviews for this place, and it would be wrong of me to not be completely honest…read more Primarily, depending on your storage unit, the rent can be on the $$$ side. Be mindful of that. Also, sometimes the office was closed for a short amount of time. At first this was frustrating, until I learned it was due to there being only one employee on the property, and she was cleaning up the property at that time. Which drove my respect up for her a mile high due to how exceedingly hot it was outside. So just be patient. ~ As for the facility, my mother held her father's 1969 Ford Mustang in here for almost two years; a classic car I hope to soon get restored. The unit, however, eventually got too expensive - to the point that we had to move it to another location. No issue though, for we knew the costs, paid as much as we could, and then moved on. The car remained safe for way over a year in a good quality unit, and I'd gladly rent from them again. Every storage facility has their difficulties, but any difficulty encountered during our rental period here was solely the fault of us, never anyone at the facility. Which is a wonderful thing to have occurred. In fact, at some point throughout our time here, my mother completely lost the key to the unit, which caused a few downs to take place. Though it ended up being hilarious after. Regarding that, in the time of that lost key, the property manager, Melissa, showed such a deep regard of empathy toward us. She knew of the expenses and how we could no longer deal with them, and in coming to the knowledge of the lost key, she immediately emailed her boss to get the proper forms sent to us, to get the lock cut off as soon as possible, so not to deal with anymore charges and get the unit vacated properly. Not only that, but she allowed us to vacate outside of the date that I mistakenly set online at the beginning of the month of August - to the end of that month. That of which may just be normal policy, but through that entire process; to the very end, she continued to display patience, kindness, and genuine respect in every moment until we got the car out and beyond. That's our experience with the facility, and the manager. As such, I highly recommend this location! Check them out! ^_^

    Friendly and helpful staff! Very clean! Close to freeway…read more Definitely recommend this location.

    Newcastle Heated Storage - Visit Newcastle Secure Storage for great deals!

    Newcastle Heated Storage

    (19 reviews)

    Price was fair. Got it ok n a special. Clean and secure. Worked out great. Recommend to anyone…read morelooking for long or short term.

    We needed a storage unit upon moving to Washington and this place proved to be the perfect fit from…read morethe beginning. We had our belongings shipped U-Pack and they will deliver your goods that you loaded on a trailer and give you three days to unload. Worried about finding a storage facility that would be accommodating to this was a little stressful but when visiting the facility they assured this was no problem and something they were accustomed to. Our tour of the facility, really impressed me. Well lit, great security, very clean and great customer service. I should mention that we have changed units too. We are now in third unit. As we moved into our place and had less items to store, we moved Into smaller units to save money. Moving was easy and painless as they have elevators, wide halls, lights, and flat bed dollys to help move your items in and out of units. The storage is facility is locked by gates after 10pm. To enter the building and elevator you have to enter your security code. The place is well surveillance with security cameras too. My only gripe is that I have to do new paperwork every time we change a unit. But I guess if I had switched to a another storage i would still be doing paperwork - so I guess I get it. Anyways - highly recommend for all your storage needs.

    Safegard Self Storage

    Safegard Self Storage

    (4 reviews)

    I rented two units from this business since August of 2019 and just moved out. During this time I…read morecan say that my experience has been amazing. Debby, Bruce and the rest of the team are very easy to communicate with and are keen to help meet all your needs. I initially rented a single 5x10 storage and wanted to upgrade to a 10x10 (which wasn't available at the time), so instead they offered me a second 5x10 at a discounted rate. Their units are clean, well lit and have easy access. The facility felt safe and I didn't run into any issues at all. Hours of operation and pricing is fair and affordable. The only downside (if you will call it that) is that you are not allowed to drop off a moving "pod" in the parking lot or in front of the storage unit to unload directly into the storage unit. This is primarily due to the pods often being left there for a day or more before being picked up again. It was an inconvenience as I had to rent a truck to move the contents of the pod into the unit, but I understand their reasoning behind disallowing it. Also, I felt prudent to comment on another review left by someone else complaining about being charged for another month after vacating their unit. The forms we signed with this business clearly state how to move-out of your unit and cancel the service. I had no issues following these instructions and was not charged for a second month.

    I have been using Safeguard for over ten years. Recently, as our family began a remodel, we needed…read moreto get a different/bigger storage unit. Our request was accommodated quickly and we were shown our options within the large property. When we took our boat out of the water last weekend, my wife suggested I call them about boat storage - again, our request was handled promptly. We were able to add our boat to our monthly recurring auto pay. What really distinguishes this organization from others that simply provide storage, is the family feel. Debbie always has a smile, but when I used the restroom to change for a cross country practice I was coaching the other day, I took a bunch of cash out of my pocket and left it on the bathroom counter. Debbie found it and tracked me down. She knew I had left it there before even I did. I can't say enough good things about the high level of customer service, the family feel and the clean, well-maintained facility.

    Ole Cedar Mill Mini Storage - Ole Cedar Mill Mini Storage Entry

    Ole Cedar Mill Mini Storage

    (12 reviews)

    Beware of Mileage Overcharges at This U-Haul Location…read more I recently rented a U-Haul from this location and drove less than 20 miles total (verified by my own GPS and route tracking). I returned it without a problem until I saw the charge come through on my credit card which was more than double the estimated cost. When I brought this up, they said it was because the reported mileage was more than 5 times what I actually drive. The staff gave no clear explanation and couldn't help me beyond giving me a 800 number to dispute the charge. Just take care before renting from this business.

    Do not use this place to rent a Uhaul. Worst customer service experience ever upon returning. The…read moreUhaul was dirty inside and wrecked my white furniture and area rug, the clerk didn't care. The clerk called me and told me I had to return the trailer early because someone booked it after us so we busted our butts to do so, we were going to be 15 minutes late to return it so I called to let them know and the clerk said "oh, well, the people who needed it after you decided to go somewhere else", he didn't call me and let me know nor did he care when I said it would have been nice for him to call me so I didn't have to waste so much gas to get there in time (Driving from Idaho). The clerk didn't apologize for our experience he just acted like he didn't give a care and said "take it up with UHAUL" . The customer service at this place is sorely lacking. If I could give my experience -5 stars I would.

    Factoria Security Self Storage - selfstorage - Updated May 2026

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