I got a pair of winter boots dry cleaned and turn around time was 2 weeks, price was $55. A little more than I expected but not unreasonable! When I came in the first time, another customer was dropping off stained sweaters, and the store associate was very honest about what stains could and could not be removed. For one, she looked at the material and the stain and explained why fixing it would be more expensive than the sweater was worth. I thought it was cool that she was honest rather than just accepting all the sweaters and charging for the work. read more

Yun is the sweetest lady! She has helped me out numerous times. She does quality work. I've never had any issues with anything she's altered for me. I'm forever in debt to her for helping me alter an Indian outfit. It was shipped to me from India and it needed a lot of work! Yun told me to not worry. She worked double time to get it ready for my cousin's out of town wedding! I was just in her shop today to get some pants dry cleaned, a new zipper for a skirt and a pant hemmed. I trust Yun with my clothes!! read more

The lady working is very nice but failed to remove simple blemishes on men's dress shirts multiple times. If you bring a garment in, there is no guarantee that it will be clean when you pick it up. read more

She did horrible job on my pretty pant. She purposely cut my new pant two different length for the service ask very nicely explained to shorten my new long pant. She just doesn't care. She were probably jealous to me read more

Wellington Cleaners - Laundry Services Near Me - Chicago, Illinois

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I had a very good experience here when dropping off a suit, a few pairs of pants, and a couple dress shirts recently. This place was pretty no-frills, the woman was friendly enough, but I most appreciated the level of service with respect to the price paid. I thought that for a 1-day turnaround, the bill was very reasonable. I even had a stain on my coat that I pointed out, and she said she'd see what she could do. Sure enough, stain had vanished when I checked everything over. Will definitely be back. Pro-tip: if you can't find parking, you can use the Binny's lot, chances are you'll be in and out. read more

Yun is the best, she's hemmed all my jeans and does a masterful job. Consistent and on time, plus Yun is so kind and professional.

I moved to the neighborhood two months ago and have used Wellington Cleaners a few times. Recently I had a dress hemmed - the thread she used was a color completely different from the dress AND the stitching started coming undone after an hour of wearing it. Extremely poor quality. My roommate brought her white hospital coat here and clarified that she wanted it dry cleaned to get pen stains out. Instead, the cleaners bleached it, completely ruined all of the custom stitching on the coat, AND a mysterious orange stain showed up on the back. Guess I'll be taking my own white coat elsewhere. Edit: third roommate got a silk dress back after having it dry cleaned. It reeks of BO. Prices are good but you're gambling with the future of your clothes. read more

Wellington Cleaners - Hem on my dress - Laundry Services Near Me - Chicago, Illinois

I don't always write a review, but when I do, it's because a place is freaking amazing. I spilled red wine on my friend's new white coat. I thought I was doomed but this wonderful woman got it all out! And it cost less than $7! read more

Wellington Cleaners - Coat was covered in red wine. Now it looks brand new! - Laundry Services Near Me - Chicago, Illinois

Was looking for a cleaner in my new neighborhood and found this place online with good reviews. This place sure lives up to the reputation! The lady is super friendly. I got a few pants and blazer tailored and dry cleaned. They did a great job on it and the price is very reasonable. I came back to pick up within 2 days - super efficient. I've decided to make this place my go to cleaner! read more

Go ANYWHERE else in the neighborhood for dry cleaning. I went in to pick up my $300 down jacket a ten days after dropping it off and she couldn't find my coat. Three trips to the back and then to the counter, still no coat. I remembered I still had my pink slip she gives you when you drop it off in my pocket, I give it to her to help her track my coat by the number instead of the last name. Still no coat. She starts to dig through the garbage and finds the white slip with my last name on it; someone else has signed off on the slip and payment had been completed on the coat. I pull out the pink slip with my last name on it and ask her why she gave my coat to someone with out this slip? I tell her she will have to reimburse me the $300 my coat is worth... She absolutely refuses to pay me, blames the missing coat on sometimes "people don't bring me their tickets" and yells at me to leave her alone. So now, I'm out a coat, $300 and the fact that she just gives merchandise away to people with out tickets is completely unnoticed. read more

Been here once with a bunch of tailoring for three dresses and a pair of jeans. She did everything perfectly and quoted me the right price without changing it when I came back to pick up stuff (had that happen TWICE before at other places). She made every hem the exact same as it was before the alterations. I am coming back here again for sure! I have been quite a lot of places around the city for dress alterations and some jean hemming (since I'm mega short) and she does it right! read more

Here is the short version of this story: I drop off an item to be cleaned on Friday at 7 am. Mind you, the lady makes me stand there waiting for 8 minutes without even acknowledging my presence because she is was sizing a shirt for alteration with another customer. But really, you can have the decency to just say "Good morning, I'll be with you in a few minutes" Don't just ignore me! It's a small room and we are the only ones in there. Fine, whatever, she's a rude bitch and I'm now running late to work. Anyway, she tells me I can pick up my item by 10am Monday morning. Come Monday afternoon, after again making me wait because she is fiddling around with some crap in the back, she comes back to get my ticket, look for my item, and proceed to tell me that my item isn't back yet and I should return at 4pm. Wtf, do you seriously think I have nothing else to do all day? Anyway, this exact shit went on until WEDNESDAY when she FINALLY had my item back... No real apology, and a $1.25 off of the original $4.95 she was going to charge me for ONE fucking long sleeve shirt. And she didn't get any of the stains off of it. Never again. TLDR: Overpriced, unprofessional, rude, ridiculous! read more

I work at the hospital across the street and initially tried this place for tailoring needs. I had been satisfied with my alterations on a few occassions and decided to try the actual cleaning services. BIG MISTAKE! None of the four items I brought in were actually cleaned. In addition, they completely ruined a pair of my pants and took no accountability. I had only worn the slacks twice and never had them cleaned before. When I told them that they destroyed my favorite slacks, they told me that I brought them in that way. I did not take them faded pants. No dry cleaner in the world would even take them in the condition they were in once I got them back. There was some sort of chemical that created drip marks and streaking down the front of my pants. They never even tried to accommodate me, and came up with several excuses. Going so far as to tell me that the black stripe on the pant bled onto the white part, and that sometimes happens... Therefore, I shouldn't buy black and white clothing. Who says that? Everyone thinks the little lady owner is so pleasant. She is, until she screws up your clothing. She had me fooled, too. Don't fall for it. read more

Wellington Cleaners - The fading and streak marks on my pants. - Laundry Services Near Me - Chicago, Illinois

While I am basically repeating the previous reviews, this bears repeating: the woman who runs this shop is the NICEST person EVER. My boyfriend and I actually look forward to our dry cleaning days and promise not to go without the other because we both love the owner so much--seriously, if you are in a bad mood before you go, you will leave the shop with a smile on your face, guaranteed. Oh, and the actual service? Perfect. She was able to get several stains out of a nice suit coat my boyfriend purchased at Salvation Army, and she was able to remove year-old stains of unknown origin from my favorite white shorts. Conclusion. Find something, anything, to have dry cleaned, go here, and leave feeling like the world is a better place. read more

Sorry to that Asian lady...i tried hard to not write a bad review but the last service was terrible. I have been getting dry cleaning and laundry service from here for almost a year. My shirts are usually over 100$ jeans around 150$ jackets 500$, after getting service here they look and feel so bad.. You can just touch the fabric and realize that. Also they totally failed with ironing my pants, pls take a look at the pictures.. Go try another store, if you care about your outfits, do not get service here. read more

Wellington Cleaners - Quality service ! - Laundry Services Near Me - Chicago, Illinois

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If you value your things being dry cleaned don't visit this dry cleaners. I dropped off a brand new t-shirt before the pandemic quarantine; during that time many things changed in my life from the shutdown until today. I went in to pick up my t-shirt that I was having altered and she informed me that it had been there too long and it was no longer there. I never got a call from them, although she said they called me 2 or 3 times. But if she knew it wasn't there why did she spend time looking for the shirt? No apology or anything. It was a brand new t-shirt that had never been worn. The customer service was poor and non-existent to say the least. I could barely understand her horrible broken English and the temperature in the cleaners felt like a 100 degrees. I understand they can't keep items forever but considering the current climate in the world I think some leeway would be appreciated. We're all going through tough times during this pandemic. Don't take your clothes there, you'll regret it. I'll never go there again!!! Deplorable service. read more

Wellington Cleaners has been my cleaner for about a year now. Is it the fastest? No. Typical turnaround Is it the cheapest? No. Prices are pretty good for the area, but not the cheapest in the city. Is it the nicest? YES. The owner is always there working away. She remembers her customers and is just so sweet and pleasant and organized. Never have any issues where she can't find the clothes very quickly. I've never had any problems with my dry cleaning. Things come out as expected: stains removed, pants pressed, and no clothes missing. She does do tailoring, but I've never had much work done. However, she will do minor repair work (i.e., fix loose buttons, sew up tiny sweater holes) for free with dry cleaning. read more

3/12/14 update: I asked for her to dry clean my scarves for the next day. Not only were they done on time, they are in clean and pristine condition. It's been a long time since I've seen my Burberry one so smooth! I really like Wellington Cleaners. The owner is one of the nicest and cutest ladies ever. So far, I've had her dry clean several of my dresses, my white coat for the hospital, and she's fixed the hems on a couple pairs of pants. She's done a fantastic job on all of them and her prices are decent. I personally haven't had a problem with having my clothes done on time. So I would highly recommend checking her place out. read more

This is the first time I have ever used dry cleaners. I needed two of my favorite sports jerseys cleaned. The owner did an AMAZING job of cleaning them. I couldn't find any stains on them-- not even the smallest trace. I truly appreciate how much she cared for my items. I would gladly take my business back here again and recommend it to everyone. read more

I asked for the original hem but the next day the jeans didn´t have it. Also they didn´t use the good thread for hem but a thin one that doesn´t look like a good hemmed pant . I paid $6 and I got what I paid. read more

I started going here because my other place closed down, and this one can actually be on my way to and from the train to/from work. The lady who works there is super nice and always knows where my stuff is. Last Halloween she did a last-minute costume adjustment for me when I walked in. Of the hundreds of things I have brought in, I think one has been lost, but I will allow for the chance that I lost it and my brain just doesn't want to be held accountable. And there is also the occasional broken button, but that has happened everywhere I have gone for any period of time. read more

Two dress shirts dry cleaned for roughly $6.00. I received them back neatly pressed, however. My shirts still had the smell of my cologne, which was quite apparent. Not cleaned. read more

I would give 5 stars is for the cleaning and 4 stars for tailoring. I've been going to wellington cleaners for about 2 years now. I have always been extremely satisfied with time timeliness, quality, and price. I've had dozens of items tailored, including my wedding dress,and never had any problems. Also, the price for tailoring is incredibly reasonable. read more

I had been looking for new dry cleaners place for awhile as I am very picky (I've had a lot of clothes ruined) After the many awesome reviews, I decided to check this out myself. I went to drop off some very hard to clean dress shirts and got them back in top shape. The owner is extremely nice and really cares about you. Super easy, and affordable. I'm coming here every time I need to get my clothes dry cleaned. read more

I recently moved out if the neighborhood and will miss my trips here. The lady who runs the shop is the sweetest and most attentive shopkeeper I've ever met. She does a great job with original hem and dress tailoring too. read more

Just had a pair of jeans and pants hemmed and altered here. Prices were astounding and she definitely won me as a customer. The job they did was impeccable and I couldn't have asked for a better job from them. The pair of wool pants I took in to get hemmed was done well and they also just threw in front leg lining where it didn't even exist before for the same price. The pair of jeans was altered/hem exactly as I had asked them. NO complaints here, other places around the area don't even compare. I am hardly compelled to write reviews but I just had to because this place deserves to be known. read more

After reading the great reviews, I used this shop to get my best suit cleaned after my old dry cleaner shrunk one of my sweaters and over-pressed a pair of slacks. The suit came back looking great and still the same size! I'm giving this place 5 stars, because the owner is the most adorable person in the world. She is an extremely small woman and was jamming to Poker Face when I arrived. While I had to shout over the music to grab her attention, she was extremely apologetic and friendly as usual. Since it was so close to Thanksgiving, she pulled out a gigantic red apple from under her desk and wished me a good holiday. Then she insisted on opening the door for me as I was leaving. Definitely using this spot from here on out! read more

Thank youuuuuu, thank youuuu, thank youuuu! This is what you'll hear going out of this place. The owne is super kind, she makes you feel like you were doing her a favor by getting your stuff cleaned up at her place. Prices are reasonable. And if you want to add some extra work on the top of that (change buttons of a shirt or, re-do the edge of your trousers) you are in the right place. The owner will do that for you in just a couple of days and - again - price/quality is more than reasonable for the area. read more

The women who works here is the sweetest. And all services are super cheap. I've had good experience with getting things tailored and dry cleaned. I don't have super fancy clothes, so for my basic dry cleaning, tailoring needs, this place is great. read more

I like this place. First time customer. Will return here in the future. There are several dry cleaners in my area and I chose not to go to them because of their poor reviews. I found Wellington Cleaners and went out of my way to go here (about a mile from my apt) because of the great reviews it's received, and I'm heavily influenced on places with great reviews. I had 6 pairs of pants altered and she did a great job. No issues. She's a super nice old lady and I can tell she's passionate about her work. She also told me that if I went home and tried them on and needed any minor adjustments, that I could come back and she'd fix them. My only small issue, and this is hardly an issue but thought I'd at least mention it, she told me my pants would take about 4 days to finish and that she would call me when ready. I waited a week, no call. Then two weeks later, I called her to ask for a status update, and she said they had been done since the previous week. So again, not a big deal but just was expecting some sort of follow up from her. Great cleaners and I'm just giving them a 4 for now because I haven't used all their services yet, but the pants she altered were in top shape. read more

I took one suit and 8 other items (1 dress shirt, 2 sweatpants, 1 t-shirt, 4 sweaters) and the total came up to about $60. The prices did not match what was on display. They clearly up-charged my items. The lady that works there can barely speak English so you can't even address your concerns. Terrible business. read more

STAY AWAY!!!! Avoid at all costs no matter how cheap the prices are. If I could give this place negative stars I would! Don't be lured in by the cheap prices. This woman is not dependable, reliable, consistent and down right rude. When I first came here she did fine with alterations and dry cleaning. However, third time I came she absolutely ruined a $300 sweater. I have had it dry cleaned plenty of times with no problems. Immediately she began arguing with me that it never had stripes and I was wrong. I showed her a picture and she continued to argue. Needless to say I didn't pay. Fast forward 9 months. Her alterations had been good. So I came to have a few dress pants. I figured simple task and at $6 why not. Oh wow. First she did not have them ready as promised. When I arrived she seemed shocked and kept saying she would have them ready 3 hours later. I told her multiple times I would not be able to return then but she consistently repeats herself and talks over you. When I was able to come back I tried the hemmed pants on with sandals. One pair was too long. She immediately began arguing with me saying I should have worn those sandals when she pinned the pants. I pointed out that I came in ballet flats which are exactly the same heel height. Should I have brought all my shoes? They seemed to work for the other pants as they were the right height. She than began yelling and insisting I had come in heels which is absurd. At that point my mom called and I was gathering my things. I told her what happened and that I was taking my pants. She instructed me to just have her re-do them as it was silly to pay someone else. Against my better judgment I reluctantly relinquished the pants back to her. At that point she is huffing and muttering under her breath. Than she began talking to a man in the back in a foreign language. He came out and started reprimanding me and accusing me of calling the police. I asked if he was insane. Why would I call the police??? She then wouldn't give me back the pants so I said fine I'll come tomorrow. She then insisted on only charging me for 2 of the pants and would wait to charge me for the third. I didn't notice the sign, which says $10 credit card minimum, my bad. Regardless, I explicitly tried to ask her if there was a credit card fee or minimum amount. She kept talking over me and yelling in said foreign language. When I paid the $12 I noticed no cc fee so figured it was fine. Long frustrating story short I returned just 20 minutes ago to pick them up. Shocker, went to pay and she indicted there was a $10 fee. Usually I don't carry cash and I wanted to grab them and just leave but I paid her the $6. Wish I hadn't as when I pointed out I had asked her about credit card fee she blatantly told me to shut up, no joke. I couldn't be bothered to reason with a crazy person. STAY AWAY for sake of your clothes and sanity. read more

Best dry cleaner ever! The owner is so sweet. She's always working, and she remembers everyone. The prices are cheap and the quality is good. If you need simple alterations, you can get them done here. Getting a pair of pants hemmed is only $6! Definitely a bargain. I highly recommend Wellington Cleaners. read more

I had a silk dress COVERED in water stains (pro tip: even if your iron steam setting is turned off, empty the iron of all water before you even dream of going near silk) and this woman rescued it/me from my shame. She was incredibly friendly and I thought prices were good (I don't have a lot of dry cleaning experience, but they weren't exorbitant by any means). She was so nice I would have come back here just for that. read more

This dry cleaner is great. She has always had my clothes and my husband's clothes ready and clean on time. There was once I took in a shirt of my husbands that had a tear on the sleeve. She fixed it immediately and didn't charge us. I am actually in disbelief over some of the negative comments about the place. I have been going here for over a year on a consistent basis and never run into any issues. I also think it is pretty suspect that the negative reviews cite ruining "several" pieces of clothes...why would you keep going back if you didn't like her work the first time? read more

The owner is super sweet and is really great at tailoring. I never get my stuff dry cleaned here, but she has hemmed many of my clothes and helped me alter tons of expensive dresses - all done really well. Just ask about cost beforehand because some stuff has been super cheap and some has been more expensive because she had to do harder work, understandably. I'd trust her with all my clothes. read more

This cleaners has become my go to place. My dress shirts, business suits, wool coats have been perfectly cleaned very quickly along with buttons being reattached or tightened up. Not to mention she is the nicest little lady I have met in Chicago. read more

I love this place. Yes, she is hard to understand at times, but smiles and efficiency mean everything to me in the business world! She's quick to attend to you, knows her stuff, and gives my dog a treat and attention every time we stop in! read more

I don't want to be redundant but here it is, service is good, prices are okay and it is run by the nicest lady on the planet. Honestly, this woman does not have a bad day. Ever. I leave smiling every time! read more

The woman who runs this cleaners is so wonderful. I had sixteen curtains I needed hemmed quickly and she got them all done in two-three days and for the best price I found in the area. I've also had some hand stitched fabrics dry cleaned here and they turned out great. She's always quick to help me out the door and hand me a treat to bring home to my dog. There's a parking spot just past the door the door--near Binnys that makes it easy to run in and drop stuff off. read more